Airtel Complaints & Reviews

Airtel has been cheating to me.
Im running on 499 postpaid plan and get 20 gb data per month. But whenever i use the internet its speed is about maximum 300kbps and its very slow but when i swith off the sim and turn it on again the speed is inreased to 2 to 3 mbps for about 5 minutes and then the same speed which is 300 kbps slowly works.
I have complaint it many times but no satisfied answer has been given to me.
Thereby i request you to take this complaint seriously.

Regards,
Airtel user

Greetings, i had purchased an airtel prepaid sim linked to my aadhar card on 12th december 2017. And activated roaming service paying inr.559/-. But my sim was not having any network while i was travelling in maharashtra. After i came back, the network was restored by the airtel area manager. But again the network is down on my sim since 2 days and the retailer is not even able swap the sim as suggested by the airtel area manager. To my surprise airtel has not been able the resolve the matter. The number is activated on my bio metric with aadhar card.
Best regards,
Chetan kamat
[protected]
[protected]@hotmail.com

I applied to change my postpaid to prepaid 27 / dec / 2017
They charge me the bill amount and the prepaid amount, they ensure me to start the service with in 48 hrs but, after 4 days we are still waiting for the service to start. They told me that they will recharge my number, but they didn't even after 4 days so please take some actions against them and also inform us what action have you taken against them.

Transaction failed but amount debited
I tried to take 199/- rupees money to the wallet and yes the balance got cut from my debit card but it didn't come to my wallet. Recharge mobile number.[protected]

Please return my money back to the debit card or in the airtel wallet

Name sadham hussain
Mobile number [protected]

If no response i am gonna file complaint against airtel bank

I recharged100/- in my mobile [protected] just at7:29pm taday.but Rs 50/-has been deducted from my balance due to viral clip service though I didn't active it.so I humbly request you to reback Rs 50/- to my ph balance.and permantly deactive viral clip service from my phone.looking for your kind consideration.Thanking you.

Hello,

I am using airtel number and i am facing so many issues. Everyone telling me why your number is always telling us that you are not reachable. It's my primary number with my bank account and i am not getting any otp for online transaction.

Airtel is very worst service i have ever used. How can they claim that they are having india's fatstes network.

Still no network in nashik, maharashtra. From 2 pm today.

Very worst service.

Also, i am trying to port from airtel to another provider but airtel refuses my request.

Very worst service.

I need compensation from airtel as i need to do some important transaction but it fails due to otp is not received in time.

Hi,

I have recently migrated from postpaid to prepaid in airtel. I have been struggling for last 3 days, but outgoing is not working. The customer care suggested to change the sim, but that also did not work. Is it possible to raise an escalation and get a huge amount for the mental harrassment done by airtel? What is the proper way to log a case in consumer forum?

Regards,
Priyabrata panda
Address: 107, shilpitha regalia, malleshpalya 5th main, bangalore.
Airtel # [protected]

My airtel payment wallet number is [protected]
Wen i tried to coll 400... Ivr tell for recharge dial 1 and for other menu option dial 2... By mistakly i pressed 1 nd then i received message thanks for recharging rs 100... So i contact customer care but he don't provide me valid information... I want rs 100 refund in my wallet.. Because information was misleading... Wen i pressed 1 u have atleast confirm that r u really recharging with rs 100...
So just refund my 100rs because there was no accurate information... Information was misleading... U can coll me [protected]

Hi,

I am a airtel customer with phone number [protected]. I currently am abroad pursuing my higher education and was unable using my sim card for a while and have got my connection deactivated, i have all my bank accounts and other important accounts linked to my phone number. Could you please reactivate my sim card, to enable me to use it?

Please feel free to reach out to me ([protected]@gmail.com/[protected]) if i need to provide with any id proof to do the same.

Regards,
Nitish

Background - i have a prepaid connection number. I noticed that few days ago there was no signal connectivity on my airtel sim. I tried changing the sim on different phones but to no effect. Consequently, i visited the airtel office today to understand the issue. I was told that the number has been disconnected since dec 1 due to no activity on the connection. I asked if this can be activated now, i was told that it cannot be activated now.

I understand there was no outgoing call made on this number, but i had been receiving usual sms's / incoming calls. Thus the number was "active".

Concern - i would like to understand why was the number disconnected with no communication to this effect. I have tried raising with the nodal & appellate authorities of airtel as well, unfortunately, have not received satisfactory response so far. They have a very generic response, it looked like i am speaking with some customer care executive and not appellate officers.

Support required -
1. Activation of the number asap.
2. There were around ₹200 amount balance in my account. I would want the same reinstated.

P. S: mobile number / email id's have not been mentioned here. Please let me know the email id / mobile number at which i can contact, i will be happy to provide all the information.

Hi,

I am getting calls from airtel everyday though my network is not airtel. This is second time i am writing to you. Are you quickly going to take action or should i consult consumer court or my lawyer. These calls are from cell no. S. And i am getting disturbed and irritated. My work is also getting disturbed due to these calls. Please do the needful asap.

Thanks,
Priya

This is to bring to your notice that i applied for airtel broadband on 27th of december. All the necessary documents were submitted and i have already paid 3 months advance rental online that day itself.

And till now i have been getting the same response everyday that the connection will take 4-5 days. Since no account number or fixed line no was generated i am unable to escalate via customer care.

Please provide resolution asap else better to refund my money back.

