Airtel Complaints & Reviews

Hi,

I lost my mobile three days ago., I have repeatedly called customer care of Airtel to ask to block the IMEI number of the phone I lost with Airtel postpaid sim. They lie and say that they are not able to do this when by law they are suppose to. Infact every operator in every country does this. Why do Indian companies have to be so unprofessjonal and bad at service when it matters the most?

I have already filed an FIR and the police told me to contact the network operator. Airtel is refusing to provide me this service.

My outgoing & incoming are barred since i have bought my number (aug 2017 - till now), i recharged my number with 399 70days ago, i didnt got my benifits only net was working. Today i recharged my number with 448, the problem is same. Several times i complaint to customer care but my problem not solved. Should i throw my sim ? Or is there anybody who help me to get rid of my problem. I m just fedup of Airtel's attitude.

Tonight i went over my daily limit of 2gb per day per my data pack, and i exhausted all of my calling plan money. So i added rs 500 to my calling plan at the mobile store and then added 1gb of data for rs 49 via my phone.

My calling plan balance went down to rs 451, and i received a confirmation that 1gb of data had been added to my data, but when i checked the balance i still had 1mb of data.

Then, i added 115mb of data for rs 29. Again, my calling plan amount went down (Now it is at rs 422) but this time the data was added to my plan and that is what i am using to submit this complaint.

Where is the 1gb of data?

Money deducted and the benefit not given for my Airtel number [protected], my Airtel app was showing 2 GB data for 97 RS.. when I recharged from my Airtel main balance the money got deducted and I was given only 1 GB data.. when I contacted customer care they disconnected phone...it's fraud.. refund my money

Hi I had Airtel dish TV south Indian service monthly Recharge 510 cash back 30 said bit last 6 month no service only 24 days given services and when I calld 15 mints only some other advatice then connected its happend 6 months only 24 days services .No bill no track .sudenly closing account s sir very bad service cheting all .my question is 510 Rs one month not given services rental charges why I should pay sir any Law or agreement with Airtel and costamer .plz I need all one month service and 30 days 6 months balance 5 days charge or I return Airtel dish need my money back sir or will meet consumer court in Mysore . karnataka on next wed I wll take date sir
Deepak .k
[protected]

Today, i bought one 4g data sim. It is supposed to give me 2gb data per day for 28days. But one hardly use 0.5gb in 1day as no one can surf or download anything with that speed. It is so frustrating. Most of the sites say your time is up because its horribly slow speed. Airtel can not cheat people like that as no one can use 2gb data per day with that speed.

Airtel company just foolishing all the customers stating that 'airtel rs. 399 prepaid pack now offers 1gb data per day for 84 days to take on jio rs. 398 plan'..
But this is not true. Jio is doing as they announced i appreciate jio company.
At the same time i'm very much confused why airtel is doing this silly stupid things.
Still airtel is using their old plan i. E., 399 for 70 days validity. Not the new plan.

As promised by airtel they must have to give 399 plan for 84 days validity for all the customers.. If you are not able to manage this offer, then announce it publicly that you are still not capable of or manage of new plan due to lack of money in your pocket.
Thats the reason airtel is still lacking behind jio.
Jio is still number 1.
Airtel will never ever attain that place.

My aitel mobile number:
[protected](company provided)
[protected](self)
[protected](self)
I have serious problem of network and internet access at home. Voice getting crack and only 2G net working during net surfing.
Address:
A-4, Ambalalpark society
Behind swami narayan mandir,
Zadeshwar,
Bharuch-392011.   Replace all

I have been facing issues on getting my personal details available to people which included my call details as well as my location irrespective of repetitive complains no action taken when i wanted to disconnect the line they called me multiple times and asked me to stay. They share all information to anyone and everyone no privacy is maintained and when reported they don't take it seriously.
Now on data having a 4g connectivity on data card hardly i get 4g speed everytime when i complain they send a person they checks and say there is an issue and it will get resolved, today since morning instead of having 15g of data left the connection is very low. After calling up the call centre they started saying they are unable to check then check if sim is inserted all sorts of timepass question when i was bit harsh they said they will give a call back. Worse organization not sure how they are promoting fastest network they should say worse network and worse customer satisfaction

Dear sir / madam i lost my sim with mb sony experia Z, when I travel thane to manmad, by express at 6.45 am on date 19/01/2008, Its stolen nearby Egatpuri railway station my mobile number was ([protected]), so please you are kindly requested to block it to prevent its missuse by any one. Pl. inform the process of issuing a duplicate prepaid SIM card with the balance amount from my previous SIM.

Please contact me in no. [[protected]] ([protected]) or mail me [protected]@gmail.com) as soon as possible block the sim. For this kind act of yours, I shall be gratefull to you.

