Airtel Complaints & Reviews

Dear sir,

My name is uzair khan. I am using airtel mobile no. [protected] from 4 years. I unable to send sms from my network. I wanted to resolve this problem as soon as possible.

I unable to send sms from my network. I wanted to resolve this problem as soon as possible.

I wanted to resolve this problem as soon as possible.

Thanks & regards
Uzair khan

Its been more than two months, my airtel number [protected] has a continuously fluctuating network.
For data network fluctuates from 2g 3g and 4g - and sometimes internet is not there.
For calls - call drops any time in middle of calls.
In my family all are using airtel apost prepaid and all are having same issue be it post paid number or prepaid. Its high time... Now...
Your open network coverage show excellent in my area but network is pathetic for last 2 months. My using airtel since 2004 but seems time to give up.

1. Please refer followings :-

(A) my initial order no [protected] dated 12 nov 2017.

(B) my complain no 90364508 dated 18 nov 2017.

(D) new request/ order no 33766792 date 20 nov 2017.

(E) many times talk to customers care, last conversation to
Supervisor on 28 nov 2017.

2. I was many times talk to supervisor through your customer care from 12 nov 17 and no positive response found till time. He told me that your order/ complain has been closed due to customer not interested as reflected against complain/order. I have no call received in this regard till time during 12 nov 17 to 22 nov 17. Despite, repeated request/ order/ complain, how can possible, i am not interesting. Request investigate the matter and solve the case at the earliest.

Hello,
My name is rasool khan, i live in madambakkam, chennai-600126. On 27/11/2017 i requested for new connection and submitted my documents and then paid the activation/installation fee i. E ₹500 through the link given by airtel. The person from airtel came and told us that the feasibility isn't available at our area. So, i want to request for refund. How should i get my refund? Please help!
My registered mobile number is:[protected]

Airtel - mobile aur dth, per mujhe lagta hai inka jitna bhi other service hai usme bhi, bharti airtel wale customer ko oollu bana chori karte hai, last day (27/11/2017) ko evening 6.45 pm me 121 sewa pe kal kiya tha maine ye bhikhmange paise kamane ke liye tollfree sewa ka bhi charge katne lage hai. Yahi hal inke dth sewa me bhi hai, dth ke toll free no per kal kijiye aur jeb katwaye.

I have gone to airtel store on friday for migrating to postpaid to prepaid. They took my details with adhar card and made me to pay the current month due amount immediately with extra charge (Bill was 464 and made us to pay 484).
Then i bought new sim there itself, they told me that my new prepaid service will get activated within 24-48 hrs. We patiently waited till saturday and visited airtel store, they said it will take 24 hrs more as the details was not updated in backend. Even after 24hr my sim did not activated, then again on monday i went to store and the representatives were so rude that they asked me be patient for few more hours, as the backend team will leave office at that time.
And the saddest part is airtel store manager didn't even turned to me when i wasasking someone to help me. Most worst part is when i called customer care they said the sim sometimes won't work with iphone (Mine is iphone), then i inserted my sim to android phone then again i called custcare, they asked me to insertt in a basic phone.. Now please tell who will carry a bsic phone, they are just playing with words but no action, and what is the stupidity of getting their 4g sims.

From past 6days i dont have my phone, no contact with my family, frnds, office.
Worst network, just by sparing huge crores on adds they should spare some money on database to make it work properly.

I have a prepaid sim that i requested to convert to postpaid. Got the new sim at my corporate office, visited airtel office and submitted all proofs and completed formalities on 18th november evening.
Till date, i have raised the concern multiple times that my 4g is not working using new postpaid sim but there's no resolution from any customer care person of airtel. I received multiple calls from customer care but everytime i need to repeat the problem and reiterate with more clarity.
Complaint no. S 81327470, [protected]. More to the pain, my mobile still says, it is prepaid when i try to connect to customer care. I have to use other mobile to talk to customer care.
Airtel accepted that there is a technical glitch and it will be solved in 1 day, 3 days etc but no solution till date.
My problem is still not solved and i do not have 4g connection for my sim. I am facing lot of challenges at work and also to commute to home at late night as i do not have chance to book a cab.
I am very disturbed mentally due to this discomfort by airtel. Request immediate action.

I am using airtel postpaid service since last 3 months... I will face always issue with billing, in recent case i have traveled to abroad and requested for international roaming facility and i got the service but billing amount for 1 month its 11329/- rs but my credit limit is 1500/-

How airtel is charging so much and what is the use of credit limit... There is no meaning for it...

My number [protected] has been recharged with rs 49 for the roaming benefit same as home tariff. And i didn't get the benefit. When i called at 7:16 am to 198 and spoke to the customer care, the lady was saying that i couldn't get the benefit because that was not applicable for my number. But i have the screen shot of the message whihh says that rs 49 recharge is applicable for my number.

I have recharged with 179 plan of yours on my number [protected]. This plan claims to unlimited calling to any network for 28 days and 1 gb internet. Its validity on my phone is 19 dec 2017 but now i can't call anywhere, it is saying that you have low balance to make any outgoing calls. It also shows my calling balance as zero. Its really frustrating. Resolve it as soon as possible.

At airtel kamla nagar, delhi-110007, mr anupam sood, calls upon his juniors in middle of client interaction. This left the customers waiting on seat or standing in middle of their process.
One must complete the client query of a standing customer before being called upon a meeting for 10 mins.
Mr sood refused to meet me when i wished to talk to him.

I have recharged my airtel sim with rs.169 pack, advertised by airtel (Unlimited calls+500 mb data for 28 days). However, after 15 days i couldn't make any more calls, neither do i have any internet. I tried to call the customer care several times, but failed.

Same thing happened with my wife's number for recharge amount of rs.199. I am really frustrated with the quality of service let alone the cheating which airtel should fix asap.

My Airtel Broadband connection number is [protected].

The network speed is suppose to be 40 Mbps, but now the speed is even below 1 mbps.
We are using this network for the past 10 months...till last month the speed was ok. But for the past one month we are really upset with the speed of the network.

Please look into this matter.

I have opted for mnp from jio to airtel, my ported sim card activated on 14/11/2017, since i am unable to call or send messages to anyone, incoming and internet services are working fine but outgoing is barred. I have contacted customer helpline number (121, 198) but all they are providing me complaint numbers. They assure to resolve complaints within a day. Even there customer service center of rajajipuram, lucknow is also providing me assurance regarding this. For reference some complaints numbers are:- cogcl[protected], cogcl[protected], cogcl[protected]

I have requested for airtel prepaid to postpaid conversion on 23rd nov 2017 by submitting aadhaar card number with bio-metric scan and with in 1 hour my prepaid service was deactivated and on the same day address verification was completed and got a message address verification completed successfully and it is been 6 days till now airtel postpaid service is not activated and from 3 days have been calling up 198 for complaining about the issue customer care executive says we have recieved your request and will activated with in 24hours but is 6 days over not yet activated this is annoying

I have requested for airtel prepaid to postpaid conversion on 23rd nov 2017 by submitting aadhaar card number with bio-metric scan and with in 1 hour my prepaid service was deactivated and on the same day address verification was completed and got a message address verification completed successfully and it is been 6 days till now airtel postpaid service is not activated and from 3 days have been calling up 198 for complaining about the issue customer care executive says we have recieved your request and will activated with in 24hours but is 6 days over not yet activated this is annoying.

I have converted postpaid to prepaid and they gave new sim. My postpaid services got disconnected on 22nd, nov'17. I have inserted new sim and it always shows 'no service'. I went to airtel store 3 times since then. Every time they say my sim will get activated next day morning. Today, i got signals and i received a message to restart my phone. I have done so and again i am getting 'no sevice' on my phone again. My phone number is [protected]. If i am calling from other number on this number it is saying that this number is 'invalid'.

Sir,

I am facing voice call network problem since so many years at our home residing at pin code 400051 bandra east.

Cannot connect calls or messages. My relatives, colleagues make complaints to me that your phone is always out of reach. I am fed up now. If i want to make a call i have to go outside home where network appears.

So i request you, please resolve this issue as early as possible.
Thanks

For the past one week, airtel signal is very poor at thoraipaakam area in chennai. We are getting only 2g for mobile data and we are unable to call someone or receive calls. If we need to call a person, we need to call them 4 or 5 time and then only we are able to contact them. Kindly help to check on this issue asap. Many people are facing this issue....

This is my fourth platform to report, its been 47days i am waiting for my broadband connection, i have given documents & money but airtel is not reponding.. Please help my complaint no lb[protected]. Everytime they come up with excuses.