Airtel Complaints & Reviews

Hi,
I submitted the claim on 7th feb'18. In spite of submitting all the documents they are saying that the documents are incomplete. They are just trying to get rid of the claim so that they dont have to bother about the repair of my broken phone.

This is really not acceptable from Airtel. I have been dancing here and there from past 8 days for collecting all the documents required and still i get a reply saying the documents are incomplete. Are you guys trying to make fun of your consumers.

I recommend not to take this fake ### airtel secure. Its a big fraud. I expect to get my claim resolved asap.

Hope to hear from you soon.

Hi,
I am an airtel customer and am constantly get messages from AL-ARWINF about Airtel offers & schemes .

Today,[protected], I had received a message from the same regarding
"Swachhta Packwada" CERT-in and to click www.cyberswachhtakendra.gov.in . I had downloaded the bot removal software from this site, would like to know if this is actualy from airtel or fake.

Please find the attachment of the message. Awaiting your response on this,

Thanking you,

I was availing services of idea cellular. Last month, airtel invited me to port my number to them, assuring me of good connectivity.. However, since i shifted to airtel, from 2nd feb, i am facing extreme hardships.
Connectivity is so poor, that i am not able to receive phone calls,
I receive sms so late i am unable to do any online transactions.

I would like to complaint to airtel and inform that there is no network in my area since last 1 month or more and same with my mother's airtel number also which [protected]. We both are unable to receive calls from morning till evening. Evening we get the network. Please check what's wrong with the network. We are missing important calls and facing inconvenience since a month now.
Kindly revert please on [protected]@gmail.com

Dear Team,

I am using Airtel secure mobile insurance plan via one assist.

I had an accident and fell down the stairs at my house and damaged my mobile phone. The incident happened on Feb 4th. I got hurt and mobile was also damaged. I raised the complaint with oneassist they asked me to contact airtel. I contacted Airtel and provided all photos and information regarding the phone.

Service Request no. 2846776
Airtel secure plan (Rs.40000)
Membership ID : [protected]

But Airtel rejected my claim by mentioning these details. " We would like to inform that your request for device claim has been closed due to below mentioned reason.
Improper Handling"

What is the purpose of a mobile insurance if it is not covering the damages occurred to the device when I met with an accident. Why am I paying monthly premium, if Airtel Secure cannot provide the insurance. I called up customer care around 5 times to escalate this issue. They simply put me on hold for around 30 mins and disconnect the call. I even planned on porting the number, but they are not even allowing me to do that by deferring the solution to my complaint.

By this time I was pretty sure that Airtel Secure plan provided is a scam to Lure customers into paying insurance amount and at the end reject the claim, this looks like another scam like airtel bank for which Airtel was already in scrutiny.

There will be thousands of customers with same type of issues with Airtel Secure plan. Please protect the right of consumers and resolve this issue .

I got airtel broadband installed at my house for which sales representative came and took rs.[protected] for wifi and 1000 for telephone instrument which he told will have speaker phone and caller id). Date of payment: 10th feb, 2018. The wifi was installed next day only but phone instrument is still not installed. The sales rep kept telling that he will come the next day but still no one turned up. Now he is not even picking my phone.
This is plain fraud of of rs.1000.
Phone no. Of sales rep - [protected]

Dear sir, I have compalints many time regaeding network issue by the mobile No-[protected] with complaint refrence No- CGPSC[protected] & CGPSC[protected] & CGPSC[protected], but time I have been misguided by the customer care as well as the supervisior. nither the 4g network is connecting at my location not able to use internet any more but every time they used to say "our services at your location is excellent", the network problem inside is very poor and sometimes call disconnect while making a call.
I am very disappointed with your services and not intersted any more to take your servives further.
kindly take necessary actions against it.

Hi team,

I was trying to recharge airtel digital tv through online, while doing the recharge there was option for airtel payments bank 100% cashback. I selected that option then it was asking mobile number and other personal details with aadhar number. I had entered all details and given amount rs. 290. After submitting all details money got deducted from my account and received message as 'you have added rs. 290 in your airtel payments bank wallet. Avl bal rs.290. Txn id.[protected]'
I am not sure how to get this wallet balance to recharge digital tv however the amount got deducted from my account.
Please refund my amount asap.

Email: sagarp. [protected]@gmail.com

We are unable to talk on calls all the times network are gone sometime only network are available we need to climb on tree to talk on calls we need a network over here we cant use data we need to go other area to talk on calls we have been complaining to customer care about network since 3 months but no one is doing anything about it, if we tell customer care they tell that problem is in phone and one person was talking rudely to us when we was complaining about it in phone

I am nikhil mankar from mankarwadi tal - indapur dist - pune 413103. The reason i am raising this issue is connectivity issue i am facing in my home town. All o[censored]s in the near by areas are facing connectivity issue. Already an tower has been installed for bsnl also i have took necessary permission from the owner of the land. Request you to install one tower for airtel on the above address.
Contact - [protected]

Complained o12th feb 2018 conversion from postpaid to prepaid with detailed information mobile no-[protected]. My mobile [protected] was ubruptly disconnected without any followup information and procedure i have to follow.
Please let me know the latest status and inform me the status of my mobile no[protected] which stage it was stuck and what action i have to take. Please do the needful. Please arrange to send my security deposit balance amount from security deposit account. At the earrliest please arrange to connect my mobile [protected] to prepaid without further delay and confirm the status.
Alternative mobile no-[protected] and [protected] and email [protected]@gmail.com
Thanks & regards
Ch. V. Sitaramaiah
[protected] and [protected]
[protected]@gmail.com

