Airtel Complaints & Reviews

I requested for Ultra Turbo Plus 40Gb 4 MBPS plan on July 17th 2014, Mr. Karthik (Mobile: [protected]) assured me the connection in 3 working days after verifying the port availability, but even today he dint turn up for the connection and not even picking the call. As i enquired regarding this in Airtel office in Rama murthy nagar they asked to enquire regarding this to Mr. Anand, Mobile ([protected]) his response is also very poor.

Dear Sir, Ma'am, 1. My name is Major Muneet Banga and I am holding three Airtel defence Corporate plan Nos on my name ie [protected], [protected] and [protected]. Initially i had taken [protected] and when i was happy with the plan i took other two. 2. When i had taken these Nos i was told that the CUG calling between the three Nos is free, however i find in the customised bills that the CUG calling is chargeable. It does not make sense that i have 600 mins free calling on local and STD and the CUG Nos being local are being charged. 3. Also i was told that on all the three Nos i'll be given 199 unlimited 3G internet in the defense corporate plan, however the customer care executives do not know the same and presently i am forced to have a Rs 100/300 MB plan on all three Nos. 4. Yesterday suddenly i get conflicting msgs that on my No [protected] i have used 490 MB already, then 187 MB, then again 487 MB. This is ridiculous, i have always kept a tag of my internet usage and time and again i check by sending DATA USE / 3G USE. kindly check the usage of the last so many months on this NO and you will find it has never exceeded the limit. also we get a warning msg that you are likely to exceed your limit. however no such msg this time. pl check the time the internet was on yesterday and the data use before that. there has been a serious error at your end which needs to be rectified. 5. I am an Airtel loyalist and prefer it over other networks. However, it is felt that whatever is promised at the time of activation is not given. request kindly look into the matter of Airtel 3G @ Rs 199, CUG free calling on all three Nos and the excessive charge of internet usage on [protected]. 6. Thanking you. hope for an early reply. Regards, Muneet

I m apurv jaiswal since 3 year i use no.[protected] i will buy this no. To rs 8000 by docomo comany. On 18 sep 2013 i off the phone some region on 21 nov 2013 when i on the phone there is emergency call only when i go the airtel company they will say it is give the no. To other custmor. I will ask with out 90 day how will you give my no. Sir please tell me what can i do my resent no. Is [protected]
Airtel is very thief company

Sir,
My name is santosh kumar, i live siwan, bihar, i called my relative person mobile number [protected], date 3 august 2014, time 12:03, by the mobile of my mother, my call diverted anthoer number [protected], then ohter person called me and he did misbehave to me, therefor i loss my money, mentel peace, the most important social deal, so i feel unwell and unsafe.The cause of this problem is airtel company, hence i want justice for this problem, so that another people could be safe

Thanks

My name is vikram singh and my airtel no. Is [protected]. I recharged my number with datapack of 300mb 3g service of rupuees 42 on 2august 2014 at 3:40 Pm but i got only 150 mb first i thought may be nxt 150 mb will be added after some time. i start to fill a form at apox4:20 and while filling the form i have hardly used 20 mb of data. And my net got disconnected. And try to reconnect but in vain. Then i chk my balance which was 48 rupees before half an hour ago was .02 paise i was shocked. and then i called the Customer care but as i dont have any balance call get disconnected. Then i recharged with 20 rupees and cAll the customer care they say that you have used your all data and after that your balance is deducted. Then They saId i think you r using 3g for First time with a insulting manner.and cut my Phone. Again i call the customer care then i told them To give me the detail of mb data i have useD they said ok. They said you have used 20mb then 8 mb then 15mB then 10 mb then 276mb data. And i said please transfer this call to your superior and again i explain him the problem. And he gives The details like this you have used 14mb then 22mb and 10 mb then 15mb and then 267 mb aNd said that Rs. 30 is charged per mb usage of 3g data.then i said the total which u provide Is more then 300. And in this case my balance should be-350 appx. Then he says that you have already some extra mb presnt but as i dont have any extra mb on that day. They cant even jaustify there answer they dont even Refer my Case to upper level. as it was urgent for me to fill the form. Ref.no.is CBDMO[protected] registered on 02-aug-2014. it Was Mr. amit to whom i speak. And he was so ignorant.and he says "kar lo jo krna." please take some action against this person also. And solve my problem. as soon as possible.

