Airtel Complaints & Reviews

Hi,

This is to bring to your kind attention that, since the my mobile number porting was successful on 3rd or 4th december, 2017. I have been experiencing extremely slow browsing on my mobile phone.
I called airtel support guys and did whatever they asked me to. Example - change the internet settings, the apn settings, take the sim out and wait for 30 seconds... Everything, but with no luck.

Finally, the so-called customer support specialist (Customer cheat specialist), told me that i will get a call back from airtel network team to fix the issue.

I did get a call once from a lady who again asked me to do the same thing, which apparently did not work. She then told me she would call me back after 24 hours after resetting my profile from the beck-end.

Since then, i have been waiting for those 24 hours to end. I called airtel guys every day to inquire about the status, but with vain. Everyone kept lying that i should get a call back within 24 hours, but that never happened. Following is the sequence.

Spoke to airtel customer support specialist named bhavin, he promised me that i should get a call-back within 24 hours.

Next day, i called and spoke to franklin d'souza, i was on the receiving end of a fake promise again.

Next day, i spoke to a lady, fake promise continues...

Next day, i spoke to dhiren patel... No luck.

To make the things worst, these guys even closed my ticket without any proper solution or justification. However, i got a text from airtel saying they could proceed further with the ticket number because i was unreachable [which is again a lie]

Note - i need my money back!!! You charge me for 4g and provide 2g speed.

Abhishek deshmukh

I wrongly recharge my airtel no [protected] in place of [protected] from my airtel payments bank. When i called costumer care there was no response about this problem. I already mailed my problem to airtel presence and [protected]@airtelbank.com.
Please get me out from this trouble.

Thanks and regards
Virendra singh
[protected]
[protected]@gmail.com

Why i am facing frequent call drop in the airtel network. Where as my idea is working fine in the same place.
I am staying in kukatpally near patel kunta park. Why cant you people address these issue inspite of many followups???

And also facing no network issue and voice quality. Unable to hear to call. #.

Worst ever network, why you are going to mountatins to check your signals, first you need to server basic location of customers properly.

Dear sir,
I have 2 numbers of airtel and i have 2 residence in moradabad.
Mobile nos.
1. [protected]
2. [protected]

Residence no. 1 :
Dm-54 deen dayal nagar-1
Mda colony, moradabad.

Residence no. 2 :
C - 1005, 9 th floor,
Supertech palm greens, moradabad.

I am suffering from network problems since 1 months but from your side no response to clear the network problems. If airtel is unable to clear my problems then i port my number to another company?

I have received a call from your company and they said i will not clear your problem.
That attitude hurts me a lot.
Regards,
Satyendra arya

Worst service ever i have ever seen my outstanding was 1250 rs and i paid 800 instead of this they stop my outgoing service after that i said please disconnect my all services i will pay remaining amount in 2 days but the wasn't and after few days my they stop my incoming too and continually send me bills which i have not been used why should i pay

I am using airtel delhi number and i am living near thakur wada, near shiv kund, sohna, distt. Gurugram, haryana. Pin code number is 122103. Airtel network coverage is very low here while jio is providing full coverage. Please sort out my problem. I recently recharged my number with rupee 448.00 but i am not making full use of it. I request you to resolve my problem.

Dear sir/ madam,
8 want to bring this problem in your notice that i have been cheated by airtel.
First i got my offer (149 un la2a +28gb 28days) in my phone but when i replied with 1 the pack got activated and my balance of 149 got deducted, but unfortunately i did not receive benefits of 28 gb.
I have got this offer many times and whenever i check my main account banace this offer comes on my display.
On contacting customer care number 198. They provided this this email.
Kindly look into this matter and provide me the actual benefits that show on my phone. Or refund my balance of 149 rs.

