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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 977

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D
dhirendrayadav
from Chandigarh, Chandigarh
Jan 12, 2018
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Address: Solan, Himachal Pradesh, 174101

I am using 448 rs plan for 1 gb 4g data daily but aitel given 2g speed and cost me 4g speed. I never spent my 1 gb data because of data speed. It niether downloads a video nor a single image. So i want... Please return my left money in my acount and i will choose jio services, jio gives better 4g speed as compare to airtel and also give more validity in same cost...
Please return my recharge
Airtel customer support has been notified about the posted complaint.
What happened to your network, today I'm not getting network at all its the worst experience with this network. Unable to make a call and it's giving trouble to access to Internet...
voice quality of airtel is very poor. airtel never show LTE network but they cost for 4g network.. airtel stolen money by giving 3g dpeed and said that... we are given 4g network...
i found airtel is worst network at current time.
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    munsiddhu32
    from Noida, Uttar Pradesh
    Jan 12, 2018
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    Address: 244251

    I have two airtel dth connections. Recharge my one airtel dth tv with 350 rupees. After checking balance. It was showing 320. After confirmation of customer care they told me that is late recharge fees dedicated from my account. I don't understand till now why they charge late recharge fee on prepaid services. Please help me about this concerns. This is directly make money form customer.
    Airtel customer support has been notified about the posted complaint.
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      Sheikh Irfan ul islam
      from Rohtak, Haryana
      Jan 12, 2018
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      Address: 193502

      Airtel india... It is frustrating to complete the claim process. After multiple attempts through uploading documents on the site, sending multiple mails, calling the call center - my claim status still shows that the documentation is incomplete. Sms for call back gives an immediate response saying you will be called within 2 business hours, there is no call back even after 8 days. Top it all there is restrictions on number of calls the customer can make to the call centre. No responses to emails. Why create a service which cannot be delivered? My multi connection no is [protected] whose activation i want, call me [protected]/[protected]@gmail.com
      Airtel customer support has been notified about the posted complaint.
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        C
        C.S.Ramesh Reddy
        from Bengaluru, Karnataka
        Jan 12, 2018
        Resolved
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        Address: Bangalore, Karnataka, 560037
        Website: www.airtel.com

        Yesterday night my number [protected] to airtel. But im not able to receive incoming calls and sms to my number. I have tried calling with all network mobile numbers. Please help me as soon as possible. Airtel is not connecting me to customer care also. This is totally negligence on customer. Airtel please respond immediately and resolve my issue.

        Mail id : [protected]@gmail.com
        Jan 12, 2018
        Complaint marked as Resolved 
        Automatically it got activated
        Airtel customer support has been notified about the posted complaint.
        Jan 12, 2018
        Updated by C.S.Ramesh Reddy
        Phone number [protected]
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          H
          Himanshi kaushik
          from Narwana, Haryana
          Jan 12, 2018
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          I have 220.00 rs.in my main balance but still i cant activate offers with my main balance through my airtel app. Why do i spent money to recharge, as customer care said me to do, while i am having sufficient balance as my main balance. Please give some alternative as my airtel app is showing only two options that are net banking and pay with cards like debit or credit card. Though my airtel app balance is nil but i have much more money in my main balance than the amount of recharge as shown in offer i. E. Of 199
          Airtel customer support has been notified about the posted complaint.
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            S
            Shiv6969
            from Bhagalpur, Bihar
            Jan 12, 2018
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            Address: 829144
            Website: Airtel

            I am trying to do recharge through airtel app using my airtel wallet but it displays, "debit for this account not allowed."
            This is causing too much trouble for me. I am a student and ₹448 is too huge a sum for me to be stuck somewhere.
            If it was meant to be freezed then i should not have been allowed to add that sum of money to the wallet in the first place.
            This is very bad from airtel.
            Airtel customer support has been notified about the posted complaint.
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              S
              sonieteck
              from Hyderabad, Telangana
              Jan 11, 2018
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              Address: Hyderabad, Andhra Pradesh, 500016

              Visited showroom of Airtel Ameerpet Hyderabad
              Company failed to update on aadhar
              Many attempts, all failed
              Waste of time
              Waste of transport cost
              No response so far??
              staff at Airtel, was unable to explain as why they are not able to update the Aadhar records,
              They tried and failed
              They told me to change the instrument, without reason
              Other messages are well received while Aadhar update message not received
              No reason
              Airtel not keen on Aadhar?
              Airtel customer support has been notified about the posted complaint.
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                A
                Abhilash Jha
                from Delhi, Delhi
                Jan 11, 2018
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                Address: Gautam Buddh Nagar, Uttar Pradesh