My Prepaid SIM was lost somewhere having No.[protected] and I applied for another SIM with same No.All documents was submitted on 15th June.Then my mobile was activated and I used it for 15 days.Unfortunately my mobile was disconnected by Airtel Odisha without any prior notice since 31st July.I tried to inquire about the matter by dialing 121.They replied me to contact the dealer from where the SIM was purchased.I had purchased the SIM from M/S Satya Enterprises, Sambalpur, Odisha. After disconnection I rushed to the dealer and as asked I resubmitted all documents again.Today i.e. dt.3.8.14, I asked the dealer and he told me that he has submitted all my documents at Airtel Office.Till today my account balance is aboutRs220.00 and validity is upto 2030.Since four days I am mentally disturbed as my family are far away from me as well as I am in a reponsible job under State Govt.Under such circumstances, please advise me to take next step regarding this matter and also please confirm me whether there is a system of courtesy of your Company to give prior notice through SMS before disconnection or not.

Hello sir,
Airtel has deducted Rs 110 approx from my prepaid mobile balance on 2/8/2014 afternoon for no reason at all.My mobile number is [protected]. I would like to submit a complaint to the customer forum regarding this . Please I request you to take action against airtel for customer fraud. I have recharged rs 200 after my balance was made rs 0 from rs 110..

Regards
Krishna

Dear Sir I am using Airtel phone number [protected] since Jan-2011. Since last 4 months I was getting high amount bill. I was thinking this may be because of roaming. But this is not because of roaming charges this is because of suddenly my bill plan was changed without taking my concern. I talked to customer care they told that this bill plan was changed since 26th march 2014. They told we have send sMs on 26th March 10.30.They didn't take my complain on 121.If they have properly communicated via email or phone I could have choice to go other service provider. For reference I am attaching soft copy mar 2014 bill and july 2014 bill. Since Last four months I have already paid extra amount approx 1800. I want a relief of whatever extra amount that I have paid because of bill plan changed + 10, 000 for my mental embrassment so that in future they think twice to change bill plan without taking customer concern. Thanks-RajeshMob# [protected]

Hi,
I had a 4G connection from Airtel. There was no connection or low connectivity and it stopped altogether after April. There was no reply after may follow ups. I had aid bill for till April after harassment of calls and people visiting at home. Then account closure request was created and account was closed.
Now they are harassing me for some more payment and threatening to close my IDEA number if this payment is not done. When I told that I have paid what ever was remaining, I was told that its not their lookout, I have to pay.

When we are trying to register a complaint in airtel website, it's asking for captcha code and when we enter and submit that, it's displaying a message that "Please enter a valid code". Actually, they have stopped receiving complaints. When we reported this to customer care executive of airtel, he isn't answering properly. Mobile:[protected] E-mail; [protected]@yahoo.com

hi sir my name is simarjeet and i m purchased a new prepaid connection in gurgaon at 30/'07/2014 but after two days the sim is not activate im giving a licence id for proof the agent is giving me his no. which is [protected] he allot me a airtel no. [protected] pls help me

Dear Sir, My name is Kinjal Gajjar and Contact no is [protected]. I am writing this complaint against of Airtel Dth Tv Connection company. Before 4 years i got new Samsung LCD so with it i got Airtel DTH connection free for 3 months and using 3 months i have not use connection and after it they called me and closed my connection and took all instrument like settop box from me. But since there they have called me and ask to recharge otherwise our company person will come and take a settop box but i have not settop box then which way i can give him they already took it their company person. because of daily call i getting disturb by pick up them call so i am writing to you take a some promt step against that company or tell them to update my account and close it forever.

