Airtel Complaints & Reviews

Currenly i am out of india on international roaming using airtel number. I'm not able to make any calls from my airtel number, despite have calling credits.

When try to make call from abroad it not letting me, but can send sms.

Also getting sms from airtel that my number will be closed. Despite having recharged my number recently and used it for sms.

And not able to find any clear information on airtel website.

I have been made to run from pillar to post since last 1 month to port my airtel mumbai postpaid to prepaid and each time lame excuses are given to avoid attending to my request. It seems the company does not want to forgo the benefits received in the form of service tax @18% (Amounting to around rs. 200 pm.in my postpaid plan of 499). It is illogical to stick to postpaid plans when better and more economical benefits are available in prepaid plans.
The customer service is very poor and it compels to give a bad review to my friends and relatives to take airtel connection.
I have been a customer of airtel since around 9 years and had great regard for the good services offered by it. But, it is a matter of great regret that in the rat race of mobile service providers to hold the customers the ultimate sufferer is the consumer of such services. Of late the service quality has degraded and the on time attendance and resolution of customer complaints remains a myth.

My old airtel landline number was[protected]. On 31st of january i got new number in optic fiber. My new number is[protected]. So please deactivate my old account with landline old number of[protected]. Today only this area serviceman told unless i deactivate my old account, i may get bill for the old number also. So please deactivate my old account

I am an airtel customer for the past 9 years. Currently residing in bangalore. But sad to say, airtel has become one of the worst services one can get. Most of the time, i use my portable wifi to make a call through whatsapp. I do not receive calls when in office. Every day, i have a fight with boss on non connectivity. My boss too calls me over whatsapp these days.
The problem is like this: most of the time, i do not receive calls even though phone shows network. When i try calling from another number to my number, it says my number is not reachable. When i try an out going call from my number to any other number, the network suddenly drops and the phone shows "no network" or "emergency calls only". This happens in bangalore and chennai. Fed up of the service.

Hi,

Inspite of always notifying you about my urgency and my dependency on my number [protected] airtel is not taking any steps for activating my sim.
I have lodged a complain regarding that earlier.
I am telling you the incident once again.

I have changed my postpaid number [protected]to prepaid last saturday. As told i have put the new sim and i have paid all my remaining money.
After putting my new prepaid sim, it shows tower and signal. But when i call 59059 got some verification, the call always fail and i am not able to call 59059 for sim activation.
I can't call 59059 for sim activation.
My this number [protected] is linked with all bank accounts.
I have registered this number for all my official purpose.
I am completely handicapped with all mh transactions. I can't do any transaction.

Hope you people can understand the urgency.
I request you, i beg you to call me and help me with any way for this number to get activated.

Alternative numbers:-
[protected]
[protected]

Hello
I recharged my number [protected]
With airtel offer 399 on 30 january
1gb per day for 70 days
+14 extra days

But my recharged is not update in airtel app itself.
No plan actives show in app
And seriously i fadeup about the network
12k/s speed in the name of 4g.

What i see and watch and download
Always bufferring
Help me out
Thnks

I have had a pathetic experience with airtel. I was having poor network with vodafone at my residence in borivali and hence decided to port out to airtel. I opted porting out on 20th jan 2018 and an airtel sim was issued to me.

Vodafone persisted that i remain in their network and as per their request i sent a mail to airtel that i want to retaim vodafone services. I immediately got a call from airtel that they are cancelling ky porting request and hence i destroyed the sim issued.

On 25th jan suddenly my vf services got disabled. After checking with vodafone and airtel i came to know that porting was successful. I was further advised by airtel that since i dont have a sim card i should visit an airtel store so that a sim card can be issued to me.
I visited an airtel kiosk at our office at nesco goregaon and had a sim card issued to my name. I was told it ll get active in 90 minutes. The harrasment began. I was given different tats in ranging from 4 hours to 24 hours to activate sim.

From 25th jan till 31st jan i made close to 30 calls at various times of the day and night. Also spoke to close to 10-12 floor supervosors who were the escalation points. Everytime i was told my number was pending for activation and the it issue has beej escalated. Within 24 hours the issue would get resolved.

