Airtel Complaints & Reviews

Hi all,

My internet mb is deducted around 600 mb without using internet by me, and i called airtel complaint (198) three times and get three different answer from them. When i request for taking complaint they said we don't take complaint. Even they can not provide me the data o[censored]sage and details where can i raised my complaint. They said we don;t have any email id for complaint.

Can any one help me on this?

Thanks in advance.

Manish kumar
[protected]

I have made a recharge of rs 230/- for my account id [protected]-001 on 28 nov. But there was some issue with signals and i lodged a complaint to this effect. However no engineer turned up at my site till 2 dec. Everyday they give the same answer that he will come today, but no respite.
Now it seems that the supervisor to whom i last spoke disconnected my call when i asked about the harassment i have to face because of lack of service and since then i am unable to contact them.
I was using tata sky till now and had no complaints regarding customer care ever.
Air tel like their mobile services is all about ads and no service.
Since no one is picking up my calls in customer care now i thought of warning the prospective clients of this pathetic service. Please go for tata sky they are much more reliable.

I visited the airtel store belgaum to get post paid data on that day they initially issued me data card no. [protected] but this number was not activating that day due to some problem, so airtel staff has asked me to return the same and instead of that they have issued me new data card no. [protected] and this number was activated and i used it for two months and paid the bill also in time, but now airtel customer care is calling me to pay the bill of the data card which was taken back i. E [protected] which i have never used.

Kindly resolve the problem at the earliest

Madam /sir,
I, ganesh jagannathan, am holding a postpaid airtel number [protected] of chennai number. For the last 2 months i've been trying to deactivate data booster pack from my plan but the option is unavailable online to do it. Every month i'm forced to pay rs 400/- extra on my plan because the airtel service people are not deactivating the booster from my plan.

You are requested to immediately cancel the booster data pack from my postpaid plan otherwise i'll be forced to change over to a different service provider and file a complaint against airtel.
Regards,
Ganesh jagannathan
[protected]@gmail.com

I lost my mobile recently & immediately blocked my airtel sim. I bought a duplicate sim 5 days back from nearest airtel store. My sim is not activated till now. I went to the nearest airtel store & i was told to call the customer care again & unblock my sim. For the past 2 days i have been trying to reach the customer care but i couldn't reach, reason being heavy rains in chennai (Inspite of the fact, there was no rains at all). The response is poor even at the airtel store and at the customer care service department. There should be an instant contact number to the customer care executive in emergency cases. I am unable to unblock my sim till now. Please do the needful.

I am cug user under corporate coverage. My mobile is damaged refer to policy insurance will cover gor the same. Pls guide and process insurance claim. Imei no. [protected]. Imei. [protected]. I havr taken confirmation from airtel care mr avinash hdfc rep. It will covred under policy u may visit near airtel showroom but i am not getting any response resolution on this pls help to resolve

I have recharged my airtel mobile no.[protected] on 30-nov-2017 through net banking feature with online recharge txn id[protected] of rs 448 on airtel website. Amount deducted from my bank a/c but recharge got unsuccessful and amount still have not been refunded to my bank. We contacted airtel but they are denying recharging and saying we cannot recharge.

I am noticing reduction of money from my balance more then 10 times due to the activation of value added services which i never activated. I don't know what is happening but i am very disappointed and irritated. When ever i try to call on airtel customers number then it can't we connected to person and i have to talk with robot. I am really fed up with this. If this continue i will change my service provider.

We are using internet connection of airtel in our office, which is not working since last two days and the fact is airtel is not providing any support in this, imagine working in office for two days without internet, which is close to impossible.

This is really very sad that airtel being such a big brand doesn't bother to provide a small support which is required from them, none of their executives are bothered to solve the...

My mobile no is [protected] my name is mayank shekhar sir i am complaining many times in airtel customer care but they are not give me solution i have 28 gb 4g deta left but since 10 days the data is not working i am in roming plz sir give me the solution he is just cheated the customer plz sir give me the solution. My email id is [protected]@gmail.com and he is cal many time and said they are provide the engineer but he is just liying

I got a sms saying hot chillies activated on my mobile. Amount of ₹ 49.0 detected from my account. I didn't activate the service. Immediately i have deactivated the service. Airtel is cheating without my authorization they activated this. I tried to contact customers care but not able to make it. Help me get the refund.
Mobile no: [protected]
Name: manojkuma
Date: 02-dec-2017

Worst airtel service...

From last three weeks there is no 4g network in my area.
Every time i call customer case and they say issue will solve in 2 days, but nothing has happened yet.

Why giving us false commitment?
Is this the way u treat your customer?

Hope u all look into this matter and solve 4g network problem as soon as possible.

