Airtel Complaints & Reviews

My mobile no is [protected]. I have ported successfully from tata docomo into airtel. I was using airtel network successfully from 10 to 15 days. But on 8 th of december my sim card stopped working it showed no signal. So i checked my mobile sim slots but there was no mistake. My both sim slots were working fine. So i thought there must be a sim mistake. So i contacted customer care but they said everything is ok and your connection is active...

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Address: YSR, Andhra Pradesh, 516269

Website: ://www.consumercomplaints.in

Dear airtel,
My airtel number [protected] has been suddenly stopped working, it has been dead from yesterday i. E. 9-dec-2017. I am unable to contact airtel customer care also. Please activate my sim again. This number is important to me as it is associated with my all transaction and interactions. I have been using this airtel connection from 3 years. Please take action as soon as possible.
Best regards
Shaik khader basha
Alteenate no. [protected]
Email id: sunny06. [protected]@gmail.com

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My mother (Phone number [protected]) is being charged rs 30 every week for some services that she never subscribed to. Specifically videopindw. I am not sure how many times she was charged but at least rs 60 or 90 has been charged (Rs 30 each week).

The final one was charged on:
Sunday dec 3rd 8:01 am
But it was also charged for the two sundays before that.

Please reverse these activation charges and also stop activating any add-on service without the customers confirmation!

Airtel customer support has been notified about the posted complaint.

Dec 24, 2017

Updated by shantibz There has been absolutely no response to this complaint and it appears the Rs30 is still being deducted per week.
Please take action immediately. This is daylight robbery.

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Address: Mumbai City, Maharashtra, 221005

Website: [email protected]

A fraud online transaction was done infavour of airtelbilldesk mumbai on 10.11.2017 through my sbi card [protected]. Kindly refund the amount tome. Airtelbank has seized the account no [protected] in which amount had been transfered. We have sent mails to sbicard officials to resolve the matter as soon as possible but after one month no solution came.

Jan 2, 2018

Complaint marked as Resolved

this is a fraud transa tion which wss done using mobile no 8750121982 and 8750117972 being sbicard official for verification of card. amount 8300/ spent in favour of airtelpayment billdesk on 10.11.2017 at 03.36 pm. airtel has seized accont no 9803737734. airtelel contacted to me many times to resolve but i have no airtel mobile no.amount is to be reversed in my credit card from which deducted. kindly help and guide many mails have been sent to airtelpayment bank [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] and mobile no 8042855400 7899799614 1206249500 112627142 airtel has seized wrong account no 9803737734 in which amount is transfered and no refund action taken.

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Dec 10, 2017

Updated by shivmilan@123 consumer complaints logo
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ConsumerComplaints.in › Airtel › Airtel — rs 8300/ was deducted from my sbi card no [protected]
[Resolved] Airtel — rs 8300/ was deducted from my sbi card no [protected]

A fraud online transaction was done infavour of airtelbilldesk mumbai on 10. 11.2017 through my sbi card [protected]. Kindly refund the amount tome . Airtelbank has seized the account no [protected] in which amount had been transfered.we have sent mails to sbicard officials to resolve the matter as soon as possible but after one month no solution came.

Complaint marked as Resolved Dec 10, 2017
this is a fraud transa tion which wss done using mobile no [protected] and [protected] being sbicard official for verification of card. amount 8300/ spent in favour of airtelpayment billdesk on 10.11.2017 at 03.36 pm. airtel has seized accont no [protected]. airtelel contacted to me many times to resolve but i have no airtel mobile no.amount is to be reversed in my credit card from which deducted. kindly help and guide.

Dec 10, 2017

Updated by shivmilan@123 been sent to
airtelpayment bank [protected]@in.airtel.com
grievance.[protected]@airtelbank.com [protected]@airtelbank.com nodal.[protected]@airtel.com appellate.[protected]@in.airtel.com appellate.[protected]@in.airtel.com mobile no
[protected] [protected] [protected][protected]

Dec 23, 2017

Updated by shivmilan@123 mails have been sent to airtel.com but no response came to refund me.

Dec 23, 2017

Updated by shivmilan@123 airtel bank has seized the account in which amount of rs 8300. transfered and intimated to email at nodalofficer3.[protected]@airtel.com to refund

Feb 16, 2018

Updated by shivmilan@123 MORE THAN THREE MONTHS PASSED BUT
AIRTEL DID NOT RDFUND RS 8300 TILLNOW

Apr 21, 2018

Updated by shivmilan@123 more than five months passed but airtelpayment billdesk did not refund money rs 8300/ tillnow.Airtel has seized the account [protected] in which amt trfd.

