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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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A
Ahmad2208
from Delhi, Delhi
Jan 14, 2018
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Address: Lucknow, Uttar Pradesh, 226003

I own a airtel prepaid sim of lucknow circle but suddenly the sim got deactivated, i went to airtel store and they told me that the no has been discontinued, when i asked why tgey said the dont know the reason. Its is a very old no of mine and loosing it will hit me with big loss. I need to know why my no got deactivated how do i recover that. Presently im in delhi when ever i call the custoner service they say they cannot help... Kindly help
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    S
    sunilkumaryelleti
    from Bhadrachalam, Telangana
    Jan 13, 2018
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    Address: 530011

    Airtel network. Once upon a time one of the fastest network in india. But now it is the only slowest 4g network even unable to cal and difficult to hear voice clearly. Complained so many times to customer care executive but no response. This is happening only with unlimited packs, if you use main balance means you will get good signal strength and everything. If they can't give proper service means what is the use o[censored]nlimited packs and #.. Stop fighting with jio and mind your business airtel please. Thank you.
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      S
      Sonu Kumar Pal
      from New Delhi, Delhi
      Jan 13, 2018
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      Address: Faridabad, Haryana, 121004

      Airtel we had made a payment of rs. 500/- via cash thwn our due ount is 45 rs. Towards airtel and after that airtel issue check fo 45rs. Cheque no. 288858, dated:28.11.2017 this chaque has been bounced and our account balance deducted from pnb account 118rs.
      And i am calling to customer care of airtel and pnb not support me please help me [protected] but the same have not been debited in our account till now and a cheque bounce charges of rs. 118/- has also been... Added
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        madeash
        from Guwahati, Assam
        Jan 13, 2018
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        Address: Kamrup Metropolitan, Assam, 781025
        Website: www.airtel.in

        To,
        Bharti airtel limited
        (A bharti enterprise)
        Bharti crescent, 1 nelson mandela road,
        Vasant kunj, phase ii,
        New delhi - 110 070.
        Cin) is l74899dl1995plc070609
        Tel. No.: +[protected]
        Fax no.: +[protected]
        Bitter truth: "bharti airtel limited loves to loot peoples hard earned money."
        Proof: bharti airtel has taken 2 years to return a sum of rs. 7974/- against full and final settlement of account in regards to disconnection
        Of our corporate broadband connection in the name of best it world (India) private limited, guwahati, logicalid/circuit id is : -6714796
        ()/bwor-ilp-001, & our customer account no. 70616497.

        We would like to update you all that our new problem bharti airtel is that you people still not resolved my issue pertaining to refund of rs.
        250/- which was deposited as security deposit at the time of taking up new airtel connection (Which i regret now) in regards to switch out of airtel
        Mobile no. +[protected].
        We had mailed to several bharti airtel officials several times and also had telephonic discussion many times but no positive response and
        No action is taken at all.
        1. Are your people working on our issue in spite of mailing several times?
        2. What is the problem you people are facing in returning our money?
        3. Who is going to compensate us on loss of interest amount on those money which are still lying with bharti airtel limited.
        4. Why your inefficient team is not able to resolve this issue and no manager from your team is ready to take accountability to fix it?
        5. Is bharti airtel limited facing any scarcity of fund because of which it was/is not possible to return the money?

        Let us know your final decision on our refund request which will guide our future course of action in this regards.
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          M
          Mallik Arjun Reddy
          from Udaipur, Rajasthan
          Jan 13, 2018
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          Address: Hyderabad, Andhra Pradesh, 500072
          Website: www.airtel.in

          I've converted from airtel prepaid to airtel postpaid. I have submitted all required documents on[protected] but till now postpaid sim is not got activated and for verification am trying to call 59059 but not connecting. From last six hours i am not getting signals and every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number. I couldn't believe how airtel is so weak in customer service.
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            J
            Joyce_F
            from Mumbai, Maharashtra
            Jan 13, 2018
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            Address: Mumbai City, Maharashtra, 400098

            Hi

            I have made the payment however my outgoing is not work, i have not paid 350 hence my outgoing is barred very sad.

