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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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S
sudahkar
from Noida, Uttar Pradesh
Jan 24, 2018
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Address: New Delhi, Delhi, 110096

It is more than 20 days airtel blocked 20000 in my wallet, i got call from payment s bank on thursday thay my issue will be fixed by saturday but todays is wednesday no update from there site i want my money by today or i will go to consumer court against airtel, this is not airtel cup of tea to compete with jio and paytm. Airtel can not provide service like them.
Airtel customer support has been notified about the posted complaint.
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    pprraaxx
    from Bengaluru, Karnataka
    Jan 24, 2018
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    Address: Chamarajanagar, Karnataka, 571440

    I can complaint this 2nd time my case number 1342574 recharge 399 plan at 23/08/17 to my airtel number [protected] not successful but not refund in my account my reference no [protected]IGABWSCSX3. so please refund my account number your's
    faithfully prasad
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      J
      Jibin Aikkaravelil
      from Ernakulam, Kerala
      Jan 24, 2018
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      Address: Ernakulam, Kerala, 682306
      Website: airtel.in

      Airtel is a fraud company in india this operator have no network in sevarel place in kerala (Near chottanikkara) including ernakulam, kerala i have a airtel connection since 2007 10 years o[censored]sing experience was good but last 8 months manyof network covarege issues face to me... I will try to complaint in airtel customer care in many times there have lazy ansered to me such as "tower upgrading u can wait 3 months" etc. Am a postapid customer i have pay the bill of 399+gst in every month. What is the final solution for it!
      Airtel customer support has been notified about the posted complaint.
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        H
        hardikverma2294
        from Chennai, Tamil Nadu
        Jan 23, 2018
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        Address: Chennai, Tamil Nadu, 600097

        Hi,

        I have an airtel Number -[protected], which belongs to chennai, tamilnadu.
        It got blocked suddenly. Now there is not network whereas my other airtel number has network. I tried calling customer care at 121 from my other number which belongs to UP but they denied to help me as my other number([protected]) belong to other circle.

        Now I am stuck up with number which does not work at all.
        I have attached with Aadhar also.

        If no actions will be taken in order to solve this, I will raise complaint in consumer forum.

        Hope you understand my problem.

        --
        Thanks and Regards
        Hardik Verma
        [protected] / [protected]
        Airtel customer support has been notified about the posted complaint.
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          A
          Astrame
          from Belgaum, Karnataka
          Jan 23, 2018
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          Address: Bangalore, Karnataka, 560012

          Hi,

          I lost my mobile three days ago., I have repeatedly called customer care of Airtel to ask to block the IMEI number of the phone I lost with Airtel postpaid sim. They lie and say that they are not able to do this when by law they are suppose to. Infact every operator in every country does this. Why do Indian companies have to be so unprofessjonal and bad at service when it matters the most?

          I have already filed an FIR and the police told me to contact the network operator. Airtel is refusing to provide me this service.
          Airtel customer support has been notified about the posted complaint.
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            P
            pawan0000000009
            from Varanasi, Uttar Pradesh
            Jan 23, 2018
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            Address: Gorakhpur, Uttar Pradesh, 273003

            My outgoing & incoming are barred since i have bought my number (aug 2017 - till now), i recharged my number with 399 70days ago, i didnt got my benifits only net was working. Today i recharged my number with 448, the problem is same. Several times i complaint to customer care but my problem not solved. Should i throw my sim ? Or is there anybody who help me to get rid of my problem. I m just fedup of Airtel's attitude.
            Airtel customer support has been notified about the posted complaint.
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              T
              TouristInGoa
              from Mumbai, Maharashtra
              Jan 23, 2018
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              Address: Mumbai City, Maharashtra
              Website: airtel.com

              Tonight i went over my daily limit of 2gb per day per my data pack, and i exhausted all of my calling plan money. So i added rs 500 to my calling plan at the mobile store and then added 1gb of data for rs 49 via my phone.