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S

shivmilan@123

from Kanpur, Uttar Pradesh

Apr 4, 2018

more than four months passed but airtel did not refund money rs 8300/ tillnow.

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Address: 799142

Respected sir,
With due respect and stated that i am a member of cisf of the ministry of home affires. Before minimum 15 years me and my family using airtel sim card. But there i found a serious problem with bad connection of network which is suffering me, my family also my village members.. For that i could not contact with my family, friends properly. As a force member i request to vodafone network authority that please resolve bad connection of network because we could not able to talk and use 3g/4g net with proper in our area please agrant my request for all member of villages, friends, my family and me. I need to talk with my family at any time. Your action will be good for us. Thanking you

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Dec 10, 2017

Updated by cisf1234 consumer complaints logo
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ConsumerComplaints.in › Airtel › Airtel — 3g network not available/bad connection of network
Airtel — 3g network not available/bad connection of network

1 Review
Ci cisf1234 on Dec 10, 2017
Mark as Resolved
Phone/Mobile Number: [protected]

Respected Sir,
With due respect and stated that I am a member of CISF of the Ministry of Home Affires.Before minimum 15 years Me and My family using Airtel Sim Card.But there I found a serious problem with bad connection of network which is suffering me, My family also my Village Members..For that I could not contact with my family, Friends properly.As a force member I request to Airtel network Authority that Please resolve bad connection of network because we could not able to talk and use 3g/4g net with proper in our Area please agrant my request for all member of villages, Friends, My family and me.I need to talk with my family at any time.Your action will be good for us.Thanking you

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Customer satisfaction rating
29
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Complaints35361
Pending6501
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phone +91 96 6339 XXXX
website www.airtel.in
location 20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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Address: Bangalore, Karnataka, 560016

Unable to recharge after converting from postpaid to prepaid.
It's very disappointing that after using airtel for so many years, i am getting this treatment from this branded company.
Due to this issue i cannot call customer care also. I am stuck as i need this number and cannot lose it. Cannot use portability option also as i cannot send message.

My details
Mohan. [protected]@gmail.com
[protected]

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Address: Mumbai City, Maharashtra, 401107

I switched my number [protected] from postpaid to prepaid one an half month ago, after that i can't recharge my number with any amount, i complaint on your customer care and visited your airtel outlets numbers of time also change the sim card twice but couldn't get any solution till date, i am sending this mail considering my last attempt for resolution from you, if i cant get reply from you within 7 days i port my number to any other mobile operator including my other two airtel numbers and my dth also

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Address: 506001

Dear team,
I have a number of [protected], for this number due to network issues and costing issue i want to move from airtel to other network for that i have given port request on 23-oct-17 for that i got a call from airtel customer care & they checked the reason for port then i have given above mentioned reasons for that they have given a offer of 399 for unlimited calls and data for 3months then immediately i have recharged with 399/rs but i got only 1month benefit instead of 3months, immediately i called to 198regarding this & they told me to wait for 48-76hrs for benefit addition but it was not happen.
I have called more then 5times to customer care but there is no response from airtel.
Giving wring committements is a cheating of customer for this i need the proper solution
Regards,
Kartheek. N
[protected]

Airtel customer support has been notified about the posted complaint.

Dec 09, 2017

Updated by Kartheek Narsina Dear team,
I have given complaint for network issue from last 4months but as of now there is no resolution from airtel, i need the solution on this
Due to this issue i have faced so many calling issues with this
Airtel has to pay the penalty for this.

Regards,
Kartheek.N
[protected]

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Order number:[protected]
Order date: 09 december 2017

Sir i have done recharge of 448 on wrong number [protected]. I talked to customer care they also not helped me. Please revert my money 448 on my number [protected].

Here the details of transaction
:
Wrong number: [protected]
Transaction id:[protected]
Amount 448
Correct number: [protected]

Please revert my money or swipe the recharge to correct number. And please available on customer support.

Dec 13, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Address: 625006

Hi all,
My number is +[protected]
Name - pandiyarajan s
Email i’d - [protected]@gmail.com

I have been using this number for more than 9 years. Currently i am in canada.
I was this number in canada for sometimes. However i can’t find the network tower in my mobile. Kindly let me know, what has to be done to get back this number. This number very important to me.

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Hello.
I have airtel number : [protected] and my name is tanveesh inani.
My airtel payment bank never allow me to pay money for anything. I don't understand why it then allows me even to credit the money, if i cannot use the app and spend it.
I have around 2000+ rs in the airtel wallet and i want airtel to either solve the issue with my account, or refund the money.

