Airtel Complaints & Reviews

Hi

My number ([protected]) is showing invalid for more than a month and i am not getting any satisfactory answer from airtel executives. I am doing continuous follow up but still there is no resolution. Its my primary number and because of that i am unable to use any digital mediums like paytm. Also, it might be the case that i lost any important call because it is my 3 year old number. Could you please help me in this.

Sir,
I got 1gb 4g/3g data for 3 days... Today when i started the mobile and data and check the speed... After turning off the mobile data... The charges has been deducted from my main balance... There is no deduction from data balance... I lost 47rs todays even though i have still 1gb data unused...
I tried changing from 4g to 3g network type... And again done recharge of rs 10 and start the mobile data... And after starting mobile data... And checking the speed... Again i lost rs7
I lost total (47+7) rs... Rs54

I am your customer from very long time... I never face any issue till today... But the today's incident made me really unsatisfied...

Please resolve this issue... I need my money back that i lost today
Mob no : [protected]

Sir/madam,

Am having airtel dth (Airtel digitaltv id[protected]) service for the last one year. And there is charges (Penalty rs.15) for late recharge. Though it is a prepaid plan then what is the necessity for penalty?? The disclaimer details provided by them didn't mentioned anything about penalty for late recharging. Though this may be a strategy for them it seems to be cheating.

Yesterday night i had activated 50% night data cash back... I used my data after 12pm... But i didnt receive half of my used data in the morning... I'm experiencing worst response from airtel... If this continues i will change my network... Please try to resolve my issues... Dont try to cheat customers... All your data packs are costly even for customers using airtel for 7 years...

My airtel cell no [protected]. I just saw my bill which am paying on line.
To my surprise you have added rs 244/- as value added services.
I never opted for that and i never used it.
Am enclosing the screen shot.
The way you cheat me is highly regrettable.
Am now 65 and are you not ashamed to cheat me like this?
On that day i talked with your customer care executive (If my memory
Is good his name is mr ravikumar) and instructed him not to charge any
Amount like that - as i never opted it or used it.
He gave me assurance you won’t do.

I hereby give you notice and warn you to remove that amount and send
The revised bill -
Failing wich i will approach consumer court for redressal with proof
Of my claim.
I have recorded his phone assurance and will use it as my supporting evidence.
I am your oldest and loyal customer and has three airtel sims.
I never expect this type of cheating from a reputed company like yours.
Already you earned govt action for misusing aadhar details.
If i report this you will have to face the consequences from the govt.
I give you 4 days time. Today is sunday.
If i don’t get a positive reply from you before friday (19/01/2018) -
I will take up the matter with both consumer court and pmo’s office
And take you to task.
Don’t play with my sentiments.
And don’t think i will keep quite.
Hope you will act quickly and avoid any unpleasant action from my end.
If i dont receive a positive reply i will forward this to pmo ‘ s
Office and a copy to our respected pm for redressal of my genuine
Comment.

Everytime i watch anything on airtel tv when toggling to 4g-lte live tv only buffers and it stops after every 10 seconds and start buffering and it is very irritating during watching any channel also same issue in you tube as checked speed test speed is almost good but during online live tv or anything watchs on youtube so much buffering. As this is airtel own app it should not have buffering kindly do something to resolve as when watching some interesting has to switch off 4g and to switch jio due to so much buffering.

This is to bring to your kind attention that i was travelling abroad for the duration of december 25th 2017 till january 4th 2018. At india gandhi international airport, delhi, i got an international roaming pack activated for 10 days for the amount of 2999 from an airtel customer executive. The travel pack was activated and i was told specifically by the executive the pack would deactivate on its own, post expiration. I returned to delhi on january 4th 2018, the data pack was auto-renewed for a period of another 10 days that is from january 4th-14th 2018, but there was no intimation by email or sms after the auto-renewal. Since i was unaware of the auto-renewal i paid a bill amounting to 3500 on january 10th 2018, for the duration of one month from december 11th 2017 till january 10th 2018. On 14th january, i got a bill from airtel with the international roaming pack amount added again. When i tried to contact the airtel customer service regarding the same additional charges and about no information recarding the re-activation of the pack, i was in communication with mr kamala singh from the airtel punjab circle office who told me i used data on the morning of january 4th 2018, due to which my plan was reactivated. As i had requested my international roaming pack be deactivated after 10 days, i fail to understand why it did not happen. And if i used data on the morning of the 4th of january, it should have been included in the normal bill that i pay for the next billing cycle. I was duped by the executive at the airport, if the pack was on auto-renewal, why was i not informed at the airport by the executive despite specifically asking regarding the same! Also after talking with the executive, i was told that i would have to pay the extra charges for which i was not informed at the airport or in any email. My phone number is a post paid number, so the bill amount was added and now i have to pay charges for a pack i did not ask to be activated. Kindly see to this lackadaisical attitude of your customer service so that these extra charges are waived off and justice is met with.

I have opt air tel mob services after permanently closing the rcom mob services on dtd 22.11.2017 through retailer bu sim.[protected]u of mob, no, [protected] and i have receipt a massage from airtet "thank you choosing airtel! We are setting up your services please wait" on dtd 26.112017 & 27.11.2017 but after passing about 20 days without activation the retailer again process the porting req with another two no. Sim. But till date i have not get any response from the airtel co.
So please help me to activate my mob no as it is so impotant for me.

In connection with above subject that my name is swapnil tondare and i am using postpaid canection from last 2 years my no. [protected] but problem is that airtel call centre call me every month and ask about brondband bill of anupam rai i don't know who is aunpam rai i tel them many time but they didn't understand plz can you help me so i can stop that call thankyou

My balance of rs99 automatically deducted for activation of international roaming rental dtd 14.01.2018, whereas i have not activated it my self. I have my international number and i use airtel only when i am in india. I never pick any in coming calls on airtel when abroad, so i don't need such product. I will stop recharging airtel balance if my balance is not restored back.

