Airtel Complaints & Reviews

Shriman g
Mera airtel mob no [protected] hai. Jo ki mene 5/11/2017 ko bsf camp meru ke gate par ek dukan se liya thaa.
Dukan wale ne rs. 448 ka sim diya jisme hamse kaha gaya ki rs. 448 me 84 day ki vadhta melegi. Fir sim active hone par kaha gaya ki 70 day ki vedhta hai. Lekin sim 56 day ke bad date-30/12/2017 ko band ho gaya. Customer care me bat karne se pata chala ki mobile me rs 399 ka recharge huwa hai.
Aapse anurodh hai ki en dukan wale es tarah ki dhokh dhari aapke grahko se na kare. Es bat se airtel company ko nuksan hai.
Jaldi se mera no-[protected] ko recharge kare 14 day ki vedhta ke sath

I've recharge 399 rupees on dec-18 this offer provide airtel services. This is mnp offer. Before recharge i contact airtel customer care they tell me this offer 70 days only then after recharge validity shows 56 days only take an action on this issue and kindly inform me

Thanking you sir

Email:[protected]@gmail.com

After making paymnets i am ubnale to make outgoing.. I was chagred my last bill rs 2400 approx for that i called customer care.. They said you got cgarged extra 880 rs.. Will wave off the same amount within 72 hrs.. Later i paid rs 1500 as my bill amount.. Then also issue not resolved..
And i have given complaint with my network issue on 14 sept.. But till date same complaint on hold.. Resuliting extra charges on my postpaid bill.

Sir
There is a 4g connectivity issues in the area i stay and even after approaching your staff in the area and also to regional and zonal area, the response has been very poor. The area i stay, there is approximately more than 2000 connection of your company. There is also a problem of call drop which has become a major problem. The response of your staff would force many of the customers to switch the connection to other subscriber.
Secondly, your local staff is the worst i
Have ever seen as they many reasons for not doing the work and not a single reason to complete the work for the ease of the customers.
I must tell you that your staff at the lower level is quite poor.

I had an airtel postpaid connection that was disconnected without any notice today. When i called twice, both customer service representatives told me my visa had expired, but that is completely false - my visa never expired (Someone must have entered my visa details incorrectly). They told me to go into a store location and that they would be able to reconnect my phone there, but that also turned out untrue as the employee at the store did not reconnect my phone but instead sent a note to the "backend guys." i still do not have phone service and i've heard nothing from airtel. At this point, i'm considering giving up on airtel and moving to another provider like jio.

I recharged my account with 509 which said unlimited calls and messages for 84days. But now i am charged for toll free number and customer care number.
When i call up the customer care the supervisor says it is understandable that service numbers don't come under regular calls.
There is no such information present while recharging in the portal. This is pure cheating of the customer. The complete plan details are not conveyed correctly. I would like refund for all the deductions made.
Most of the time signal will be h + even if i have 4g sim with 4g plan. Worst network.

Hi, this is sabita roychowdhury. As you can see i newly joined your network. On 22 dec my main balance was rs 22 approx.
Suddenly you guys activated a vas with my consent and deducted the entire balance. Then i recharged with rs 30 top up which gives approx rs 22 talktime. But again my main balance became rs 0.
Atlast today on 1st jan i have recharged with rs 20 top up. Till now my main balance is rs 16 but may it will be reduced to zero again.

Check my account thoroughly since 22 dec, refund the money deducted by you.
Otherwise i will have to port out.

I don’t get proper signals nor proper internet. The pack says we get 4g. Yes we get for like 10 seconds? I have keep putting it in airplane mode and take it off to get signals and net. It is very problematic. It would be better if such networks are banned. People are facing so much issues with the airtel especially in pune. I’m not sure about the other cities. Kindly look into the issue.

I hold a dongle connection and it's not been working properly (Signal problem) for a long time. Repeated requests to airtel and 198 have yielded negative results. Their answer is always "we are looking into the problem".
No one from the organisation is bothered, right from answering the phone call to giving instructions on how to go about it.

Sometimes it looks as if they are doing us a favour after charging us for every rupee

On top of it, they are sending me the bills...

Dear sir
I will try to explain you my problem
My self abhishek s
From mysuru
Karnataka
Mob no-[protected].

Now the problem is i decided to port my vodafone no-[protected] to your india's no.1 network airtel.
But its really worst network in india and worst services also because i ported my above said number on 29/12/2017 at midnight 1am but still now i didn't get your network... Whats this.. I have only one number itself i didn't have any alternate number also so please understand my situation...
These is the service you given to your customers.. Ah i tried to call customer care and airtel let out also but they told some technical issue in the airtel itself so please wait some hours its solved.. But how many hours gone already 2 days gone.. But still now i didn't get network...
My suggestion to your esteemed airtel why you play like these with customers if you have any technical issue why you take the porting request..
Please don't do these type anyone.
I think its my mistake to chose your airtel connection sorry and hope an action will be taken on it.

