Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 914

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bharath tc
from Bengaluru, Karnataka
Feb 17, 2018
Report
Copy

Address: 560083
Website: airtel

Post sim swap, my new airtel 4g sim was active for few minutes but it soon became inactive and my phone is showing server error. Check your network and try again. All i see in my phone is emergency calls only. It has been 6 days and no help recieved from airtel customer care team. All they say is reboot my phone. They are not even serious about customer's issues. I have tried reaching them on 121/ airtel enterprise mail chains. All they say is wait for 24hrs it will be resolved. I am unable to make or recieve calls. Unable to do any bank transactions. I feel like porting to jio instead of this ineffective airtel.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rakesh Pankhania
    from Porbandar, Gujarat
    Feb 17, 2018
    Report
    Copy

    Address: Porbandar, Gujarat, 360575

    Airtel has deducted charges so many times. Recently they deducted whatsmob service activate charge which i don't even know. Called up customer care they said user must have click on pop up and immedietly reversed the charges. Airtel is totally fraud company. They don't have ethics. If they don't know about the service how can they reverse the amount within seconds. It happened with me 4-5 times. They have looted us all these years. Now, jio has teaching them lesson.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      IRANAGOUDA PATIL
      from Bengaluru, Karnataka
      Feb 17, 2018
      Report
      Copy

      Your network & net service is not good in our aria, its too worst. Already we made complaints many times but no use. Your 4g is only nominal but not in practical. Shame on you, when you say "india's largest network" pls take this complaint seriously, otherwise will go to port.
      A dress:
      Huduco colony koppal road
      Mundargi - 582118
      Taluka:mundargi
      Dist: gadag
      Karnataka.
      Airtel customer support has been notified about the posted complaint.
      Feb 17, 2018
      Updated by IRANAGOUDA PATIL
      Your network & net service is not good in our aria, its too worst.already we made complaints many times but no use. Your 4G is only nominal but not in practical.Shame on you, when you say "India's largest network " pls take this complaint seriously, otherwise will go to PORT.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        prince meena
        from Abu, Rajasthan
        Feb 17, 2018
        Report
        Copy

        Address: Ajmer, Rajasthan

        I have been using airtel 4g/3g plan which gives 1gb/day. After sometime i start noticing they show that my 1 gb is over but althoung i have only used 800. It happens daily now.
        I am just fed up by their cheating.
        I have attached 2 photos
        One is of my airtel app and second is of my mobiles default data usage.
        Please airtel dont cheat your users.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shubham R. Naik
          from Sangola, Maharashtra
          Feb 17, 2018
          Report
          Copy

          Dear sir / madam

          This to inform you that with reference to customer id [protected], i have recharged with infinity pack for rs.5801 for period of 1 year ie. On 17/02/2018. When i requested details over phone they say that validity will be till oct 2018 which is not correct which should be till next feb 2019. I have also received message saying that long duration pack could not be updated. Please kindly update to long duration pack or i think this will be our last recharge on this service provider as we have also faced many problem in past which not at all promising and services from airtel have been worst for us. We have been customer of airtel digital tv for past 7 years please take action or you may be loosing most of your customers. Please kindly update details and also provide details of validity. Please do it asap and revert back.

          Thanking you

          Shubham naik
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            ritba
            from Bhubaneshwar, Odisha
            Feb 17, 2018
            Report
            Copy

            Address: 713409
            Website: www.airtel.in

            Attracted to much hyped slogan ' india's fastest 4g network' i bought a 4g airtel sim and recharged it with frc 88+data 349 (2.5 gb per day for 28 days) to use high speed internet on 11.02.2018. Since that night i am realizing that i am the stupidest personfor wasting my 437 rupees for the largest 'chor' in indian telecommunication market.
            My data transfer rate never cross more than 50kbps!! Since 11th feb, airtel has looted my at least 14gb data!! I had contacted with their customer care unit. And they only have one solution, that is ' we'll rectify this as soon as possible' so it may be 10 days, 20 days, 30 days or even a year!! And as per my knowledge, they don't have any data refund policy.
            So, airtel is the largest telecommunication scammer in this country. I am leaving airtel simcard on 11th march 2018!! I'll never buy their 2nd sim in future.!!
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ravi Lakhwan
              from Delhi, Delhi
              Feb 17, 2018
              Report
              Copy

              Address: Hisar, Haryana, 125001

              Dear sir/madam,

              I want to tell you that i'm a customer in airtel prepaid number last three to four year's. I have many times contact your tollfree number or your airtel office in model town hisar. But there is no response due to net problem.