Myself venugopal, i loaded an amount of rs.1625 on[protected] but it is not added to the airtel wallet, but the bank (Sbi) assured that the amount been debited successfully to wallet. This occured when i was trying to pay my electricity bill, due to shortage of money in wallet it asked me to load some from the card, it crashed during payment and said it failed to transfer but the bank appears to have debited the amount, i tried calling the customer care but it wouldn't connect. And none of the contact procedure seems to be working. Better refund it soon

Hi, this is srinivas. Customer of airtel services using from many years. Recently i activated hello tune services for mobile number for 6 months with recharge of 146. They have provide a number to dial 578785, by calling that can change unlimited number of times. Now when i am dialing it's saying you are not allowed to dial this number, when i am trying to reach customer care services they are keeping on line and disconnecting. Resolve this issue as soon as possible before switching to other network.

I'm a long time customer of various airtel services and suddenly my pre-paid number ([protected]) is acting weird.

It does not allow me to make any outgoing calls even though there is more than sufficient balance in the account.

Incoming calls are working but whenever i try to make an outgoing call, i get an ivr message that "outgoing facility is temporarily suspended - contact 121 for more details). This has...

Hello,
I have recharged my airtel mobile no. Using airtel payment bank, and as the offers available i am availing 50% cashback (Max. Rs.75) of the recharged amount.

I have done a recharge of rs.509 on 15 february 2018 but until now i did not receive any cashback.

Recharge done on[protected]:56am, mrp:rs509.00, gst 18% payable by company/distributor/retailer:rs77.64,
Transid[protected].

Please provide my benefit.

Thank you
Chandu

Dear sir,
The antenna cable to tv from the terrace causes problem to other flat owners who are above us because the cable goes through their balcony. When we pointed out to the person who fixed the cable, he said nothing could be done. The flat owners are complaining to the manager and also to us. Please send your technician as soon as possible to set right the same. We will pay for the additional cable length if reqd. Please solve the problem at the earliest
Your sincerely
G subramanian mobile no [protected]

Hello i am a customer bearing cell no-[protected]. Every time i go for a special recharge of rs.169/ for 28gb data as well as free std and local calls valid for 28 days, i find it gets expired in only 10-12days, it is really disgusting to see how the pack whose validity is for 28days expires in just 10/12 days. Kindly explain me the exact reason for the above matter.

Ref a/m mobileno. I reported the ibid no from prepaid to postpaid... Applied for same at a airtel outlet on 25 dec 2017. No sms services from dayone, seven times complaint given but sms services still not resumed. Kindly dont bill/generate the first bill till sms services has been resumed. The service providers everytime take complaint and close it in four days without resolving it

I have recently ported to airtel in february 2018. I live in center of pune city, but there is zero network coverage. I have vodafone and had idea, both have excellent coverage. It was a big mistake i shifted to airtel after seeing those deceiving 4g speed advertising, they are cheating people, 30gb of data per month but in reality forget 2g there is zero coverage as soon as i enter my house on modern college road shivajinagar pune.
I invest in equity stock market and constantly need to update my self with market movements and place trades. Most of my financialsare linked to this number. I am loosing a lot of money.
I have raised network complaints, the complaints get resolved with a message network team could not contact you hence complaint resolved, since there is no network coverage how the hell would they contact me... Dispite giving them an alternative number.
I will be paying them for this month for cheating me.

From: kamal jit chhibber
To: "[protected]@airtel.com"
Sent: tuesday, 13 february, 2018, 5:08:09 pm ist
Subject: re: your airtel bill for number: [protected], bill date: 12-feb-2018

Copy of one of the mails sent to airtel against its open fraud and cheating

The airtel is on spree of looting customers. Earlier it disputed payment of rs. 1655/ and now of rs. 420- duly paid to it as per my bank pass book entries. I have already sent scanned copy of passbook showing my having made payment of rs 1655 on 16.12.17 to airtel and its standing credited to airtel account and now i am sending scanned copy of passbook showing payment of rs 420/- duly paid to airtel on 6.2.2018. The airtel is so shameless that it did not stop demanding the payment of 1655/- even after seeing the pass book entry and this payment having come in its account. I paid the same again to make my civil and criminal cases strong against it. So it is on record that against its bill for rs. 1655 for dec. 2017 it coerced me to pay 3300/- for the same. I made payment of rs 3000/- towards bills of dec. Jan. And airtel demanded rs. 420 by stating that total of bills for dec. And jan was 3, 420 and not rs. 3000 as paid by me. I soon thereafter made payment of balance amount of rs. 420/- on 6.2.2018 to clear the balance besides my payment of rs. 1655 having been paid earlier towards the bills as above which remained in excess.. The payment of rs. 420 is duly credited in airtel's account on 6.2.2018 as shown in the pass book entries scanned copy whereof is attached. Despite the bank transactions showing the airtel having received this payment of rs. 420/- also like that of rs. 1655/- it is not accepting having received this also and have added the same in its present bill. Even the day light robbers try to ensure that no evidence of their robbery is left behind. But airtel is robbing by leaving all evidences showing the same in the open. Any how keep on continuing. The matters are soon coming up in courts of law against its calculated fraud and cheating. The customer care has become deaf and is not responding to my mails repeatedly being sent to it against the same
Kamal jit chhibber, advocate