Airtel Complaints & Reviews

Hi i have recharged my airtel mobile [removed] number for rs.349 through my sbi mobile banking. Recharged did not happened but amount debited from my bank account. Transaction ref no [uh30583732]. I contacted both bank and airtel. Bank said amount transfered to airtel successfully. Airtel told that amount will returned in 10 working days. But so far i have not received my money. Please address this issue asap and return my money.

I recently ported my sim from bsnl to airtel, i inserted sim into the mobile on 28 december of last month, but up to now my sim is not activated it's showing no service. I reached the airtel office where i got my sim, but they are saying insert in another mobile, restart but it's not working. This sim number is very important to me, i will get important calls, office calls. Please solve this issue as early as possible. It's about one week but it's not activated still. Resolve this issue as soon as possible

Dear sir, i am a airtel prepaid castomar last 11 years. My airtel no are [protected]. But now the sim card have drop tower last 6 month. When i got my nearly airtel store durgapur city center west bengal. The store representative says that no not ur name, and also says this is kolkata cerkel no. So u don't have any options.
Now sir i request to you that no i used long time i[censored]r falt any changes of customer name so what can my responsibility or ur. Because when i purchased the no i have submitted my photo & voter i. D. So please sir necessary action about this matter, as early as possible.
Anup kumar das.
98, ram krishna pally,
D. S. P - maingate
Durgapur - 713203
My no are - [protected]
Mail id - [protected]@gmail.com

Mujhe [protected] pr 40 rs dalne they pr mainey [protected] pr dal diye.
Ye rs mujhe plz mere airtel no [protected] pr vapas kr digiye.
Phone pay se recharge kiya tha.
Transaction i'd nx[protected].
Thnks
Aur kya word likhu mainey apni prblm likh di ap bapas kr do plz mere paisey
Lots of hope with u.
Airtel my life

Sir/madam,
I am an airtel user of [protected].
Today in the morning i tried to call your airtel customer care at 198 but it didnot get connected and when the call get disconnected i got a message that i have been charged rs 29 for 200 mb data. how, i havent done this.
Whenever i call to their customer care they simply disconnect my call when i ask for refund
So i request you to please tell airtel to return my wrongly deducted money of rs 29.
Thank you.

Regards,
Munna sharma
[protected].

I am raghavendra. My mobile number is [protected]. Masti pack was activated on my no. Without my permision and a certain amount started deducting from my account.

How a company like airtel could be so irresponsible that in order to increase its revenues it uses all the wrong practices.

It is fine in short run but in long run it will lose its loyal customer.

If any one in airtel is listening... Could you please explain me reason for the same???

I have applied mnp from aircel to airtel and visited the airtel office in kodungaiyur (Chennai-118) near kodungaiyur police station and the said they can ony migrate to airtel postpaid. After insisting them for prepaid they are asking to pay rs.150 for new prepaid sim. I enquired airtel customer care, trai websirte and also in airtel website it says that the sim card is only rs.19.

But airtel store is asking to pay rs.150. I asked them why we have to pay rs.150 and they replied that they have got the sim from distriutor so they are charging rs.150 for all mnp customers. How is this fair. Please look into this issue and pls help us in migrating from aircel to airtel prepaid.

As per duly receipt of your email mon, jan 1, 2018 at 5:12 pm for duly adjusted rs 584.10/- for intentionally cancellation of said charges
I wanted to know the further information in writing non cancellation of said calling charges in future in next generation of bills from your side in writing about the action taken on
10a/13 shakti nagar delhi 7

Whenever i open any channel it starts to glitch out and after some time it says no signal.
The weather is perfect in mumbai and i always keep my phone away from the setup box but it still says no signal.
If these airtel guys don't repair this problem then tell them to take their dish and their setup box.
By customer id is [protected].
If they don't repair this problem i will sue them.

We signed an agreement on 29 june 2015 for sharing vodafone network from airtel tower installed on our land. This is clearly mentioned on agreement that airtel will pay us inr 1500 per month as rent. But they are paying us inr 1200 per month. This is clearly an act of fraud.. As airtel has breached the agreement, now i want the balance amount to be credited in my bank account with interest.
Site name:kura-01
Site address:village kulara post office dah tehsil indora distt kangra himachal pradesh

Suddenly on 1 jan 2018 the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

I would like signals on my phone be restored as soon as possible, and additionally they need to compensate for loss of peace of mind, and loss of opportunity due to missed communication during the period. I also due to no network unable to contact anyone plzz help me

Dear all,

If anyone facing the same issue, please join your hands to raise this issue and let the world knows that their 4g network is not that much strong.
1. Previously i used motorola g4 plus mobile, now i am using lenovo k8 note and still i am facing the network issue in both in and out of the specific location, which clearly explains there is no issue with the handset.

