Airtel Complaints & Reviews

Even when the weather conditions are good, i am getting error code b001 which is for disconnection due to bad weather. When i called customer care, the lady executive does not even know how to talk to customers. Her behaviour was very rude and she did not even take my complaint and disconnected the call when i asked her to transfer the call to get manager.

This morning at about 10-20am i received a missed call to my mobile no [protected]. When i called back it is a recorded sex talk, which i could not even switch off. It ran for awhile. After it ended message of billing read it is 6minute call costing rs 150/-i wonder how airtel can allow such spurious calls and eat away all our balances for no fault of me. Please look in to the matter and restore my account balance. How a 6 minute call cost rs150-? Please inform action taken to my email [protected]@yahoo.com

I have taken an iphone with airtel a year back with rs 1999/- plan per month, where rs. 1334/- is emi and rs. 665/- as rental. The airtel is charging this amount every month as part of my bill, at the same time their finance team (Bajaj finance) is deducting the same emi from my bank account from last april. I have informed this with airtel many times, but no action from them yet. Also airtel has informed that my contract is already ended by june 2017, still deducting the emi two times monthly. They have adjusted few amount in my earlier bills, but i have asked them to stop. Hence they haven't paid the extra amount of last 3 months back to me. At the same time, airtel has charged me emis after my contract period. The total amount deducted extra is 3 months of emi deducted from my bank account + 6 months of emi part of my bill after contract. I have escalated this issue many times, but no action yet from airtel. I am following with airtel most of the days, and it is affecting my life with lots of stress and tension. Please help

I was getting reminder to move to 4g from my existing sim(3g). Hesitantly when I moved( I was happy with 3g also) the sim is not working.

Dear Airtel team,
Kindly fix this or call at [protected] in case you need any details but you can't switch off my sim for 48 hours.
Just FYI: Vodafone changed my sim in 7 mins flat( including activation).

There is no 4g data speed as airtel brags about as i have been experiencing problems since the day i have recharged my phone
Why does they give you fake promises if they can't even fulfill it
And there costumer service is soo poor that when i tried getting help from there they said they regret regarding my problem but have no solution towards it
It just as simple as that i want my money back with an apology from airtel regarding their disrespect and fake promises.

When I link my airtel sim card to adhar they open my airtel payments bank account and link my lpg gas cylinder to that account and my gas subsidiary go to that account and I was searching from last 3 months for that in my sbi bank account so I want to close my airtel payments bank account as early as possible

Bhanu balani
[protected]

I recharged with rs448 through airtel official website with the page showing recharge successful, money was debited from my account.
But my number was actually not recharged.
I contacted airtel customer care with the transaction number given by airtel website. But the customer care executive said that he was not able to trace the details through the transaction number. He then said that the transaction number didn't exist. Hopeless service. The transaction number which airtel gave me was not available to airtel customer care executive. He also insisted not to recharge through any online mode. So poor airtel...

I have airtel postpaid connection, and having infinity pack of 799 in which i got 40gb 4g data.
But from last 1month i am getting 4g speed only at youtube. No other sites i opened getting faster speed than 100kb/s. But in youtube i am getting speed of 5mb/s.
Airtel is just fooling me by giving data.
I have also complaint to 121 many times, but they are not doing anything.

Worst!
There is no other words for this airtel company... India has seen worst thing ever in the history of its telecommunication...

Though i live in the very center of the it-hub in hyderabad. The signal is very poor.in my house i won't even get one point and my friends and everyone who calls me gets frustrated due to this network.

Its not just me, neighbors are also feeling the same way. Yours is the worst network ever.

Forget about 4g, 3g, atleast give me 2g. I can't even call anybody.

I live just beside rto office, kondapur main road. Hyderabad - 500084

Whenever somebody is trying to call me ([protected]) they hear a voice saying"this is an invalid number", for the record i am bale to make outgoing calls and also use the internet services without any issues.

