Airtel Complaints & Reviews

Hello i am using airtel from past 4 years never faced such problem, from past 2 weeks i am not able to access internet during daytime.in my phone it shows that internet is connected but the net doesn't works. Despite regular complaints at airtel my problem is still not solved and still faceing the same problem. Despite having 2 gb regular daily data i am not able to access it. Ironically it works only at night 1-5 am. I am literally unsatisfied with this network. - saumya

I’m from chennai and after a small amount of rain in our area the networks have been to its worst and inspite of repeated complaints we only get the reply saying we are resolving it but actually there is not even a single percent improvement and everytime i have to refresh my networks and have to cut the call and try it again and again this has been an serious problem for me because i’m a doctor and i’m not able to communicate to my patients because of this network and it has really affected my lifestyle for the past one month and i’m getting only 2g in my latest 4g handset sometimes and most of the times it’s no service

I have port my number from Vodafone to airtel. But in airtel network not able to connect other networks even airtel itself. Every time given message server lines are busy.
I am not getting service then why should I pay bills to airtel.
Many times I have complain but no solution.airtel team not able to response also. Very bad service provide by airtel, this is not happening with my number even I have seen many person in my with same problem

No-[protected] ish number ko 26/11/2017 ko 12144 pa coll karke jankarimacch system se hendset aur old sim numbers macch kiye Jane par recreation request forward Kiya gaya unako jo sim chahiye Tha wahi sim Diya thaa HL3 SIM NO[protected]U yahi number manga gaya Tha iske liy [protected]@in.airtel.com, appellate.[protected]@in.airtel.com mail send Kiya hai store distbuter se samprk Kya hai waha se nahi update kar or activated ka process nahi hai contact no.[protected], [protected] please help mi screenshot shot bhej raha hoo email [protected]@gmail.com thank you

I have received complaints from my relatives and today from my daughter that the calls made to me got connected to someone else and they find it embrassing. So far, my memory is concerned, I have never opted for call forwarding.

Hence, you, please, stop the call forwarding facility to my number [protected], till you are advised of the same.

I have shifted from mumbai to banglore. I already had airtel postpaid number since past 5 years. I have raised a request for circle change from mumbai to karnatka on 13th dec 2017. But instead of circle change airtel has deactivated my number from all the services on 19th december 2017 without any notification. Since that day i am calling customer care again and again, dropping emails, visiting airtel stores but no one. Is helping. This is really very ridiculous as i cant do any online transaction or anything as it was my registered number since past 5 years. Also yesterday airtel guy gave me new sim raised request for the activation but still its not working and you guys are again not responding. I had paid advance payment as well. Also it cost me lots of money as i was unable to do any online payment on my due dates. My complaint number is [protected].

My mobile number is [protected] (Airtel mobile).
Complaint - as my remaining days combo plan (Rs.448 plan for 70 days validity) was 47 days on 03/01/2018, was trying to recharge the same plan to other number on same date, by mistake it was recharged to my number itself only because of the airtel money app. The 47 days validity was vanished and it continued to 70 days from 03/01/2018 (Recharge date). Immediately i called after the recharge has been done, for request of any refund or transferable process to other mobile number which i tried to do the recharge. As the airtel customer person said it is not possible for such refund or transfer. Kindly resolve the issue.

I have been charged for Internet usage for 10 days without any notice and now the bill is 6593 which is so much amount which I cant pay as I am not using any service except Rs 149 Basic plan and 149 roaming charges

Mailed to airtel customer care but no reply.

If this is the case I need to discontinue all my services with Airtel.

Hello,
This is to inform you that on 27/11/2017 your executive have misguided me and changed my bill plan, but on the same day i vomplaint to custermer care about all this and they said the issue will be resolved in 48 hours but i did not get any call and then i called once back then also they repeated the same thing that issue will be resolved by 9th of december, but no call i recd. From your side and after waiting long time i called on 18/12/2017 then your kaushik assured me that issue will be resolved and again he changed (My plan in my family 399) but today when i recd. My bill of 1132 rs. Then i called custmer care then they are saying you have to pay the bill... Why should i pay, when i was misguided by your executive.

Now the airtel executive not responding its more than one month.. Please do the needful asap.

Regards
Avinash kumar
[protected].

Hi, i asked for broadband and i got hotspot from mr. Dhiraj fron khanpur dealership centre. He sold the hotspot for 4000 approx and never started the connection saying verification failed. I asked him to return money or provide connection and he said there was no transaction of money. He took paytm payment in his airtel company number he said, cheque he refused so that the payment is instant and connection can be established next day. I denied cash payment due to recent demonitisation when i requested broadband nov 2016. Please help.
All i get is customer service agent returning my calls but no resolution as promised. One manager also spoke to me but he ended up selling broadband and did nothing to resolve hot spot issue
Are you delaying until the issue is too old and you will ask me to get lost then..?
Regards
[protected], aps

I have been calling customer care since 1 month about the network issue in my area in jogeshwari east near railway station ismail yusuf college boys hostel. The response is pathetic. My whole family use airtel but the response that i have been given last one month is forcing me to go to vodafone or jio. Really company is on the verge of closure i guess. Everytime telling the same story and closing down the complaint ticket by themselves without even knowing whether they are resolved or not.in name of transferring ur call to seniors they will have u waiting like a # and den cut the call. Giving same answers like bots everytime u call them and no response. I have myself called 10 times last 2 months and response is same that we cant tell u the exact tim but we are working on tower. I am like are you mad since 2 months u r giving the same reason. Pathetic airtel i will recommend every1 to not to use airtel and myself will file the complaint in consumer forum after waiting for two months. Will port out all my connection.

