Airtel Complaints & Reviews

Hi,
I have raised a request around 2 weeks back to convert my postpaid plan to prepaid plan but till now the conversion process is still in progress. Since 3 to 4 days when i am trying to call i have been getting a message saying "your document verification is in progress. It will be activated in 30 mins". Its becoming hard for me as i have to attend many office calls. My airtel retailer is not at all bothered and when i approach them they are saying they dont know the status, and when i call airtel customer care they are raising complaint numbers which are of no use. I request airtel to resolve my situation as soon as possible.

Hi
I got this airtel mo. From pondicherry. Currently my son aadharsh girish is using this in bangalore. Sine last night he iost airtel connection signal its not restored till now.
He is in bangalore now near itpl main rd,
Kindly help me as he is unable to contact my family or even book cabs to visit a airtel show room.

Kindly respond and help
Regards
Srividya a

Hi airtel,

I have been using airtel - [protected] from last 7or 8years and from last 1year i am facing network issues and voice breaks during calls. This began even worse after switching to 4g. I'm using both airtel network sims ([protected]) from last 4years. This is the worst situation i have been facing with your poor network. With you high availability network you have large scale of customers, but right now after jio your services went poor, your network went poor, your data & calls are worst.

I have raised this issues previously, but there is no response and no corrective action taken. But still you're charging higher than other networks.

If this continues you may face large scale of downfall of customers in near future.

For your information i have been staying in locations nanakramguda, gachibowli (Hyderabad) to resolve this issue.

Thanks,

Sankar.

I am currently using an airtel postpaid connection. But i find it slightly expensive and hence wanted to shift to airtel prepaid. So i went to airtel office in electronic city, bengaluru. So the first time, the staff sends me away saying that we are out of sim cards... Outage of daily cap has happened. Now i don't know how far true that was.
Anyway, so i went there again and they say"you should come before 6pm... Can't help you now." what sort of a behavior is this? Will somebody tell me a more convenient way to shift to prepaid??

Ps : the exact address of that office:
16, neeladri rd, karuna nagar, electronics city phase 1, electronic city, bengaluru, karnataka 560100.

Please take some action against them. This is not the way to trear your customers. I won't think twice before shifting to vodafone if they give me better service

Thank you for your response. The activation request of your child number [protected] will be processed shortly.

Dear customer, we have received approval from [protected] for activation on your airtel mobile [protected]. Your number will be activated shortly.

I have port my number in airtel postpaid connection before 2 weeks but till not activated i humblly request to you please activate my number as soon as possible...

This month i took 349 pack, 2.5gb internet per day. But the internet speed is very slow, even whatsapp and facebook also not loading. When i tried to reach to customer care, they not given any proper reason or compensation for my loss of money and time. Airtel just advertising more but their service is pathetic. It called 4g but the speed is am getting is below 0.5mbps. I recently shifted from vodafone to airtel and i regret my decision. Airtel please concentrate on customer service than advertisement 😡😡

Airtel is doing fraud with customer, below is my case.
[case:1523652]:unable to transfer money to bank account

I have loaded rs 5000 into my airtel money wallet and when i tried to transfer money to my own bank account it is showing message "debit freeze".
I am unable to transfer my own money.

They are saying please submit documents for kyc and after that you will be able to transfer money. I have submitted all the documents, its been a month but nothing happens even after multiple followup. They are doing nothing. Only keeping my money and eating up interest on it.

You can imagine that they are doing same with multiple customers and how much crores of money they are getting only by eating interest rate on customer money. Shame totally shame on this act.

Unable to transfer money to bank account update [case:1523652]

Everything worked fine till last month. Suddenly both sims stopped working (The other sim is idea). When only airtel sim is inserted it shows emergency calls only as if it has no signal, in settings it shows no sim card. And when any other sim inserted in second sim slot even it wont work. The same airtel sim works fine in honor phone.
I have tried this in my moto g and other moto e2. Airtel is not working in both moto mobiles.
Why only combination of moto and airtel is not working?

I recently upgraded my set top box to internet tv.

I had came across the lenskart offer under exciting offers on airtel.in

The screenshot of the terms & conditions have been attached.

I received a message stating "free coupons worth rs. 500 each."

I received 2 coupon codes, the last date mentioned to redeem is 28.02.2018

The issue is as follows:

1. I have received two coupon codes which are worth 250 each when applied. There is no mention of this particular condition anywhere.

2. The last date mentioned to redeem in terms & condition is 30th april 2018 but the date mentioned in message is 28 february 2018.

3. There is a minimum cart amount condition for the coupon to be redeemed. There is no mention of this particular condition anywhere.

This is a misleading offer that has influenced me up to an extent to upgrade my set top box.

Please provide a prompt reply to the issue and kindly put in some corrective measures.