But unable to receive incoming calls.
The problem persists from (17th dec 2017, 08:30 a. M) i have tried to reach the customer care but no one is able to rectify my problem

Hi team

I have provided the documents and paid the amount on 14 of dec and was told that the devices will be installed by another technician within 72 hours. I was waiting patiently.

However, today (Dated 18 dec 2017) i was told that i will have to wait for another 4 days for the installation. I asked the reason and they told it is some technical issue (No specific reason is there).in my flat, other people are able to use the airtel broadband connection and the new connection is 200% feasible.

Please provide proper network in my village. Swastik nagar village, madhavaram post, in my village our network is more problem for voice calls and 4g network. Please give the 4g network to my village, when 2g is there that time voice call are work with good condition. Now you are updated to 4g network problem occured.

Thanking you,
N. Poorna kumar reddy.

Dear sir
Airtel postoaid mobile no. [protected]
We payment by rs. 596.00 dt.03.11.2017 txn id - 798603
Payment by my airtel app. But payment failed.
So please given refund rs. 596.00 &
Rs. 470.00 dt.18.12.2017 txn id[protected]
Payment by ubi app. But payment not credit in my account
So. Please thst amount credit in my bank account

Thank you

Date 18th dec 2017
From:
Manjunath. B
Airtel data card number: [protected]
[protected]@gmail.com

Address: property no. # 3 / 2nd floor, 1st cross, adarsh nagar, nagar bhavi main road, bangalore - karnataka - 560072

Old address: # 103, 5th cross, vayalikaval layout, near gkw layout, vijayanagar, bangalore

To:

Corporate communications bharti airtel ltd., 6th floor, tower a, plot # 16. Udyog vihar - ph-iv gurgaon haryana 122001. Tel.[protected] email: airtel. [protected]@in. Airtel.com
Nodalofficer. [protected]@airtel.in
Airtel. [protected]@in. Airtel.com
[protected]@in. Airtel.com

To: minister for consumer affairs, food & public distribution

Shri ram vilas paswan, hon’ble minister, 179, krishi bhawan, 23070637, 23070642,[protected]Fax)
[protected]@nic.in

To: shri anil bahuguna (Joint secretary)
Department of consumer affairs,
Room no. 546 c, krishi bhawan,
New delhi 110001
Ph. No. 23386189, email:- pms-ca[at]nic[dot]in
[protected]@nic.in

Director (Pg)
Department of consumer affairs
Krishi bhawan. New delhi - 110001
Email : nch-ca[at]gov[dot]in
Tel :[protected]
[protected]@gov.in

Bcc to: [protected]@timesnow. Tv, [protected]@timesgroup.com, [protected]@ndtv.com, [protected]@zeenetwork.com, [protected]@zeenetwork.com, [protected]@intoday.com

Bcc to: [protected]@trai.gov.in
Sudhir gupta secretary 23237448 23222816 secretary (At) trai.gov.in
2 shailendra kumar mishra pr. Advisor 23221856 23235249 skmishra (At) trai.gov.in
3 sunil k. Gupta pr. Advisor 23220018 23212014 pradvbcs (At) trai.gov.in
4 u. K. Srivastava pr. Advisor 23233291 23230056 pradvnsl (At) trai.gov.in
5 a robert jerad ravi advisor 23230404 23213036 advqos (At) trai.gov.in
6 agneshwar sen advisor 23234367 23220442 asen (At) trai.gov.in
7 arvind kumar advisor 23220209 23230056 advifn (At) trai.gov.in
8 c. P. S. Bakshi advisor 23236119 23237923 cpsbakshi (At) trai.gov.in
9 mrs vinod kotwal advisor 23230752 23236650 advfea1 (At) trai.gov.in
10 sanjeet singh advisor 23220020 23221998 sanjeet. Singh (At) trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@singh (At) trai.gov.in

Sub: airtel post paid data card mobile number: [protected] my plan 699/- daily 2 gb data backup 8gb data, (Total 68 gb plan but i am not able to use 5 gb also because of airtel bad 4g poor worst quality network.