The internet is not working at our residence premise (Number[protected] for over 3 months now. The first complain given was on 3rd of november and the issue is not solved yet.
They make false commitments of solving the issue within 24 hours every time we call them, which is still not solved yet. Also, their technicians do not visit the premise even when promised that their technician will be visiting. It has happened 6-7 times that their technicians have not visited after making a commitment.
We would have nearly called them 20-30 times to escalate the issue and solve it. But, they do not take any action towards the same.
Also, they sometimes blame it on the customer that there is an internal wiring issue and sometimes on themselves that there is a problem with their wires. It's nearly been 3months since the internet is not working and still they are not doing anything to solve the issue.

Myself sivaramakrishna. I am using airtel postpaid ([protected]) since 1year. My bill plan is 349 (Unlimited calls+300sms+3gb data). I got added 540mb data from last month but i got a bill 787.05. Last month also same complaint. And one more issue about network i raise a complaint in december 2016 about network issue in hyderabad. Since i didn't rectified. What is this. It is very worst i have seen. And also suddenly call dropping issues. Please resolve my problem

From 30-40 days i am hardly able to make any calls. Every time i try calling, i am hearing a lady saying all lines are busy in all languages. I try calling at least 7-8 times and if i am lucky then my call will get connected. On a daily basis, i am spending at least 30 mins trying connecting itself.
From 4 days i stopped using normal calls and was only using whatsapp calls. Thanks to whatsapp,

My connection is from mumbai area. This is happening in all the areas, i tried in other states also but the same situation.

This is so frustrating! This is very bad customer experience by airtel

I have been using airtel for 7 years now. Now i am planning to port because i am seriously disappointed by them.

Unauthorized deductions have been made towards my mobile no xxxxxx3420 despite despite my scheme of free calls my balance has been reduced from 59.20 to 42.30
Similarly rs 89.17 has been reduced to about 17.21 paise despite no calls been made in phone no xxxxxx6724 in the name of my wife.

Air-tel is synonymous with cheating when i opted and charged my phone no xxxxxxx420 with plan of rs399/-on 13/8/17 my data plans were not activated even for one month despite payment made by me around 13th aug 2017 and various lame excuses were made and finally i was able to get data activated only in september 2017 and period
Of no service was not extended to my recharge deadline. And deducting money for every call i make from my phone despite being enrolled in scheme for free calls.

Despite my lodging complaints and entitled to free calls they are going on deducting money from my account and deducting money for calls made at even toll freenumbers

Airtel compny add extra internet charges since june-july2017. And i have used all free data as they show in my airtel app. Even till date this app show me 27gb free data. But when i use this data this fraud company charge me. These happen all these month. All time i have to complain in this and ask for waver. That is bull # to spend time for this every month. And they do same for also my other cards too.

Maine 2 january 2108 ko airtel.in se 2gb 3/4g data ke liye recharge kiya lekin data nahi mila. 198 par bat hui to kaha ki ye international roaming plan hai jo activated hua hai. Parantu waha ye nahi likha hai ki ye international roaming plan hai aur kaha ki offer check karen fir recharge karen.
Maine refund ki demand ki to mana kar diye
Red. No. Is
Cbnrd [protected]

We have ported out from airtel to vodafone on 17.10.2017 and there was an excess payment refundable to us for the following numbers

Mobile number [protected] for refund of rs.7022.76
Mobile number [protected] for refund of rs.3199.88
Mobile number [protected] for refund of rs.2462.97

We have made repeated reminders through mail as well as 121 call but inspite of about 3 months over we have neither received any cheque nor neft payment in our account. We have repeatedly submitted the bank details/ cheque copy but we are not getting any response from airtel.

Hi!
This is arun ([protected]).. I’m using airtel for past few years. I was happy with your service. But for the past few days i aint happy, because one of my colleague is tracking my call log through someone they know from airtel. He is also recording my calls in recent days. This affects my personal life badly. Being your customer i would like to have some privacy. I hope you assure me that. Kindly raise a complaint and do the needful asap.
Contact no - [protected]
K. Chinnadurai
Contact person - arun

I am a prepaid user of airtel and travelled to usa last week but unable to make / receive call here. Please let me know asap what's going wrong. My number is [protected].

I have communicated to airtel via email, twitter, facebook etc but they are not trying to fix the issue. Looks like they don't care about their customer.

Please assist me as i am unable to call here.