My mobile number :[protected].
I have also attached the screenshot of the offer. Kindly chekh the attached file also. Sir/ madam,
8 want to bring this problem in your notice that i have been cheated by airtel.
First i got my offer (149 un la2a +2 508gb 28days) in my phone but when i replied with 1 the pack got activated and my balance of 149 got deducted, but unfortunately i did not receive benefits of 28 gb.
I have got this offer many times and whenever i check my main account banace this offer comes on my display.
On contacting customer care number 198. They provided this this email.
Kindly look into this matter and provide me the actual benefits that show on my phone. Or refund my balance of 149 rs.

My mobile number :[protected].
I have also attached the screenshot of the offer. Kindly chekh the attached file also.

I lost my mobile phone on 24.11.2017 and got my sim swapped on 27.11.2017 by aadhar card e-verification and they told me that it will take maximum 4 hrs. To activate the sim card. On 02.12.2017 my sim card was activated after filing lots of complaints, but no signals were received in my mobile and the customer care told me that your sim card is damaged as from our side your services are working properly. Then on 02.12.2017 i got a new sim card and now again they told me that it will be activated in 4 hrs, but i was activated on 06.12.2017 and still the same problem was existed as no signals were received in my mobile. Then i visited the store and they tried the sim card in their own device but still the sim was not working. I sent several mails and called many time to customer care from my alternate number [protected] but my request was closed due to no response from my side and my problem is resolved, but i responded and tried every procedure as told my the network team. Everyday my complaint is escalated to higher authorities but no respose is received. I tried my sim card in 5 devices but still no signals are receiving but the network team told me that i did not tried the same as my lost phone is showing active in their systems. I am totally frustrated with the services and want to port my number but not able to send the port code as no signals are in my mobile. Please help me out. Your response will be highly thankful.

Thanks & regards,
Sumit kumar
Airtel number having problem [protected]
Alternate number for contact - [protected]

Hi,
I have been an airtel customer for voice (From year 2000 onwards) past 3 months inside my house the signals are very weak, frequent call drops are happening this has caused lot o[censored]nworkability for me, including my other two members in my family are also using airtel.

I was told by utarhalli airtel outlet (Near chikalsandra) that tower upgradation is going on will be resolved but it is more than 3months there is no improvement.

Incase this does not get resolved iam planning a signature campaign in my layout with more than a lakh of subscribers of airtel to switch to another service provider.

Appreciate a quick response and resolution.

Regards,
Ram

Network is very poor in madhapur and mindspace areas of hyderabad.
Specially internet services are worst. Even 4g service cannot send a simple whatsapp message.
Many people are facing the same issue.
I have made a complaint regarding this issue earlier also. But i didnt see any response/action from you.
Please take action immediately.
If not port is the only option left for us.
Thanks.

Worst service, lost business and he
Lost business of 13 lacks due to incoming calls net work issue, since iam using airtel postpaid for for last 7 years and i took this number for my business to deal with my clients.
Last 1 week i made nearly about 10 complaints regarding incoming calls issue.
1.1st they told me basics settings
It's not worked out
2. Told me to change new sim
I did that still of no use
3. Told me to wait for 24 hours
Did that still of no use.
4. Told me to wait for 4days
Still of no use
5. Again extended 2 more days to resolve the issue
Still no use.
6. Told me that they are going to suspend my services for 8 hours
Still of no use.
It has been more than 1 week
I do a business i don't have any other alternate number, iam using this net work for last 7 years of post paid connection
And i given the same number for my clinets.
When i thought of going for number portable other network also saying 1 week for portable
By trusting airtel people commitments
On my issue
I waited for 1 week, which is of no use
And again number portability
1 more week
Means iam going to loose 1 more week business..
Airtel has to pay me all loss of 1 week and next 1 week.
My sincere request to airtel
When you can't give service
Please shut down your company
Do not cheat people like this..
At any cost you people should pay my loss
Kindly listen to my calls which i made to customer care and understand how much loss i had gone through net work issue...

