Airtel Complaints & Reviews

Address: 641062

Aircel to airtel port on 11.03.2018

Outgoing call worked but incoming call and sms not worked

Here my simple question to airtel: 1) do airtel provides no incoming calls for mnp customers?
2) i'm a bussines men i will attend so many calls every day. Who will bear the loss?
3) no reply no calls for any complaints. Simply close the complaints. Do you really have any concern for cuatomers?
4) really disappointed..

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Address: 400016

I was coerced into buying a hotspot when i insisted on a dongle - i accepted it, but after that the employee named rani at the shivaji park airtel gallery in mumbai gave me this hotspot with out the data card and the sim card without installing it. No receipt was given to me, it was only when i viewed the you tube videos, i realized that installation of the hotspot requires a data card and
A sim. I feel as an educated person - a teacher in fact i feel solely cheated by your employee as no other employee came to correct her.
I am not sure how many customers have been cheated in this manner, i am most certainly very upset - at the honesty policy of your employees,

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Address: Thrissur, Kerala, 680309

Website: Airtel

Hi, i'm facing the issue regarding porting. I'm ported my number from bsnl to airtel. To my shock i'm only able to do outgoing calls, people who are trying to call me are receiving the info that the number does not exist, but i'm able to call from this ported number, it's been 10 hours since the issue had been started, please does the needful, i shall be waiting for your assistance to this matter.
Regards
Jeffry

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Address: New Delhi, Delhi, 400037

Website: www.airtel.in

Sir, i accidentally recharged the number [protected], instead of my number [protected], through mobikwik.

The amount was inr 425, and the transaction id was en[protected]. I tried calling the person, and he was playing dumb, though he did say that the number was an airtel prepaid.

I called airtel customer service on 121, and the executive was fairly uncooperative. The only solution he could provide was to get in touch with the concerned person, and request him to recharge my number. Also, when i requested that he confirm the recharge to the wrong number, he expressed his inability, and redirected me to airtel prepaid. I was on the line for close to 10 minutes, but no one answered, and i was forced to listen to nonsensical advertising.

Also, sending messages to 59109 with
Wrr wrong customer no transaction id correct customer no
Or
Wrc wrong customer no transaction id correct customer no

Botth produce the same error: "no keyword match, enter proper message"

While i acknowledge my mistake, i expected airtel to be more co-operative about this, as the wrong number was also an airtel customer. While this was indeed my mistake, i would like to say the following:
1.in 2013, and airtel sales executive defrauded me of inr 300, claiming that it was for a security deposit, and didn't issue a reciept. Airtel repeatedly refused to co-operate. The ticket id is ref17842202. Till date, i haven't got the money back. I have used many service providers, and have never encountered anybody as unscrupulous as airtel.
2. There was great harassment while trying to port my number from kolkata to delhi circle, ref18195147, and an e-mail to the nodal officer, who also couldn't help.

So, considering that airtel finds it okay to
1) defraud me of inr 300
2) harass me while i try to port my number
3) not co-operate when it easily can
4) has a nonsensical aadhaar linking policy (This is a big story in itself),
It is obvious that airtel does not value me as a customer. Hence, i have had enough, and have sent a port out request to 1900. I will port out on monday.

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I have changed my number from aircel to airtel. But then i'm not able to receive any incoming calls. Though outgoing is working fine. Could you please resolve this asap. As i'm facing more issues because of this. I want this to be get resolved asap. I'm really frustrated because of this issue. Please look into this issue and resolve this asap. Hope this gets resolved asap. Awaiting your response.

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Address: 411057

This is about 2 to 3 months i m not getting any signal in my mobile when i was outdoor it was ok. But in my room its showing totally blank. Not me there 50 of my friends also using your service facing the same problem. Ya complaint but nothing to happen same thing we trying... Bla bla... Really your not care of consumer.. Do somthing yaar. Plzzzzz

My adress is like wakad bhumkarchow pune 411057

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Address: 560040

I have recharged my airtel number [protected] for the 509 rs plan two times on 17th march 2018 by mistake due to network issues. The money also has been deducted twice.
The transaction id's for both the recharges are :
[protected]
[protected]

Kindly check and cancel one recharge since this is a special offer recharge and not a top up. If the recharge cannot be cancelled then please provide an extension of validity for 180 days since the recharge has been made twice. Otherwise please refund the money of one recharge back to the same account.

