Airtel Complaints & Reviews

My mobile number is [protected] and i recharged my account with rs100/- talk time tariff and got full talk time thru my airtel app. Next i recharged with rs 8/-power pack for std and local. The tariff rates as per my airtel app was 30paise/min for 84 days. But when i started making calls the rates were not as per tariff given when i recharged. Request clarify and reset the tariff rates as per the rates and resolve the issue at earliest.

Today mrng airtel deducted rs.99 from main balance for some super store for which i have never subscribed kindly resolve the issue. Not able to contact the customer care. If the issue cannot be resolved let me change my network. Only in airtel they can do like this not any other networks.

Hi team,

I have recharged with 3998, 30 days international roaming to usa.
I am getting messages and mobile data, but not able to make any calls and not getting any calls.
Tried all the settings and given compliant but no use.
Recharged on 27-nov-2017, but no use till now.
Either fix this issue immediately or refund the amount.
I can be reachable on[protected]....

Hello sir my name Nilratan Paul, I am connecting with airtel .but me and my villagers have a problem to this network. Network signal is so poor that I don't call anyone in my room. Me and my friend complain many time but there is no solution with in 6 month.

I am buying a sim card and i will attached this number in my aadhar card but airtel company will closed the number and issued another one, when i will want otp from aadhar to change my mobile number the another customer will be abuse and behave very badly so i will complaint for that customer. If my complaint will be not work i will complaint in consumer court.

I am an airtel customer since 2008. But i believe that airtel, now, is not working up to retain some loyal customers. I purchased a new airtel 4g-sim, of bihar/jharkhand circle, in august 2017. Now i regret my decision of opting airtel for 4g. The signal of airtel 4g/3g at deoghar, jharkhand is highly unreliable and discontinuous. The signal reception is worst here. I have to switch off and on my mobile repeatedly to recieve some signal. Where the price of recharge plans is steadily being increased by airtel, atleast they should also work towards improving the signal quality. Please rectify the problem asap as this is becoming highly frustrating and unacceptable.

Hi,
I am facing this issue since a month now. Whenever i try to call on any non airtel number i hear the message "all lines are currently busy". For a successful call it takes more than 20 attempts, sometimes, it even crosses 100. Airtel is clearly looting us. I believe they share a single line with multiple customer (May be with 50 customers). Please have it checked and try to resolve the issue. It just pathetic service from airtel. If somebody wants to make an emergency call, how he/she is supposed to do it.

Airtel wallet issue. Update [case:1077091]
I made a big mistake by going for the # chortel (Airtel) by porting in to it. I added an amount to chortel wallet and now i am not allowed to make a recharge or send back the money to my bank account. They have literally robbed me. They asked me my poa (Proof of address) and poi (Proof of identity) for which i provided chortel a copy of my aadhar card and pan card when they asked for it. Despite providing all the details, this # chortel bank didn't lift the restrictions from my account. I am so much regretting with my decision to go for chortel. There is no one to listen to your complaint guys. Don't go for chortel. They are the # thieves. A suggestion for chortel, just ask people to donate and they will do so happily, at least don't loot them.

To airtel,

I am 7 years old of you customer
One week ahead, my simcard network will be closed, so i'm postpaid now, i went to care. I took the simcard but it was 5 days yet another verification was not done. Your team does not help
After few days you will launch 5g service, but keep the customer alive for it or otherwise use any of the 5g
I hope you will leave my problem

Regards,
Sangram yadav,
Pune

Hello team,

This is utter stupidity to experience a voice issue even after continuing your service as a postpaid customer for the last 2 years. Airtel, i have escalated this issue many a times but nothing helped from your end not even the sim replacement.
The most shocking part is, i am using 2 sim card on one phone and both are of airtel. I have absolutely zero issue with the prepaid one but unable to understand that how can a airtel team can give such bad reception to postpaid customer.
Kindly address this issue quickly and try to maintain a relationship, would be my advice.

Thanks
Anoop madhu
[protected] / [protected]

I had a postpaid mobile number with airtel, i converted it into prepaid as i had to travel onsite for 3 months. The sim didn't work when i was abroad. I tried to contact airtel for reissuing a new sim for the number once i was back, but airtel refused to give me the sim stating that this cannot be reissued as i had ported the number from vodafone. I contacted vodafone as well and they said you have ported it, we cant help. This is the number i have linked to aadhar, netbanking and other important government communications. I have also raised a complaint with trai but i have had no response. Can you please help me to get back the sim with my mobile number? I need it urgently and i am not sure how to go about this issue.