I have made the payment for my airtel 4g data card [protected] on 30-May-2014, but till now they have not debited the amount to my account, they say that its been posted to a different account and they are not in a position to fix the issue, i have waited for 2 months to get this issue fixed but till now they are not in a position to get it rectified. I have provided the bank statement of one month. Airtel has logged multiple requests for the same issue since 2 months and not in a position to get it fixed.

Hi, I have been an airtel customer for a very long time and my number is [protected].Recentely i wanted to activate a Local+STD rate cutter plan with a pulse rate(seconds) and the airtel customer support suggested me a plan of RC17 which is a 28 days validity period with local + STD with pulse rate, but after making the recharge I came to know that its a minute rate.I again called the customer care and complained about this they said they will escalate this but what will the customer will get after escalation, will they revert back the amount??? Fine, later I spoke to a supervisor name Ragavendra and told him that fine i don't want this RC17 pack i want to activate another rate cutter of RC97, then he said that i have to wait for 48 hours ablest for a new pack recharge.Now for their mistake i have lost a small amount of 17 Rs, its ok, but they want me to have this RC17 pack rate for 48 hours for their mistake, i cant make a new pack recharge. This is really absurd and annoying for a reputed network provider like AIRTEL.

Hi, We got our Airtel broad band connection disconnected on Dec 06, 2013 (Ac No. [protected]) on account of relocation to Mumbai, by calling up the Airtel customer care number. The disconnection was immediate, however we continued to get calls and emails from Airtel asking us for payments for the said period. One such mail is attached below. Please advice on how to stop this harassment as soon as possible. Best regards, Rajeeb Banerjee Mobile: 0-986.717.8859, 999.959.167

AIRTEL ...Please Search Yourself..! We Need Network to Make / Receive Call Keep in mind we are subscriber don't treat like Beggars. with regards, Harish kumar 313/85-A, Gali No. 1, Tulsi Nagar, Delhi-110035 Mobile: [protected] Alternate No.[protected]