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Address: Chandigarh, Punjab

Website: [email protected]

My name is ajaypal singh your dealer is setup a new broadboand connection in my office yesterday but it is not work and he is now start up that connection[protected] he is not pick my call or not give me any msg reply i m not satsifed with your company your service dealer is not give proper detail to consumer and not give him proper time. My mobile no [protected] and my address sco 146-147 chandigarh

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Mar 17, 2018

Updated by jodha sandhu this is your dealer no [protected] from it park chandigarh

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Address: Gurgaon, Haryana, 122001

Mera name anil kumar h. Mera mobile number [protected] h. Maine airtel application se airtel secure mobile protection insurance plan liya hua h. Mera mobile december 2017 me accidental damage ho gya tha. Jisme mera mobile band ho gya tha or screen tut gyi thi. Jo ki maine airtel secure se accidental claim kiya tha. Mera mobile repair ke liye mere house address se pickup hua tha. Uske bd mujhe mera mobile repair hone ke bd mila to mobile puri tarah se repair nhi kiya gya tha. Mobile me sirf screen repair ki gyi thi lekin mobile ki band condition ko repair nhi kiya gya tha. Jiske liye maine dobara se airtel secure me is baare me complaint di. Uske baad mera mobile dobara se 1st february 2018 ko repair ke liye repick up kiya gya. Pickup ke time pickup boy ne mobile ko check kar ke liya tha or mobile reciving slip bhi di thi. Uske baad airtel secure se mujhe caal aai or bola gya ki apko apke mobile ke repair status ke baare me update kar diya jayega. Lekin mobile repair status ke baare me mujhe koi call nhi aai. Or 08 february ko shaam ko mera mobile mujhe diliver hua. Wahi dilivery boy dobara se mera mobile deliver krne ke liya aaya jo mobile repick up krne aaya tha. Jb maine apna mobile check kiya to dekha ki mobile ki screen andar se damage thi or mobile phle ki tarah he band tha. Maine usi time121 pr call ki or sara status bataya. 121 se mujhe bola gya ki aap mobile ko receive kijiye hm 121 se apki complaint register kar rhe h. Uske baad mujhe airtel secure or one assist se call aayi or maine dilivery time mobile ke damage condition me milne ke baare me bataya. Airtel secure ne mujhe mobile ki damage condition ki photo mail karne ko kha gya. Maine airtel or one assist pr puri details or photo mail ki. Uske bd mujhe kai baar airtel secure se call aayi or unhone mujhe bola ki hamne apki complaint register ki hui h or apko jaldi he solution denge. Lekin 14 february ko airtel secure se mujhe call aayi or bola gya ki apne mobile ko khud damage kiya h. Uske baad bhi maine baar baar apko mail ki ki maine mobile ko damage nhi kiya h. Lekin aap airtel baar baar mujhe alag alag baat batate h. Kbhi kahte h ki maine mobile damage kiya h, kbhi khte h ki maine jo mail ki usme photo me screen damage nhi dikhai de rha or kbhi khte h ki maine dilivery time pr damage mobile receive kyo kiya. Dekhiye me abhi bhi kah rha hu maine khud se na he mobile damage kiya h. Aapke airtel secure ne mere mmobile ko damage kiya h.
Me baar baar mail kar ke preshan ho chuka hu. Airtel meri problem ka koi solution nhi kar rha h

Airtel customer support has been notified about the posted complaint.

