Airtel Complaints & Reviews

I am a airtel broadband customer for 6-7 years and currently using 2 mbps plan. I recently came to know that in my area higher speed plans are available and also airtel is providing v-fiber technology in my area. I requested the airtel representative that i want to upgrade to a higher speed plan but they cant provide speed upgrade due to feasibility issues. But they are ready to provide new connections in my area with higher speed i myself checked it a cyber cafe more distant from my location and their local exchange (*dslam) is getting 8 mbps plan

While in my router the attainable rates are more than 18 mbps (Fluctuate but never goes down to 16mbps) also snr and attenuation are acceptable

Downstream upstream
Snr margin (Db): 31.9 29.3
Attenuation (Db): 25.5 14.2
Output power (Dbm): 12.3 13.6
Attainable rate (Kbps): 21824 978
Rate (Kbps): 2559 511

Also i somehow got to know that it is due to airtel not giving a high speed slot (Port) to me but is willing to do for new customers

Connection-[protected]
[protected]@mail.com
[protected]

Sir,
Plz provide incoming, out going and missed callsdetails from 1 jan 2013 to 31 dec 2017 for airtel prepaid. Plz send us the details at the earliest... Plz send us the details almost earler to help to solve the problems. Hope you consider my humble request thank you. Plz tell me call history for this number

Mobile number [protected],
Plz send the details to my mail id - mamitha.[protected]@gmail.com

I am in saudi arab since last week of 9 jan 2018. My airtel number +91- [protected] is not working in saudi premises. I manually searched network but all network is forbidden and can't be connected with any one of them. Please help me for the better connectivity in the saudi kingdom. And also i putted my sim in other android phone for checking purpose and switching off on but the same thing was comming please help me to get rid of this trouble.

I called on customer care (121) by [protected] number reg. [protected] bill issue.
On this number bill has been generated approx rs.22, 000/- for one month. We have taken a plan on rs.149/-.
I talked many times for correction in bill after that they have generated rs.772/-

Now also bill wrong generated & staff is also not cooperative.
Sumit kumar

On december 25th i had deposited cash of 8000 in my airtel account
Airtel payment bank has debit freezed my account in the name of suspicious transaction. When i called customer care 1st they asked me to send my aadhar card and pancard email [protected]@airtel money.com
I sent it immediately on 29 th of december. Still now the problem is not clear

Please help me

Hi team,

Recently on 09th jan 2018 i recharged one of my prepaid number with 509 offer. Today i tried to recharge my mother's number with same 509 plan but the airtel website took the previous number by default and processed the recharge though it's already in the same pack since 09th jan 2018.

Can you please cancel the latest transaction with ref no. 968915 and refund the amount.

Please do...

Myself vinoth kumar, my airtel postpaid sim number is [protected].
Currently i am using 199rs plan (80mins, 300mb, 40mins roaming), today only changed the plan into 199rs (I. E 170mins, 200sms, 40mins roaming)
I wont add internet pack because i have unused data of previous month of 8.7gb
I call to customer care, they told u cant use internet because u won't add internet pack, only solution is activate separate pack or change plan to higher plan.
I tried to change the plan in that is showing only once you can change your plan...
But i am not interested to change to go for higher cost plan, i am comfortable with 199rs plan only... Kindly give proper solution, otherwise i ll go for someother network
Myself i want this plan only 199rs (170mins, 200sms, 150mb)

Regards,
Vinoth kumar. S
[protected]
[protected]@gmail.com

My airtel (Assam circle) was working fine in the morning when suddenly at around 7 am it lost signal and now it's showing 'emergency calls only'. I've tried registering on network manually, not working. Used sim on different phone which is also not working.

Customer care representatives are saying i have to replace sim paying 25 rupees with aadhar card, address proof and all documents. I am travelling, i don't have all documents with me. I am also not in my home circle. It is a very difficult situation for me. Moreover, aadhar linking to mobile deadline is 31st march. By deactivating my sim, airtel is forcing me to link aadhar before it is necessary. This is such misuse of power!

What i do? I face call drop and poor network again and again in last 2month and airtel customer care executive does not solved my problem.
I have no solution for this airtel is very bad network and only airtel user face call drop problem and poor internet.
Can i change this network but this is not solution for this problem.in india billions of people using airtel network and face this problem. So airtel network company resolve this problem instantly. I hope my problem solve early...
I call airtel customer care executive but no one can solve and not give any properly answer for my problem.
Airtel network is very poor and customer care service not solved problem properly

Mene 15 ko 448 ka unlinked recharge karwaya tha... Ye no. Mera 3-4 mahine se chalu hai
Fir achanak 18 ko internet band ho gya... Call bhee nhi jaa rahi thee...
Mera bank, paytm, whatsapp, instagram or youtube... Mtlv sab isse connect hai

Jab costumer car call kiya...
To koi bolta hai
No. Kbhee chalu hee nhi tha

Dukan p gya.. To fingerprint k liye boley..
Wha aa raha hai... Data not found

Fir call kiya.. To bolta hai... Koi recharge nhi kiya

Mere paas har ek ka screen shot h..
Kbhee phone reset karna pad gya... To mera saara data gayab...

Sim k paise gye bhad m

.. Bss no. Chalu ho jaye... Or isse link ek bhee account... Band na ho...