            I think airtel need to work on tier network, its fast when they need to block the outgoing and they they have to give service is behind

            I dont undersatnd why just for 350 rs my acccunt is blocked in spite of paying the same yesterday at 5pm today my account id blocked
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              N
              nprithviraj
              from Bengaluru, Karnataka
              Jan 15, 2018
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              Address: 560017

              Request you to kindly wave off my late fee charges on my broadband connection as promised by your tele caller executive when i was paying my last month's bill. You can note that i have always paid my bills in time. Kindly wave off the late charges and send me a new bill to enable to pay my bill immediately and continue smoothly with your services. My contact number is [protected] or my broadband connection fixed no. [protected]. Kindly do the needful and oblige. Regards prithvi raj.
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                A
                Aparna Mane
                from Mumbai, Maharashtra
                Jan 13, 2018
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                Address: Thane, Maharashtra, 400605

                Facing a problem since many months network is very poor. Speed is worst than even 2g. 4g network is behaves like 2g.
                No improvement in performance since many months. Unlimited calls getting dropped after every 5min. It couldn't be finsihed as long as u want. Many times ppl facing problem o[censored]nreachable number and not receiving any single message of attempts calls. Why does the performance gone down?? Where the ucla report has gone?
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                  P
                  Prabuddh Saxena
                  from Delhi, Delhi
                  Jan 13, 2018
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                  I recently deposited an amount of rs 309 in my airtel wallet. Now when i try to do any transactions from it a notice appears and says "debit for this account is not allowed".
                  Cc from airtel what does it mean. Quite frankly i care less about what it means. I want you people to kindly solve my problem because i got other things to do too, i have stuck here my data plans are about to end. Please solve this problem as soon as possible.
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                    N
                    Nikhil nagrani
                    from Mundi, Madhya Pradesh
                    Jan 13, 2018
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                    Address: Bhopal, Madhya Pradesh

                    Claim no - 2751904
                    This company states me with saying that ur claim is rejected because my phone is having a vibration inbuilt in it and we don't cover anything if phone is slipped due to vibration i mean this company is fraud and will be soon taking a legal action because there employees don't no even a single thing what insurance means... I asked them give me the definition of insurance they are unable too and they r not giving anything in writing the only mail they have given is negligence... I mean grow up airtel that's y jio is much better than you because they only promises what they can able too do... I state this company is fraud nd will be surely meeting them in court...
                    'they said me saying in last that insurance means 3 rd party interference i mean first nd than talk nd come... I want a rply..
                    Airtel customer support has been notified about the posted complaint.
                    Jan 13, 2018
                    Updated by Nikhil nagrani
                    I means that's not the 3rd party insurance that some one called me up nd I was unable to. Pick it up which in lead to slip ofy phone... Pls provide me with the logical. Reason it will be very useful
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                      M
                      Mrityunjay Sanwalot
                      from Batala, Punjab
                      Jan 13, 2018
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                      I am unable to send money through airtel money

                      Address: Jaipur, Rajasthan, 302017

                      I have added 20000 rs in airtel money to send money to friend for need.

                      But when i tried transfering it shows debit is not allowed fro this account.

                      What does it mean. I have tried multiple times. Even i have submited adhaar number thorugh app. Please resolve the issue or return my money. I will not be using airtel money. Paytm is better.

                      Don't get fool guys. My registered mobile number is [protected]...
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                      Anilkt
                      from Vadodara, Gujarat
                      Jan 13, 2018
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                      Address: Vadodara, Gujarat, 390013
                      Website: www.airtel.in

                      Dear sir,

                      I am used of airtel sim post paid since four years of my mobile number. Vas service not being applied by me but getting message. Immediately asking to customer to stop but charges being asking for that vas charges of rs 125 and 75 another vas charges.

                      Kindly ask the service provider why activating dnd without any information or which individual demand.

                      Kindly confirm why i should pay for which vas nether i have used nor i have applied. Every day getting message to pay immediately.

                      Ak tiwari
                      [protected]
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                        S
                        shravan pishike
                        from Hyderabad, Telangana
                        Jan 13, 2018
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560103

                        There's some issue with my airtel sim card. I wasn't getting any signals. So i went to an airtel store near my office to get a new sim. They issued a new sim and said that within 4 hours services will get activated. But it has been more than 24 hours still i'm not getting any signals. I did not expect this kind of service from india's largest mobile network. Details as below:

                        Phone number: [protected]
                        Alternate number: [protected]
                        New sim card issued address: airtel office, kiadb export promotion industry area, itpl road, white field-560066
                        If the issue is not resolved at the earliest, i would switch to a another network.
                        Jan 13, 2018
                        Complaint marked as Resolved 
                        the issue has been resolved
                        Airtel customer support has been notified about the posted complaint.
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                          V
                          Vaseem Salman
                          from Pune, Maharashtra
                          Jan 12, 2018
                          Mar 3, 2025
                          This thread was updated on Mar 3, 2025
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                          Address: Raigad, Maharashtra, 410208