              My calling plan balance went down to rs 451, and i received a confirmation that 1gb of data had been added to my data, but when i checked the balance i still had 1mb of data.

              Then, i added 115mb of data for rs 29. Again, my calling plan amount went down (Now it is at rs 422) but this time the data was added to my plan and that is what i am using to submit this complaint.

              Where is the 1gb of data?
              Airtel customer support has been notified about the posted complaint.
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                V
                vinay ohal
                from Delhi, Delhi
                Jan 23, 2018
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                Address: Pune, Maharashtra, 412101

                Money deducted and the benefit not given for my Airtel number [protected], my Airtel app was showing 2 GB data for 97 RS.. when I recharged from my Airtel main balance the money got deducted and I was given only 1 GB data.. when I contacted customer care they disconnected phone...it's fraud.. refund my money
                Airtel customer support has been notified about the posted complaint.
                Jan 23, 2018
                Updated by vinay ohal
                The Airtel app was showing 2 GB data for 5 days...but I was given only 1 GB data for one day

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                  H
                  Hoysala King Samrat
                  from Bengaluru, Karnataka
                  Jan 23, 2018
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                  Address: 570002

                  Hi I had Airtel dish TV south Indian service monthly Recharge 510 cash back 30 said bit last 6 month no service only 24 days given services and when I calld 15 mints only some other advatice then connected its happend 6 months only 24 days services .No bill no track .sudenly closing account s sir very bad service cheting all .my question is 510 Rs one month not given services rental charges why I should pay sir any Law or agreement with Airtel and costamer .plz I need all one month service and 30 days 6 months balance 5 days charge or I return Airtel dish need my money back sir or will meet consumer court in Mysore . karnataka on next wed I wll take date sir
                  Deepak .k
                  [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Sucheta Bhaumik Mukherjee
                    from Kolkata, West Bengal
                    Jan 23, 2018
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                    Address: Kolkata, West Bengal, 700106

                    Today, i bought one 4g data sim. It is supposed to give me 2gb data per day for 28days. But one hardly use 0.5gb in 1day as no one can surf or download anything with that speed. It is so frustrating. Most of the sites say your time is up because its horribly slow speed. Airtel can not cheat people like that as no one can use 2gb data per day with that speed.
                    Airtel customer support has been notified about the posted complaint.
                    Sabse ghatiya net hai airtel ka..esse acha to aircel ka 2g net h..kam se km message to jata tha..or airtel to ek page tak nhi khulta..mera mobile noumber hai [protected]..address-noida delhi. Khora colny pragati vihar
                    Respected sir,
                    I lost y mobile with my postpaid airtel sim on 16th Jan 2018.kindly block my sim with number [protected].
                    So that I can get the duplicate sim with same number.
                    Sim was registered with Jaipur, rajasthan..
                    Thanks
                    Mr s K dubey
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                      P
                      PankajUdhas
                      from Hyderabad, Telangana
                      Jan 23, 2018
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                      Website: www.airtel.in

                      Airtel company just foolishing all the customers stating that 'airtel rs. 399 prepaid pack now offers 1gb data per day for 84 days to take on jio rs. 398 plan'..
                      But this is not true. Jio is doing as they announced i appreciate jio company.
                      At the same time i'm very much confused why airtel is doing this silly stupid things.
                      Still airtel is using their old plan i. E., 399 for 70 days validity. Not the new plan.