Mar 21, 2018

Updated by Anilkumar0000 Mera name anil kumar h. Mera mobile number [protected] h. Maine airtel application se airtel secure mobile protection insurance plan liya hua h. Mera mobile december 2017 me accidental damage ho gya tha. Jisme mera mobile band ho gya tha or screen tut gyi thi. Jo ki maine airtel secure se accidental claim kiya tha. Mera mobile repair ke liye mere house address se pickup hua tha. Uske bd mujhe mera mobile repair hone ke bd mila to mobile puri tarah se repair nhi kiya gya tha. Mobile me sirf screen repair ki gyi thi lekin mobile ki band condition ko repair nhi kiya gya tha. Jiske liye maine dobara se airtel secure me is baare me complaint di. Uske baad mera mobile dobara se 1st february 2018 ko repair ke liye repick up kiya gya. Pickup ke time pickup boy ne mobile ko check kar ke liya tha or mobile reciving slip bhi di thi. Uske baad airtel secure se mujhe caal aai or bola gya ki apko apke mobile ke repair status ke baare me update kar diya jayega. Lekin mobile repair status ke baare me mujhe koi call nhi aai. Or 08 february ko shaam ko mera mobile mujhe diliver hua. Wahi dilivery boy dobara se mera mobile deliver krne ke liya aaya jo mobile repick up krne aaya tha. Jb maine apna mobile check kiya to dekha ki mobile ki screen andar se damage thi or mobile phle ki tarah he band tha. Maine usi time121 pr call ki or sara status bataya. 121 se mujhe bola gya ki aap mobile ko receive kijiye hm 121 se apki complaint register kar rhe h. Uske baad mujhe airtel secure or one assist se call aayi or maine dilivery time mobile ke damage condition me milne ke baare me bataya. Airtel secure ne mujhe mobile ki damage condition ki photo mail karne ko kha gya. Maine airtel or one assist pr puri details or photo mail ki. Uske bd mujhe kai baar airtel secure se call aayi or unhone mujhe bola ki hamne apki complaint register ki hui h or apko jaldi he solution denge. Lekin 14 february ko airtel secure se mujhe call aayi or bola gya ki apne mobile ko khud damage kiya h. Uske baad bhi maine baar baar apko mail ki ki maine mobile ko damage nhi kiya h. Lekin aap airtel baar baar mujhe alag alag baat batate h. Kbhi kahte h ki maine mobile damage kiya h, kbhi khte h ki maine jo mail ki usme photo me screen damage nhi dikhai de rha or kbhi khte h ki maine dilivery time pr damage mobile receive kyo kiya. Dekhiye me abhi bhi kah rha hu maine khud se na he mobile damage kiya h. Aapke airtel secure ne mere mmobile ko damage kiya h.
Me baar baar mail kar ke preshan ho chuka hu. Airtel meri problem ka koi solution nhi kar rha h

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A

Anilkumar0000

from Noida, Uttar Pradesh

Mar 28, 2018

Last 2 months I have again & again complaint for my damage handset htc one a9. Airtel secure damage my handset repair time but he is rejected my claim. No solution for my problem.

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Address: Mehsana, Gujarat, 382715

All of a sudden yesterday i received amessage from airtel that in your mobile [protected], modelmaniawservices are activated and rs 30 /- was deducted from my mobile balance.
I do not understand how the company can activate such services in my mobile without my request.
The company does deduction without any confirmations to the customers. And customers are suffering.

I request the company to return my deducted money in my mobile balance.

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Address: Raipur, Chhattisgarh, 493118

मेरा मोबाइल नंबर [protected] जो फरवरी माह से reg failed दिखा रहा है | मैंने अपनी ID - आधार के साथ आपकी कंपनी के एरिया मैनेजर के द्वारा एयरटेल एप्प से सारे दस्तावेज के साथ
प्रकिया एयर टेल कार्यालय भाटापारा से करायी गयी थी किन्तु इस एक माह में मेरी सिम चालु नहीं की गयी अत: आपसे सादर अनुरोध किया जा रहा है कि इस सिम को चालू किया जाय | जिसे कंपनी ने यह कह कर date 09/02/2018 को यह कह कर बंद कर दिया कि आपके documents सही नहीं है, चूंकि यह नंबर 12 साल पुराना है तो किस किस आधार पर उतने दिनोंसे सेवाए दे रही थी जबकि मै इसे नियमित रूप से रिचार्ज कर रहा था |

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Gamepind services is automatically activated on my number and inr 60 was deducted from the balance, kindly credit back the amount as soon as possible. The request to activate this particular service was never made from my end, requeat you to resolve this at the earliest and credit back the money deducted without any reason. Also deactivate the gamepind services on my mobile.in future don't activate any of the services automatically.in case i need any of the services i will do it my self. [try to resolve the issue as soon as possible

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Website: www.airtel.in/prepaid-recharge

Two times I tried to do an online recharge on the website http://airtel.in/. I used debit card and the redirection to the bank. Both times it took INR 509 and both times the recharge failed. I want a refund, immediately. Transaction IDs are[protected] and[protected]. I tried a third time using the one time password sent to my phone, and this recharge worked. But doing a 3d-secure payment does not work, it just takes the money and does no recharge. So please refund those two transactions. Thank you.

