Airtel Complaints & Reviews

Today i have changed my mobile operator from jio to airtel. When i received airtel they have charged me rs.50 for porting charge. I have asked that proting charge is max rs.19 fixed.
But i have to pay rs. 50.
Why instead of rs.19 as decided by trai i have to pay rs. 50.
Store name.
Airtel store
Sector 16
Gandhinagar
Gujarat 382022
My number to port [protected]

Hi,
There is network issues in my area from Friday(16/03/2018)to till date, Contacted customer care executives and for network issues called several times 12118, but there is no proper response till now, I have taken unlimited plan but unable to make call voice is completely breaking and they send us a url for checking open network, but mobile data is of no use, fed up with the network, some serious action to be taken.
Regards
Sridevi

Dear sir,
I port my airtel no.[protected] to idea. Afet two month idea stop my services that my due are not clear at airtel, i went to airtel halwasiya lucknow office and clear my due on 22.01.2018. After that i went to idea office they said your no send to airtel, then i went airtel office several time but they are not helping me to return my no. Please do your needfull...
Vivek kumar pandey
[protected]

I go in airtel store for upgrade my sim. The executive charge me for rupee 40 and said that the charge provide by company airtel. But i call to 198 for know the information then the customer care said that it is free of cost. But the Airtel office's man not returned my money.
That person name is Bhola.
And his phone no [protected]
Location- 821115
Address - main Airtel store, opposite side of Punjab national bank

Kindly check this invoice and mail from your side.
As per this mail we made payment of rs-6862 after adjustment of 2171.89 (Wrong sms charge).
Now in new invoice payment amount is-6087+2172=8259 rs.
Now what will we do?
After again and again complaint no one is answering for this matter. Now we have solid proof that the airtel people mail us from their official mail id but now they change their commitment.
Please resolve our problem urgently.

Important calls are not going and somebody or third party are interrupted the phone calls. The network is not properly worked. I call my husband but not going to that phone number. Some times i call the number but wrong person or third party number interrupted that call. Same problem occured in daily. How to call the important phones. Please provide the proper network convenient.

Dear team
My airtel no. Is [protected]. Arround one month ago mazaa tv activate on my no. And deducted as well. But didn't say any that time and deactivated this that time by sending sms stop to 155223. But today on 22.03.2018 this service renewed on my no. Again even i didn't request this service. Even i m not using ur outgoing service since 14.03.2018.
If you people do this kind of cheap activities for money. I will not use service any more and i will request to port out my no. To other fair network. Even ur internet service in shastri nagar ghaziabad u. P very poor. I use 70 days ur service and did not complain yet. But this time you people broke my passions. I request u to revert back my rs.35 as early as possible. Otherwise stop my services and port my number pls. I have tried to contact ur customer care but i people are very smart didn't connect the call when there was asked to press 9 no response even pressing 9. Tell me when i stop this service why u people renewed it. If money not reverted i will complaint to the complaint board and also to ur higher authority as well. Don't let it be foolish. I will be.

Nitin chauhan
M. [protected]
Show quoted text

I recently ported from idea to airtel in mumbai area. However since then my calls to mtnl are not going through and it says that idea number cannot be reached. I tried looking for directl complaint numbers of airtel but thats the worst part. It just takes in you in loop of n number of options and no where i could find option to talk to customer service. Not sure how it can operate without this option in today's time.

I had on 17.03.2018 recharged rs.448/- in my above mobile for 82 days plan, however there is no/minimal internet connectivity in my area for which complaint was made at 121 but there is no improvement. Thereafter on 20.03.2018 i visited your sonipat office where in was informed that the same is due to non availability of 2-3g services in my area and as i am having handset which is 3g compliant i have no other option but the recharge the almost similar plan from bsnl. As i am not using your services from 20.03.2018 onwards under the above plan i request you to please refund the proportionate money and if the same is not possible credit the similar amount of talk time in my above telephone number.

My account will be freeze and blocked also and no any transaction of money any account. My account no any recharge to phone my account will be freeze and blocked. You can help me to account will be reuse. Please you can my airtel payments bank account will be open. I am submit all the details for your information like as aadhaar card, pan card and signature.

We have paid bills on 16/3/18 and our services were discontinued on 18/3/18. Kindly inform us as to why? Our phone numbers are as below:
17/02/2018 airtel[protected], 675.12 17/02/2018 n[protected] netbank, mumbai
17/02/2018 airtel[protected], 291.99 17/02/2018 n[protected] netbank, mumbai
16/03/2018 airtel[protected], 399.09 16/03/2018 n[protected] netbank, mumbai
16/03/2018 airtel[protected].64 16/03/2018 n[protected] netbank, mumbai

Services were discontinued without cautioning us?
Avp
Alankit assignments ltd,
Kj city tower, ashok marg c' scheme jaipur-302001

My vodafone postpaid number has been deactivated and the new airtel connection has not been activated yet. I’m losing business calls which are highly critical for me to attend in my line of work.

This is absurd and illogical. Unless one sim is activated, how can the other be deactivated?

Really unprofessional service and i think i have to reach out to higher authorities to bring this to everyone’s notice unless it is immediately resolved.