Caf no 8075007
Transaction id[protected]
Amount paid 3537 (3 months advance rental for 999 plan)

Dear sir/ma'am

I wish to register a official complaint against a dsa who was handling my porting request from vodafone.

I had the worst first experience with airtel. This dsa took all my documents and had my no ported to airtel. The problem is that i have not been provided with the airtel sim and my no has already been transferred from vodafone.

The dsa has blocked my no, is not taking my calls or reverting my messages. This dsa is a fraud

Contact no of dsa : [protected]

Pr[protected] & pr[protected] these are my pervious complaint number (To airtel) regarding my porting request (Reliance to airtel) and this is my third complaint.
My these two complaints are not resloved. I got a call from [protected] regarding my request. They told me that your problem should be resolved within two working days but nothing happend. You (Airtel) guys make me frusted. Plz resolved my problem by tomorrow.

I am extremely happy in saying that i experience a very worst service from the great airtel india. Thank you for proving that the advertisements are just eyewash, picturising that all the hill tops and deserts and forests are getting strong network!!! Ultimately the city coverage areas will get bad and worst network!! Yeas airtel do cares only hill top, deserts, forests but not the city!!! (Sorry sasha chettri not blaming you) the best customer support i ever experienced!!! Thank you for making me to wait for about half an hour to get connected to one of your greatest customer support representative (Poor people they will be blamed for the mistakes the company does) and get worst answers for my questions. Offers offers offers!!! You give all offers but ultimately you kill the signals and frustrate us in experiencing the offers!!! When i was using a 3g phone i was having a good (Not best) signal and all the offers were valid for 4g handsets and i changed my handset to 4g and sim also to 4g, then wow great the signal was so gooooood then i always go out of my house to attend any call or to google anything at any time even mid night.!!! Wow wow wow!!! Always my complaints are accepted with great apology!! And thrown away in recyclebin!!! Thank you for the best support airtel india!!! Thank you for making me to think to port my number any other network!!! Bye bye!!!

I did online recharge for my no. [protected] for rs. 120/- talk time of rs.98.90/-, after accepting all the information of debit card of my canara bank, & the transaction process of otp also, the transaction failed with error message, but the amount was deducted from account, the amount is not reflected in to my airtel account, put back the amount into my bank a/c or else to airtel ac. So pl. Check do the needful, at the earliest.
Sudhir...

I have complaint about poor network at my home. Of my number. Sinse last 20 days but nothing positive happened two times i got call from airtel but newtwork isssue is as it is mob no [protected]: provided by my company.. I also had a personal number of airtel which i am using since last 15 years which i conveted into idea due to poor netword.. I have 4g dongal provided by my company. But zero speed i am getting at my home. My dongal card no. Is[protected].

Airtel is deducting balance on toll free number[protected]Bluedart) at ₹2 per min.

I had an recharge with 399rs and the plan was active (70 days unlimited call, 1gb/day and 100 sms per day) but when contacted customer care about balance deduction, these illiterate people are telling :

"this is a special number and is chargeable."

What's the use o[censored]nlimited plan then... And above all its a toll free number of bluedart customer support. I have called on this number from jio also but they did not deducted any balance.

Moreover, airtel is also charging ₹1.5 per sms and when asked customer support they replied that sms benefits were not available when i made the recharge. What the hell... There is no recharge with unlimited usage and no sms benefits. Stupid peoples are sitting at customer support, they are rude, arrogant and completely useless.

I have created my new airtel money accounts this year and totally added 52rupees in my wallets of airtel accounts. And when i wanted to reedem it but it got blocked. I don't know how to reedem it it is now blocked it sudden need money how can i reedem please help me. So that i could work independently using this account using its debit cards. It says that no debit transaction is allowed for this account.

I bought a 4g wifi dongle with postpaid sim in airtel showroom t. Nagar during the month of august. I received a call on 24th nov, 2017 from balasundhari[protected] stating they are calling from airtel. They told me airtel is offering prepaid connection for postpaid dongle users also have good offers. They told they can come to my place and activate the prepaid connection and for first time recharge you have to pay rs.800 and that data pack will be valid for 3 months.
I said okay and they came to my working place and gave me new prepaid sim instead of changing the postpaid to prepaid. They activated the sim in dongle and i was able to use wifi with that sim and i paid rs.800 through debit card (I saw the vendor name is alai infocom). Also they told they will deactivate my postpaid sim.
But after few days the internet connection is very poor. Also my postpaid sim is not deactivated. I called customer care and requested to deactivate my postpaid sim also got to know no data pack is activated in my new prepaid sim. I got this info on 28th december.
I called to that number[protected] who sold me the prepaid sim. She told me, may be by mistake the pack didn’t get activated. She told me we cant give you the first time offer for that sim as its more than month.
So she told she can only activate this offer in new sim. I asked to refund my money. She told don't worry we will activate the offer in new sim.
Again she gave me new sim[protected] – balasundhari as per truecaller) and activated. This time i checked in my airtel app whether any pack activated. I could see rs.448 pack got activated. I checked in airtel website for any pack with rs.800 for first time users, i couldn’t find any. I called her again but she didn't picked up. Also today morning when i checked in my airtel app, no pack is active for my sim. How did this happen? I am calling her again and again from different number but no answer.
All were cheating?
How could the airtel provide my details to some third party that too there were many complaints. You can contact me through my email.