This went on for 7 days and was absolutely frustrating. On 31st jan during one of the calls one supervisor sneha told me that my number has been activated. But it still did not work. It was revealed that after all that effort sim which was activated was the one that i had destroyed on 20th jan!!
Frustration continued and sneha asked for another 24 hours. Alternatively i was asked to visit the same kiosk where it could be activated in 4 hours.

I visited kiosk at my office and the guy told me that sim cant be activated. He tried to issue another sim a third one but said he cant and i have to visit a proper airtel store only.

I called back airtel again where i was reassured by another supervisor prachi that i should not worry and they would activate my sim in 24 hours!!

I waited like a fool till late night and placed a call again at 2 am on 1st feb and spoke to dilip another supervisor who was speaking to me for the 3rd time in 8 days. He apologized for incorrect communication and requested me to visit airtel store indeed for reissuance of sim.

I agreed and visited airtel store at pushpam enterprise goregaon east. After waiting for 20 minutes the executive heard me (Not sure?) and issued me a new sim card at the cost of 25 rupees!?!

I waited for 4 hours for the number to get active but no. Luck... I called up airtel and spoke to 2 floor supervisors namely jitendra and abdullah. Both told me that the card was active still the one i destroyed on 20th jan and the new sim issuance on 1st feb had failed. They suggested that i visit the airtel store again and give them a call from there!!!

It has been absolutely disastrous and frustrating experience and very poor service from supposedly indias fastest netwotk. I m stuck badly as i m not able to go one way or the other.

None of my business contacts are able to reach me which has put me an embarassing situation. I am not able to transact pay my bills as i cant receive otp's.
Airtel has to compensate for all this and the mental agony that i have gone through!!!

I would never recommend airtel to any one it is the worst telecom operator ever in india!!!

Regards
Ramesh wanage
[protected]

The number i ported is [protected]

Just now i have done recharge of rs399 plan but yet it has not been get activated and no message i received for subscribing it and my bank account also got deducted. Please refund me my money and there is no network also in our area.. We feel regret that we purchased airtel sim. Some time we think to port it aslo.. Please activate my or refund my money asap and also provide network to enjoy ur services.

I have recharged with plan rs 449 but l am unable to get 1gb as assured-
Phone notification from airtel shows only 500mb is allowed/day
The signal is also very week. My phon no [protected] when l use internet it takes more time to connect - before getting connection phone shows 200 or more mb is issued and the balance is below100mb or lessthan that

Myself i'm bharath
My number is [protected]
For that 3 days i'm not having signal i've changed simslot, tried alot, but didn't get my network
Many works have been stopped due to this if i don't get signal with 24hours
I'm going to sue a court complaint against airtel
I've lost many works
I've missed my bus even
My programs everything wer runied

Airtel India's fastest network ???...
In my area I am having network speed issues ... Complained to your customer care and got nothing other than complaint numbers enclosed below.. past one month I can't use internet using Airtel in evening(5pm-10.30pm) time. It's speed reduces to 30kbps. Kindly tell me when you going to resolve issues .. at least I will use other network untill u solve the problem

I have recharged 199rs for my airtel digital tv (No - [protected]) and money got debited from my airtel payment bank. But that is not reflecting in my airtel digital tv balance. And even in transactions it is showing as successful. I don't know where my money went. And moreover i cant get a proper help from website i. E, airtel.in. This is not first time i had a problem with airtel. Generally whenever i have dealt with airtel, i always got either a arrogant reply or no reply at all, whether it is airtel prepaid number or digital tv. But back in years airtel used to have a good customer service. Now it's missing.

I don't know about the service. Even I don't know how it get activated. We are educated person and we know what we want. So many advertisements are coming on the web page they are not activated yet but always telephone companie's services get activated. And customer care and company can't help anything for this. This type of money making is not expected from you. Very Very bad service and we want disconnect the service from Airtel.

