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Updated: Feb 27, 2026
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S
Sujal25
from Pune, Maharashtra
Jan 12, 2018
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Address: South Goa, Goa, 403709
Website: My airtel app

Payment failed: your recent transaction for airtel mobile number: [protected], amount - rs. 399.0 and txn id 149487 has failed. Please click on the below link to try again. https://pay.airtel.in/red/r/3cade014s

Recharge was done through my airtel app on 5th january 2018. Money debited 399. From union bank of india ac. But yet ita not been refunded.
Airtel customer support has been notified about the posted complaint.
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    A
    Ankit kumar121
    from Jamshedpur, Jharkhand
    Jan 12, 2018
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    Sir i want to complain against airtel company who continuously cheat to customer. I have recharged with 448 with airtel payment bank. But recharge is not done and this amount is transfered to airtel wallet. When i want to use wallet then it show your account is not allowed for debit. I complain at 400 number but problem is not resolved due to d. O. B in airtel payment bank not match with adhar d. O. B.
    Airtel customer support has been notified about the posted complaint.
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      Z
      Zeba Sultan
      from Mumbai, Maharashtra
      Jan 12, 2018
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      Address: Mumbai City, Maharashtra, 400070

      I have been raising complaints to airtel since i am unable to use 4 g and there is no service in my current location.

      I got tired and i tried to port my number multiple times to another service provider.
      Every single time i tried doing that, airtel kept giving me consolation that they will work on the issue. It has been a month and a half and the issue has not yet resolved.

      Yet they are asking me to make a payment for 2 months to port my number to another service provider. My airtel account is reflecting the amount of data that is unused.

      Not just that i have suffered heavy loss in business because my customers were unable to contact me.

      I want airtel to wave off my bill and i want to port my number to another service provider. Also, i want a compensation for constant harassment, mental torture and the losses i incurred because of their lax attitude.
      Airtel customer support has been notified about the posted complaint.
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        R
        Rajanbatra92
        from Bardoli, Gujarat
        Jan 12, 2018
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        Address: Gandhinagar, Gujarat, 382421

        I am not able to recharge my mobile
        Airtel prepaid mobile [protected] from last many days, every time i am getting same error i. E. Transaction failed. Itried to recharge through many ways i. E. My airtel app, airtle website, 3rd party websites etc.

        I have also contacted customer care many a time but not getting any satisfactory reply or solution which is very frustrating and unprofessional.

        Please help asap otherwise i would like my number to be ported out please.

        Thanks
        Airtel customer support has been notified about the posted complaint.
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          S
          Sudarshan Majumdar
          from Chennai, Tamil Nadu
          Jan 12, 2018
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          Address: Kolkata, West Bengal, 700153
          Website: www.airtel.in

          I have converted my airtel number ([protected]) from postpaid to prepaid today. When i try to recharge error msg appears 'please enter a valid airtel number'.

          I checked with the customer care as well, they said that the number is active and functional. I can receive calls but not able to make any outgoing calls because of insufficient balance. I tried to log a complaint at airtel office, but they are saying it may take more than 1 week to resolve this issue. I have been using the same number as postpaid for years. This is a very poor service from such a reputed brand. Just frustrated with airtel service. Its better to shift jio compare to airtel. Airtel don't even care their customer. I
          Airtel customer support has been notified about the posted complaint.
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            S
            Swetha Pradeep
            from Thiruvananthapuram, Kerala
            Jan 12, 2018
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            Address: 600048

            Myself pradeep k v, i am not able to speak my customer care executive from my airtel prepaid no. I am old customer of airtel. I was facing the same problm for a long time. Still am facing. If i call to customer care from othr no. They tell to send a message to 121. I tried it so many times. Nothing worked out. I dont know what kind of service airtel is providing. Can u pls help me out.
            Airtel customer support has been notified about the posted complaint.
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              V
              Vasant050282
              from Mumbai, Maharashtra
              Jan 12, 2018
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              Hi

              This is regard to airtel connectivity - net cable wiring needed — opposite to artemis hospital, sec 51, gurgaon, haryana 122001

              I am residing in this sector - 52 from last one and half year and i have been contacted more than 3 times to customer care for broad band connection but they are saying - no setup present (Airtel net cable wiring not present) so it can't be done. This sector is fully developed now - so many new houses built up - many people are residing now. More than 15 to 20 house owner wants to take airtel broad band connection.

