Airtel Complaints & Reviews

I am use for aircel [protected] network in chennai. Your customer care people ask me i[censored] change ur network sir so i say ok on 21 th august.
After 3 days ur office person came collect rs 300
For network change. So many time i ask for ur customer care but nobody response for that. After one month ur people called me for network change then i told reason the say i check then i will call u but not called. So we attached that bill.

Dear sir/ madam

As per i requested my mobile no. ([protected]) sim card no.[protected]u) is changed dated[protected], but yet the sim card not activated till now. I have requested too many times to your customer care but there were no satisfactory answered or complaint handling by them.

So i requested to you that take a necessary action regarding this request.

Regard's

Tejpal yadav

([protected])

I done airtel recharge of rs 498 on 18.01.2018 at 02.08 p. M wide order number [protected] through paytm (Recharge of mobile number: [protected])

But the recharge was not done and balance was deducted from bank

It's status shown on patm as payment confirmation awaited

Kindly look into this matter and refund the amount

Front page of airtel makes a false promise: it says "every problem that is yours to face will be ours to solve. You don’t end up using all your plan data? We will add it to the next month.". Whereas they have removed my 150gb of carry forwarded data making a statement that i have downgraded my rental plan. Even though i have downgraded my airtel plan but the data which they have removed i bought it on higher rental plan so they do not have any rights to remove that. Also i have not downgraded my data plan initially in 1199 they were giving me 26 gb of data now in new plan i will be getting 50 gb of data.
This company is a cheater company they are making false promise on the front page of their site. You can see they are promising that they will forward all the unused data to next month.. I can not see any * mark saying terms and condition apply but after removing my data they are making all nonsense terms and condition.

Airtel is the worst service provider.. I am a corporate customer and using airtel since ages.. I wanted to convert from postpaid to prepaid.. Its been 10 days.. Nothing has happebed.

They took documents told it wil b done in 4 days.. Nothing happened.. They gave me a new sim which later they said is of no use and i hv to take another sim.. Then the said there is "system problem". The staff behaviour at hinjewadi phase 1 outlet is very rude and boorsh..

Airtel is fraudster and enployees goons as employees..

Hello sir my complant airtel 3g & 4g connectivity 3g connectivity automatic off and on bigg problem 4g signal not poor my area my complant forward 3 to 4 month first sumbit but company not work my complant plz help me sir poor 4g network lauch. My area (State punjab) (District moga) (Village khote) (Pincode 142046) my contact number [protected] plz contact me and solved my problam

I had to port my airtel kerela sim to airtel tamil nadu with an mnp plan of 229 rs. My sim was activated in 7 days, but the sim was not recharged. I enquired with the airtel velechery office from where i bought the sim. The store employees were not interested in my problems and its been 3 days since, i have still not got a reply nor has my sim been recharges. I am not able to call anybody due to this, and have no idea in what to do. I am deeply disappointed in your customer service.

Vodafone is my current network provider. I wanted to port out in airtel. I have submitted all required documents on 22/12/2017 in office at address: shop n0 105, smriti nagar, bhilai - c. G, smriti nagar, chhattisgarh 490020. Mr. Harish who's contact number is[protected]‬ said that the porting will be done in next 7 days. Till today my porting request has not been processed. When ever i call harish did not answer my phone. I have submitted documents again on 08/01/2018. And yet there is no response from harish.

I use airtel sim for a very long time but from some months airtel giving some network issue and i have compliant about my problem but they didn't resolve my network issue problem after some day i wasn't able to receive any incoming calls or messages from others and when i call to some person then sometime it's show no service on my phone i have tried lots of time complaint but non of airtel customer care executive were able to solve my problem

After using the services for more than 7yrs when we requested to upgrade our normal DTH connection to HD, you people sent a fraud person to our place.

Name: Pankaj Bhatt
Mobile No: ±91 [protected]

First of all we asked for the Plan A Rs.2550/- HD upgrade for 12months ( Screenshot attached). He fooled my old parents saying that it does not happen like that. You have to recharge for Rs.5801/- .

Above that he charged for HD Box which was all inclusive of the scheme as per airtel website. Not only he charged Rs.600/- for the box but Rs.170+150 for adapter and remote respectively.
I mean does anyone give the HD box without adapter and remote?

This is a case of cheating and fraud. I emailed and called several times for either refund for Rs.600+170+150 or just cancel the whole account and refund the money but no response was received.

The bill enclosed, he gave seems fake too. Not including remote charges.

Please help resolve the issue.
Dhaval Shah

I am trying to get an airtel connection from past 2-3 years. Every time i get to hear that it's not feasible in your area, because there is no line or the line was damaged in the construction of road.
Can't airtel put new line in the area. There is high requirement of airtel connection in my area.

I am hoping a solution to this problem. Thank you.