Address-
Pine (Vishrathwadi)

Since my sim activation after porting, I am not abke to contact the teke verification number . Can you please look into the matter . My alternate number is [protected]. Please call me as soon as possible.
As this my only number used in banks and all. Please help me activate it as soon as possible.

Dear sir / madam,

I have raised several complaints relating to poor network coverage in my area of karol bagh, delhi for the last five months. There is no action being taken by the airtel team till date.

I have specifically written to appellate authorities, nodal officers, customer care dept etc. The same answer from july 2017, i am being told is that they will plan to provide new site of network tower in my area which process require 90 days. Without any delay i paid their dues for the said period and denied to pay any further until my network problem get fixed.

But in november airtel rather than provide me updates for my network problem they started asking to settle the dues if i require their services. They have barred me with outgoing facility and now they are giving me warning that if i will not settle their dues they will stop my incoming facility also.

They completely ingored my complaint no 77791156 which i registered in july 2017 and put the same on hold till date.

I am facing a signal variation outdoor as well from high to low within in seconds causing call drops and annoying customers.

I would like the concerned authorities to take necessary action at the earliest or i will move to consumer court for compensate my harassment.

Thanks
Deepak lakherwal

Recharged for rs.549 on october 19th by airtel app (Transaction id : [protected]). The plan provided unlimited calls and 1gb data per day for the total of 70 days. The plan was supposed to end by december 27th but my plan got expired on[protected]. When i called customer care to resolve this issue, i was told that the last recharge was made on 5th of october and the validity was 28 days. Dropped mail as well but no proper response till now.

Had many times made complaint to airtel customer care regarding their poor network services in my area but earlier many times they used to say that the complaint has been resolved as there is no problem.
But couple of months back had requesed to port my number that time they said thay they are working for another tower in my area and before november it will get resolved.
Some days back again requesed for port and this time the executive said that is problem as there are many blockages an will take time to build tower in your area, but when asked that it was earlier told that before november it would get solved, then he reverted that he has no idea what other had committed but it will take time as there is no new tower setup done and then n your area.
Its just that is airtel can keep their promise then why they give wrong commitments to their clients.
Please take some serious action as had suffered lot from this company.

My number [protected] pune.

Dear sir/maam,

Recently i have taken plan @ 498 for 84 days 4g
As offer airtel representative even not working in veraval, gujarat

I want to back may money in lue of deactivate my recent plan

It's wrong ful act done by wrong advt, misguided, unsatisfactory solution after attempts to customer care

If service not working than why advt for same, they told me for 4g @ 498 rs recharge unsuitable act by airtel

Hope for best response
Thank you

Regards,
Jignesh khapandi
[protected]

Airtel internet is shaped, in the sense some sites load faster such as airtel tv, youtube but if i try to open a video in chrome it gets stuck. This is clearly a violation of net neutrality. You can't dictate the terms in which we use data just because u don't like it. Another thing is you can never get past 10mbps whatever you download. All the ads are just lies. One more thing you would have never decreased your 4g prices if reliance jio wasn't in the race and your profits didn't take a single scratch. That means you were cheating customers the whole time. You should be ashamed. I will be porting out of this cheating network as soon as possible. I am advising everyone to do the same.

We had been using airtel fixed line[protected] for more than 3 years plus.

3 months back all of sudden the line[protected] got disconnected and various intimation has been forwarded to activate line only promises but no steps to resolve issue of activating line.

Surprising when we dial[protected] one hears bell is ringing with this our cuatomers are feeling our work place is closed or we intentionally are not attending call. This giving negative publicity.

Pls activate[protected] with broadband @ rs 499 immediately

Regards
Sanjay
[protected]

1. My wife hemalata mob no [protected] and [protected] was ported from a rcom to airtel. On 12 nov 2017.
2. Since porting these nos mob signals were coming on/off and suddenly on 01 dec incoming sig was lost showing no signal bars on both mobiles.
3. I have lodged complaint with customer support, i was told that my connection stopped as address verification not completed.
4. If address not verified then why my no was ported and communication was established. Is it not a major security process laps by airtel. I was approached by other mobile operators including idea, vodafone and others. But i thought airtel is more reliable, but my inference was wrong.
5. I visited airtel gallery again lodged complaint on 02 dec 17, i was told that connection will be restored within next one hour, unfortunately as of now 03 dec 2017 2230 hrs connection is not restored. Can trai and airtel look into to mitigate the issue. Till now sim not registered msgs displayed.
6. No bill should be raised till proper connection is not restored.
7. My wife's mob no: [protected] was a prepaid connection and airtel converted into post paid without my consent.
8. My mob no [protected] was in my name rameshwar naik, but this no has been registered in the name of my wife which is fraudulent entry in airtel data base, which is most dangerous security laps. Look at the mobile network operators security process handling. I will seek your advise to approach consumer court as airtle has put me into embracing situation.
9. Trai and nia to look into security process laps.