Am venu [protected] one of the airtel post paid customer, without any mode of intimate airtel will stop the service for post paid customer am one of that. And completely pathetic service from customer care, they will promise in next few hours it will get resolved. Finally after doing the payment also customer should beg to activate network/service i[censored] are using only one sim. There is no value for premium customer who will pay the bill in thousands every month. Think twice before opting airtel post paid...

Sir, I am experiencing poor connectivity and network quality issues in Ahmedabad . While on a call, the other person is not able to hear my voice properly. This happens almost everywhere in Ahmedabad. Secondly, the internet quality of 4g is poor as compared to other carriers like Jio and Vodafone.

Kindly resolve the issue.

Dear team, i, sanjay using airtel number [protected] had given a request to change my number from karnataka circle to kerala circle as i was transferred there. I went to the airtel store in cochin and the representative asked me to send a porting request and gave me a new sim. He told me the previous sim will get deactivated in 7 working days and i will have to continue with the new sim after that. The previous sim got deactivated on 11th jan 18 at 00:02 hrs but the new sim did not get activated. To get this resolved i visited the same store. They had no resolution and he told me he will escalate the issue and get it resolved. However it is still unresolved. I have been visiting airtel stores and calling the customer care everyday, only to be promised new timelines to resolve the issue.
I have also emailed to the airtel appellate authority and many concerned repeatedly but i have not received any response from them. I am worried if this number which i am using since 11 years will get deactivated permanently. I feel i am being harassed without any resolution from anyone in airtel.
My visit to the airtel store in cochin was so horrific that the supervisor mr anand threatened me to walk out of the store.

Please help me in this regard

Sanjay

I have converted my postpaid number to prepaid but now i am not able to recharge it via airtel app or any other recharge medium. I am able to receive calls and use internet but not able to recharge because of which i can't make any outgoing calls. I tried calling airtel customer care but it says don't have sufficient balance.
Even i tried calling from different number but the call gets disconnected as soon as i give my airtel number.
Pathetic service from airtel who claims to be india's largest mobile service provider.

On 12 jan 2018, when i reached for mnp of my vodafone no. [protected] in airtel at - airtel store, shop no.-343, 1st floor, supertech (Shopprix mall), sector-61, noida.

Airtel authorised partner representative/ owner refuse to switch my no.in airtel prepaid without any pack,

They said that "there is no any procedure to switch without any plan, you have to buy a plan like 495,,, etc etc otherwise we dont port your no.

I also attach photo of store owner/representative.

Since i deposited my money to airtel payment bank they have debit freeze my account and by holding amount they are earning interest using our money.
I called 3 time to customer care and they asked me adhaar card, pan card and bank statements to de-freeze my account. It's been more than 5 days i have sent the details on [protected]@airtelbank.com but no respond. I am still not able to make my transaction via world worse airtel bank payment. I would disclose my account number when you needes on the forum.

What the hell. I can not use my money??? I have case number of the complain also.

I own a airtel prepaid sim of lucknow circle but suddenly the sim got deactivated, i went to airtel store and they told me that the no has been discontinued, when i asked why tgey said the dont know the reason. Its is a very old no of mine and loosing it will hit me with big loss. I need to know why my no got deactivated how do i recover that. Presently im in delhi when ever i call the custoner service they say they cannot help... Kindly help

Airtel network. Once upon a time one of the fastest network in india. But now it is the only slowest 4g network even unable to cal and difficult to hear voice clearly. Complained so many times to customer care executive but no response. This is happening only with unlimited packs, if you use main balance means you will get good signal strength and everything. If they can't give proper service means what is the use o[censored]nlimited packs and #.. Stop fighting with jio and mind your business airtel please. Thank you.

Airtel we had made a payment of rs. 500/- via cash thwn our due ount is 45 rs. Towards airtel and after that airtel issue check fo 45rs. Cheque no. 288858, dated:28.11.2017 this chaque has been bounced and our account balance deducted from pnb account 118rs.
And i am calling to customer care of airtel and pnb not support me please help me [protected] but the same have not been debited in our account till now and a cheque bounce charges of rs. 118/- has also been... Added

To,
Bharti airtel limited
(A bharti enterprise)
Bharti crescent, 1 nelson mandela road,
Vasant kunj, phase ii,
New delhi - 110 070.
Cin) is l74899dl1995plc070609
Tel. No.: +[protected]
Fax no.: +[protected]
Bitter truth: "bharti airtel limited loves to loot peoples hard earned money."
Proof: bharti airtel has taken 2 years to return a sum of rs. 7974/- against full and final settlement of account in regards to disconnection
Of our corporate broadband connection in the name of best it world (India) private limited, guwahati, logicalid/circuit id is : -6714796
()/bwor-ilp-001, & our customer account no. 70616497.

We would like to update you all that our new problem bharti airtel is that you people still not resolved my issue pertaining to refund of rs.
250/- which was deposited as security deposit at the time of taking up new airtel connection (Which i regret now) in regards to switch out of airtel
Mobile no. +[protected].
We had mailed to several bharti airtel officials several times and also had telephonic discussion many times but no positive response and
No action is taken at all.
1. Are your people working on our issue in spite of mailing several times?
2. What is the problem you people are facing in returning our money?
3. Who is going to compensate us on loss of interest amount on those money which are still lying with bharti airtel limited.
4. Why your inefficient team is not able to resolve this issue and no manager from your team is ready to take accountability to fix it?
5. Is bharti airtel limited facing any scarcity of fund because of which it was/is not possible to return the money?

Let us know your final decision on our refund request which will guide our future course of action in this regards.