[Resolved]  Airtel — Bill has some junk charge for the Internet

Address:Tumkur, Karnataka

Bill Number[protected] Secondary Number) There are some junk Internet charges for the Internet usage, below is a sample, how can a person in 5 hrs span connect and disconnect around 90 times, also if you look into the bill for 5 seconds it is charged 15.39 second, the Internet was used is Tumkur which is not a Metro or Non Metro and you cant expect that speed so how can you charge this much . also why this many connection drop shown, since I looked into the bill for first time I observed this discrepancy, please take care on this. Regards Ganesh [protected] 25/JUN/2014 12:57:01 403airtelgprs.com[protected].36 29 25/JUN/2014 12:57:08 403airtelgprs.com[protected].39 30 25/JUN/2014 12:57:16 403airtelgprs.com[protected].39 31 25/JUN/2014 12:57:23 403airtelgprs.com[protected].39 32 25/JUN/2014 12:57:30 403airtelgprs.com[protected].39 33 25/JUN/2014 12:57:39 403airtelgprs.com[protected].36 34 25/JUN/2014 12:57:46 403airtelgprs.com[protected].36 35 25/JUN/2014 12:57:55 403airtelgprs.com[protected].39 36 25/JUN/2014 12:58:03 403airtelgprs.com[protected].39 37 25/JUN/2014 12:58:10 403airtelgprs.com[protected].39 38 25/JUN/2014 12:58:17 403airtelgprs.com[protected].39 39 25/JUN/2014 12:58:24 403airtelgprs.com[protected].39 40 25/JUN/2014 12:58:31 403airtelgprs.com[protected].39 41 25/JUN/2014 12:58:38 403airtelgprs.com[protected].39 42 25/JUN/2014 12:58:45 403airtelgprs.com[protected].39 43 25/JUN/2014 12:58:52 403airtelgprs.com[protected].39 44 25/JUN/2014 12:58:59 403airtelgprs.com[protected].39 45 25/JUN/2014 12:59:07 403airtelgprs.com[protected].39 46 25/JUN/2014 12:59:14 403airtelgprs.com[protected].39 47 25/JUN/2014 12:59:23 403airtelgprs.com[protected].39 48 25/JUN/2014 12:59:30 403airtelgprs.com[protected].39 49 25/JUN/2014 12:59:36 403airtelgprs.com[protected].39 50 25/JUN/2014 12:59:44 403airtelgprs.com[protected].39 51 25/JUN/2014 12:59:51 403airtelgprs.com[protected].39 52 25/JUN/2014 12:59:58 403airtelgprs.com[protected].39 53 25/JUN/2014 13:00:05 403airtelgprs.com[protected].39 54 25/JUN/2014 13:00:12 403airtelgprs.com[protected].36 55 25/JUN/2014 13:00:19 403airtelgprs.com[protected].36 56 25/JUN/2014 13:00:26 403airtelgprs.com[protected].36 57 25/JUN/2014 13:00:33 403airtelgprs.com[protected].36 58 25/JUN/2014 13:00:41 403airtelgprs.com[protected].36 59 25/JUN/2014 13:00:48 403airtelgprs.com[protected].36 60 25/JUN/2014 13:00:55 403airtelgprs.com[protected].36 61 25/JUN/2014 13:01:28 403airtelgprs.com[protected].39 62 25/JUN/2014 13:01:35 403airtelgprs.com[protected].39 63 25/JUN/2014 13:01:41 403airtelgprs.com[protected].36 64 25/JUN/2014 13:01:49 403airtelgprs.com[protected].39 65 25/JUN/2014 13:01:55 403airtelgprs.com[protected].39 66 25/JUN/2014 13:02:02 403airtelgprs.com[protected].39 67 25/JUN/2014 13:02:10 403airtelgprs.com[protected].39 68 25/JUN/2014 13:02:16 403airtelgprs.com[protected].39 69 25/JUN/2014 13:02:23 403airtelgprs.com[protected].39 70 25/JUN/2014 13:02:31 403airtelgprs.com[protected].39 71 25/JUN/2014 13:02:39 403airtelgprs.com[protected].39 72 25/JUN/2014 13:02:47 403airtelgprs.com[protected].39 73 25/JUN/2014 13:02:54 403airtelgprs.com[protected].39 74 25/JUN/2014 13:03:02 403airtelgprs.com[protected].39
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Dec 8, 2017
Complaint marked as Resolved 
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Dear Ganesh,

Kindly read the above date as 01 Aug. 2014 in place of 02 Aug. 2014. This was due to the human error. We regret for the inconvenience.

Regards
Varun Mittal
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Charge for Internet Usage was reverted, Thank you Airtel.

Regards
Ganesh
Dear Ganesh,

This is with reference to your post dated 01 Aug. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel Customer Service Team)
Bharti airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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