Bill Number[protected] Secondary Number) There are some junk Internet charges for the Internet usage, below is a sample, how can a person in 5 hrs span connect and disconnect around 90 times, also if you look into the bill for 5 seconds it is charged 15.39 second, the Internet was used is Tumkur which is not a Metro or Non Metro and you cant expect that speed so how can you charge this much . also why this many connection drop shown, since I looked into the bill for first time I observed this discrepancy, please take care on this. Regards Ganesh [protected] 25/JUN/2014 12:57:01 403airtelgprs.com[protected].36 29 25/JUN/2014 12:57:08 403airtelgprs.com[protected].39 30 25/JUN/2014 12:57:16 403airtelgprs.com[protected].39 31 25/JUN/2014 12:57:23 403airtelgprs.com[protected].39 32 25/JUN/2014 12:57:30 403airtelgprs.com[protected].39 33 25/JUN/2014 12:57:39 403airtelgprs.com[protected].36 34 25/JUN/2014 12:57:46 403airtelgprs.com[protected].36 35 25/JUN/2014 12:57:55 403airtelgprs.com[protected].39 36 25/JUN/2014 12:58:03 403airtelgprs.com[protected].39 37 25/JUN/2014 12:58:10 403airtelgprs.com[protected].39 38 25/JUN/2014 12:58:17 403airtelgprs.com[protected].39 39 25/JUN/2014 12:58:24 403airtelgprs.com[protected].39 40 25/JUN/2014 12:58:31 403airtelgprs.com[protected].39 41 25/JUN/2014 12:58:38 403airtelgprs.com[protected].39 42 25/JUN/2014 12:58:45 403airtelgprs.com[protected].39 43 25/JUN/2014 12:58:52 403airtelgprs.com[protected].39 44 25/JUN/2014 12:58:59 403airtelgprs.com[protected].39 45 25/JUN/2014 12:59:07 403airtelgprs.com[protected].39 46 25/JUN/2014 12:59:14 403airtelgprs.com[protected].39 47 25/JUN/2014 12:59:23 403airtelgprs.com[protected].39 48 25/JUN/2014 12:59:30 403airtelgprs.com[protected].39 49 25/JUN/2014 12:59:36 403airtelgprs.com[protected].39 50 25/JUN/2014 12:59:44 403airtelgprs.com[protected].39 51 25/JUN/2014 12:59:51 403airtelgprs.com[protected].39 52 25/JUN/2014 12:59:58 403airtelgprs.com[protected].39 53 25/JUN/2014 13:00:05 403airtelgprs.com[protected].39 54 25/JUN/2014 13:00:12 403airtelgprs.com[protected].36 55 25/JUN/2014 13:00:19 403airtelgprs.com[protected].36 56 25/JUN/2014 13:00:26 403airtelgprs.com[protected].36 57 25/JUN/2014 13:00:33 403airtelgprs.com[protected].36 58 25/JUN/2014 13:00:41 403airtelgprs.com[protected].36 59 25/JUN/2014 13:00:48 403airtelgprs.com[protected].36 60 25/JUN/2014 13:00:55 403airtelgprs.com[protected].36 61 25/JUN/2014 13:01:28 403airtelgprs.com[protected].39 62 25/JUN/2014 13:01:35 403airtelgprs.com[protected].39 63 25/JUN/2014 13:01:41 403airtelgprs.com[protected].36 64 25/JUN/2014 13:01:49 403airtelgprs.com[protected].39 65 25/JUN/2014 13:01:55 403airtelgprs.com[protected].39 66 25/JUN/2014 13:02:02 403airtelgprs.com[protected].39 67 25/JUN/2014 13:02:10 403airtelgprs.com[protected].39 68 25/JUN/2014 13:02:16 403airtelgprs.com[protected].39 69 25/JUN/2014 13:02:23 403airtelgprs.com[protected].39 70 25/JUN/2014 13:02:31 403airtelgprs.com[protected].39 71 25/JUN/2014 13:02:39 403airtelgprs.com[protected].39 72 25/JUN/2014 13:02:47 403airtelgprs.com[protected].39 73 25/JUN/2014 13:02:54 403airtelgprs.com[protected].39 74 25/JUN/2014 13:03:02 403airtelgprs.com[protected].39

I need to change my Airtel prepaid number to post-paid. Airtel agent collected all required document on 20th July 2014(PAN Card, DL, Photo and my prepaid SIM number). Agent asked for 200rs also for processing fee. i have not heard any response from the agent till now 01 August 2014(its 12 days now). Agent contact number is :[protected] Agent Name: Ashok pls help me to get the postpaid number.

This is the worst experience with airtel. i have 2 airtel mobiles and airtel dth also. wanted a landline for which i placed a request and got a call from this unfortunate peson named prakash from bannerghatta. initially he was very nice for the past one week and took the cheque and asked us to buy th landline phone. 2 days back he said that it will be connected in a day. today morning, 31st july'14, around 10 i called him and he says he will try to connect in next 2-3 days, wiring has to be done in puravankara appartment. its possible it might not connect. zi boiled with anger and asked him to come and meet me. you should have seen his tone the way he spoke to me like he is speaking to his servent. i am ashamed that these are the kind of people airtel hires who has no sense of speaking to customer. he should be fired immediately. i need action against such disturbing individuals. i will not keep quiet and write mails to all top officials if there is no action taken against this pathetic official of your Mr Prakash from bannerghatta. i dont think i wish to taken any more services from airtel and may overtime give my conncetions as well and tell others to avoid airtel since you have to deal with people like Mr prakash ([protected]). Vaibhav - [protected] Bangalore

Dear sir, i have this mobile no. [protected].but due to your bad services on my airtel connection i am facing so much bill which i never thought ever.i took enternet scheme on my connection but due to ur fault i have to face this problem. i did many calls in your consumer care but till now u have no solution of my problem so plz... i request to you give me proper feedback untill i will not pay without correction. Thanx suman