Airtel — billing and unethical practices | |||
Hi I have been a customer of airtel since last six years. I have two numbers operated under postpaid. One is 98922xxxxx which is my regular number. Another one is 8971xxxxx for which i had requested a disconnection in the month of july. The disconnection team insisted even after my initial denials, that we can convert the number to prepaid directly from here. So, i said ok. However, there was no update even after two three week. When i finally queried they say said that we cant do anything from here, you have to visit the airtel store. Why didn't they say this to me in the first instance itself. I had insisted the number to be disconnected and they kept on insisting that we will convert the number to prepaid from backend. First instance of cheating. Next, as i am a working professional and hardly get any time. When i visited the airtel store in september, i received another surprise. The guy said that today we have some network outage so we cannot convert today. Again a case of fraud. I do-not get the time to visit the airtel customer centre on a daily basis. I have been repeatedly calling airtel to disconnect my number and also stop billing the number. However, repeatedly bills are getting generated with late fees levied. Also, i have requested your executive to reverse the entire billing amount levied from the date of my disconnection request. I have not been using this number. Airtel is using cheap tricks just to keep billing customers. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
6 Comments | |||
Comments
My Airtel sim is activated but my recharge plan is not still activated. As a result there is no internet and calls on my sim
My mobile has huge problem due to the air-tel network at first if some one is calling me its never get connected often its showing out of network aria or switch off even i am at my office in middle of my town i will Chang the service from today and never use air tell again
September October call and SMS deta
Sudheer Vunnamatla's reply, Oct 20, 2019
September October call and sms deta security alrat please
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but from airtel team no one is coming for support
my airtel no is[protected]