                My name is abhilash. My airtel number is [protected]. I had recharged my airtel number of 448 plan with a validity of 70 days but soon after jio increases their validity of the same play, airtel too increase the validity to 82 days of 448 plan. So what about us who is still using the 70 days of validity but others using 82 days of validity of same plan. This is really feels disgusting for me to digest this formula. Airtel should definetely answers me. What is that...
                Airtel customer support has been notified about the posted complaint.
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                  L
                  lalit.vaswani
                  from Mumbai, Maharashtra
                  Jan 11, 2018
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                  Address: 500029

                  My company allows to claim reimbursement of my cell phone bill. For the last 3 months, airtel has been inflating the bill amount which is almost 3 times of my average bill. After talking to the customer service reps, the correct amount gets updated online and on the app. However, this doesn't help me as my company accepts only printed phone bill. After repeated requests, airtel managers stated that they cannot issue a bill with the correct amount. I was promised that this issue will not reoccur but it turned out to be a false one, as always. I need airtel to reimburse the bill amount as i am not able to claim from my company as it is entirely airtel's inability to rectify the issue at their end.
                  Airtel customer support has been notified about the posted complaint.
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                    D
                    Deepika Mehta
                    from Mumbai, Maharashtra
                    Jan 11, 2018
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                    Address: Mumbai City, Maharashtra, 401105
                    Website: www.airtel.in/prepaid-recharge?utm_Source=pfx_google_search_brand_sitelinks&utm_content=prepaid&

                    My ac had a bal of rs 200 and now today 11 jan its showing nil balance. and the customer support guy is giving the reason for deduction is that i was on international roaming. where as i never travelled outside india. kindly refund my money, you people are cheater.and worst customer support specially a guy from airtel Mr. Santosh pawar who behaved so badly with its customer.
                    Airtel customer support has been notified about the posted complaint.
                    Jan 11, 2018
                    Updated by Deepika Mehta
                    Hi, i have airtel no .with me. last month did a recharge of rs.300 and today, 11 jan 2018 the balance showing is nil. when i spoke to customer support they gave the reason for deduction is international roaming whereas i never travelled out of india. this is the wrong Balance deduction done from my account. kindly resolve the issue and refund my money.
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                      A
                      Anil Koul
                      from Pinjaur, Haryana
                      Jan 11, 2018
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                      Address: Jammu, Jammu and Kashmir, 180002
                      Website: I was facing 4G/3G internet problems...

                      Dear Team,

                      I'm customer of Airtel Network and my mobile number is [protected], [protected].. I was facing 4G/3G internet problems. My mobile supported to both 4G and 3G services. I called couple of times to Airtel customer care but there is no proper response from their side. Actually My plan 3G+4G pack but I'm getting only 2G services.This is not a fair, I paid bill the amount but I'm getting less services from Airtel...
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Adarsh Kumar Upadhyay
                        from Lucknow, Uttar Pradesh
                        Jan 11, 2018
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                        Address: Gorakhpur, Uttar Pradesh, 273212

                        Hi I'm dheeraj I am regretting to use Airtel Network sim Totally irresponsible authority to think about why Network problem maintain same after complaining about it. No proper number to call customer care executive to say our problem directly. Now feeling very bad Network company in India to give satisfactory service.
                        Airtel customer support has been notified about the posted complaint.
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                          T
                          takkan
                          from Srinagar, Jammu and Kashmir
                          Jan 11, 2018
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                          Address: 180001

                          I am airtel user with number [protected]
                          Facing network issues in my home place i spend maximum time there and not able to make calls even, and for internet services i use another network for the same reason
                          Please it is my humble request to look after the matter urgently otherwise i have to switch over another network
                          Place:pouni chak, sari rakhwalan jammu
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            F
                            Facdel1
                            from Noida, Uttar Pradesh
                            Jan 11, 2018
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                            I purchased aitel prepaid number [protected] in jalandhar and used for 3years.
                            On 5/1/2018 i requested to port this number to delhi circle. I was promised that my previous balance amt. Will be given me and also i got number recharged for rs180/- against which i will be getting free local/std and 1 gb data. But neither i got data nor free local/ std till date.