I recently ported my mobile no. ([protected]) to Airtel from reliance communications due to closure of rcom operations. I chose Airtel instead of Idea or vodafone as i fell for Airtel's tall claims of fastest 4G network. But their network is very very poor. I have used rcom 4G and JIO and never has their mobile network shown 'H' or 'E'. But ever since I ported to Airtel, I am hardly getting 4G. It's only 3G for most of the times and the data speeds are very poor. After experiencing rcom 4G and Jio's fast internet, I am getting extremely frustrated with such slow data speeds.

I have also given a complaint to their customer care. It's been more than 12 days and their response is " Sir, It will take time. We are ungrading the network. We cannot tell you how long it will take as our network team have not mentioned any time limit". I am just staying 5 kms from their gurgaon head office but this is the state of their network.

If Airtel still needs to upgrade their network even in areas close to their head office, how can they claim that they have the fastest 4G network in India? This is outright cheating o[censored]nsuspecting customers.

If anyone is ever planning to port to airtel, please don't. Their claims of fastest 4G network are completely false. I have no idea when my complaint is gonna get resolved.

I am an airtel postpaid customer, recently ported my number from vodafone.
Every now and then signal is dropping all of a sudden in most of the places even in hi-tech city and mindspace areas in hyderabad. I supposed to get 4g or 3g but always i get either edge connection or no internet.
This is really annoying me whenever i need internet in urgency i never get it even though i have enough internet allowance. I work inside building no 20, raheja mindspace, hyderabad.

I had a airtel prepaid sim no [protected] issued on the name of my mother, which got lost by me. I have been using the sim for more than 10 yrs now. I went to the airtel centre at silvercity dehradun and told them to issue a new sim with the same old no in my name as my mom is not here with me at the moment. They asked me to submit my mom details and mine which i did. It has been more then a week now and today they have told me that my address is not matching so they can't issue me a new sim. I told them that the address has been changed and gave them the id for the same. But they insisted that sim cannot be issued. I am very sad to say that after following up for my new sim and visiting the airtel office 4-5 times i have come to know this, this is kind of harassment. What service are they providing. I have been using there service for more than 10 yrs now and still want to continue with them but this is the service i am getting. What reason is this that your address is not matching with the old one.

I recently ported my number from Idea to airtel Gujarat .since the day it got activated, i am unable to recharge online through paytm app. The transaction gets declined in both the cases without any reason.. I tried recharging other airtel numbers and they all worked fine. I would like to request you to kindly look upon this issue and fix it as soon as possible.

I am using Airtel network Since 2011. ONCE UPON A TIME it was known for its network, its services and everything. But nowadays its graph is going down with comparative to other providers. I have 4G connection but rarely use it since my phone catches 3G network or 2G sometime. Airtel itself called open network but I am having lot of issues related to network.

Coming to the second issue I can't send SMS. If I send 100 SMS in a week only 1 or 2 were delivered and all other were failed to deliver and all the Customer executives always says same line" have patience sir, Your complain will escalated to concern department and they will call you shortly." Then communication will end and no reply from Airtel.

Airtel Please solve the issue

I made a transaction on MyAirtel app to add Rs. 500. Amount got deducted but was not credited in Airtel Account. I called Airtel Customer Care, they said it will get added within a week. But it was not credited.
I had exchanged 5-6 emails with Airtel and DBS bank but none of them is taking responsibility for the said transaction. Airtel is saying that Bank will resolve it, DBS bank is saying that Airtel will solve it.

Dear sir,
I purchased an airtel 4 g sim (Mobile no. [protected]) on 09th jan 2018. Since that time neither internet is working nor call works smoothly and also i am not able to send sms. Regarding this when i tried a number of times to connect to customer care executive but again i am not able to connect to them.
They claim to be the fastest network. But they are cheating and looting using that name and banner. They cheat.
Due to this i have suffered a lot such as banking/ personal/ official and others.
They do not care about customers.
Please help me and ask the company to compensate my sufferings.
Please do the needful.
Thanks in anticipation.
Yours faithfully,

Manoj kumar
Mobile no. [protected]