Iam staying at pappanamcode in trivandrum in kerala, i am facing network issues for past several months, and complained about it several times to the operator but my problem didn't get resolved. Even 2g connectivity is poor in my area, i can't even communicate with others through call, if it is continuing like this i don't have any other option but changing the operator.

I am a postpaid customers using airtel from almost 6 years. Firstly signal, i am using this network in roaming also besides using idea local sim and this airtel is literally making me upset. To cal a person i should minimum 10 to 15 times then it connects and after that it takes minimum 5 more cals to convey my message on the phone because when i am on cal after exactly 3 min i cant hear anything or some kind of weird noise will be coming which irritates me a lot after that cal automatically cuts. I complained them about issue they called me asked me to do some settings after that it became more worse impossible to cal anyone or i am not getting any cals. Worst thing is i am not able to call customer care center also because cal dont connect only. Coming to internet... I will laugh at airtel internet connection. Frankly speaking internet sucks... Shows 4g not even google page will load... Not only me my family members and relatives friends everyone is facing many problems.in last month i didnt even use 1 gb of data also properly i have pack of more than 20gb... Claps for airtel internet.

I am using airtel postpaid number [protected].

In my bill for nov 17, i have been billed rs 149/- + taxes for international roaming rental even though roaming was turned off on my phone. This was done without my permission and is unacceptable.

Please refund the money and i request in the strongest terms not to do this again and immediately deactivate my international roaming.

Regards,
Ramnik khanna

Dear sir,

I am writing to complain about the airtel broadband service. This is the worst service i have ever received. We wanted to take an airtel connection, so this executive name "harsha singh" came to our flat and explained the plans. We choose one plan and he asks for the 3 months advance payment same day assuring that connection will be commenced from the next day. We paid the total amount and since then we are struggling to get the refund as they told they cannot provide service in our area i. E. "concorde manhattans".
Following are the details of the person we contacted and the payment:
Transaction date: 18th nov
Transaction amount: rs 4599/-
Executive name: harsha singh
Executive phone number: [protected]

Details of other executives and related higher authorities :
Name: riya (Executive) ([protected])
Name: ashok (Mid-level executive)
Name: kamala (Manager) ([protected])

We tried calling all these above-mentioned executives and they just disconnected our calls each and every time. Attached are the pictures
And service card.

I anticipate your immediate remedial action regarding this concern. Looking forward to your prompt reply.

Thanks
Akriti aggarwal

I am using airtel from last 4 month, but getting fluctuation in coverage in my house & also not getting speed of internet also. 4g is getting very less time that also not stable. Complain several time from last 4 month. But still problem not resolved. I am staying at kolkata city, but still here facing coverage issue from long time. Otherwise i need to change my operator.

This is reference to my airtel mobile no. [protected]. I am surprised to note that you have charged rs.501.34 +gst in the month of sep17 & rs. 500.74+ gst + late payment charges + gst in the month of oct17 - as monthly charges in my last 2 bills towards current bill towards internet charges where i have received sms from your end that my monthly unused data has been added in to next month.

I have paid rent in the month of sep & oct 2017 towards my actual charges. I am failed to understand why you are charging rs. 500 + gst as internet charges in the last bills over and above you have also charged late payment charges for the same along with 18 % gst when i have not used internet beyond my monthly limits. You are requested to kindly reverse the amount from my bill and confirm the same so that i would be able to make the payment on time.

I am unable to get any incoming calls on my airtel number and neither am i able to call anybody inspite of having 174 rs balance. I have also linked with my aadhar card. This is second time i am facing such issue. Please look into the matter.
This is my primary number and because of this issue i am facing difderent issues. This is a very serious problem. That i am facing. Please try to solve this as soon as possible

I have a airtel o[censored]p east no [protected] n ported to rajasthan airtel. It ported n works but suddenly it showing emergency calls without any information no incomimg no outgoing calls nothing is dere. M facing too much problems as dis no is attached to bank account for all purposes. Please solve dis problem at the earliest. I shall be highly grateful to u.
Ashish tripathi

Hi,
I have transferred my husband's airtel postpaid number on my name.

All the formalities are done but tele verification is not working as i am not able to connect to 59059.

My number is of pune circle and i am in mumbai right now and it is not possible for me to get back as i have a flight to catch. Kindly let me know alternate procedure of tele verification.