This airtel payments bank is doing fraud business, there is no help from customer care and simply harassing on call for submitting confidential documents for KYC, for your info KYC is already verified and then only i added rupees 2000 into wallet from my bank account and recharged the prepaid number for 100 rupees, and this transaction was successfull but only got 50 rupees talktime, available balance is 1950, but unable to recharge any prepaid number nor any bills, always getting error "Debit for this account is not allowed". From last several days unable to catch hold of customer care its always going to recorded voice menus. They are not resolving the issue despite of KYC is verified, again forcing to send KYC details even after that problem is not resolved. Airtel is irresponsible and strict action should be taken.

Yet again Airtel India has proved it that have the most pathetic customer service. Inspite of several mails, you havent activated my number and now are forcing me to pay money for new sim cards which is absolutely wrong for me because i will not effort these type of charges, i haven't used your services. In last 2 weeks I had to pay Rs 300 amount because my number was still not active. Now that I have asked to keep it in safe custody, I still have been charged an amount of 100 again. Kindly have a call arranged by your senior (Please explain him the case, no one wants to expalin the whole story again). I have already shifted to Jio, considering your fabulous customer service track record... Call me [protected]...

Outgoing call problem in #airtel during #NATIONALROAMING, call drop suddenly, when receiver take the call to answer, sudden call drop/disconnected? This create lots of tension because whom we call, He thinks we are annoying him. Full network Coverage 4G, Indoor and Outdoor both. कृपया आप लोगों से अनुरोध है कि हमारी call end की समस्या का जल्द से जल्द समाधान निकालिए। हमने आपके यहां कई दफा कंप्लेन किया लेकिन आप लोग लगता है कि मोटी बुद्धि के हो गए हो कभी कोई सुनवाई होती नहीं है और ना तो कुछ उसका समाधान निकल कर आता है।

I have made a complaint regarding fluctuation of mobile network on 10th january-18 as per complaint no.82616994 but nothing has yet been done. I am feeling lot of dissatisfaction because during a call from mobile voice usually breaks in betwwen, due to which lot of calls get wasted. May pl. Do the needful at the earliest to provide relief,
Thanking you in advance,

Yours faithfully,

Subodh jain
Sect.-5, h. No. 1425, vasundhra
Ghaziabad-201012

Hi,

I have added 20000 in my airtel wallet, after that airtel blocked my wallet service, each time i try to make transaction from my wallet getting this message "debit transaction is not allowed". After they asked for pan, aadhar and bank statement now 9 days gone, no soltion, yesterday (17/01/2017) one of customer care executing was saying that problem will be solved by tomorrow (18/01/2017) but when i call to cce today (18/01/2017), now they are saying that your date of birth is miss matched. I dont know where airtel india is matching my date of birth i have already submitted pan aadhar and bank statement, i did not get any mail from airtel india, they did not inform me about my dob, now qustion is if they informed me about my dob mismatched then why yesterday cce assured me for solution by today

I have ported my number from vodafone to airtel but my new airtel sim is not working even after 9 days of porting request.

My old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys. I have raised request for port on 9th january 2018, after 9 days my problem have only doubled instead of getting resolved, as now my both sim are not working.

Is this your world class service

If i call on customer care or go to airtel store (They replace my sim 3 times) they don't have any solution also,.

Please make my number operational otherwise tell me who will be responsible for the loose that i will go through because of inactiveness of sim. Please solve my problem. My business has stopped because of this.

Hoping this time my issue will be resolved

My number is [[protected]]

Thanks,
Ram kishan

I have bought a airtel 4g hotspot which is not working now. I have visited the sirtel store and they did not accept any complaint and without checking the device they advice me to check in any hardware store if the battery is having some issue. Even they did not help me on availability of battery for the device. Have spend 3000 on the device and now am not able to use and dont know to whom i should complaint.

My airtel number: [protected]
Name: rajamalakar
Register location: chengalpattu, tamilnadu

I'm in hungary for past 8 months because of my official work. I will come to india only after 3 months.

Two weeks back, i got a message from airtel stating that i need to recharge my above mentioned number to avoid deactivation, since airtel people found no usage on my number for past 90days. I was unable to recharge my number in online at that time.

Again i tried on 9th jan'18 it showing invalid number. Airtel people had deleted it without any intimation. All my official and personal transactions can be done only thru that number.

When i approach airtel nodel team, they confirmed me that number can be activated within 15 days in any of my family member's name in prepaid. But when my brother approach airtel head office in santhome, they are saying that number can be activated only in postpaid in my name. For that too i need to appear in person. They were dragging us from chengalpattu to chennai for more than one week

Worst part is, even i couldn't book my flight ticket without that number since all my bank transactions can be done only thru that number.

I'm writing this mail with last drop of my hope. Please help me on this

Thanks in advance!!

Regards,
Rajamalakar
Rajamalakar. [protected]@gmail.com/ [protected]

P request
Hello airtel team

I have requested for mnp on my vodafone no to airtel on 9th of jan18 and it is 18th today. (9days), now my vodafone network is gone with the porting done from there side. The new airtel sim is not yet activated and this is very frustrating as i have called customer care several times and visited the airtel store with no positive response. Getting so much loss in my business due to this if my problem will not resolve i’ll raise complaint in trai.

Please resolve asap
Regards
Fazeel khan

Sent from my iphonex