              So i request you to setup net wire connectivity asap. So that people of this sector - 52 can take airtel broadband connection.

              Please adhere this request asap.

              Thanks
              Vasant kumar
              Airtel customer support has been notified about the posted complaint.
              Jan 12, 2018
              Updated by Vasant050282               I mean to say in subject line - Airtel Broadband Connectivity needed in Sector 52 - Opposite to Artemis Hospital, Sec 51, Gurgaon, Haryana 122001
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                P
                Purba banerjee
                from Ranaghat, West Bengal
                Jan 12, 2018
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                Address: 741201

                I had broken my postpaid airtel sim before 1 year. I suddenly notice that someone using my ph no. I request u to block the sim. It may causes harm. So i am request u. My number was [protected]. Please block this sim card. It is spam. Please fix it as soon as possible. I am not using the sim since 1 year. I have called in this number today from my another number. Still it is active.
                Airtel customer support has been notified about the posted complaint.
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                I received a massage that Airtel spacial offer of RS 98 =10gb(2gb+8gb).But I received only one GB on 10/01/2018.So kindly do for helpful.
                Reply
                Send special offer message n gives half of it. Im fed up paying so much money. App shows 99 recharge for 28 days but validity comes for 5 days only ... app show n sends message of 399 validity 80 days but the reality is only 28 days. Custoner service never helps n disconnects call
                Reply
                I can't send any text messages from my airtel number [protected].. I'm using these sim from only 2 months.. I can't send messages even if there is balance in my account.. Help me to solve my problem
                Reply
                Tumhari maa ki choot madarchod ghante ka best network h bsdk phn to lgta nhi h awj to ati nhi h kbhi maa chuda rhe ho apni sale aukat na ho to boloa mt kro logo ko chutia bna rhe ho bs
                Reply
                I have ported to Airtel from aircel . I am getting network problem . I have to try 6 to 10 times to connect a single call .

                Please resolve it ..
                Reply
                I need Hand set Service For My phone It Had been screen Damaged. Kindly look out this Issues My Airtel Number Is [protected].
                Reply
                Please remove miniplex channel its number is 192 from my service
                Reply
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                  M
                  manish Balkrishna Yadav
                  from Mumbai, Maharashtra
                  Jan 12, 2018
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                  Address: Thane, Maharashtra, 400603
                  Website: Airtel cheating honest customer

                  Pls call me [protected] urgently. Last month you charged 750 bill and my actual bill was 160. My plan is 99 and i had still 2 gb data balance as on 10 jan 2018 still you charged net charges 450 after i complaint airtel wave 450 net charges and after that payment was 288 from that i am getting 120 discount as per my plan so my bill was 160 i paid 150 but you still not wave off rs.120 from my dec.17 bill as airtel customer care executive promised that i will get 120 wa
                  Airtel customer support has been notified about the posted complaint.
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                  I was doing recharge by using Airtel application.. at the time of recharge it was showing that recharge with 399/- and days was showing 70 but when I recharged I got on 56 days.
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                  Recharged for airtel prepaid no:[protected], amount deducted twice. Refund the amount
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                    N
                    Nitsingh
                    Jan 12, 2018
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                    Address: 110096

