Airtel Complaints & Reviews

Sir myself dipesh patel
My airtel no. [protected]
1. Two scheme benefits given at same price to manupulate customer.
2. Missleading information given by appelleat officer
3. Cancelled my mnp request without my permission
4. Service break down for 3 days.
My complaint reference no. Qqdsms[protected].
Govt have to take strict action and make heavy penallty against this company. For customer satisfaction

This is regarding my sim activation. I was on travel abroad when my sim with international roaming plan stopped service. I came back to india and visited nearby airtel office to check the issue. They issued me a new sim saying my original one is damaged and new one will activate in 4 hours. After 5 hours i got to know that the new sim 20 digit number was wrongly fed in system and thus the sim is not activated. Office staff again issued me new sim and said this one will be activated in 4 hours after an heated argument. Also receive sim update request via email but now it's been more than 24 hours issuing the second sim and still it is not activated. Even customer care didn't provide help or the escalation email to 121 did not have any impact. I have lost my credit card and other valuables while i was in us and this number is linked with all my cards. I have to use this airtel number to contact to block my cards and inform insurance folks about. Am in such a critical situation and the service these people provided me is excellent. Worse staffs and service. Really don't know what to do or whom to contact for this irresponsible behavior of airtel company and staff.

Most of time "all line are busy" and call drop and connecting to a call also take time and sometime just does not connect.
Internet speed worst. 4g just name sake, speed is just 2g.
Most part of mumbai is facing same issue after closure of rcom.
If paying for 4g plan need proper 4g speed and connecting to all webpage and social sites.

I have recharged on 26th jan 2018 with rs. 93/-, in which i got unlimited calls and 1gb data for one month. But on dt.[protected] i got message that my data is valid for[protected]. When i called customer care he told me that your pack data is over and you got this data from airtel tv app. I have windows 3g phone, then how is this possible that i can get data from airtel tv app. I have not used airtel tv even single time. This is very unfair and i am very disappointed with this kind of response from airtel.

Have ported my sim from bsnl to aittel. After port i am not getting incoming calls from bsnl network. Also phone is not working during roaming. I have visited twice on customer care. They have changed the sim but again its not working. I called customer where in the senior represemtative keep on telling me everuthing is fine. He said talk to bsnl. Then i said its not even working on roaming to which he said everything is fine sir and disconbected. Request you to resolve the problem else stop taking port request i[censored] guys cant handle or dont know how to handle. I called at customer care of haryana from number [protected] on 4th feb at 5 pm. And the number which i get ported is [protected].

Please resolve incoming problem and roaming problem and take action against airtel customer care rep who was unprofessional. As per hkm everytjing is fine and i am mad who has visited customer care twice and have called custoner care many times.

Sir, i have forgot my mpin and also forgot date of birth. Then what i do now. Please help me. I have some money in my account balance. Please help me. What i do now. Please inform me. I also want to money transfer and mobile recharges. Please help me to start this services please help me sir. Please inform me what is the mpin of my airtel money payment bank

My mobile number is [protected]. My name is prabhu teja y.
I have place multiple complaints on this issue it's becoming a big problem they told me it's going to be resolved it's already 4 months since i lodged complaint through customer care service some one called me multiple times but my problems are still not resolved please help me with this. I am not able to send the outgoing messages because of which i am not able to do banking sms.

I migrated from bsnl to airtel prepaid on 16-may-2016 in maharashtra and from that day i have problem to send sms (Local and national). I also called to customer care above 30 times but they didn't do anything. They always say "we will solve out in 24 or 48 hours"but it has been 2 years. I haven't gotten the solution. Please help me out to get rid of this problem.

Dear forum. As one of the customer of airtel dth, i am very much unhappy with their services. I was not able see live match between india and south africa 2nd odi on 4th feb. All sony teens channels are not being broadcasted on the stipulated time. It pops out a message as "athe channel is currently not available from the broadcaster. We regret the inconvenience".

Other sony channels are being broadcasted. Only sports channels are restricted. While the same comes in live and can be viewed by sony liv app. So it's a clear misunderstanding between the airtel and sony network. Customer have nothing to do. I paid for the channel as takes a package of all sports channel.

So as i was not able to view the live match, i raise my voice against these dth provider. This is not the way. I strongly put a complain as i have committed my time and plans for this match. So who is responsible for my loss. Simply putting a message of regret doesn't solve my concern. I will go to court on same. And company should think to compensate on my list of time and plan.