              I've also use airtel prepaid number in my home many number's but enough. I've changed my all number in airtel to another prepaid number.
              In last four to five month's i've not using my 4g net properly. There is a very poor network or service problem in last 4 to 5 month.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                anil mankad
                from Bengaluru, Karnataka
                Feb 17, 2018
                Report
                Copy

                Address: Bangalore, Karnataka, 560043

                Recently i have shifted my house. I had requested airtel to shift my connection no. [protected] to my new house on horamavu main road, bangalore 560043. The area distributor shifted my connection which worked for three days with video problem and problem of intermittent signal loss. From forth day it stopped completely. On complaining the technician was sent on third day when i found all the wires hanging loose from amplifier. Your area distributor has done shoddy work and not worked on back bone systems. The wires and connections should be in lock and wires should be joined using connectors but it's not so. Our building management staff had instructed for proper installation but your area office was not bothered. I have complained through mail to customer care who is promising me that by that day evening connection would be restored and credit for days for which i have been deprived of the service be given but that is not happening. Please let me know what is to be done. Also please let me know if i should file a police complaint for fraud and harassment to a senior citizen. Please revert immediately.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rovin G
                  from Dehra Dun, Uttarakhand
                  Feb 17, 2018
                  Report
                  Copy

                  Address: 243302

                  Hamare yha par august me 4g hua tha pahle speed thik thi lekin ab uski speed 3g se bhi jayda bekar hai kuch bhui nahi chalta hai.
                  Mera online work hai. Airtel se mai kuch bhi search nahi kar paa rha hu.
                  Mere ghar par 5 airtel connection hai.
                  Mai in sabhi no. Ko port out kra doonga agar jldi se jldi problem solve nahi hui.
                  Maine isme kareeb 450 rs ka recharge karaya tha lekin sabhi bekaar gya hai
                  Iske baad mai kabhi bhi airtel me recahrge nahi kraunga na hi kisi ko salah doonga airtel me jaane ki agar koi jaata bhi hoga tab bhi mna kar doonga.
                  Bahut complaint ho gyi kuch hota to hai nahi bekar me reacharge jata aur upr se racharge bhi koi tumhara itna sasta nahi hai
                  Ab ise mai jio me hi port out kra doonga agar jldi problm door nahi hui to
                  Contact no. -[protected]
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aranta
                    from Bengaluru, Karnataka
                    Feb 17, 2018
                    Report
                    Copy

                    Address: Bangalore, Karnataka, 560102

                    Airtel, i don't know what type of service you are providing, i'm staying in the same house. But from last weeks i'm not able to place any call and my phone is also not reachable when someone is trying to call. And coming into the mobile data, it is the worst. Not getting 4g. Can you please tell me why i'm paying 500/month for this type of service. I'm planning to port my connection to vodafone. Because day by day your network is getting worst.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Madhav Parashar
                      from Bengaluru, Karnataka
                      Feb 17, 2018
                      Report
                      Copy

                      Address: Bangalore, Karnataka, 560093
                      Website: Airtel.in

                      I have been living in the same house and using the same phone and sim for the last 2 years. Since 16th feb, the network strength has become so low that it blanks out as soon as i move into the house from the balcony.

                      What if somebody tries to reach me in case of emergency? Or even worse, what if something happens to me and need to call someone for help?

                      Seems vodafone is adding towers and airtel is reducing them.

                      Area: kagdaspura, bengaluru
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I
                        irohitsinghal
                        from Tanuku, Andhra Pradesh
                        Feb 17, 2018
                        Report
                        Copy

                        My incoming call services stopped working abruptly on 14 feb. When i try calling airtel regarding this issue, they just keep giving me new resolution times, 24 hours, 48 hours, 4 hours. I am unnecessary suffering for airtel's mistakes & facing terrible business loss.

                        Before incoming calls, my data pack stopped working for couple of days even though my device always used to show 4g signals.

                        I am terribly frustrated by airtel services now & seriously thinking about porting out myself & 25 other family members that use airtel on daily basis.

                        Mobile no: [protected]
                        Reference no: ccnor[protected]
                        Airtel customer support has been notified about the posted complaint.
                        my sim incoming calls not coming please check the problem ouikley
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Awaanish
                          from Chennai, Tamil Nadu
                          Feb 17, 2018
                          Report
                          Copy

                          I added around 600 in my airtel wallet like normal wallet, i am not able to use that amount. I am not able to recharge even. As per their suggession i converted my wallet account into payment bank also.
                          After registering for bank account i am struggling for my money which is locked in this worst kind of wallet. Completely unsatisfied with such service. I complained also on airtel but still their worst service for which they are famous for. They don't care about their customer.
                          Airtel customer support has been notified about the posted complaint.
                          Mar 02, 2018
                          Updated by Awaanish
                          I am still waiting for a single response from Airtel. They are looting money through their wallet services. It seems.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Venkatesh Neelam
                            from Hyderabad, Telangana
                            Feb 17, 2018
                            Report
                            Copy