                    My main concern is the following (Why i have raised complaint):
                    1. Call drop issue: no network available most of the time and you assure better connectivity network. Don’t know why?
                    2. Speed of 4g, 3g and 2g is not good. 2g of vodafone is much better than your 3g and 4g network.
                    3. Calls get disconnected frequently.
                    4. Why complaint has been closed without customer feedback (Does customer feedback value for airtel or not).
                    5. Complaint was raised last year 2017 but no update/resolution has been provided yet. We have to call them and get update. But they don't have any moral responsibility to update us.
                    Airtel customer support has been notified about the posted complaint.
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                    There is a problem in my airtel SIM no.[protected] in this SIM when i place call then other side can not hear my voice but when others call on my mobile the voice quality remains excellent kindly look into it as service personnel could not be contacted despite several efforts
                    Reply
                    My incoming, outgoing and every service stopped on Thursday night . In the morning i complaint to customer care(Ref. number is CICPL[protected]). Executive officer told me your incoming call will be started in 24 hours but now 34 hours spend but still my incoming call service stop.
                    Reply
                    My airtel aap me 448 ka offer show kiya 82 days ki validity ke saat mai recharge kiya magar mujhe benefits sirf 70 days hi mile aur min 50. Rupees cash bak ka offer tha magar kuch bhi nai mila please help
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                      H
                      hitupalu
                      from Delhi, Delhi
                      Jan 12, 2018
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                      Address: Ahmedabad, Gujarat, 380004

                      Dear team,

                      Employee id -42694
                      Name :- palak bhatt

                      Ticket -[protected]

                      Please provide pf no and uan details to transfer or withdrawal my pf asap.

                      I have tried but unable to contact nd haven't received any reply yet.

                      Also please provide contact details for more information to ask if possible.

                      Waiting for your prompt reply

                      Regards,
                      Palak bhatt
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
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                      There is a wide problem of signals
                      my 4g services turn 'e' when i enter pantnagar university
                      Reply
                      I lost my mobile and need to deactivate the Mobile Number [protected]. I am trying to reach customer care but couldn't able to do.
                      Date of Incident : 06th Jan 2018
                      Mobile number : [protected]
                      No complaint is registered yet. Need to deactivate the mobile number.
                      Reply
                      I opted for 399 plan this morning. (Unlimited calls with 1 GB usage per day valid up to 70 days)
                      The amount is debited from my account, however the Airtel balance is still showing 0.
                      Tried 3 times to reach customer care (121). I was unsuccessful.
                      My recharge Order:[protected]
                      Reply
                      I’m using iPhone 7 and despite using a 4g handset I’m not able to use internet at a good speed. I feel very irritated at all times. Even in a metro city like Bangalore it’s happening. In your ads you post that you get full Tower in Himalayas ! Clearly cheating consumers.
                      Reply
                      Dear sir,
                      I am using airtel no [protected].
                      Since November i am facing too much of signal problem that i could not even make a call from my cell at home.
                      I have complained several time on customer care no but i am still not setisfied with their steps
                      Kindly consider my problem and resolve it as earliest as possible

                      Thank u
                      Reply
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                        D
                        dhirendrayadav
                        from Chandigarh, Chandigarh
                        Jan 12, 2018
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                        Address: Solan, Himachal Pradesh, 174101

                        I am using 448 rs plan for 1 gb 4g data daily but aitel given 2g speed and cost me 4g speed. I never spent my 1 gb data because of data speed. It niether downloads a video nor a single image. So i want... Please return my left money in my acount and i will choose jio services, jio gives better 4g speed as compare to airtel and also give more validity in same cost...
                        Please return my recharge
                        Airtel customer support has been notified about the posted complaint.
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                        What happened to your network, today I'm not getting network at all its the worst experience with this network. Unable to make a call and it's giving trouble to access to Internet...
                        Reply
                        voice quality of airtel is very poor. airtel never show LTE network but they cost for 4g network.. airtel stolen money by giving 3g dpeed and said that... we are given 4g network...
                        i found airtel is worst network at current time.
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                          M
                          munsiddhu32
                          from Noida, Uttar Pradesh
                          Jan 12, 2018
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                          Address: 244251

                          I have two airtel dth connections. Recharge my one airtel dth tv with 350 rupees. After checking balance. It was showing 320. After confirmation of customer care they told me that is late recharge fees dedicated from my account. I don't understand till now why they charge late recharge fee on prepaid services. Please help me about this concerns. This is directly make money form customer.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Sheikh Irfan ul islam
                            from Rohtak, Haryana
                            Jan 12, 2018
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                            Address: 193502

