Airtel Complaints & Reviews

Airtel prepaid money deducted but not recharged
I have recharged my airtel no[protected] for Rs 399 through sbi online banking.Money has been deducted but not recharged.I didnt get any message from airtel.Transaction reference no is UH38566121. My name is Deepa and account no is [protected].

Today someone from this number[protected]called and said calling from Airtel customer care, asked my debit card number for refunding the amount and I have given my card number.After that I feel suspicious...

Hi,

I would like to lodge a complaint against one of your branch located on mosque road, frazer town.

I am using prepaid 4g hub bearing number [protected] since last 2 years and today i walked into the above branch at 10:00 am to recharge and the recharge was not successful when i checked at home.

When i went to the same office complaining this issue, the staff there mis-behaved and talked rudely. This is not the first time this happened and the guys does not know how to talk to customers.

Kindly take this issue seriuosly and make sure such incidents do not repeat with other customers again.

Last 3 months, i am facing problems with airtel. First they charged me for my add on no, which was absolutely free in bill plan, when i went for port they convinced me to waive of my current bill. Again i decided to continue with airtel because i am working i don't have so much time to go gallery and do formalities. Same again they charged me for my add on no, again i contacted them, again they waived me unnecessary charges which was free.
Now, when all data consumed, every mobile services provides at least 2 g data for what's app, but these people totally stopped my internet. Again after contacting them, they provided me 10 gb without any charge for 6 month, and committed that will start within 1 hour, but even 5 hours went, again i contacted airtel, the executive saying that you have to do request again.

Disappointing all these services of airtel, i decided to move from it but i want to do complaint against airtel that not proper service providing to consumer and charging over amount with very poor and bad service.
My airtel no. Is [protected]

Thanks and regards,
Manda kadam
My airtel no. Is [protected]

I need my refund amount of rs 3000 which has been collected by your representative santosh kumar and told new connection will be laid with in one week but that stupid didnt lay the connection and not picking up the call so need to address the problem before i take fraud case agaist your representative and your telecommunication
Complaint no registered on airtel 94033532
Registered mobile no [protected]
Adress
No 16 cholan street
Sentahmil nagar
Pattabiram
Chennai 72

1 am getting an error 536 when try to dial *121#. I recently ported my prepaid idea sim to airtel postpaid. I am not able to register for an account in airtel for online services and change plan. I am not able find my bill cycle and any other details. It showing enter a valid airtel number or "no service is
Associated with your number whenever i try to register"

Dear sir,
I am using airtel connection number : [protected] for almost last 10 years.in a recent time i am facing lots of network and call drop issue. The complain of the same was raised in the month of december 2017, but it was not solved till date. But bills are coming as it is. Every time i raised the complain they are saying working on it and without checking with me internally they close the complain. The technical team never visited me to check the issue. When i put the connection in lte / gsm/wcdma i am getting only 4g not call, when i am putting it in wcdma/gsm i can make only calls not net or data. No one from airtel visited me till date.
Now i am travelling they are going to block my call as i have decided not to make the payment till my problem is resolved.
Airtel is cheating the customer like this.
Request you to kindly look into the matter.

Thanks and regards..
Debmalya ghosh
[protected]

I had an aircel sim which i ported to airtel on 6-3-18, i completed the process by submitting the details and other verification documents and received the airtel sim and was expecting that the sim would start to work after 7 to 8 days but it has been more than 12 days and there is no signal in the sim yet. There is no network in the sim now.

My mobile number is [protected]

I converted my aircel sim with the same number to airtel on 19/03/2018. But, still the airtel sim is not activated... How many days it will be activate? After buying airtel sim they told me it will be activate with in 3 days...4 days was over stil the sim is not activated... Please sir activate my sim as early as possible... It is very important for me.

I have activated international roaming on my number [protected] on 18th of march 2018. My travel date is 19march18 to 22 march 18.

Since yesterday i am struggling to get connected to network. My network keeps disconnecting every 10 mins and i have to keep switching to singtel 3g network.

I have logged a comlaint yesterday and today as well. The complaint number is 248046 and 60389826. So far no progress in my case.

Request t resolve this on priority

This bank is a total fraud to indian people. I have added big amount to my airtel wallet but now getting error when transferring amount to my other bank account. Interested thing is that i am able to transfer money with charge option where 10rs/ 1000 is charged by airtel but getting error transaction failed when i am trying to transfer with upi that is free to transfer. It shows clearly that airtel want transfer charges thats why they shows error when transfer using upi. I have complaint in airtel and sent mail but they are making fool on call. Its a preplanned scam.