                      As promised by airtel they must have to give 399 plan for 84 days validity for all the customers.. If you are not able to manage this offer, then announce it publicly that you are still not capable of or manage of new plan due to lack of money in your pocket.
                      Thats the reason airtel is still lacking behind jio.
                      Jio is still number 1.
                      Airtel will never ever attain that place.
                      Airtel customer support has been notified about the posted complaint.
                      I have recharged Rs 148 pack which says providing unlimited Airtel to Airtel calls. But this is not working. No call is going through.
                      I agree with the above reviews. I have lodged a complaint of my own on 31/01/2018 about how I was misled into buying the Rs 349, 2.5 GB/day pack because of the options given in which the validity period has been camouflaged by overwriting.
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                        M
                        Malay kumar Bhut
                        from Rajkot, Gujarat
                        Jan 23, 2018
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                        Address: Bharuch, Gujarat, 392011

                        My aitel mobile number:
                        [protected](company provided)
                        [protected](self)
                        [protected](self)
                        I have serious problem of network and internet access at home. Voice getting crack and only 2G net working during net surfing.
                        Address:
                        A-4, Ambalalpark society
                        Behind swami narayan mandir,
                        Zadeshwar,
                        Bharuch-392011.   Replace all
                        Airtel customer support has been notified about the posted complaint.
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                          G
                          gautam1974
                          from Kolkata, West Bengal
                          Jan 23, 2018
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                          Address: Kolkata, West Bengal

                          I have been facing issues on getting my personal details available to people which included my call details as well as my location irrespective of repetitive complains no action taken when i wanted to disconnect the line they called me multiple times and asked me to stay. They share all information to anyone and everyone no privacy is maintained and when reported they don't take it seriously.
                          Now on data having a 4g connectivity on data card hardly i get 4g speed everytime when i complain they send a person they checks and say there is an issue and it will get resolved, today since morning instead of having 15g of data left the connection is very low. After calling up the call centre they started saying they are unable to check then check if sim is inserted all sorts of timepass question when i was bit harsh they said they will give a call back. Worse organization not sure how they are promoting fastest network they should say worse network and worse customer satisfaction
                          Airtel customer support has been notified about the posted complaint.
                          Mera number bnd ho gyaa h ji use khol dijiye gaa
                          I recharged amount of rs 110 to [protected] to bsnl mobile amount is deducted but not received please refund the amount this was done today ie 17/01/2018 please resolve my problem and make an effort to refund the amount
                          I have added 900 rupees to airtel wallet now i am trying to transfer this money to other wallet through net banking options where Airtell Payment Bank is available but the transaction failed every time. Please resolve this issue or refund my money.
                          Error-: debit is not allowed from airtel wallet
                          Y volte feature is only for some specific device from airtel y not other brands like motorola they are also 4g volte supported devices but y airtel is not providing volte for motorola device.plz airtel provide this volte services for every smartphones.
                          I had bought a new no [protected]. i m unable to recharge the no since i bought from the day. and the staffs at airtel stores are not supportive they are very rude and they called me 5-6 times for different reasons. but still my problem is unresolved
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                            N
                            nayanapatil2006
                            from Mumbai, Maharashtra
                            Jan 23, 2018
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                            Address: 800040

                            Dear sir / madam i lost my sim with mb sony experia Z, when I travel thane to manmad, by express at 6.45 am on date 19/01/2008, Its stolen nearby Egatpuri railway station my mobile number was ([protected]), so please you are kindly requested to block it to prevent its missuse by any one. Pl. inform the process of issuing a duplicate prepaid SIM card with the balance amount from my previous SIM.

                            Please contact me in no. [[protected]] ([protected]) or mail me [protected]@gmail.com) as soon as possible block the sim. For this kind act of yours, I shall be gratefull to you.

                            Thanking you,
                            Yours faithfully,

                            Nayana Patil
                            mulund-mumbai
                            Airtel customer support has been notified about the posted complaint.
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                              N
                              Niwin
                              from Delhi, Delhi
                              Jan 23, 2018
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                              I added 400 rupees to my payment bank wallet to perform transaction for the combo pack of 399 rupees. But when I tried to do the process it is not able to perform saying debit for this account is not allowed.
                              What kind of service is being offer to me by this corrupted company..I want to refund my money back
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                                M
                                from Mumbai, Maharashtra
                                Jan 23, 2018
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                                Address: 671531

