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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 968

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S
Sravan P
from Bengaluru, Karnataka
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airtel secure - rejection of claim

Address:560016

Device claim – service request # 2587155

Airtel secure advertisement link :

https://www.youtube.com/watch?v=a7OH5O7u7Gk

I bought airtel secure, after viewing this ad in apr 2017. I read the terms and conditions and choose "airtel secure" becos of brand trust. And even after rejecting my claim for two times, im still continuing with airtel secure, jst to make sure, in case if the appalite consider...
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Ashok Jerry
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading information on website and lack of knowledge of the customer care

Address:Bangalore, Karnataka, 560078
Website:www.airtel.in/myplan-infinity?icid=homepagetile

To whomsoever concerned,

I was browsing through the internet and decided to check on the offers with airtel as i am currently using a 649 rs pack and under this pack, it has an option for wynk and airtel tv, including handset protection.

I downloaded the wynk music app and along with that, i got airtel tv app, when i clicked on the link with the sms message. These apps comes under my subscription pack of 649,...
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P
pratikmundra
from Delhi, Delhi
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sudden balance deduction without alert message

We have recharged with rs.28 for the internet offer on our phone on 10th dec 2017 at mid-night with validity period of 2 days i. E 13th dec 2017 but today at early morning i had on internet for the updation of one app on playstore which around 15 mb & at time my internet balance was more than 100 mb, msg pop up saying data consumed 10 mb & rs.68 was deducted from account balance which was shocking to me since i had more than 100 mb as a internet...
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munnaqc
from Gopalganj, Bihar
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what mobile service started on my number without my consent

Address:Gopalganj, Bihar, 841405

Dear sir,
Today on 13 dec 2017, at 11:42 am, i received a message on my prepaid mobile no. [protected] stating "whatsmob service has been renewed on your airtel mobile@rs150 for 30 days. To deactivate call or sms stop to 155223". This money has been deducted last month also and even this month without my consent, thus i kindly request you to refund my money and stop this service without further delay. I also want to know, how and why...
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R
Rajeev Ramawat
from Jodhpur, Rajasthan
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calling and data problem

Address:Jaisalmer, Rajasthan, 345001
Website:www.airtel.in

Sir... Mere airtel number [protected] par mene 499 ka richarge karaya tha. Free 1gb data daily + free calling recharge ki validity 70 days jo ki 7/01/2018 ko khatm ho rahi hai. Lekin me aaj nahi call or nahi data use kar pa raha hu. Mene 198 or 121 pe customer care se bat karne ki koshish ki lekin vaha par bat nhi ho pa rahi hai.

Plz sort this out. Mujhe urgent call karni hai or mujhe out of ciyy bhi jana hai to please please...
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S
Sandhya_shifi
from Bengaluru, Karnataka
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rs.149 offer not received - regarding previous complaint

Address:575014

Regarding my previous complaint. Airtel people has not bothered about the complaint.. Please look in to it. Please contact to [protected]... The owner of the number is having little difficult to explain n the recharge is done by me. So please contact me.. Please go through the complaint which i have given previous n i hope u will solve this issue soon....
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R
Raj.bhatti1
from Ludhiana, Punjab
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unable to make outgoing calls in roaming for prepaid no.

Address:Ludhiana, Punjab, 141003

I have an airtel prepaid connection number... From punjab. Whenever i was in roaming i am unable to make outgoing calls, but receive incoming calls. Now i am in roaming and facing same problem. I am really facing problems with this kind of poor services from airtel. Kindly look at this matter and try to resolve my problem. Thanks

Mobile no. [protected]...
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Website:airtel.in

At november 6th 2017 i visited to panama & on 11th nov i recharged with ir pack of 3995 rs which include 3 gb data & 200min. Incoming/outgoing for 10 days, but during that 10 days period none of service worked on my phone, instead when enabled mobile data, amount deducted from my wallet balance.

On 13 nov. I called with skype no. On hotel wifi to customer care & they assured me that they have taken my complaint & team revert...
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S
Shuchi Mittal
from Raipur, Chhattisgarh
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want to unbundled broadband connection from postpaid connection

Address:U

In my airtel app one landline number is automatically added and bundled with my postpaid connection and getting data benefits. I complained about that alot times but no one is giving me exact details. As my number is mumbai circle number and broadband connection is of madhya pradesh circle so both circles are not helping me. I am frustrated with the service of airtel. Apart from this i want to port the number so i request for porting code,...
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S
Shalini CS
from Bengaluru, Karnataka
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postpaid to prepaid conversion is taking more than 6 days

Address:Bangalore, Karnataka, 560102

Hi,

I am shalini, i work in an mnc, i am writing this email with great depression and frustration.