                            Nitin gautam
                            [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              Naufal Mukkthar
                              from Chennai, Tamil Nadu
                              Jan 11, 2018
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                              Address: Chennai, Tamil Nadu, 600005

                              My claim is rejected due to improper handling of the phone, let me know clearly what does an proper handling mean? What should be the reason to make a claim against airtel secure?

                              Is this reason is adequate to make the claim "i was having the phone in my hand due a sudden impact from my colleague i dropped my phone in the water."

                              If this is not adequate then let us know how an eligible reason should be.
                              Airtel customer support has been notified about the posted complaint.
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                                Manoj Gauthaman
                                from Perambalur, Tamil Nadu
                                Jan 11, 2018
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                                Address: Chennai, Tamil Nadu, 600097

                                Hello,

                                I am having problem in porting my number from BSNL to Airtel postpaid. On 27th Dec'17 I applied for my MNP process via online then on 28th one of the airtel associate came to office and collected documents regarding the process and said sim will get activated in 1 week. After the 1 week time my Bsnl sim was deactivated but still airtel didn't get activated.So i called Customer care regarding this issue they said your number was deactivated so plz visit airtel showroom so that they will activate your number. On 8th Jan'18 i went to Airtel Relationship Office, Near CTS, Okkiyampettai, Chennai and submitted my port pin number(BH334987) and all the documents they said me to submit and also given Rs. 300 for that as they asked me to pay. Now this is 11th Jan'18 and my number not yet been ported into Airtel. They made me a call regarding porting and asking me to pay Rs.3500 for activating my number.I have been using that number for more than 5 years and i just want to port my number from bsnl to airtel but they are asking that much amount for activating it. Is that necessary to pay that much amount to activate my number???
                                Airtel customer support has been notified about the posted complaint.
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                                  ronit garg
                                  from Jhabua, Madhya Pradesh
                                  Jan 11, 2018
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                                  Address: Indore, Madhya Pradesh

                                  Dear sir,
                                  My office is situated in main location of indore such as navlakha main road. We had ported our network from jio to airtel around 10 days ago. But we are facing continues problem of poor network due to which we are not able to work in our premises. Please resolve the same. Our address is 615, pukhraj corporate, navlakha main road, indore. (M. P[protected].
                                  Airtel customer support has been notified about the posted complaint.
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                                    benson mathew
                                    Jan 11, 2018
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                                    Address: 600119

                                    I am an airtel user and unable to use internet and there is no range/network to speak. What is happening with airtel. Monthly some problem. This is issue is happening for past 1 week and nobody is ready to take care of it. Its not about giving 1gb per day, but make sure that the consumers are using it in their wish. Please don't make people so upset.
                                    Airtel customer support has been notified about the posted complaint.
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                                      uvsha78
                                      from Vijayawada, Andhra Pradesh
                                      Jan 11, 2018
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500072

                                      Hi Team,

                                      My name is sharan holding airtel prepaid no [protected].
                                      I am currently in mexico for the next 30days so i recharged with 3998 pack but im unable to make any calls because my out going call barring is activated. I m not sure how it got activated. Im unable to deactivate it as it is asking for 4 digit password. I tried with 1234, 0000, my last 4 digit phone no. None has worked.

                                      I even talked to customer care executive twice, they said everything is fine on your phone and we would not give you passcode and i even contacted samsung operator(Im using S7 edge) they said your service provider will give you the passcode.

                                      My current network is TELCEL provided by Airtel

                                      Request your help in getting passcode to deactivate call barring.

                                      Regards,
                                      Sharan
                                      Email: [protected]@gmail.com
                                      Jan 12, 2018
                                      Complaint marked as Resolved 
                                      Not sure really what was done to resolve the issue.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Ajshn
                                        from Ghaziabad, Uttar Pradesh
                                        Jan 11, 2018
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                                        In my airtel bill also for the period: 05-dec-2017 to 04-january 2018 bill no:[protected], it was showing that i have sent an international sms to the number: [protected]. Details as per below:
                                        07/dec 2017 22:17:03 [protected]

                                        But i haven't sent any sms to that number and no idea about that number. I was charged rs. 5

                                        It is a cheating by company with its own customer.
                                        Airtel customer support has been notified about the posted complaint.
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