                                Dear sir,

                                My name is madhusudhanan from mahindra finance cochin, i have been using the airtel data card last 1 year. Last week your local officials are announced a special scheme for us. As per the scheme they offered rs.599/ for 67gb and i took a connection. My sim card was activated on 21st jan evening and last 2 days i used only 3 hours for official mail accessing (Below 1mb datas), today (23rd after noon) i received an sms regarding i used 5.2gb out of the scheme 10gb.
                                I tried to contact your local people, but they are not giving any proper reply
                                Data card no.[protected]
                                My contact no.[protected]
                                Airtel customer support has been notified about the posted complaint.
                                Sir i am chandra mohan Madurai tamilnadu 625014 Tower installation AIRTEL side sms i am call back aswin customer executive attend call sir. First pay 26, 500 amount i am payed amount less my money AIRTEL side no response . sir compliment no responses i will tied
                                Mob No: [protected]
                                There are extra/higher deductions than time talked. Kindly check records and rectify the balance amount.

                                (Shiv Kumar Gupta)
                                Mob No: [protected]
                                We are from PODURU villege, west godavari district, AP. we are facing lots off problems in gaing Aertil service provider, we are unable to get signls in our village. we are using airtel before 12years, This problem having 2 months ago. pls rectify problem and clear it.
                                Hello,

                                Today I have user airtel prepaid recharge service online and selected the 399 amount option . After entering the required credit card details the recharge was unsuccessful but the amount got deducted.
                                Can you please resolve this and credit the amount back
                                Airtel rs 199 me unlimited call 1 gb data /per day me ye plan tha ...Maine[protected] ko kraya. Mujhe plan benefit nhi mila customer care ko call kiya wo bole activate ho gya aap smajh nhi rhae hai...Aaj[protected] ko call ki fhir bol rhe h 199 paln apke no pe vaidh nhi h
                                I changed from airtel postpaid to prepaid five days back. Still my sim is not activated. I have been to airtel store too, they gave yet any other sim still it’s not activated.
                                Service activated without consent. Charged 30 per week for the past few months.
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                                  S
                                  Sanjay Pant Nursing Officer
                                  from Jind, Haryana
                                  Jan 23, 2018
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                                  Address: Bageshwar, Uttarakhand, 263641

                                  Dear team,

                                  Hi i am sanjay pant, recently i have did a recharge transaction
                                  Through airtel my money (Airtel app). But due user interface i have
                                  Entered wrong no during the transaction.

                                  Kindly reverse the same in correct mobile no.
                                  I have already message the same information to “59109” but i got
                                  Respond “no keyword found”

                                  Now please do the same on urgent basis…. Details are as below….

                                  Date - 22/01/2018

                                  Correct mobile number-[[protected]]

                                  Wrong mobile number-[[protected]]

                                  Amount - 498

                                  Transaction id[protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Jan 18, 2018
                                  Jagadeswaran Jaga's response
                                  I change my network
                                  Outgoing call problem in #airtel during #NATIONALROAMING, call drop suddenly, when receiver take the call to answer, sudden call drop/disconnected? This create lots of tension because whom we call, He thinks we are annoying him. Full network Coverage 4G, Indoor and Outdoor both.
                                  Roaming on my mobile please stop it otherwise
                                  Iys going to 1 week, i brought a new airtel sim, on 1st day i used internet but after that i am unable to use internet services even a bit, i tried 121, 198 also but no any service is for internet problem.
                                  Sending msg so many times but upc code not received on my airtel no. [protected]
                                  And airtel has activated two value added services without my concent
                                  Im using airtel wallet, in my wallet having 2000+rs, but i cant use that amount, start to use it will be showing your account debit is not allowed lik that, i ll many time try but it ll be showing same error, pls resolve my issue, otherwise refund my amount to my bank account.
                                  thank u
                                  Not able to access internet, signal strength is showing full, but not even open airtel app (even with 3g/4g ) worst internet accessibility
                                  I would like to request whomever concern to reactivate my SIM card as it is important because of its use in the various accounts used like Bank accounts etc. As I was out of country I would like to know whether I am possible to activate it as soon as possible.
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                                    M
                                    Minni8
                                    from Thanjavur, Tamil Nadu
                                    Jan 23, 2018
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                                    Address: Thanjavur, Tamil Nadu, 613005