I recently raised a request to convert from postpaid to prepaid connection of my airtel number [protected]. Raised this request on tue 5th dec at airtel office in hsr layout sector 2 parangipalya, bangalore 5600103. They gave a prepaid sim and said it will take 48hrs to get activated. On wed 6th dec my postpaid...
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S
Sonunajir
from Delhi, Delhi
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my airtel account debit freeze

Address:New Delhi, Delhi, 110076

Year ago i added some rs 12, 000 to my airtel bank account in credit card which i use for paying bills and mobile purchase for our airtel post-paid mobile accounts. Recently i started getting an error and the customer service at airtel told me that my account is in 'debit freeze' and asked me to submit proof of id and address proof which i did, now they are asking for aadhar card number my mail i'd
[protected]@gmail.com
Plz...
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K
Karan426
from Delhi, Delhi
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sms and call detail

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.chrome.in

Sir hame apne number messages or call ki jankari chahiye kripya agar aap jald se jald jankari de de name khusi hogi
I want to detail my number so
Please sir send details
February's call history and (Sms) messages history pdf file on this emailid

[protected]@gmail.com this is my airtel number :=
[protected] :=
Please sir
'your sincerely'
Regarded please...
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A
anuragsingla911
from Agra, Uttar Pradesh
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excess bill generated for broadband connection

My airtel broadband connection has received excess bill as compare to earlier bills. On calling to costumer care, i get to know that my plan has been changed on relocating to noida from gurgaon where as while shifting, airtel has confirmed that my plan will remain same.

This is really disappointing attitude from airtel. They have neither close my gurgaon connection and also activated new plan on noida connection.
br...
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N
niraj4070
from Mumbai, Maharashtra
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call drop & internet not work properly - from last 3 month

Address:Mumbai City, Maharashtra, 800099

I regret to inform you i am facing issue regarding call drop and internet not working properly from last 3 month.
In that regarding i have already inform to airtel customer care but still am not getting any response form there side.

Is it only portability solution for this issue...?
Complain no.[protected]
Mob - [protected]

Regards
Niraj...
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Address:403709
Website:ww.airtel.in

I had requested to cancel my postpaid airtel dongle number:[protected]. But they keep on charging me every month even tough i have not used any of the data.

My plan is data card 999_new (Without voice and sms) and device is alcatel mw40cj
Imei [protected].

I want to disconnect as soon as possible to avoid charges.

I have sent them frequent mails but no one response. Kindly help me in...
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N
Nephrodoc
from Chennai, Tamil Nadu
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value added services added without my consent

I have been using my airtel number for the past 17 years. Last month without my knowledge 3 value added services were added - rs.49 on 15th november for topdoctorsonline, rs.35 for glamour zone on 23rd november and rs.99 for superstore on december 4th. I deactivated the services on the same day by using mobile app and sms, but i have been charged for the same in my bill along with taxes...
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Address:Krishna, Andhra Pradesh, 521151
Website:Airtel

Hi Team we recently ported to airtel from other net work .first time they charged Rs250 for data and voice for month. But no use to be in airtel since they are not activated 4G . We called customer care and registered complaint no::C4GDA[protected]. but no one is tacking action on this. My money totally waste. Please help me on this....
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H
harjik
from Chennai, Tamil Nadu
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network issues form airtel

Address:Bhilwara, Rajasthan, 311001
Website:AIRTEL

Sir i am using airtel 4 postpaid number in bhilwara, but from last 1 year having many issues in 4 g network . I request u to take an action . Ihad complained many times in airtel officeor ustomer support number . But they had not done anything for me .Please reply me on my mail id . [protected]@gmail.Com . I dont want to port but i want better service from my company as bacause i am the oldest customer of aairtel...
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A
ANUJ MUTTHA
from Surat, Gujarat
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refill 448 plan twice - need refund

Address:Surat, Gujarat, 395009

Recharged my prepaid no. With 448 airtel prepaid plan on 12 november 2017, which will remain for 70 days as per the plan from airtel. But on 12th december 2017 activated same 448 airtel prepaid plan by mistake.. While 448 1 plan already active on my airtel prepaid service, need refund for other 448 deducted for same plan for same services..
Awaiting for your revert....
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V
Varun@agro
from Hyderabad, Telangana
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signal not coming, company clueless

My airtel number [protected] suddenly stopped receiving signal on 26 nov 17. I complained on [protected]@airtel.in atleast 10 times. I also got duplicate sim from the airtel shop twice but still for 17 days today 12 dec, the problem is not resolved. They are unable to find out the problem too which is highly unprofessional. I have had to suffer mental turmoil for long because of this issue. Please do the needful as soon as possible...
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