Sir, i am manjunath. B using airtel post paid data card mobile number: [protected] my plan 699/- daily 2 gb data backup 8gb data, (Total 68 gb plan but i am not able to use 5 gb also because of airtel bad 4g poor worst quality network.
So until they fix the network problems i swiched to 1gb 35 gb data available (But still airtel bad 4g poor worst quality network 80% of my data not able to use it, check my compliant in this number, airtel data card no: [protected].

A) in open network tower is showing v good. Its next to my building within 20 meters, when i took this connection 25 mpbs speed i was getting but from last 2 months not even 1 mpbs speed not even i can send mails properly.

2) airtel customer care i called and registered this compliant,

3) they sent one engineer to my location and verified signals it was very poor he told me, they told me that they will fix this problems in 15 days.

5) airtel customer care officer given me 50% discount on my bill and he told that until problems they will not fix they will give 50% discount.

6) till date they have not fixed the problems but again i got 100% bill to pay this mont

What is this service i don’t understand?
Seeing airtel adds people are purchasing dongles and wifi routers, if tower signals not working they have to through dongles and wifi routers to dust bin, it looks like airtel 4g plan are fraud

My home is in city center area of bangalore, just 10 kilometers to state assembly building vidhana soudha, here also aitel tower problems means what about entire india 100000 of small villages are there, how they are running this service.

So, please [protected] data card bill dated 04-dec-2017 is due on 22-dec-2017, wave of entire bill amount and

Fix the network tower problems give the promised speed and quality network signals, i will take daily 2gb plan and continue paying the bill regularly.

Thanking you, sir
With regards,

Manjunath. B

I had discontnued airtel dongle and i had to clear the bill, inspite of going to airtel gallery and paying the overdue amount also!, airtel customer care executive named aarti and one of the other colleague and few more to be named called and spoke in a rude manner!.
They don't have courtesy nor records!
Nevertheless to say inspite of paying the bill they are behind you and calling you every now and then.
And before paying the bill they even said you pay the bill and then talk to the manager!!
Felt hurted, we also loose temper but they should be trained to deal with customers
(Clients)

Hi i am srikanth. I have a "moto c plus" mobile for that i thought change my airtel sim size as nano. So i visit the airtel store which located in balapur (Hyderabad). First i pay 50 rupees for new sim and i gave a id proof. They said after 4 hours it will change but it's not change. Again i visit todays they do the same process but not it's change. Till today i am visited 4 times in this office but they should not give clear reply. Their respect to the customer is very very poor. I am very hurt because of their behavior. So airtel head office please confirm your employees are do work correctly. Atleast teach them how to behave with the customers.

While recharging on paytm, i entered the wrong number and recharged 349. On querying paytm, it said to contact operator with the operator reference number (Transaction id mentioned below). Please help me reverse the amount. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno)' send to 59109 message. It responded as no keyword found.
I tried reaching for customer care executive through every number i could find on the internet for airtel customer care. (121, 198) none of them could give me any option for speaking with a human. Date:18/12/2017
Wrong number : [protected]
Transaction id :[protected]
Correct number : [protected]

Hi,

In the month of dec2017, when i checked message i found my money of rs. 150 deducted whatsmob service, when i called the airtel customer care they said it is deducted yes but when i told them we are not aware of this then why airtel allowed to deduct money? They said they are not responsible.
If they are not responsible then why the don't stop providing service itself? When they can deduct our money without our concern.
If you are giving my money are you not responsible? I trusted you and given money to you and after giving you are saying not responsible who will accept this.
I request govt of india and take action on such act to give more confidence to country men to encourage online transaction as our prime minister moto.

Hope to get suitable support and help to resolve this kind of issue to anyone in feature.

Regards,
Krishna

Educationworld office at 703-704, 7th floor, devatha plaza. 132 residency road. Bangalore 560025 has 30+ users of airtel connection and hundreds of complaint have been registered for worst network and call quality.
Airtel is least bothered to solve it, i am afraid failing to attend complaint we would switch to other service provider.

All employees of educationworld would be switching to other service if call connection and quality is not improved in next 24 hours.