Airtel edd aate hai ki ye india ka sb se acha network hai but such to ye hain ki india ka sb se bura network hi yhi hai tbhi sb se jada complain aati hai 4 din ho gye complain to abhi tk kuch nhi huaa ek number hain na call aata hai na network aate hi na net chelta hai is se acha to phle reliance tha jisme 2g bhi 3g ki trha chalta tha
Or yha 4g - or na hi 3g kaam krta hai 448 ka recharge krane pr bhi buri service hai

I want my call history of december, 2017.
It is very urgent because i have deleted my call log of phone and i didnt save the phone number of the person that i need to talk.
I have already contact customer support they told me to send message to airtel which i have send but still i didnt recieve any call history.

Message which i send to airtel 3-5 times.

“eprebill email id” to 121 {format}

I sent it like this eprebill dec [protected]@gmail.com and then sent it to 121

Please send me call history of december 2017.

My mobile number : [protected]
My email id : [protected]@gmail.com

[protected]. I am receiving very very low 4g speed from airtel this is happening everywhere. If i am inside the house or inside any building the speed is very very very less but if i am outside the speed is fast. Does this mean that i have to go outside every time to browse my net on airtel 4g. Please give me a reply before i move to consumer court against you thanks by dev

Dear customer complaint department:

On 26 july 2017, i notifed airtel in writing and with a personal visit to their koramangala office in bangalore that i was leaving india for 2 years of travel.

I requested to deactivate my accounts effective 29july and put my and my wife mobile numbers into "safe custody" for use when we return.

I paid rs 600 each or a total of rs1, 200 by online transfer at that time, for this safe custody service covering 1 year.

I am now getting emails from airtel advising that i owe rs 2439/- past due on my account without any explanation as to what is the basis for this charge.

They have not email address and their web site demands that i have a mobile and use sms/otp to log in. Since i am traveling overseas and do not have an active mobile number due to deactivation and high expense, i am unable to communicate with airtel about this issue.

I find the inability to communicate with airtel by a means other than mobile ap and mobile number to be very unprofessional.

Please provide me with an airtel customer service email address.

Thank you very much,

Lloyd sanford (Email: [protected]@gmail.com)

Lloyd sanford (Airtel mobile no. [protected]) safe custody
Vanessa sanford (Airtel mobile no. [protected]) safe custody

My hotspots no. Is [protected] it ws started at 18-09-17 its validity ws for 6 months 1gb/day ..i hv also recieved confirmation mail but the service has been stopped in between ..i called upon the costumer care i talked to "LOKESH VERMA " AIRTEL CUSTOMER CARE INDORE ws talking arrogantly and "WAS UNABLE TO SOLVE MY PROBLM AND HAVEN'T FORWRDED MY COMPLAINT" my another number is [protected]

Dear team,
I am carrying 3 numbers of airtel. Several complaints have been done, what i get in revert.. Only a assurance. None of then technical employee ever visited my area only numerous calls received just to ask how r the services.
Hence, not paying the bill's until and unless services didn't get on the track. Numerous calls logs have been done from my side without my knowledge its been closed.
Neither i can able to talk properly nor able to receive calls using a 3g services but its worse than 2g.
Don't know what to do
Naveen mani tripathi

[protected]

Hello sir/madam,

I am ram, i am using your airtel prepaid number last 6 years. I need last three months (November 2017, december 2017, january 2018) of incoming and outgoing call history for my number ([protected]). Please send me the details to the below mail. I hope well you team send me the details and its urgent, thanks for your understanding

Email:[protected]@gmail.com

Thanks,
Ram

Date: 17.01.18
Airtel store, kharar branch, landran road, mohali.

The store do not give right information. Staffs make their own profit. Against the real pricing of airtel, every sim has a price that too with only higher packs.

I went there for porting my other state number. Beside giving me the right information, they displayed me the chart of the unlimited pack plans saying that those where the only frc that must be done for porting my number.

When i said, i just wanted the sim for mere call purpose. They dropped the price but that too with "a self made plan". They said to "recharge frc 100 and get rs 22 as talk-time". They even completely denied the availability of frc 57.

As per airtel, sim is for free and a small recharge is needed to activate sim. But as per store, the price completely differs. Standing there, i did not feel like i was in company store, i felt like i am standing in a shop bargaining for a sim.

Well done airtel, you lost another customer.

Dear Sir,

I use Airtel sim for a very long time but from some months Airtel giving some network issue and I have compliant about my problem but they didn't resolve my network issue problem after some day I wasn't able to receive any incoming calls or messages from others and when I call to some person then sometime it's show no service on my phone I have tried lots of time complaint but non of airtel customer care executive were able to solve my problem...

Contect No-[protected](Postpaid)
[protected](Prepaid)

Dear sir / Madam,

My self Pradip Ramdas Laigude Having your postpaid connection [protected].
I raised already many complaints regarding billing issue from 20.12.2017 to 11.01.2018 but till problem not solve by india's no.1 company .My humble request you to following the problem solve at earliest .

1 ) when i call the customer care they told me your Plan 349/- infimty plan plus additional discount Rs.50/- = Monlthy rental 299/- + Taxes & account no.[protected].

2) But your technical issue from last three month i have received the invoice account no showing in bill [protected] & plan 299/- family 8 pack plan.extra calling charges .( Bill attached for Rs.640/- & 494/- )

3)I received call alternate three day your problem solved within 72 Hours but till issue not solved .

4 ) Because of technical issue & customer said ignore that bill, i paid bill ( Rs.640/- wrong bill charged for calling infinty plan ) after due date charge me Rs.100/- plus taxes & 289/- Plus taxes . Please waived off your technical problem charges .

Its my Last & humble request you to waive off 100/-+289/-Plus taxes charges & correct the account no. issue