                            Address: East Godavari, Andhra Pradesh, 533440

                            Airtel gave me shock. I was wondering how the gamepind service got activated without my permission. I am the only who uses my mobile and i tried to contact customer care, but no use. No one is helping me how to resolve this issue. Service has been activated twice today and i got deducted from my prepaid account of 60 rupees. Kindly resolve and credit the amount to my account immediately. How can airtel do like this? Please give back my money.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rahul Purbey
                              from Noida, Uttar Pradesh
                              Feb 17, 2018
                              Report
                              Copy

                              Address: Faridabad, Haryana, 121002

                              I don't get my cashback on my first recharge on airtel Payment bank of 50percent please solve this problem.Tell me about the cashback policy and how many times to cashback will credit in my airtel payment bank account.Othervise I will close my account due to this bad moment and bed experience on airtel money payment bank.please solve my problems.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sujith093
                                Feb 17, 2018
                                Report
                                Copy

                                Address: 641043

                                Sir, i can’t have access to my airtel prepaid mobile number. Perhaps it is deactivated as it was not in use for sometime.

                                Now i am facing problem because it shows that this number do not exists.

                                I want my number to be reactivated as soon as possible. Kindly help me to get out of it. My airtel prepaid mobile number is [protected].

                                I will regularise the connection.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  vanishukla
                                  Feb 16, 2018
                                  Report
                                  Copy

                                  Website: www.airtel.in

                                  My name is vani shukla studying in govt. Medical college kannauj, tirwa, kannuaj 209732, uttar pradesh. We all have been using airtel sim cards for years. Recently, there is an airtel bts tower installed in our college campus itself but we are getting negligible network for last 3 days. We all have recharged for internet and calling plans and they have certain validity period. Now, since we are not getting connectivity, our money is being wasted. My husband lives in germany and i have no option to stay connected with him. Airtel customer care executives are shamelessly ignoring us. One of them is sandip vanshik. He is such a rascal who tells me that only your phone has some problem. Everybody is suffering from this problem in our college. Fo me the situation is the worst since i am not able to talk to my husband. Customer care executives keep putting us on hold. I want the solution as fast as possible. These companies should know that customers have become aware.
                                  Airtel customer support has been notified about the posted complaint.
                                  Feb 19, 2018
                                  Updated by vanishukla
                                  They are rhino-skinned people. They are sending me stupid replies. Please somebody do something. It's been 6 days I have not contacted my husband. Does consumer court REALLY WORK in India? Customers are just treated like ### in India. Nobody can do anything. Everybody is corrupted and cheater in this country.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    karanraj821
                                    from Surat, Gujarat
                                    Feb 16, 2018
                                    Report
                                    Copy

                                    Address: Jamnagar, Gujarat, 361008
                                    Website: [email protected]

                                    In trouble plz help me i have some screen shots of our previous discuss about convert postpaid to prepaid but i have visited airtel store in the morning they inform me like that request still not approval from head branch what's the matter??? My number is [protected] i have stay in airtel because i wanna port my airtel postpaid sim to airtel prepaid but ur company is fraud. While they called me for postpaid disconnection i have told them to shift in prepaid they have promised me as u can visit local airtel store and u can do it but still my porting request haven't approval from ur side... I'm just tired and unsatisfied. According to ur system i know it only takes 96hours for prepaid conversion but still that request haven't approval from ur side so what to do now???
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      H SubrahmanyA
                                      from Bengaluru, Karnataka
                                      Feb 16, 2018
                                      Report
                                      Copy

                                      Address: 560070
                                      Website: Airtele

                                      Phone [protected] deactivated. Reason is non-use for some time as i was using another phone. Contacted airtel office near devegowda petrol bunk, banashankari. I was told they can not do it and advised to approach airtel head office near jayadeva hospital

                                      I am now aged 81 years and can not make the trip due to poor health.

                                      Please help me by reinstating the phone services (Prepaid) urgently and oblige

                                      Kindly correspond by e-mail to [protected]@hotmail.com
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        GOVIND
                                        from Mumbai, Maharashtra
                                        Feb 16, 2018
                                        Report
                                        Copy

                                        Address: Nellore, Andhra Pradesh, 425004

                                        Only 2g works better and rest 3g and 4g data connectivity of airtel at bypass road, padarpally area in nellore is almost nil and irritating one. From evening 5pm to midnight it's just rubbish. Waste of money. Even web page of cricket doesn't open properly, it hangs. And data connectivity shift from 4g to h and h+and then sometimes to e only. Made email complain but nothing sorted out yet. Problem facing since last 4months. Even call drop is highest.. Bsnl mobile numbers never connect at evening time.
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit