Airtel Complaints & Reviews

Airtel gave me shock. I was wondering how the gamepind service got activated without my permission. I am the only who uses my mobile and i tried to contact customer care, but no use. No one is helping me how to resolve this issue. Service has been activated twice today and i got deducted from my prepaid account of 60 rupees. Kindly resolve and credit the amount to my account immediately. How can airtel do like this? Please give back my money.

I don't get my cashback on my first recharge on airtel Payment bank of 50percent please solve this problem.Tell me about the cashback policy and how many times to cashback will credit in my airtel payment bank account.Othervise I will close my account due to this bad moment and bed experience on airtel money payment bank.please solve my problems.

Sir, i can’t have access to my airtel prepaid mobile number. Perhaps it is deactivated as it was not in use for sometime.

Now i am facing problem because it shows that this number do not exists.

I want my number to be reactivated as soon as possible. Kindly help me to get out of it. My airtel prepaid mobile number is [protected].

I will regularise the connection.

My name is vani shukla studying in govt. Medical college kannauj, tirwa, kannuaj 209732, uttar pradesh. We all have been using airtel sim cards for years. Recently, there is an airtel bts tower installed in our college campus itself but we are getting negligible network for last 3 days. We all have recharged for internet and calling plans and they have certain validity period. Now, since we are not getting connectivity, our money is being wasted. My husband lives in germany and i have no option to stay connected with him. Airtel customer care executives are shamelessly ignoring us. One of them is sandip vanshik. He is such a rascal who tells me that only your phone has some problem. Everybody is suffering from this problem in our college. Fo me the situation is the worst since i am not able to talk to my husband. Customer care executives keep putting us on hold. I want the solution as fast as possible. These companies should know that customers have become aware.

In trouble plz help me i have some screen shots of our previous discuss about convert postpaid to prepaid but i have visited airtel store in the morning they inform me like that request still not approval from head branch what's the matter??? My number is [protected] i have stay in airtel because i wanna port my airtel postpaid sim to airtel prepaid but ur company is fraud. While they called me for postpaid disconnection i have told them to shift in prepaid they have promised me as u can visit local airtel store and u can do it but still my porting request haven't approval from ur side... I'm just tired and unsatisfied. According to ur system i know it only takes 96hours for prepaid conversion but still that request haven't approval from ur side so what to do now???

Phone [protected] deactivated. Reason is non-use for some time as i was using another phone. Contacted airtel office near devegowda petrol bunk, banashankari. I was told they can not do it and advised to approach airtel head office near jayadeva hospital

I am now aged 81 years and can not make the trip due to poor health.

Please help me by reinstating the phone services (Prepaid) urgently and oblige

Kindly correspond by e-mail to [protected]@hotmail.com

Only 2g works better and rest 3g and 4g data connectivity of airtel at bypass road, padarpally area in nellore is almost nil and irritating one. From evening 5pm to midnight it's just rubbish. Waste of money. Even web page of cricket doesn't open properly, it hangs. And data connectivity shift from 4g to h and h+and then sometimes to e only. Made email complain but nothing sorted out yet. Problem facing since last 4months. Even call drop is highest.. Bsnl mobile numbers never connect at evening time.

I have been using sd airtel connection ([protected]) since long back. As balance has exhausted, i booked a package for one year. But once the booking is complete all the running english movie channels has gone off suddenly. Please inform whether, existing package could be transformed to some other package which includes english movie channels or not.

Dear airtel, i havent received cashback. Just recharged my number with 448 through airtel wallet by pressing 100rs cashback on airtel recharges button. Havent recieved my cashback. Transaction id[protected]. By the way i just recharged my airtel number through my phone. Please resolve or im changing to idea. Resolve this issue as soon as possible. Thank you

I did a recharge of rupees 49 I don't get my benefit when I call to your customer care executive says me benefit tat one hour so please give me my benefit or transfer my amount in my account

My mobile number is[protected] make recharge of rupees 49 for 1 GB data but till I don't get my benefit.

Recharge done on[protected]:20PM, MRP:Rs49.00, GST 18% payable by Company/Distributor/Retailer, TransID[protected].Balance & validity ke liye bit.ly/MyAirtel_App download karein.

Your service stinks!!!
I just put 25, 000 tanzanian shillings on my account on tuesday. The service worked fine and everything seemed to be loaded properly. 25, 000 shillings for 15gb for 30 days. It has been 2 days and now i am getting zero service on friday. I have tried to check my balance and get a blank text message. I want my credit please.

