Airtel Complaints & Reviews

This is regarding my complaint no 83530341.

What the hell service is being provided by you guys? This is just been a week after i ported to airtel and i've already made 3 calls and every single one is trying to console me with lies only. If you guys don't have the capabilities, why the hell do you make promises to your customers?

This is my last communication in regards with this complaint. If this complaint is not resolved by tomorrow 23rd feb '18 i'm gonna be using social media against you guys and complaint to the consumer department about the same. And i'll for sure never ever come back to airtel in future.

My airtel sim num is showing no signal for last two days.. Went to airtel store.. I even bought a new sim with same number but still my no signal issue is not resolved.. Request you to handle this on priority.. As i unable to attend my important office calls.. I did everything that i could do.. And what they suggested.. Please take it on a serious note.. Thanks.

Dear sir,
My airtel prepaid no is [protected]. I have not been able to send sms from this no for the past three months. However i am able 2 receive sms. I hav tried to contact ur customer service but to no avail. May i request you to please look into this matter. Sir please resolve this issue as fast as you can so that i have no problems, otherwise i have to chamge the sim.
Thankyou...

My airtel prepaid no.[protected] stop permanently on 13 February2018 for the reason of not in use reason.🙄
And the big cheap level cheating is that on this number i have recharge of 400 rs from my airtel payment bank on 1st February 2018, after that recharge my number active for 12 days still 13 February 2018 and then stop all services on above number...
Now no one take responsiblity about my 400 rs recharge...
None from airtel shop and also nobody from customer care of airtel
Now what can i do??
Should i go to consumer forum??

Is this common in airtel to take money from customers ensuring they will provide them with a broadband connection the very next day and then start blocking their calls immediately. I called airtel operator like dozens of times after i paid them advance for internet connection. I am not provided with any sort of connection. I am thoroughly disappointed by airtel's sloppy services right now. I have a duplicated of customer enrollment form with cef no 12442513. I paid the operator cash of rs 500 and an online transaction of rs 500 with ref no 21945150 on 19th jan 2018. Here are the contact details of the operator that i contacted:
Chandan*
[protected]
Earlier on, he assured me that i will be provided connection the very next day. He answered 1 or 2 of my calls and gave me the contact no of another person saying, you can contact this guy, he is the engineer and he might be a busy at the moment but he will soon deploy connection at your place. His contact number is [protected]. Is airtel a service company or a scam company. Why am i not getting reponse from the airtel team? Is this how you treat your customers?

I am user of airtel last 2 years where i was used 3g sim. I purchased oppo 4 g mobile where i think to upgrade my sim 3g to 4g. I visit to my airtel shop opposite tarana cinema sonipat. They charged for updation of sim 30 rs. Where i want to know the company provide free of cost. Why they charged 30 rs. It is not a matter for 3 rs. It is clearly to say that is a corruption. Thanking you. My mobile no is [protected]. Please not to show it. Ranjan bakshi

I did the Payment on 30/01/2018 of 1289.46 rs for my Airtel Postpaid number [protected]. Payment was successful but bill amount being shown in MyAirtel App was not Zero.
I consulted with Airtel team and they told me that they have initiated the refund on 06/02/2018 and they asked to pay again on 10/02/2018. I did the payment but refund did not came to my account yet.

I converted the Postpaid number to Prepaid and Airtel Store asked for 580rs for 448rs recharge by saying that its "First Recharge" charges. But right now it has been 4 days but no recharge done from Airtel Store in Sector 110 Noida.
I am not able to connect to customer care too as I have no balance.

It is a shame for Airtel for such a poor customer service at their end.

I had an unlimited plan for 84 days in which i use to get 1 gb data everyday, yesterday it got expired for a day, so i added a new plan which is applicable only for 1 day. The next day my old plan should resume. Balance shows proper data but while using data and making calls deduction is made from my main balance, which should not happen. Revert back as soon as possible.

Sir as high cost of airtel dth i had to changed it in tata sky, but few days later i got a call from airtel dth customer care, they asked to me, "sir why are you not recharging your airtel dth", than i told them due to high cost of dth plan i am changing it in tata sky. Next day i got another call from airtel dth customer care, sir there is an offer for you your existing plan worth rupees 150 per month for one year. So i changed my mind and recharged with this amount + 51 for english movies. Next day i called in customer care and told them please activate my rps 150 offer and english movies pack, she (Customer care person) told me that your service will be activate with in 24 to 48 hrs itself but busy schedule to my work i forgot to rechecked it. After one month i got a message recharge with minimum amount of 264, that time i also checked my english movies channel there was only one channel of star movies. Next day i called in customer care and told them i got an offer of 150 but my offer was not activated and my english movies pack was not not also entirely activated, customer care person told me that your issue will be resolved within 24 hours, and i asked to him about complaint number he told me that u will get it in your registered mobile number. Neither my issues resolved nor i got any complaint number. I asked to them give me my money back or give me offer as per your statement.
Next day i emailed also nodal officer and airtel digital tv but there was not good response from them. Airtel digital service is pathetic and they make false promises. Due to my hectic job i have don't get this much time i call customer care daily or follow up the email daily basis

My airtel dth customer id : [protected]
Name : vikas sharma

I took this 4g plan thinking i could actually use it. It's become so bad that i'm not even getting enough range to call people.
You claim to be "india's fastest network" but even bsnl is working better than your connection. It's become worse over the past week which led me to this page. I'm not the one one facing this. It's all of my friends who are using airtel. Please look into it. Thanks.