Please suggest and solve the query.

Customer membership no. [protected]-001

From last two days my sim is blocked my mob no is [protected] i had recharged for rs 399 pls look into the matter, my email id is [protected]@gmail. Comsuddenly on 2nd feb, 2018, the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

I would like signals on my phone be restored as soon as possible, and additionally they need to compensate for loss of peace of mind, and loss of opportunity due to missed communication during the period.

I had unused data of around 180 gb (My plan was 649 bucks plus taxes), i called the customer care to inquire plans and came to knew i am getting same benefits under 499 plan, i was already being cheated.
After i requested to change my plan so i would end up paying less for same benefits. All of a sudden i lost my previous data for which literally i paid a hefty 800 a month.

I want my data back or wavier in my next bills. I am not gonna pay my bills until i get a clarification and settlement.

Thanks,
Prateesh ([protected])

[protected] (Wrong number)
En[protected]Tran id)
110 (Amount)
[protected] (Correct number)
Kindly reverse the amount to the correct number provided.
I did mistake in the transaction done at this mrng the correct number, to be recharge is [protected]
Kindly reverse the amount 110 which was transacted to the wrong number mentioned above, the transaction id and details are mentioned above.

Internet speed of 4g on airtel is terribly slow. I recently upgraded from a 3g sim to a 4g sim. The speed offered by the 3g speed was satisfying. I hence decided to stick with airtel although jio offers larger data packs at cheaper prices. I am however gutted at the ridiculously slow speed that the airtel 4g network is offering. I did a speed test yesterday at around 11pm and would you believe my download speed was 2.2mbps 😠

Hi i started process to port my vodafone number [protected] to airtel and then got regular calls (10 call in a day from airtel side and hence decided not to go with this unprofessional company. From last few days getting calls in local languauage stating you wont be able to work with vodafone also. They threat me on phone which is very immature behavior from airtel side. Really want to take legal action against air tel and his partner who called me at 1053 am (Today — sunday — 04th feb) from number [protected]. They actually forced me to switch to airtel from vodafone or else i wont be able to continue with any of network :- (

Internet is not working from past 8 days, i am not able to use data network on my airtel number [protected].
I already registered the complain on 28th jan[protected], which they have closed from their end only without my confirmation.
Through this network i am doing a small business, which i am not able to support from last 8 days and i am losing money on that.

Sir I have a great mistake of my own fault. I have done one wrong recharge of amount 448.00 on an wrong number. I have recharge it twice and now want to recharge another mobile number with the same amount so that i don't suffer from any loss of 448.00 Rs. Please sir please solve my problem. I am very thankful to you.

That customer Mob. No.[protected]
Right number- [protected]
Transaction Id. 96563177

please sir reverse it . please please please sir.

My mobile number is [protected] i'm using regular airtel customer recently activate 4G data plan EC 399 the data speed is very very slow normally google web page opening take long time take compare other (jio) network is best options..customer care complaint not connect the network, i am hardly irritating on this airtel network.. so i change the network.

I could not regenerate mPIN in Airtel wallet.no transaction I could make after adding money.i called customer care many time but whatever they could not resolve the problem.they asked me to call number 400 where I was guided into ivr many times.airtel network was told one of the best and it's become waste in teams of customer service.

I recharged my pre-paid number online with a Rs.448 voucher and unfortunately my father also recharged the number with a Rs.509 voucher without my knowledge from a cellular point in Eluru. I called the customer care and they just keep saying that I have done a mistake and they don't want to do anything about it. This is not fair, as this is a genuine mistake and this happened for the first time.

Can you please kindly cancel/refund the online transaction or extend the validity on the account for 82+90 days. Many thanks.

Hi,

It has been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of nov'17.
I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish. However, i was never aware that slipping of phone as to be some specific occasion until i heard that my claim has been rejected due to keeping my phone in my jeans pocket i was travelling on a bike and i slipped due to y carelessness. What a rubbish statement ever...

The very next minute i called up the customer care and after that went to an airtel store and enquired about this and then registered for the claim.
There was no support for a customer. They gave no good responce and insulted me saying careleness and denied my claim.

May i request you to look into concern as after many days of rigorous follow up i could register my claim and i have been told that claim is rejected. I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

Hoping to hearing from you soon.