2. Facing lot of fluctuations which leading to network unavailability most of the time., daily i used to get more than 10 missed call alerts.

3. When i am surfing in my handset and at the same time if someone tries to reach me, they get message like “the number you are trying to reach is currently switched off” and able to get calls only when i am not connected with internet.

A. When i tried reaching your customer support [airtel customer support executive replied me to switch my data to 3g network to get calls], my question is if i can get calls only when i switch over to 3g then what is the purpose/use of 4g here?

4. Last i recharged with 448 rs unlimited talk time with 1gb data with 4g daily, still i am unable to access internet and facing voice call issues in that particular location and the same has been agreed by airtel executives as poor coverage area[screenshot attached].
5. Support executives are not properly addressing the issue, if i requested them to raise a complaint they are closing the request as query was addressed and suggested a resolution to set the network manually and to switch off and switch on the phone.
6. If the complaint has been raised after series of conversations, the complaints has been closed abruptly without providing any resolution.

Other issue:
1. We cannot send a mail via gmail using airtel mobile network.

Sample complaint number for reference, i have list of data.
A. Rmose[protected] raised on 16 dec 2017 at 23:13

B. C4gsp[protected] raised on 16 dec 2017 at 23:33

C. Cgpsc[protected] raised on 20 dec 2017 at 08:26

Several mails has been written to nodal and appellate, there was no proper resolution, only answer which i am getting is, the issue will get resolved soon kindly bear with us.

I am planning to lodge a complaint.

I received a call from[protected] a Airtel Executive called me at on Date : 03/01/2018 Time : 11:26 AM. He called me for port my number to Airtel but i told no then he started Scolding Abusing me. This Airtel people are irrating me like any thing regularly changeing numbers and calling. Please take action on this[protected].

Hello sir i am using aritel postpaid connection last 2 month. My mobile number is [protected]
And my plan is 399 postpaid unlimited or my plan limit is 1100 rupees. This month i am in roaming and they will not informe me what roaming charges was deduct form my account and last 2 day they will charge 2405 rupees bill and stop my incoming and outgoing call. I was also pay 534 rupees bill on 30-12-17.
When i am calling airtel customer care 198 and speak with four to five officers and senior officer on[protected] and they are saying after 24 hour we will inform you also note my complent. But they will not contact me last 72 hour. My alternet number is [protected].

I have made my payments of last month through online payment of my 2 postpaid numbers one of them got paid and the other one the amount got deducted, but it shows that the bill is not paid and they have levied the fine amount of last month and excess usage of this month which i i have not used, so please kindly look into my problem (Num d bill didn't gt paid was [protected]) it was made on 7/12/17 for the amount of 470

I recharged for rs.244 but it does not reflect in my account but it says in my bank account has been debited with inr rs.244 on 2-jan-18. Info bil*[protected]*0120*979075. Get amount in my name. My mobile no: [protected]. I tried calling 121 and also 198 but to no avail. Service sucks. Service sucks. Service sucks. Service sucks. U'r service sucks. U"r service sucks. Your service sucks.

Firstly airtel company msg me tht airtel 4g is now available in ur area bt aftr when i activate my 4g plan services r very poor nd the senior executive responded tht there is no 4g network available in ur area. Airtel company misguided me. I have subscribed for 509 plan, the response of senior executive mr. Gagan deep singh is very bad. So plz i want tht u wail take legal action against airtel coto misguided me. Plz

Dear sir,
As per government norms and conditions adhar linking is mandatory and it's free service there are no charges for linking your number to adhar but in nanded district maharashtra your representative airtel gallerys are asking 10 rupees charges per number its totally wrong these people are taking this money from poor people aswell. Whats this, should i go to consumer foram for the please do the needful and take appropriate action regarding same.

Airtel gallery address : opposite to collector office, near mhatma gandhi statue, behind jio office nanded.

I have submitted postpaid to prepaid migration form on 25. Dec.2016 with all required details and proofs @ bangalore white filed airtel office.
My post paid got disconnected on 29. Dec.2017. But unfortunately prepaid not activated. I have called customer care center 10 times every time they were telling @ bangalore white filed airtel office is not provided required docs.
I am really need of phone connection. Please help me.

Regards,
Srinivas bontha

I am using airtel prepaid number:
[protected]

Right now i am in saudi arabia, whenever i am recharging my prepaid number automatically deducting amount then balance become zero. This was done without my permission and reduced my balance to zero, causing considerable inconvenience. Yesterday i recharged rs.130/- through net banking (02.01.2018), but now the balance is rs.1/-. I thought to keep balance on my number before entering to my home country, but airtel not allowing to keep any balance in my account.

Please refund the money and i request in the strongest terms to not do this again. I request you to tell me how to prevent this from happening. This is unacceptable,

Regards,
Reshmi
[protected] (Available from 23rd jan - 2018)