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Airtel Complaints & Reviews

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Updated: Dec 16, 2025
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S
satya surya polavarapu
from Eluru, Andhra Pradesh
Mar 27, 2018
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Address: 500039

To whomever it may concern,

Subject: unable to do prepaid recharge for [protected]

I am an educated person and i myself work for a software company. When i raise a complaint you need to understand i would have tried multiple ways. Instead of doing your basic checks you are providing timepass measures.

Coming to the issue, i have converted from postpaid to prepaid because of such service and again the same issue is coming for prepaid. I am trying to do online recharge via airtel app/airtel website/amazonpay/freecharge but i am getting 'recharge unsuccessful' error.

I have raised a complaint by calling to 121 on friday (23/3/2018) which is still open until now. Even before writing the mail i have spoke to one of your executive 'pavan kumar' and he disconnected the call without proper reply. Befoe that i have spoken to multiple supervisors like parvez/padmapriya/kumari and everyone promised to solve the problem by half a day but its not solved.

The basic sla that you say to solve an issue is 48 hr. Now its approx. More than 72 hrs but still the issue is open and none of the customer team has a clue about it. When i ask them to contact the technical team they say that they have dropped a mail and its out of their hands. Such a helpless answer.

Are you able to solve the issue or not? I have complete proof's of mails/call recordings which i am going to use. Because of your nasty service i have lost approximately 10 l of business and i am going to loose more. I will sue you for my loss as i am going through severe mental torcher.
+1 photos
Airtel customer support has been notified about the posted complaint.
Until now no one has even contacted me. There is no response to the already raised complaint via phone and this one as well. What sort of service are you promising your customers here. Pathetic
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    C
    from Imphal, Manipur
    Mar 27, 2018
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    The network issues of Airtel is increasing day by day..
    For the past one month receiving calls and making calls have become a big problem
    Calling the same number from Airtel and other network has different response ..from Airtel it says not reachable but from other network it gets through in the first dial
    Is Airtel also closing down like aircel and relieance that the network issues is increasing day by day
    Will they solve the problem or we have to Port to other network
    Comsumers have to face so much problem due to the telecom industry .. how many times we have to keep posting and facing problems
    Airtel customer support has been notified about the posted complaint.
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      U
      Unnati Soni
      from Pune, Maharashtra
      Mar 27, 2018
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      Address: Mumbai City, Maharashtra, 400002
      Website: Airtel mobile services

      My airtel number [protected], plan activation charges are deducted even though i haven't bought any... Constantly data charges are deducted even though my data connection is switched off.. Any plan is activated on my number without my approval and charges are deducted for the same... This issue started right from when i switched to airtel... Also there was no complaint box in my airtel app... Kindly look forward to my both the complaints and solve it asap
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        V
        Vamsi7777
        Mar 27, 2018
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        Address: 515863

        Hlo airtel wakeup just not only telling that world best network in my district and in my mandal still airtel 2G and in my village no signal at all before it use to come very well one day I called to customer care on of your representative said that because we provided good offers so many people will be in call are u giving free of cost. I already given complaint about network problem in my village 2 weeks back still nothing has been done.
        Good bye to airtel anyway u won't take action
        Atleast connect one 4g airtel network there is already jio 4g in our village I don't no when u will wake up
        This is my area code 515863
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          P
          PREMSIN64173536
          from Bilaspur, Himachal Pradesh
          Mar 27, 2018
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          Address: 174001

          It is intimated that you have opened my airtel bank saving account having number [protected] without my consent and also have transferred my indane gas subsidy having cosumer no. 4987 from my bank account to your airtel bank account. You are advised to reverse the same gas subsidy to previous bank account and it should not be happen in future. Otherwise matter will be refer to higher authorities/rbi.

          Prem singh thakur
          Mob [protected]
          Email. [protected]@gmail.com
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            A
            awadheshian56
            from Delhi, Delhi
            Mar 27, 2018
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            Address: New Delhi, Delhi, 110067

            Respected sir,.
            I have been facing bad quality of voice over incoming and outgoing call as well. I have tried to talk in open space but nothing significant change has been seen. With this problem i prefer not to talk with this number
            I have lodged complaint several times but nothing has been taken care.

            Please try to understand the concern and take emmdiate action for that i will be very grateful to you.
            Airtel customer support has been notified about the posted complaint.
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              U
              Upendher Raj
              from Hyderabad, Telangana
              Mar 27, 2018
              Resolved
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              Address: Hyderabad, Andhra Pradesh, 500011

              Hi dear all iam here to lodge a complaint on airtel mobile services 8 months back i gave my number as a reference to contact number in postpaid connection even though there is no need for reference number i gave my number as reference number today one to airtel postpaid executive called me and informed me that your number will be going to barred i ask why they are saying the customer whom you referred is not paid the bill because of that reason they were going to bar my number is this the way you treat with the customer who refer to take your airtel postpaid connection how pity is this by given alternative number of mine you going to barred my number what an awesome strategy is this hats off to you upender ([protected])
              Jun 3, 2020
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
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                S
                subrata739
                from Kolkata, West Bengal
                Mar 27, 2018
                Resolved
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                Address: 712104