Thanking you,
Yours faithfully,

Nayana Patil
mulund-mumbai

I added 400 rupees to my payment bank wallet to perform transaction for the combo pack of 399 rupees. But when I tried to do the process it is not able to perform saying debit for this account is not allowed.
What kind of service is being offer to me by this corrupted company..I want to refund my money back

Dear sir,

My name is madhusudhanan from mahindra finance cochin, i have been using the airtel data card last 1 year. Last week your local officials are announced a special scheme for us. As per the scheme they offered rs.599/ for 67gb and i took a connection. My sim card was activated on 21st jan evening and last 2 days i used only 3 hours for official mail accessing (Below 1mb datas), today (23rd after noon) i received an sms regarding i used 5.2gb out of the scheme 10gb.
I tried to contact your local people, but they are not giving any proper reply
Data card no.[protected]
My contact no.[protected]

Dear team,

Hi i am sanjay pant, recently i have did a recharge transaction
Through airtel my money (Airtel app). But due user interface i have
Entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “59109” but i got
Respond “no keyword found”

Now please do the same on urgent basis…. Details are as below….

Date - 22/01/2018

Correct mobile number-[[protected]]

Wrong mobile number-[[protected]]

Amount - 498

Transaction id[protected]

Facing network issue for the past 5 days. Absolutely no network coverage at times inside the house. Other times too the signal strength is too weak. Couldnt make calls and no data coverage too. Called customer care. They said the issue will be resolved. But its still the same. Outside the residence signal strength is quite better. But nill inside. Kindly resolve it ASAP. Else we may need to switch network. Hope that doesnt happen.
Thank you

Namaste,

i have visited your Gandhi Nagar Branch, Bangalore 15 days back then again on last Thursday to bring 3 number under Family Plan.
i have four numbers
[protected] (self)
[protected]
[protected]
[protected]
i informed them to have a family plan of three first numbers under Rs. 1199. and last number ([protected]) as Rs.199/- prepaid.
But in my mobile app, it was appearing that my number and [protected] are appearing as Family Plan and [protected] and [protected] are appearing as Rs. 299 Postpaid Plan.
Again i visited on Thursday afternoon and informed them about the problem.
But they shown me in their laptop that.. things are properly registered but it was not appearing in my mobile app. There is no answer from Gandhi Nagar branch.
Again i paid Rs. 1700/- for :
Prepaid plan for [protected] and
including in the Family Plan for the number [protected]
The laptop of the Gandhi Nagar branch is showing 3 numbers in my Family Plan and one number as prepaid. but in my mobile app first two numbers are shown as family plan, when i tried to add another number. Error message is appearing.
On Friday evening, when my son borrowed 15 gb, thought that, it will be taken from the Family Plan since his name already included on Thrursday at Gandhi Nagar Branch. But yesterday, i received a message that, i have to pay rs. 937 for 15gb data of [protected] number.
whats going on about the service you are providing, i am confused.
Yesterday evening i called your customer Care number (Mr.Naveen) When i informed him to check the status of my Family Plan. He said that, only two numbers are appearing ir [protected] and [protected]. i told him to lodge a complain but he refused saying that, third number ( [protected]) is not appearing in my family plan.

You tell me now.. what should i do ?

Regards,

Ravi Arumugam
[protected]

Worst payment service app as made a payment of rs 1600 in reference to my airtel broadband connection payment status is not confirmed as called up the airtel bank customer care on 400 they say my money has been blocked when asked for the reason no one is in the mood to help me just shamefully telling me to wait worst service shame on to airtel and it's team my airtel bank account number is [protected]
Its better to use paytm or freecharge as they refund the failed transcation in 4 hrs shame on airtel will never ever suggest any one to use

Today morning i received a message on my number that namkeen pack has been activated on my number. This happened without my permission & balance of rs-25/- has been deducted from my account.

I have never subscribed for this service, why airtel has activated this??

Want to file a complaint for such unnecessary deductions made by airtel. Such instances have happened in the past as well. They activate certain services and charge us any amount as a subscription fee.

Airtel

I would like to transfer an airtel mobile connection to my sister in law. She has been using the number for several years but the connection has been in my name.

The store has been asking for proof of blood relation. I am ready to submit both my aadhaar and her aadhaar.

Now i would like to transfer the connection to her name to reflect her as the account owner.

What is the process for doing this.

Airtel has activated gamepind service without my consent and is rewnewing them costing rs. 30 everytime it is being renewed.
I want the service deactivated and full amount of rs.70 credited back to my account.
12 jan '18 (Friday), 05:34 - gamepind service has been activated @ rs. 30 for 7day (S).
Txn id - n[protected]

19 jan '18 (Friday), 11:04 - gamepind service has been renewed @ rs. 10 for 2day (S).
Txn id - not provided.

23 jan '18 (Tuesday), 10:20 - gamepind service has been renewed @ rs.30 for 7day (S)
Txn id - not provided.

I have converted my airtel number [protected] from postpaid to prepaid on 10th jan 2018. When i try to recharge error msg is showing. I cannot recharge through online as well as offline.

I checked with the customer care as well, they said that the number is active and functional. I can receive calls but not able to make any outgoing calls because of insufficient balance. I tried to log a complaint at airtel store, but they could not give a proper solution. I have been using the same number from past many years. From past 13 days, i cannot call to anyone.

Really pathetic!!!