Sir, airtel customer care representative told me that internet speed in my area (250404) will be 530kb/s to 2mb/s when signal will good if i recharge 3g pack. After recharged i get only 0.3kb/s to 100kb/s worst interest speed in full signal quality. I complain many time for worst speed. But no solution. Bad experience with airtel. My no. Is [protected].

Hi,

A service called super store has been activated automatically on my number without my knowledge.

How it is possible to activate the service if am not having sufficient balance and also i am out of india.

Need a clarification on this abnormality on my account and deduction of money without my knowledge.

1. What is super store service

2. Who activated the super store service and when it has done.

3. Is it possible to activate the service if am not having sufficient balance and also i am out of india

4. I saw many complaints like this in internet on airtel. Is this newly implemented method to deduct money to compensate your loss?

I am using airtel from past 12 years. I have mailed to airtel before 10 days but didn't get the response. What is the procedure to file complaint against airtel. Kindly advice how to proceed further.

Best regards,
Ramkumar natarajan
[protected]

In my Airtel bill for Bill Period 26-Oct-2017 to 25-Nov-2017, Bill No.[protected], I have been charged Rs. 5 for sending an International Text message to[protected], whereas, I have not sent any international message to the above said number. The details as appeared in the bill are as follows:
01/Nov/2017 21:19:[protected] I want it sorted.

Hi,
I was a loyal customer to airtel since 5 years. I was in postpaid from last year. I couldn’t find best offers in airtel postpaid. Now i wanted to shift to prepaid, on 9 dec i went to an airtel store which is in navalur, chennai to process my request. They took my documents and they took money for outstanding due and they told they will process my request. Evening i got a call from same store and said they couldn’t process my request since they are getting some error. I went to store to know the reason what is it exactly. They kept documents in my hand and said they are helpless do wherever you want. Is this the way to treat cystomers??? The same day i visited okyampet chennai store. They also said the same reason and they are not taking my documents. I asked why then they said they won’t process other stores documents. Is this the way you will treat your customers?? I have never seen such a bad and poor and worst service!!
I don’t know what happened to airtel these days. You are not treating your customers in a polite manner. The staff is taking in rude manner.

I bought sim card 4 days before still not activated and not able to call to 59059. I am porting number from reliance to airtel, while choosing airtel i asked airtel representative how much it will take as this is very urgent for me, he said as this number is already closed by reliance and reliance has shut down operations so it should not take more than 2 days. Please help in getting this number activated it very urgent. My number is [protected] and alternate number is [protected].

Respected sir... My name n. Ashok varathan and my dad name a. Natarajan... But you entered wrong name... I want change my name and my address.. My mobile number is [protected]... My airtel dth id is [protected].. If you not solve my complaint please deactivate airtel dth connection no need ok... My email id is [protected]@gmail.com.. Please solve it otherwise refund my money and take your dish and setup box thanking you...

Yesterday i have recharge my prepaid cell no.[protected] but it has not credited to my account, air tel transaction id no.[protected] time 1.30pm, which recharge through paytm order no.[protected] time 1.28pm,
I need early recharge and oblige

I have mentioned in details about my problem so i don't have more to write in this regards, plz. Take initiative in to this.

Ramesh c mandal

No. Action has been taken till yet
Wrong recharge of 349 rs
Correct no.-[protected]
Wrong no. -[protected]
Nothing has been notified its been 10 days
Atleast let me know the status of my complain what's the status of my complain will my money be returned or airtel gona gulp my money what a waste of time here as if no one look into the customer issues

Am kavya from bangalore, i took duplicate sim on 6/12/2017 because of network issue. They told that my sms will be bar for 24 hours and even got sms stating same. Later same day night 9:30 pm my sim got activated and sms got bar. Its been 4 days my sms service is still not active (11/12/2017). Despite of repeated complain, customer care executive rude behavior and ending the call even before my solution is resolved. Am not able to receiveany sms, otp even from my bank, this is impacting my business in a huge way. This is my unofficial notice. If this is not resolved, i would send a legal notice from my lawyer