Airtel Complaints & Reviews

I m varun ([protected]) facing coverage issue in 2g/3g/4g network. I m using airtel network for more than 5 years. Even idea has better coverage in my home. My mobile number will be in no service mode often. But in open network its showing as data & voice quality will be excellent, i m facing this issue for more than 2 months, me and my sister we are facing this same issue. Please take re mediate action for it.

This is the second time, i am writing you a mail that your airtel customer care executives are calling me daily four times a day.

Some of airtel dealer issue a number to tek chand. I dont know tek chand & stupid dealer who punch my number as a reference number.

Please stop unwanted calls which i am receiving on daily basis

Kindlly help me unless i have to go to consumer court

Please understand the importance

Regards,
Tejveer singh

Hi sir,
I'm nishant and have done a recharge for an international roaming pack of rs 1199.

This is not applicable in germany it seems.
I can't connect to airtel number 121 as the roaming is not activated. Moreover the is no airtel outlet as well.

I've mailed at before addresses but the is no response at all
Nodalofficer. [protected]@in. Airtel.com
[protected]@in. Airtel.com

Can you help me please.
Airtel number [protected].
Photos of transaction history and current status attached.
Thanks in advance

On jan 10th i had deposited cash of 7000 in my airtel account [through my payzapp wallet] airtel payment bank has debit freezed my account in the name of suspicious transaction. When i called customer care 1st they asked me to send my aadhar card, pan card and bank statement to the email [protected]@airtel money.com
I sent it immediately on the same day. After that they asked me to wait for 48hrs to activate it again. When i called (17th & 20th jan 2018) they said your request in process. Third time i called them on 23rd jan 18, at the time only they said reply mail was sent on 13th jan 18 and asked me to send the clear bank statement (Here-i transferred money from my payzapp wallet not from any bank account or cards, and payzaap only provide the transaction history no more statement is not available) and i replied them "i transferred money from wallet", then they said to write a mail to them.

Finally i wrote a mail and attached the statement & card details of payzaap. But still there is no reply.

Kindly help me to get out of this issue.

Case no:1357307

Advise me to "what is the procedure to take legal action"

Regards,
Eshak. N

I am a customer of yours for the last 3 years. But this month suddenly i recieved a bill of rs1051.00 which is total fraud and miscommitment made from your side. On january i made a payment of rs 770 and have rs 140 outstanding. On the last call on january i also informed that since i do not want any internet connection, so you will be giving a discount of rs 100 on top of my monthly rental of 349.00. This facility i used to have from the very first day. Which means the total rental comes to 249.00+ gst. I was also informed that you will waive off 100 rs for late payment since i have made the late payment for nov 2017. And in this bill its showing again a late payment of 200 whereas the due date has not come.

If you want you have all the vox files with you and a message was also sent to me in regards to the discount. But now you customer care team is totally denying the option. So the only way left for me is to part ways on a friendly note and of course i will not be paying any further until and unless the total issue is resolved asap. This has been very disappointing like a reputed company airtel.in simple terms this is fraud.

So if you can consider it its good otherwise i have to look for some other options.

Regards
Bikram lahiri

Sir, this is pratik. I registered with your company for online form filling. So for that i pay rs. 2149 for registration and rs.2500 for bond. Then want to close my work and ask for refund so they take rs.750+836+2150+999+1305=6040
Means total amount (2149+2500+6040=10689) and they are not going to pay... Please take proper action and plz refund it.

I have requested postpaid to prepaid conversion for my mobile number [protected] and i have paid all my bills with excess. I have given my adhar card as id and address proof. After i got a msg from airtel stating that tele verification is not completed so your request could not be processed. For tele verification i have provided my friend number, he didn't got a single call from airtel. Airtel is simply cheting the customers by providing fake information. And i have visted the store as well they are telling we don't know our job is already done. And surprisingly from the date i have given the request i'm not able to call customer care numbers. Super thank you for worst service. If you are not able to convert to prepaid, please close my existing connection and i will not pay a single rupee for you again if you are not closing my connection. I will move to other network.

I requested for porting of my number [protected] about 3 weeks before from vodafone postpaid to airtel postpaid but since i delayed to pay the vodafone bill, my initial request to cancelled and later i requested again for the same.
All the procedures were complete and my vodafone network got disconnected on saturday 2.00 am but till now airtel is not active for my service and this is the 5th day without my number not activated.
I directly went to airtel store @ hsr layout and told them my concern, they told it wil be active by 6.00 pm saturday but nothing changed till now.
Yesterday also i went to the store with the same issue, they were not having any update for me and telling i should wait for 7 days more.
I am not getting it.. Since from porting i should wait for 10 days without using my number or what?

Since no one is serious about your customer, i am no longer interested for airtel and it would be much favorable if my existing vodafone is restored.

Hoping for an asap response.
Aneesh
Mob : [protected] (Alt. No)

I am a airtel prepaid customer for long. Getting satisfactory service. Very recent i am facing awkward situation. My account balance got deducted two times. First time i unsubscribe the vas active on my number. But it happened again and my ac balance is deducted by rs. 15. I dont know is it cheating or something else? Customer service has so many irritating options and does not help always. Please help.