Thanks

I purchased a new airtel sim card yesterday but the sim card is still not activated sim no [protected]. The retailer is not paying attention to me and never reply when sim is going to get activated even i have visited him 3time after i purchased the sim. Pls look in to the matter i have provided my new card number. My address is barpeta town, pin code 781301$?

My airtel mobile no is[protected].
And it's not working. I have recharge it of net pack 509. But internet is not shown. My airtel mobile no is[protected].
And it's not working. I have recharge it of net pack 509. But internet is not shown.
My airtel mobile no is[protected].
And it's not working. I have recharge it of net pack 509. But internet is not shown.

Sir,
My name is manmohan kalra and i am shopkeeper from bhagirath palace, delhi-6. I have complaint regarding connection issues in our area.

1. There is no network from last one week. Around 70 shopkeepers have complaint regarding this.

The shopkeepers are facing difficult and incurring loses due to it and many even have shifted to other network providers due to non performance.
People have already registered mai complaints but no serious action is taken so far. We hope to rectify signals for your band loyal customers and old dedicated users.
We are dedicated customers from more than 5/10 years pls help.
Man mohan kalra:-[protected]
Atul bansal:- [protected]
Sanjeev:-[protected]
Sunil bhatia:-[protected]
Abhishek uppal:-[protected]
Sachin gupta:- [protected]
Thank you.
Man mohan kalra

Airtel postpaid - [protected] (Not working)

I have been using the sim for 14 years.. Its discovered that sim has been deactivated without information.. As per the call with customer care its a software upgrade has happened at airtel end..

I felt that you should have minimum responsibility to let the customer know before deactivating the sim..

I have linked this number to bank account and other services.. Its so pathetic..

I have visted the airtel store on manyata tech park, nagawara (Pincode 560045) and got the sim has been changed. But the service is not restored.

Now who can resolve it...

Suresh

Alternative number
[protected]Jio)

I am living in bhugaon - pune area having pincode 412115. I am suffering really very bad network problem, all the time it shows emergency contacts only.

I am using airtel postpaid network and really facing a problem, i cant received even otp's for my bank realted or any other stuffs.

Please solve it on urgent basis we are facing this problem since last 2 weeks.

If this problem is not gona resolved please let us know, we can port our service provider.

I recharged my airtel prepaid mobile with rs 179 plan on 20th february via paytm. Paytm showed me that my recharge was successful, however the balance added does not reflect on my airtel account. It shows that i have zero call balance and zero data balance. When i reported this to paytm they gave me an operator reference number[protected] and nothing else. I want to recieve the balance or refunded. Please help, because i am not able to contact airtel customer care.

The worressssst 4g network and speeed of airtel... Network it is providing...
Airtel people will ask us to wait.. For 20 to 30 min to speak to customer... Slowest nework idiotict nework... It irritates me when data 4g not even works at 2g speed its very disguisting to say this... Thu... Thu... Thu... My spit on u... I am using samsung galaxy note 8 and this issue is from past 5 months not resolved

I have been using my airtel number 987xxxxxxx since more than 7 years. It has been deactivated and allotted to someone else without any notice. This number is registered with my bank and several other sensitive information is linked to this number. This is sheer negligence on part of the company and such harassment of consumer is not expected from a company of this stature.

Hi, i have reached for 50₹ with in half n hour it is nil balance now. Could you please advise me on why you are taking money for different plans which i didn't subscribe. Who gave rights to take money from my balance. Automatically you have activated some rubbish and taking money for that. Do you have any reason for this activity. Without making a single call 50₹ was spended in half n hour. I have reacharged for some urgency purpose and you are taking money for useless stuff.

My airtel app shows account balance as na even after recharging the sim. I am able to make calls but not able to use internet which i recharged for 82 days recently. This happened earlier as well but would get resolved by its own within a few hours but this time it has been more than 20 hours. The internet shows 4g! Sign and doesn't connect. My phone number is [protected].

To
Whom so ever concerned,

This is fayyaz nakhawa using an airtel number - [protected].
As i wanted to travel to tehran in mth o dec, was looking for an international roaming pack. Airtel had activated a 2999/- pack but this did not have the desired country. I was assured by the backend team in case of no service area i will not be able to use it there but were ever connectivity is available there should not be a problem. Now after 3 mths i get a bill of 30k and i am being told that there is no service available at all what kind of service is this. Airtel has duped me, completely misguided, false promises made and now due to their blunder why do i suffer this is certainly not at all acceptable. I have been chasing around to get a resolution but no luck at all.

All the time different story and false promises, this is leading no where. I am facing business loss, harassed n tortured constantly for payments. Unable to get a resolution, all airtel is interested is that i should pay for their mistake.

I strongly oppose this and want an immediate resolution and complete wavier for wrong charges placed.