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Address: Bhopal, Madhya Pradesh

Sir,
I want to know is that the indus towers have any project in madhya pradesh in perticular jabalpurfor installation of 4-g network roof top towers.

Beacuse some body approch me for installation of roop top towers for bharti airtel company. He promise to give rent of rs. 30500/- per month and advance of 12 month rent, for completing th formalities he want rs. 50000/- for insurance, and other permission work. Till date i have not paid any thing to him
He is calling from mumbai his email address is [protected]@airtelbharti.in
And mobile no. [protected] name alok pandey from delhi airtel.
Please advise me what to do.

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Address: 632009

Website: Airtel payment gateway

Airtel dth [protected] amt 200 done on 9 th december payment deducted from my account the transaction details pos no 81803286 airtel icca txn#[protected] kindly arrange to credit my amount 200 to my airtel dth connection. My account details given here sbi bank 200 deducted today at 10.42 am on 09/12/2017. My customer id [protected] airtel dth. Checked with airtel customer care there is no match of transaction reference

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Under customer id [protected] in my name the monthly pack charges have been increased from 366 to 370 and now to 399 without any intimation. When customer care was contacted they have told that my mobile no is not correct. I requested to update my mobile no and it was reloaded. But it is pathetic to say that i received the message of removing and uploading the same no. I am not happy with the services of the company as the rates of same monthly pack are being increased frequently. If the rental of my present pack is not kept as rs 366, i will be forced to change the company.

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Address: Raigad, Maharashtra, 410206

Airtel dth cyst id: [protected]

Last recharge 27_11_2017
Amount:rs.276
Source: jiomoneywallet
Trans id:[protected]

I did above monthly recharge on 27 november 2017 and my airtel service got suspended due to low balance on december 3, 2017. When contacted customer care, i was told that they had refunded two recharge amount one made on 22 october and other on 27 november 2017 of rs.200 and rs.276 on december 1 2017. But on contacting jio money i have not received any refund amount of rs.276
Not icici credit card statement shows refund on december 1, 2017.

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Requested relocation on 20 nov 17. Cust id #[protected]. Request no 67847745. I was asked to make a recharge for rs 150 as a precondition to request relocation. Relocation was not completed till 9 dec 17. Owing to the delay the recharge amount was exhausted as i was unable to utilise it due undue delay by airtel. Cust care supervisor blames it on the customer. I fail to understand how. Please refund with due compensation. Its a matter of righteousness more than the amount of money in question.

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Address: Bangalore, Karnataka

I have open network complaint for two months, continue to get bills. Get call from airtel legal person and says he waived off one month bill. However continue to get reminder for waived off amount payment. I cancelled the connection. One hand get a call from relationship team on the other hand customer care says number is suspended due to non-payment. Pathetic!

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Dec 09, 2017

Updated by Ramya Janakiram Have written complaint to Airtel Customer Email.. Please check that..

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Address: 147002

I have ported my number [protected] from airtel. More than one month has passed still no network on my phone. Contacted everywhere but no resolution. Even high authorities of airtel is not serious about the inconvenience caused. How can a service provider cheat customer this way?
Kindly look into the matter.

Regards

Vinit kumar
Mob-[protected]
#572, ue-ii
Patiala
Punjab

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We are trying for mnp since 09.11.17 for our 2 nos. A) [protected]-idea
B) [protected]-voda

It is very much painful for not getting a good service from airtel.
We do not know that who is coming from post paid div. / any dsa but proper guidance and technical response is lacking till date. It seems that we are being harrassed by airtel.
Please do the needful at earlist, otherwise we shall have no other option other than to think about some future plan.
Regards.

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Address: Chandigarh, Punjab, 160022

Website: 9779588878

Hi

My name is manjot singh and i am using the airtel postpaid no [protected] since last 2-3 years. My bill plan is 275 plus gst and i always got bill of rs 350 to 400 per month.

But in the month of november i got bill of rs 5000 which is blunder at airtel end because this is my calling plan and i have never requested for data services on this no but i got bill of rs 5000. They have accepted that this was by mistake and we will rectify the bills. After my complaints they have waved 3000 from bills but my bill was only 275 plus gst 18 % for october 2017.

I have requested so many times to rectify the bills otherwise i am not going to pay any amount. But i am not getting any revert or call at airtel end even they have stopped services at my no. According to me my bills amount are as bellow

Oct 2017 = 342+18 gst

Nov 2017 = 342+18 gst

I have complaints so many times for the same but i am not getting proper resolutions at your end. So now i am going to legal proceeding with airtel for making fraud with me. I will took you in court and sue against your company for misleading me and make me mentally upset.

Regards

Manjot singh
[protected]

Airtel Complaints & Reviews

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