                            Airtel india... It is frustrating to complete the claim process. After multiple attempts through uploading documents on the site, sending multiple mails, calling the call center - my claim status still shows that the documentation is incomplete. Sms for call back gives an immediate response saying you will be called within 2 business hours, there is no call back even after 8 days. Top it all there is restrictions on number of calls the customer can make to the call centre. No responses to emails. Why create a service which cannot be delivered? My multi connection no is [protected] whose activation i want, call me [protected]/[protected]@gmail.com
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              sudatta1983
                              from Bengaluru, Karnataka
                              Jan 12, 2018
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                              delay in address verification for postpaid connection

                              Address: 560103

                              Hi

                              I have taken a new postpaid sim from airtel store of panthur, kaduneesanhalli, bangalore on 8th of january 2018. The person in charge promised me that address verification will be done in 24 hours and the connection will get activated. Today is 12th january.2018 and in this 4 days they have not contacted me for address verification. This is pathetic and horrible experience from airtel. I have contacted the airtel store multiple...
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                              C
                              C.S.Ramesh Reddy
                              from Bengaluru, Karnataka
                              Jan 12, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560037
                              Website: www.airtel.com

                              Yesterday night my number [protected] to airtel. But im not able to receive incoming calls and sms to my number. I have tried calling with all network mobile numbers. Please help me as soon as possible. Airtel is not connecting me to customer care also. This is totally negligence on customer. Airtel please respond immediately and resolve my issue.

                              Mail id : [protected]@gmail.com
                              Jan 12, 2018
                              Complaint marked as Resolved 
                              Automatically it got activated
                              Airtel customer support has been notified about the posted complaint.
                              Jan 12, 2018
                              Updated by C.S.Ramesh Reddy                               Phone number [protected]
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                                H
                                Himanshi kaushik
                                from Narwana, Haryana
                                Jan 12, 2018
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                                I have 220.00 rs.in my main balance but still i cant activate offers with my main balance through my airtel app. Why do i spent money to recharge, as customer care said me to do, while i am having sufficient balance as my main balance. Please give some alternative as my airtel app is showing only two options that are net banking and pay with cards like debit or credit card. Though my airtel app balance is nil but i have much more money in my main balance than the amount of recharge as shown in offer i. E. Of 199
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Shiv6969
                                  from Bhagalpur, Bihar
                                  Jan 12, 2018
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                                  Address: 829144
                                  Website: Airtel

                                  I am trying to do recharge through airtel app using my airtel wallet but it displays, "debit for this account not allowed."
                                  This is causing too much trouble for me. I am a student and ₹448 is too huge a sum for me to be stuck somewhere.
                                  If it was meant to be freezed then i should not have been allowed to add that sum of money to the wallet in the first place.
                                  This is very bad from airtel.
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    sonieteck
                                    from Hyderabad, Telangana
                                    Jan 11, 2018
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                                    Address: Hyderabad, Andhra Pradesh, 500016

                                    Visited showroom of Airtel Ameerpet Hyderabad
                                    Company failed to update on aadhar
                                    Many attempts, all failed
                                    Waste of time
                                    Waste of transport cost
                                    No response so far??
                                    staff at Airtel, was unable to explain as why they are not able to update the Aadhar records,
                                    They tried and failed
                                    They told me to change the instrument, without reason
                                    Other messages are well received while Aadhar update message not received
                                    No reason
                                    Airtel not keen on Aadhar?
                                    Airtel customer support has been notified about the posted complaint.
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                                      Abhilash Jha
                                      from Delhi, Delhi
                                      Jan 11, 2018
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      My name is abhilash. My airtel number is [protected]. I had recharged my airtel number of 448 plan with a validity of 70 days but soon after jio increases their validity of the same play, airtel too increase the validity to 82 days of 448 plan. So what about us who is still using the 70 days of validity but others using 82 days of validity of same plan. This is really feels disgusting for me to digest this formula. Airtel should definetely answers me. What is that...
                                      Airtel customer support has been notified about the posted complaint.
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