My number is [protected]
I was recharge the special offers 399rs for 84days. But now your company saying this offer is 70days. But i have an message and i am also using the my airtel app where the all thing are already in return is your pack is valid for 84 days. I don't think airtel is still having a good plans and good services. Please check my all details carefully and please restart my pack as quickly. They wasted my 1 week services but still they did not give me a perfect ans they just only call me every day and say we need only 24hrs but still my ans is 0. So i don't think airtel is still have more time to live at the market. If company does need more any information for about my packs. So you can call me on
+91-[protected]
Deepanshu goel

But my outgoing has stopped. This is a clear case of faking customers. Recharge done on[protected]:32pm, mrp:rs509.00, gst 18% payable by company/distributor/retailer:rs77.64, transid[protected]. To check balance, dial *121*51
Unlimited local+std calls+og roaming+1gb/day data +100 sms/day for all hs, validity - 84 days, t&c applyinstall airtel tv app bit. Ly/atvfree. Watch live tv free on your mobile, data charges will apply.
I want a refund or my pack to start again

I have been using airtel prepaid number occasionally, on 29 dec 2017 i recharged airtel mobile number with rs 199.00. On 30th dec sim suddenly stopped working, on checking with customer care i have told that the their system does not have any entry for this airtel mobile number and did nt even bothered to refund the recharge amount, on top of every thing they were not even apologetic.
Mobile number - +[protected]
I request for earliest resolution. Thanks

I was using airtel boradband connection (Account no : [protected]) since many months, and i had raised a request to airtel regarding the relocation on 30th nov. After few days the customer care person called back saying there is no possibility of airtel connection in the new area and had asked confirmation for connection cancellation. I had accepted too as they had mentioned that airtel was not providing the broband in the new area.
But after i had moved to the new location i had realized that airtel already had many connections given in the same apartment it self where i had moved.

There are multiple advertisement signs near our apartment from airtel broadband for new connection, when i had contacted them they are ready to give new connection.

Where as airtel customer care misguided me with false details and not ready to provide the connection retained back.

If i could continue with my old account, i could get my old plans applicable by just paying the relocation charges additionally (I agreed to pay that)..
Now why should i pay for the re-connection charges and why should i again start with new plans/tarrifs?

During the time when i took the connection, they promised that they will shift the connection on relocation with relocation charges.. But now they did not stick to their words.
This is completely unfair service from airtel and will be considered as cheating.

Below is my new address location:
Venu boddu,
Kanthi kiran residency,
#1202, flat no: 003,
7th cross,
Ananat nagar phase-2, electronics city,
Bangalore - 560100.

In our area, there is no signal in airtel vakayar - muthupezhumkal 689698, konni taluk, aruvappulam village and near pallipadi junction {pathanamthitta district}. The route is kollampady - athirumkal road. I request to please solve this problem so we required a new mobile tower. I hope concerned person will reply to the positive reply to this post...

Surrender of connection

Respected sir,
This is to inform you, that i would like to surrender my post-paid connection bearing no.[protected] as i have retired from my service. It is very difficult for me to continue this post paid connectivity.

Therefore, its my earnest request to you please do the needful as earliest. The details of my connection are as follows:
Name: jawhar lal roy.
Airtel no: [[protected]]

Yours truly.
Jawhar lal roy
Present contact no:[protected]

Sir/madam, i have postpaid sim [protected], on 25th dec 2017 sim lost the signals. I went to store they told me to issue duplicate sim but due to biometric failure they can't issue sim. After that day i went again on store for withdraw duplicate sim but same problem already exists. They issue sim on document basis on 30th dec 2017. I request u to solve problem because i face lot of problem. This number is served to clients or my family members.

I don't expect airtel to respond.. Still trying my luck. I am not getting otps for my cashless transactions. Unable to make any payments. Can you please help? Called up customer care, got a pathetic response: "system is down, call back after 4 hours" (I am not surprised) but i need to make payments, how will i do it?

I am handicapped, i have 199 bills to pay. Apart from dealing with airtel, i don't want to pay hell lot of late fees as well.

I recharge by mobile with 349 rs for 28 days.
Earlier i had option to use my main balance to activate any pack. But now its not there.
I have 850 rs in my main balance but not able to activate 349 pack with it. So, its like that money is not usable.
They have made some change in policy without notifying the customer, this is scam. Pay monthly for pack and leave the main balance with airtel until they change policy or use with it in a throghaway manner (Use net or call without activating any pack).

I talk to the customer service team but they can't help me in this regard.

-satya

My bill for the month of november 2017 was rs 988. My bill plan for my postpaid airtel no is 299. When asking on 198 about the access bill they said access data usage. But still u can see data balance of over 30 gb in my airtel app. After repeated call customer care said your access bill be reversed but till date they are not coming up with proper reply nor send the revised bill.