Chakravarty. [protected]@gmail.com

Hello.
I wish i could scream and yell to you through email.
You guys keep sending us messages to buy airtel 4g hotspot at rs.999. That is okay.
But i wish you could put that much effort in making the network good and smooth. I have been using airtel 4g plan of rs.448 i. E. 1.4gb/day but good for nothing. I think you guys know well what 4g speed is like.
I have complained you guys about the network several times and you just keep on telling that it would be fine soon but when its gonna happen??
Tell me one last time.
Will you make the quality of the network good or should i port my sim??
I hope you answer quick.
Thank you

Dear sirs,

Aircel no. Upc ref. Valie until.
[protected] dt 672125 16.4.2018
[protected] dt 757889 17.4.2018

I have ported the above mobile numbers to airtel, but they are not active as yet.

When i today checked again at your burkit road, t. Nagar kiosk, i was told that both are already active.
But, they are not working still.

Airtel has caused me a lot of inconvenience by not properly activating the mobiles. Now i am
Unable to port out of airtel for another 90 days.in short, airtel has killed my above two numbers.

Airtel has no business to keep my numbers without activating them. Or, they should release these
Two numbers immediately for me to port out.

If this issue is not sorted out immediately, i will, much against my wish, be forced to take up the
Matter with the district consumer redressal council in chennai.

Hoping for an immediate solution, i remain,

Sincerely,
N. A. Jagannathan singer
D2, 29/11, gopal street,
T. Nagar, chennai 600017
Tel :[protected]
Mobile :[protected],[protected]
Email : [protected]@vsnl.com

Air tel team

You also proved that you are number one fraud cheating the customers

Why the hell you are issueing the sim card against aathar and finger print
Are you helping the frauds of the nation to escape or helping any terroriest

The sim has to taged only with one aather and finger print (If the same given to multiple person) which is happened to me where using the service for long years (Like family card) you are helping the frauds and terroriest to miss use of it

I am taking this issue with consumer complients with this mail as a proff

I am using air tel prepaid sims
Nos. [protected]. [protected] [protected] and [protected]

Today i recharged [protected] after long break (Two to three month) at 12.00 hrs under unlimitted plan of inr398 form mobile and got the confirmation payment received and air tel confirmation recharges (Through other mobile network free app) but till now its not activated

When i am trying from the active number [protected] no proper assistance to activate my [protected]

Kindly assist by way of phone call or by mail to activate my [protected] without further delay

I have given my proff of aathar card for reference

Dear Concern,

Please find the attached Documents requested to unfreeze the account to utilize the payment of Rs. 5000 in our Payment bank A/c.No: [protected].

My earlier Case id which is received from Payments bank below mentioned:

[CASE:1587432] : Dated 24th Feb 2018
[CASE:1590656] : Dated 26th Feb 2018

we upload the amount of Rs 5000/- on 18/03/2017 still now unfreeze the account .

We have already the share the documents to wecare payments bank team on 24th Feb & 26th Feb 2018 and till as of now unfreeze the account which is unacceptable and not even received any formal call from Customer care representative from Airtel Payment Bank team in repeated calls from us. This will create a negative belief on the service provided by the Airtel Payment bank.

We once again requesting you to resolve the issue ASAP to continue with Airtel Service.

Note: The amount was added by CitiBank Credit card which is my friend card, statement has been attached below.

Regards,
Hari Kumar.

I complained that a moviemazza service had been activated without my consent and ₹99 has been debited from my account.
On sending stop sms on 155223 it was deactivated and again within no time the same service has been reactivated and again money is deducted from mu account.
So please credit all the amount which you have debited from my account balance. Do it as soon as possible. This is too bad and i am totally disappointed. So please do the required as soon as possible...

Dear Team,

3 months before I got message as my data uses as exceeded and due to that they have disconnected my service to resume service I have to pay at lease 400 RS. I spoke with customer care they told me as there is problem with their server and app which uses data is not reflected on app, aslo they told me if there is any discrepancy they will refund my amt after bill generation. After bill generation I have continuously taking follw up for my refunded amount which is not yet done. almost 4 month is done, and every month they discontinue my service stating that your data uses has exceeded however I have 64 GB data on place and same I already inform them on mail but no luck. Their behavior is not well and service is worst.

Please help me to get my amound and permantly fix this issue.

Dear Sir / Madam,
After several request and visit the Airtel store near college square at cuttack regarding deactivate my Airtel postpaid number [protected] the customer care representatives are not support me and I pay minimum Rs 300 to 400 unnesessary every month since.

Today also I visit the Airtel store near college square at cuttack and submit my ID and application for deactivate my Airtel postpaid number [protected] .

Once again, I requested to you please Deactivate my Airtel postpaid number [protected].
Thanks,
Sunil Behera
[protected]
Cuttack(Odisha)
Pin-753003

I have already complained that a service have been activated without my consent and ₹50 has been debited from my account. So please credit the amount which you have debited from my account balance. Do it as soon as possible. I have already complained but no response have been ever given. This is too bad and iam totally disappointed. So please do the required as soon as possible