My father received a phone call on his mobile no: from some unknown person pretending himself to be a sbi bank employee. He asked my father to share the details of the message received on his mobile (To activate the card) to which my father responded positively. Through this information this person made 2 different transactions totalling to an amount of inr 4, 000/-. Details of the transactions along with the bank statement is as detailed below.

Sir/mam
I had link my airtel no. [protected] in the month of november 2017. As per the new rules of govt of india my gas subsidy will be transferred to that account which was last updated by aadhar. As i last had link my airtel no. So the three subsidy amount automatically transferred to my airtel account the amount is approximately 750 rs. Therefore i request you to credit my subsidy amount in my bank account.
And i also want that my subsidy will not be credited in airtel account in future. I had already filled a complaint about it at your website [protected]@airtelbank.com with complaint no.1704072 but they calling me at [protected] and this no. Is in bihar and i am not able to pick up the phone the person who is there can't even know hindi language so it's my humble request to you that please contact me at this no.[protected], [protected]. And i had already sent you my proof of address at the website. Please resolve my issue as nobody (121, 198, 400customer care executive) helped me
Please take some immediate actions about it.

I have not requested for post paid sim. I was using idea sim and got ported to airtel thru an executive. I have requested for prepaid sim but the executive cheated me and given post paid sim.
The sim got activated yesterday now i want to convert the sim from prepaid to postpaid airtel otherwise i'm ready to throw the sim outside because i do not want postpaid.
Please send an email to me stating i can convert it so that i will change in airtel store.
Loosing respect on airtel.
Please take action on executive, his phone number: [protected]

My name is aabid and my sim was on my name, my number is [protected] and i wanna to stop incoming and outgoing calls on this number. Because i lost my sim from a few days and i thought my is active, i doesn't want to make that sim active because it can create problems for me, now i m going so serious about my sim lost. Now i wanna to stop incoming and outgoing calls on this number quickly please. "thanks"

I had ported my number [protected] from aircel to airtel. After verification my number was verified and got activated on 20/03/2018 at airtel authorized showroom, sarabha nagar, ludhiana. After confirming the status from the airtel personnel, i recharged the phone with rs. 495/- on 20/03/18 itself. The transaction id is[protected] which confirms the receipt of payment at airtel. Since thereafter, my number has been deactivated with no network. Despite repeated visits to the airtel showroom, the staff has neither given me any satisfactory reply nor has got my number activated. At times they say that my number has not been ported and on the second moment they say that the number has been successfully ported but has been deactivated by the authorities. I fail to understand that if the number has been ported they why it is deactivated and if not ported then why the airtel has received rs. 495/- from me vide the above transaction id. Please help/

1. It is submitted that i have been charged in excess as roaming charges without any fault of mine for the above mentioned mobile number.
2. I have taken a plan in which i have been told by your represantative that in this plan roaming is free. When i received the bill for feb 18, i was surprised to see my bill amounting to three times.
3. I contected cust care of airtel but they told me that only incoming roaming was free. I never new that i was cheated like this.
4. Being an army officer, i am generally in roaming. So there was no question of having a plan with only incoming free. Igot another number from airtel i. E [protected] and on this i am having both incoming/outgoing free. Ihad taken this plan for more rental because of additional net data.
5. I request you for refund being an very old customer of airtel, otherwise i will per force transfer my all numbers to other service provider.

Regards.

Col daljit singh
[protected]
[protected]
[protected]

Today i have changed my mobile operator from jio to airtel. When i received airtel they have charged me rs.50 for porting charge. I have asked that proting charge is max rs.19 fixed.
But i have to pay rs. 50.
Why instead of rs.19 as decided by trai i have to pay rs. 50.
Store name.
Airtel store
Sector 16
Gandhinagar
Gujarat 382022
My number to port [protected]

Hi,
There is network issues in my area from Friday(16/03/2018)to till date, Contacted customer care executives and for network issues called several times 12118, but there is no proper response till now, I have taken unlimited plan but unable to make call voice is completely breaking and they send us a url for checking open network, but mobile data is of no use, fed up with the network, some serious action to be taken.
Regards
Sridevi

Dear sir,
I port my airtel no.[protected] to idea. Afet two month idea stop my services that my due are not clear at airtel, i went to airtel halwasiya lucknow office and clear my due on 22.01.2018. After that i went to idea office they said your no send to airtel, then i went airtel office several time but they are not helping me to return my no. Please do your needfull...
Vivek kumar pandey
[protected]

I go in airtel store for upgrade my sim. The executive charge me for rupee 40 and said that the charge provide by company airtel. But i call to 198 for know the information then the customer care said that it is free of cost. But the Airtel office's man not returned my money.
That person name is Bhola.
And his phone no [protected]
Location- 821115
Address - main Airtel store, opposite side of Punjab national bank