                4 ago i just buy 2 new sim card for me and my wife.[protected] and [protected] after 1 day of buy sim card i am inserted sim card in my mobile and check account balance one sim card show just 5 rupees and one sim card show 0 rupees. Then i recharge [protected] and next day the account balance just 1 rupees. And i never get any call or sms for activate any services. This is airtel trick to get money from airtel users. Why this happen i get back my balance. Airtel 198 not to recive customer call when i call 121 then call not be complete for minimum balance issue.
                Apr 23, 2018
                Complaint marked as Resolved 
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                Airtel customer support has been notified about the posted complaint.
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                  R
                  Ronit Vairagi
                  from Mumbai, Maharashtra
                  Mar 27, 2018
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                  Address: Jaipur, Rajasthan, 302031

                  The internet speed in the area in which i am currently living is extremely low. I have a 4g data plan active on my mobile number, but the speed which i get is comparable to 2g. I want this issue to be treated as early as possible.

                  The location which i am referring to, is :-

                  The lnm institute of information technology
                  Rupa ki nangal, post-sumel, via-jamdoli
                  Jaipur, rajasthan.
                  302031
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                    A
                    AnZee Badineni
                    from Hyderabad, Telangana
                    Mar 27, 2018
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                    Address: 505532

                    Good evening dear airtel team i am anji here laxmipoor village gollapalli mandal jagtyal district telangana state pin 505532
                    Dear team once you check here lot of data errors like very slow in kbps speed and signal breaking is very biggest issue here some people irritating with call breaking so please resolve it asper as early

                    Thinking you
                    B. Anzee patel
                    + 91 [protected]
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                      M
                      myselfrajput
                      from Etawah, Uttar Pradesh
                      Mar 27, 2018
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                      Address: Agra, Uttar Pradesh, 282001

                      I have been frustated by the Airtel Service. Now i want to port out to other company. Now i am not able to send the Port Out message to 1900 from my phone. The Airtel Company banned my number to send sms to 1900. I have complained to customer care and also airtel store but they are giving nonsense reason. They always says "You will be able to send sms to 1900 by late evening". I have complaint 3 times. I want to complain this to TRAI.
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                        T
                        Tom Decosta
                        from New Delhi, Delhi
                        Mar 27, 2018
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                        Address: New Delhi, Delhi
                        Website: airtel moible services

                        My compalin regarding fraud i called airtel customer care representative in delhi afters few hours they call me from a mobile number they said that will provide me airtel dongal for rs1200 in place of my tata max wifi.But in reality they have to gave it to mefree because it sceme given by tata indicom for converting tata dongle to airtel.They fraud me 1200 rs .They are from some cannaught place banch i dont know exactly because they came to my home.Airtel please take some action i will not disclose my details as of fear of my identity.
                        Apr 12, 2018
                        Complaint marked as Resolved 
                        solved
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                          C
                          chidez
                          Mar 27, 2018
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                          I have purchased airtel top-up recharge while scratching it, so i need your help in finding the lost pins because i have lost some digits of it's pin number, please send me it's recharge pin or recharge my mobile number, i am sending you details of top-up card. Please help me to retrieve the lost pins. Thank you

                          Batch no:[protected]

                          Left over pin:23874980

                          My mobile no:[protected]
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            ash_bk
                            from Bengaluru, Karnataka
                            Mar 27, 2018
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                            Address: Bangalore, Karnataka, 560043

                            I enrolled in airtel secure plan in feb 2018. On 13th march night, my phone incurred some damage but i discovered it only on 14th march & called 121 on 16th march for raising a claim. Meanwhile, i also tried to initiate the claim using the app which never worked!

                            Airtel secure rejected the claim stating that i had not contacted 121 within 48 hours of "discovering" the damage, which isn't right because i discovered the damage on 14th.

                            I've tried to resolve it with airtel without any success.
                            Airtel customer support has been notified about the posted complaint.
                            Mar 27, 2018
                            Updated by ash_bk
                            Airtel doesn't provide receipt for duplicate SIM cards. The MRP on the pack reads INR 5 but they charge INR 25 without any receipt. I experienced this in Kamahanahhi branch of Airtel. When I questioned them, they refunded INR 25 to my account but that's not what I wanted.
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                              H
                              Huzefa Soni
                              from Mumbai, Maharashtra
                              Mar 27, 2018
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                              Address: Mumbai City, Maharashtra, 400010
                              Website: airtel

                              Respected all,

                              As i have applied for porting from vodafone to airtel.

                              As per my visit to both the gallery vodafone and airtel, final came to know the porting has been done in airtel.

                              On 26.03.18, i visited byculla airtel gallery. They had taken rs.: 300 for activation of my mobile no.