                          Hi, airtel india i have recently ported my number from tata docomo to airtel expecting a better service @ airtel. But to my utter disbelief airtel service is pathetic, even after successfully porting my number to airtel, its been almost 48 hrs. I am not able to recharge my prepaid number, no frc, top up nothing works, always there is a message recharge failed, have tried with paytm, freecharge, bank and with airtel.in, still not successful, customer care team is also not providing any resolution nor the airtel store people, its frustating to be with airtel. My number is [protected]. Please fix it asap
                          Airtel customer support has been notified about the posted complaint.
                          Hi, airtel india i have recently ported my number from Vodafone to airtel expecting a better service @ airtel. But to my utter disbelief airtel service is pathetic, even after successfully porting my number to airtel, its been almost 48 hrs. I am not able to recharge my prepaid number, nothing works, always there is a message recharge failed, have tried with paytm, freecharge, still not successful, unable to connect with customer care, due to validity expired.customer care, its frustating to be with airtel.
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                            A
                            Ashish6280
                            from Bengaluru, Karnataka
                            Jan 12, 2018
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                            Since my data plan got exhausted, i have taken booster pack, to my surprise its getting auto renewed every month without notifying.

                            I trust on airtel before this hence i was not checking the bill every month... But its a clear breach...

                            I have not expected this from airtel and when i called customer care, they said that it will not be reverted back..

                            What does a booster means? It is supposed to be an additional data recharge which should go off automatically next month...
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                              R
                              Ravinder Maan
                              from Delhi, Delhi
                              Jan 12, 2018
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                              Address: Jhajjar, Haryana, 124507

                              Sir,
                              My mobile no above mentioned is ported out from mtnl dolphin prepaid to airtel haryana circle but mobile no [protected] is still non operative and not working inspite of various reminders mail and calls to airtel haryana circle complaint numbers and mail to nodal officer haryana and appellate authority but nothing has been done so far. By this airtel communication is loosing it's creditibility.
                              Waiting for prompt action.
                              Ravinder singh maan
                              Alternate no [protected]
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                                D
                                Darwin George
                                Jan 12, 2018
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                                Address: Ernakulam, Kerala, 682010

                                Sir/ma’am,

                                I was an airtel consumer since last 10-11 years, and i was using [protected] (Prepaid) since 6 years. And used to carry it while i go abroad, lasts november 2017 i have received a sms and as per sms i recharged the above mentioned number, immediately after couple of days phone stared to show “sim card registration failed”

                                So very next month i came back to india and i approached one of the airtel outlet (Thoppumpady, kochi, kerala), and explained to the customer care executive about the rough experience that i have gone through. But unfortunately the executive’s response wasn’t a pleasing one. Even i was ready to go for a postpaid connection.

                                Because of that bitter experience, i went directly to vodafone i applied for a postpaid connection, they gave me the number which similar to my old number, hence my family members also switched in to vodafone.

                                As a last attempt i am writing this email, if there is any chance to gain my old airtel number [protected].

                                Hoping for the best action from you
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                                  M
                                  mayur kulye
                                  from Mumbai, Maharashtra
                                  Jan 12, 2018
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                                  Address: Thane, Maharashtra, 400604

                                  Dear team,

                                  Hi i am mayur kulye, recently i have did a recharge transaction through debit card. But due user interface i have entered wrong no during the transaction.

                                  Kindly reverse the same in correct mobile no.
                                  I have already message the same information to “59109” but i got respond “no keyword found”

                                  Now please do the same on urgent basis…. Details are as below….

                                  Date - 12/01/2018

                                  Correct mobile number-[[protected]]

                                  Wrong mobile number-[[protected]]

                                  Amount -399
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                                    B
                                    bobby.jesu
                                    from Mangalore, Karnataka
                                    Jan 12, 2018
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                                    I have lost my postpaid sim and have blocked the calls even 2months back. My sim belongs to odisha and in karnataka when ever i am going to any of outlet they suggest me to go another retail. I belived airtel ll give best service and now i am paying the monthly charges. Could any on say i work in banglore and for getting mu sim back i have to my home town back to odisha... Please help else i have to look for some other serious options. My lost no. [protected]. Contact me on mail
                                    Mr. [protected]@yahoo.com
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                                      M
                                      mahendra singh ajay
                                      from Dhaulpur, Rajasthan
                                      Jan 12, 2018
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                                      Address: Kota, Rajasthan

                                      Dear sir
                                      I have a mobile of samsung company. Model no is galaxy a9 pro. Which cost at purchasing time is 29900/-. I am customer of airtel. Airtel launch scheme for mobile protection. I taken this facility 79/- per month from airtel for mobile protection. One day my mobile damaged in court dated-9/01/2018. I claimed mobile on airtel. But after 3 days airtel told mee your claim closed due to improper handling. If i proper handling of phone than how can damaged phone.
                                      Its fraud with mee by airtel company and they misguide mee.
                                      Sir, i request to you please justify this issue and give me justice.
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