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Address: Chennai, Tamil Nadu, 602024

Website: www.airtel.in

Hello,

My daily internet usage is 1.4gb which was finished and i needed more internet usage so i reacharged my phone with 49rs one day 1gb 3g/4g pack. Recharge was successful but i cannot use internet and also data didn't add in my account it seems. My transaction id is:[protected]. I contacted customer support, but they said i can use my internet and usage has been credited. But i cannot use internet in my phone. I have an active signal and there is no problem with my mobile.

Mar 17, 2018

Complaint marked as Resolved

I called customer care again and they resolved this issue. It got fixed over time.

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Sorry, but hijacking the security of online payment is a very bad idea. You must redirect to the bank website after i enter the debit card number. But i have to press an extra link which then redirects to the bank website. Then i can do my authentication there, and after it redirects back it is always saying that the transaction failed. Please change the interface back to the way it ought to be. Also debit card should be default, not any these funny untrustworthy other payment methods.

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Mar 17, 2018

Updated by t38923075 Two times I tried to do an online recharge. I used debit card and the redirection to the bank. Both times it took INR 509 and both times the recharge failed. I want a refund, immediately. Transaction IDs are[protected] and[protected].

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Address: Darrang, Assam

Website: Airtel 4g sim

My airtel prepaid number is [protected] not active please active it is prepaid. 4g volte sim 9 days. After it was not active. I buy it 100 rupees. A xerox copy of voter id and. 3pasport size photos. Please active my airtel 4g prepaid number. My airtel prepaid number is. [protected]. It's 4g number it is not active please active it. It's my request.

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Address: Guntur, Andhra Pradesh, 522601

Website: airtelpaymentsbank

Sir i am sathyanarayana from narasaraopet in gunturdistrict, sir march-10th transfer amount 500in upi transaction, but cash back -75rupees is not send sir why? Airtel app cash back offer is not send cash back, please immediately 75rupees send me my account number -[protected]. Please contact me in toll free number in telugu language. Please immediately answer me sir. I am waiting in 6days sir but cash back not send sir

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Bhat Tawseef

from Leh, Jammu and Kashmir

Mar 23, 2018

Yesterday i transact 1000 rupees from jk bank to airtel payments banks amout febited from jk bank but not credited in airtel money [protected]

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I ported my aircel sim to airtel on 12/march/2018 and today (17/march/2018) i inserted the sim. After some time i got network and got message from "atdsa" stating as following "your services has been set. Please restart your phone".

After restarting phone network is not coming even after selecting newtwork provider menually.
My phone number is [protected].

Please look into this.
Thanks.

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I had transferred rs.5000 from airtel payment bank debit card to paytm account on 05 march 2018.in that transaction money is deducted from airtel payment bank account, but not transferred to paytm. Regarding this issue i requested paytm for the above transaction details, they had replied transcation has not done from sender's bank and ask me to getback the details from airtel. I complaint to airtel payment bank related to this issue they are not responding to my complaints.
Airtel payment bank trans id:[protected]
Complaint reference number : 1652203

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Address: 110096

Website: airtel payment bank

Hi guys,
I am also suffering from the same issues as debit freeze since 1 month and so couldn't transfer money. I am stuck with my money in airtel. I have sent the mail to higher officer also but didn't get any response. They are just doing # things with customer. Some higher authority should take actions on this.
Please if anyone knows the solution plz help me here:
[protected]@rediffmail.com or [protected]@gmail.com

Save us from airtel scam

Airtel customer support has been notified about the posted complaint.

Mar 17, 2018

Updated by Raushan@1994 i didnt get any call or mail regarding this.still hoping to be good and expecting some good outcome.

Airtel Complaints & Reviews

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Airtel reviews & complaints page 913

9942548199 outgoing call worked but incoming call and sms not worked

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airtel hot spot at shivaji park airtel gallery

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I'm complaining about the issue regarding to porting

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wrong recharge and uncooperative behaviour

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issues with receive incoming calls

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not getting any of signal

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recharged same plan twice and money deducted twice

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harassment new setup connection

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airtel secure dwara mera mobile damage krne baare me

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modelmaniaw service activated in my mobile 8128455801

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sim registration failed of number 9893094067

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gamepind services deactivate

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money taken recharge failed

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recharge done but data not credited

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online payment does not redirect to the bank website

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9 days after no active my airtel prepaid 4g sim

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cashback 75 rupees note sensor

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ported sim from aircel to airtel but sim is not working

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airtel payment bank transaction

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debit freeze in airtel payment bank: unable to make transaction

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