Airtel 4g is so slow. Phone shows 4g, but when i checked, speed was 0.65 mbps. What the f*? I pay money for fricking 4g. If i wanted speeds like this, i'd have stuck with bsnl. Their 3g is much faster.
Airtel are cheats.
My area is experiencing issues. So it is not my mobile handset's problem. Airtel, i've waited enough for you to resolve this, but you have done nothing, though i've contacted you via your twitter handle @airtelindia. They responded by asking me for my mobile number, which i promptly sent and have received no further communication from you.
You suck.
I demand immediate action.

I lost my mobile 3 days back and got a duplicate sim the next day. I was assured that the sim will be activated in 4 hours. Its been 3 days and is not activated. I was asked to contact customare care and airtel store back to back. Today evening, i was given a new sim and assured it will be activated in 4 hours. The end result is no service.

This is my primary number and please action on this asap.

I have airtel 4g ..i have submit complaint from last 30 days but Airtel not call me back..now speed 0 mbs download and they are not replying me please solve fast my issue

i have call many time to airtel custmercare but they registred complaint but no any technician visit my home...i am totally furstred this bad service..i have told many time to airtel provide me wifi battery but they not provide me ...

i am suggest to all people please dont purchase airtel 4g wifi dongel..from starting working good but now very low speed...

i am waiting

thanks

I got a new sim last year (2017) in airtel prepaid (approx.before 6 months from now) suddenly I was not able to make any type of outgoing calls. My outgoing was barred without any warnings, remainders or alert msgs.This made me too frustrated. I was not able to contact even the customer care.There is no response from ur side for this issue. This made me so disappointed.

In My Area 'Utarai Uttar Pradesh' is Very good Signal But Here is Calling and Data Speed Problem.This Problem doesn't Can Face Any Time But Everyday Evening time and Mid noon This Problem Can Face.So Please Make it Good At All Time.And When I Callings then Always coming A Busy Tune{All Line is busy} So Please Clear that.

This is with reference to the recent payment done at airtel franchise - chrompet - chennai, after my successful porting from jio to airtel on 21st feb 2018 10.50pm, the amount which paid by me rs 495 + 25 = rs 520.00 at chrompet airtel franchise on 15th feb 2018 seems not credited towards my mobile no [protected], i visited their office on 22nd feb 2018 at 3.30pm to explain my status, however they said, it will be activated with in 10 minutes hence left the office. Then called the number which they gave [protected] ended with poor and indispine way. I called the number gain only to realize not able to connect. Now i am not able to speak to my clients due to non payment. I request the airtel management or concern department to look into these type of issues to sort out at the earliest and help your customers. Hope i made it with clarity.

I had given my number for porting to airtel (2 connections) from docomo through corporate connection. The service and experience has been really horrible. 1st kyc was done on 29th jan 2018 and then address verification was made negative since we are working and i had clearly mentioned that we will not be at home during offfice hours. Though the landlord confirmed for our address, it was still marked negative. Later, i had to follow up multiple times with office counter to get the status changed for pending verification. Again, the person came during office hours though i had told to come before 9 am or after 6 pm. Since i didnt want to go through the process again, i went from office to home to complete the address verification. He said all is fine and we should be good now. Though the verification for both the porting requests/numbers was done at the same time, they rejected 1 and approved 1.
Again after a week, when i encountered in my office airtel counter, he said kyc had to be done again. Inspite of second kyc being done, it is again marked as negative. Now the same process. Again asking for kyc. Really fed up with the service you guys provide. I am really surprised to know you are one of the top mobile service providers in india. Horrible service during porting itself.

I am considering moving all my family members on airtel to a different network.

Hello,

I have opted for porting my number from vodafone to airtel. I had received my upc and it got successfully processed on 20-feb-2018. I received an sms saying my porting will take place on 20-feb-2018 at 11:40. Now after my previous network is gone and i insert the new airtel 4g sim card in my phone, i am not being able to make outgoing or incoming calls on the new sim (Nor even on the old sim). I am stuck without any network connection in my number. This is absolutely a nightmare and a situation that cannot be accepted.

I am even unable to proceed with my televerification. Please look into this urgently.

The number was ported from assam to up west and since then i am not able to reacharge it online even with airtel app.
Error message :
-inaccurate card/account details entered
-insufficient account balance.
-technical error
I am able to recharge other airtel numbers which were ported from assam to up west (Agra) but having issues with only one number in online recharge.

On feb 11th after talking to airtel rep i recharged 29 pack (Don't remember the amount exactly, sms is for 21) and also recharged 200 talk time even after having 199 unlimited pack. 200 talk time was for international talking i thought.
Now i went to maldives on feb 14th and came back on 19th but my phone did not work. I was not able to do outgoing calls and i was not receiving incoming (When my cousin tried calling me it was saying temporarily out of service). So isd pack gone waste. After i came back. Today 21th i was trying to call a local number. As my 199 time is over i thought 200 talk time should be there but to my surprise my main balance is 0. So airtel eat my 200 talk time also along with isd pack. Waste fellows as we are not changing the network they are playing with us.