                                    Facing network issue for the past 5 days. Absolutely no network coverage at times inside the house. Other times too the signal strength is too weak. Couldnt make calls and no data coverage too. Called customer care. They said the issue will be resolved. But its still the same. Outside the residence signal strength is quite better. But nill inside. Kindly resolve it ASAP. Else we may need to switch network. Hope that doesnt happen.
                                    Thank you
                                    Airtel customer support has been notified about the posted complaint.
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                                      Ravi Arumugam
                                      from Bengaluru, Karnataka
                                      Jan 23, 2018
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                                      Namaste,

                                      i have visited your Gandhi Nagar Branch, Bangalore 15 days back then again on last Thursday to bring 3 number under Family Plan.
                                      i have four numbers
                                      [protected] (self)
                                      [protected]
                                      [protected]
                                      [protected]
                                      i informed them to have a family plan of three first numbers under Rs. 1199. and last number ([protected]) as Rs.199/- prepaid.
                                      But in my mobile app, it was appearing that my number and [protected] are appearing as Family Plan and [protected] and [protected] are appearing as Rs. 299 Postpaid Plan.
                                      Again i visited on Thursday afternoon and informed them about the problem.
                                      But they shown me in their laptop that.. things are properly registered but it was not appearing in my mobile app. There is no answer from Gandhi Nagar branch.
                                      Again i paid Rs. 1700/- for :
                                      Prepaid plan for [protected] and
                                      including in the Family Plan for the number [protected]
                                      The laptop of the Gandhi Nagar branch is showing 3 numbers in my Family Plan and one number as prepaid. but in my mobile app first two numbers are shown as family plan, when i tried to add another number. Error message is appearing.
                                      On Friday evening, when my son borrowed 15 gb, thought that, it will be taken from the Family Plan since his name already included on Thrursday at Gandhi Nagar Branch. But yesterday, i received a message that, i have to pay rs. 937 for 15gb data of [protected] number.
                                      whats going on about the service you are providing, i am confused.
                                      Yesterday evening i called your customer Care number (Mr.Naveen) When i informed him to check the status of my Family Plan. He said that, only two numbers are appearing ir [protected] and [protected]. i told him to lodge a complain but he refused saying that, third number ( [protected]) is not appearing in my family plan.

                                      You tell me now.. what should i do ?

                                      Regards,

                                      Ravi Arumugam
                                      [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Yesterday ie 24 January 2018, Airtel team was contacted me and telling me the same old story of 'only two names are appearing'. and requesting me to send the screen shot of my account information from the mobile. Then i informed them that, first pl check the data of Airtel Office, Gandhinagar Branch, Bangalore then come to me. Till now no change in my account of mobile also no contact. when i tried their number. It says 'switched off'.
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                                        A
                                        aadity
                                        from mumbai, Maharashtra
                                        Jan 23, 2018
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                                        Address: Mumbai City, Maharashtra, 400064
                                        Website: Airtelmoney

                                        Worst payment service app as made a payment of rs 1600 in reference to my airtel broadband connection payment status is not confirmed as called up the airtel bank customer care on 400 they say my money has been blocked when asked for the reason no one is in the mood to help me just shamefully telling me to wait worst service shame on to airtel and it's team my airtel bank account number is [protected]
                                        Its better to use paytm or freecharge as they refund the failed transcation in 4 hrs shame on airtel will never ever suggest any one to use
                                        Airtel customer support has been notified about the posted complaint.
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