Number is for [protected] (In tanzania)

Email at joshua. [protected]@yahoo.com with an apology and information on what to do next.

Thank you

I done a recharge for international romaing of 1199 on 15 th feb, 2018, i done recharge after consultation of airtel staff, she told about the recharge for international romaing but that recharge is not valid for kajakistan. When i talk to customers at 198 and requested if recharge is not valid for that country then return my amount, but they refused to talk
Mob number is [protected]

I have taken Rs. 149/- for receiving ISD called on 21.01.2018 from your Himayatnagar customer care centre. The person specifically told me all receiving calls are free and I should not use data at Foreign Centre. I can use free wifi there. Accordingly I have not used data and used only for internal calls. Because of that I have not taken local SIM at Dubai which costs only 1200/-. Now I received a bill for Rs. 4407/- which is not correct.Roaming Charges of Rs. Rs.649/- per day charged from 23.1.18 to 28.01.2018 which is not warranted. Please reverse these chaarges immly.

I am using airtel preapid and there representatives called me and offered postpaid offers and requested me to opt for it. I accepted and they gave confirmation that network cannot be affected and sim will be activated within 72 hrs. They gave sim and i submitted all the required details and after 7 days there representatives called me and said that sim got error and said new activated sim will be delivered to u. I accepted and with severely disturbing my work i coordinated with him and met him. He again took the same deatils that i submitted previously and said no need for new sim same sim will be activated in 48 hrs and i paid 100/- as fee. I argued but still accepted. Now total it is 20th day and still my sim not yet activated. My prepaid plan expired 3 days back and i cannot renew it. Daily i m using day plan with everyday recharge. None of the representatives are responding to my calls. No one is taking responsibility.

Sir my name ram dhani mobail no [protected] pehle mere number idea me hta 5/02/2018 ko mera number airtel me ho gaya mere number par incoming call messege nahi aa rahe the mene 198 call par 6 baar baat hone par phi problem aa rahi he aaj mujhe 11 din ho chuke hain mene 7/02/2018 ko duplicate sim nikal wali mene national consumer helpline me complaint kari hai 16/02/2018 ko contac no [protected]

I write this complaint to inform you that customers don't get network coverage at Pampa, (sabarimala) during the off-season. Even though there is mobile tower the mobile company deliberately cutting the network. During the Sabarimala off-season thousands of pilgrimage uses the airtel network for there communication....

Sir/madam,
I want to say that, i make a recharge on 15/02/2018 on number [protected] for amount rupees 448/- by my airtel app. Amount deducted form my account but recharge not done on the same number. The txn id is :[protected].
Please look into matter and do the needful. Please makec recharge for the same or show it into my airtel wallet.
Thanks

On the end of sept.2017 or start of oct.2017 received a offer call from [protected] (Speaking from airtel) that if i port the sim no. [protected] (Vodafone) to airtel, any defective or damaged mobile of mine will be replaced within next 7 to 10 days, after porting.
I agreed and porting was done but after waiting and sending sms, calling the person who offered, later on sending request mails to airtel nodal team till date i did not receive the replacement mobile set, as was committed before porting.
Meanwhile i have paid a bill also.
Instead of replacing the mobile set airtel is generating the high value bills and calling regularly to pay it immediately or it will be escalated legally.

Request for support.

Suvendu dey.
[protected].
Kolkata.

Hi,

I am msr goutham ([protected]) and i have newly moved into airtel 7-8 months back.
I am a postpaid customer at the start but on 7th feb 2017 i wanted to change my number to prepaid. So i went to the airtel store (Tirumalgry) and went through the process and completed the process to move into prepaid.
The person said that it would take 4 days for conversion but i don't know what had happened they were unable to do the conversion properly.
They were saying that it was converted and i am unable to do my frc recharge.
Only after frc recharge i could make any calls or messages.

Store people are trying but they are unable to resolve my issue, i don't know why?
They said that they had raised some case on this but still issue is not resolved.
I am not able to make any outgoing calls, messages, internet as i couldn't do recharge for the mobile.

So i am reaching you hoping that at least now my issue would resolve.

Please put some person on this and resolve my issue asap.

With ref. To the above sub, i sudhir kumar, having airtel connection with the mob. No. [protected], would like to inform that, the package for rs.17/- is automatically renewed without my consent, even when i don't want to renew, it is renewing itself, if this is the case i have to stop using your connection, pl. Look in to this and refund back the amount to the mob. No. [protected].
With regards.
P. Sudhir kumar
Rajajinagar,
Bangalore - 560010.