                              Due technical error in the system, i had to bear a sum of rs.: 300.

                              Request to please look in to it at earliest, and request to please start my mobile no on pirority.
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                Mehraj Ali
                                from Delhi, Delhi
                                Mar 27, 2018
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                                Address: New Delhi, Delhi, 110093

                                There is a very slow network, as well as not for any technical help. Only the customer's time is wasted by giving false tuition. No one solve my issue. The first network was very slow but now it can not be done at all. Due to this i have to face a lot of problems. Money is getting worse. So we request you to correct it as soon as possible.
                                My request no is
                                Cgpsc[protected].
                                Airtel customer support has been notified about the posted complaint.
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                                  N
                                  Nikitha Raj
                                  from Mumbai, Maharashtra
                                  Mar 27, 2018
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                                  Address: 560098

                                  Hello team,

                                  I was using airtel network for more than 12 years and i have been using the same number
                                  Recently, i changed the network from airtel to the idea and i used it for two to three months and changed it again to airtel

                                  I paid idea bill on october 3rd and submitted the port request the same day
                                  But idea took 7 days to port and (My internet was stopped for these 7 days)
                                  Now, suddenly idea has sent a 470 email to airtel asking them to block my number stating i have not paid the bill
                                  I did go to idea office to investigate and as have to pay 470rs for 7 days

                                  They don't have a statement showing how many calls or internet i have used.

                                  This is cheating and i am not paying any money to idea

                                  But what disappointing is that the airtel agents are keeping calling and texting me saying your number will be blocked

                                  I am very frustrated on airtel for not listening to me

                                  If my number is blocked then i will change both my number and network, i will not pay airtel bill as well

                                  Regards,
                                  Nikitha
                                  Airtel customer support has been notified about the posted complaint.
                                  Airtel 4G network in Churachandpur Manipur sucks! Too slow! Waste of money! I hope there is a way to fix the problem
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                                    B
                                    Bibhuti Baliarsingh
                                    from Kandla, Gujarat
                                    Mar 27, 2018
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                                    Address: Kutch, Gujarat, 370201

                                    The airtel numbers having respectively [protected], [protected] & [protected] are used only bad intensence such that they collect some numbers from any source of any family. Then calling if any ladies hold then begins rough language & miss called often & often. So please do some thing above mentioned airtel numbers. All are low grade family boys. So please kindly released from this bad numbers us
                                    Airtel customer support has been notified about the posted complaint.
                                    I am unable to login to the airtel selfcare web site. called customer care and complained sent an email with screen shot to [protected]@in.airtel.com. no response and the problem still there
                                    I am experiencing a worst network with Airtel on my smartphone at Jamshedpur(Jharkhand); PIN Code:- 831003

                                    Please resolve the issue as soon as possible.

                                    Thanks
                                    My name is ujwala gosavi, my mobile number is [protected]. Whenever my phone goes switch off all of my calls got transferred to [protected].
                                    I want this divert calling should stop within 24 hours.
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                                      kri_kk02
                                      from Pune, Maharashtra
                                      Mar 27, 2018
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                                      Address: New Delhi, Delhi, 1110070
                                      Website: www.airtel.in

                                      Dear sir,
                                      I have purchased train ticket on irctc by using airtel money & payment gateway was zaak pay.
                                      I have purchased ticket on 6th march, & cancelled it on 18th march-18.

                                      Cancellation details are-
                                      Date of cancellation -18/03/18
                                      Refund processing date-20/3/18.
                                      Refund amount-590
                                      Reund reference no-zp566ba9af41423
                                      Payment option-zaakpay pg.

                                      Mode of payment - airtel money with credit card

                                      Till now i have not received any refund.

                                      Name krishnakumar shukla

                                      With regards

                                      Krishnakumar shukla
                                      Airtel customer support has been notified about the posted complaint.
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                                        J
                                        jayesh27
                                        from Indore, Madhya Pradesh
                                        Mar 27, 2018
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                                        Address: Indore, Madhya Pradesh, 452012

                                        My Landline Number is[protected].I have received bill No. dated 24th March2018. Bill No.[protected], Relationship no. 15336508.
                                        The Bill amount Rs.2125.83. We have paid via auto debit service by SBI Cradit Card.
                                        Pl. find Transaction ID.[protected] Code. 040297 date 7thFeb2018
                                        Transaction ID[protected], Code 031320 dated 8th Jan2018.
                                        Airtel customer support has been notified about the posted complaint.
                                        Mar 27, 2018
                                        Updated by jayesh27
                                        Phone/Mobile Number: [protected]

                                        My Landline Number is[protected].I have received bill No. dated 24th March2018. Bill No.[protected], Relationship no. 15336508.
                                        The Bill amount Rs.2125.83. We have paid via auto debit service by SBI Cradit Card.
                                        Pl. find Transaction ID.[protected] Code. 040297 date 7thFeb2018
                                        Transaction ID[protected], Code 031320 dated 8th Jan2018.
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