Hello,

I reside at "raj roshan society, near saibaba mandir, louiswadi, thane west 400604".
Since i moved here (1 month back) i am facing huge problem with voice as well as data network
1. 2g/3g/4g no type of data works continuously, the situation is so bad that i cant even put up search in google and expect the results to show up.
2. Calls cant continue without disturbances every 1-2 minutes.

Above happens when is sit in my window/balcony, network doesn't work at all if i go n sit inside the house. Fyi, society isn't cramped up or anything, i am able to view the full sky from by windows/balcony.

Further, as i inquired in the society this same problem exists with every airtel sim holder.

Google location - 19°11'49.2"n 72°57'38.8"e

Sir,
I have opted mnp from bsnl ([protected]) prepaid to airtel prepaid on 14th january 2018 through biometric, bsnl sim deactivate on 15th and airtel sim got signal but not activated and if i try to call it is routing to televerification and telling documents not updated. I have complainted with airtel (Ref[protected] but no use. Please help me in this regard. My contact number is: [protected]

Thanks,
Nageswar rao gundu.

Hi team,

I need legal suggestion on how i go about this. I am seeing that the airtel is charging me a day pack of 649 rupees for 21st 22nd and 23rd december 2017. I do not see any sms details in my itemized bill when asked they have sent another bill which includes sms details which i think is fraudulent. How can i go about this and get them to court? I am in canada now, so need clarification how to do this.

Thanks,
Raghavendra myageri
E: [protected]@gmail.com

Respected sir i am ravinder singh and my aadhar no is[protected]. Airtel opened my airtel payment bank while i was linked my aadhar no to my airtel mobile no [protected] without my knowledge. When i acknowlegded, i closed my airtel payment bank no [protected]. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : sarva haryana gramin bank a/c no [protected] ifsc code : punb0hgb001 my aadhar no is[protected]. So please update my account in npci. Thank u sir.

My plan had 1 gb daily data available to me instead of that i only got 10 mb data. It somehow showed i consumed 1 gb data which i haven't.
Now when i complained to customer care. These illiterate people don't know a single thing and started blaming me that i have consumed my data.
My number is [protected]
I don't know why airtel hires such stupid people in customer service department and my problem was not solved
When india is moving toward jio
Airtel have some loyal customer which they don't want to retain

Hello sir i have been using an airtel no since 2 years continues... As my home no the no was also connected to my bank accounts and my wallet accounts... The airtel company has deleted my no from his server without any notice... And didn't get me back to it after many applications... Saying that the no is gone to other region of india... I have been facing so problems... Since 10 days... Because the no is my personal... Please help me... Sir please... My alternate no is [protected]

Good morning

I am a loyal airtel customer from last 2 years having postpaid no [protected]. Currently i am on a visit to austria and i activated an international roaming (Rs 149/-) without any specific plan on 1st january 2018. My credit limit is 3600, however despite not making or receiving any call i was charged a bill of rs. 5106/- for 6 days.
1. How you made a bill of 5106 when my credit limit is 3600/-
2. If you activated a plan of 649/day on my number why i was not notified of the same.
3. Even if you consider 649 for all 6 days still it doesn't match with final figures.

I want you to kindly look into the matter and respond.
I wont hesitate in approaching consumer forum for the same and switch to some other operator as soon as i reach back.

It is more than 20 days airtel blocked 20000 in my wallet, i got call from payment s bank on thursday thay my issue will be fixed by saturday but todays is wednesday no update from there site i want my money by today or i will go to consumer court against airtel, this is not airtel cup of tea to compete with jio and paytm. Airtel can not provide service like them.

I can complaint this 2nd time my case number 1342574 recharge 399 plan at 23/08/17 to my airtel number [protected] not successful but not refund in my account my reference no [protected]IGABWSCSX3. so please refund my account number your's
faithfully prasad

Airtel is a fraud company in india this operator have no network in sevarel place in kerala (Near chottanikkara) including ernakulam, kerala i have a airtel connection since 2007 10 years o[censored]sing experience was good but last 8 months manyof network covarege issues face to me... I will try to complaint in airtel customer care in many times there have lazy ansered to me such as "tower upgrading u can wait 3 months" etc. Am a postapid customer i have pay the bill of 399+gst in every month. What is the final solution for it!

Hi,

I have an airtel Number -[protected], which belongs to chennai, tamilnadu.
It got blocked suddenly. Now there is not network whereas my other airtel number has network. I tried calling customer care at 121 from my other number which belongs to UP but they denied to help me as my other number([protected]) belong to other circle.

Now I am stuck up with number which does not work at all.
I have attached with Aadhar also.

If no actions will be taken in order to solve this, I will raise complaint in consumer forum.

Hope you understand my problem.

--
Thanks and Regards
Hardik Verma
[protected] / [protected]