Airtel Complaints & Reviews

Dear Sir,

I have recharged my Airtel Dth Account No. [protected] on 15/03/2020 at 6:51pm for Rs.510 via paytm upi mode and my recharge was sucessfull i got a operator refrence no. :- [protected] and sucessfull upi transaction id :[protected]. And paytm order no. is :- [protected].

But amount is not credited into my airtel dth account yet but in my airtel thanks app there is a transaction history tab where it clearly written that recharge done of 510/-Rs. on 15/03/20 at 6:51pm but amount is not credited into my account yet...

I quickly raise a dispute and also share the above given id's to airtel dth customer care that recharge done but amount not credited into my dth account and they said ok sir we have taken your complain request and i will get the resolution by 17/03/20 at 3:03pm by the back end team of airtel dth and customer care also said that money will credited into my dth account on 17/03/20 at 3:03pm .

But i did not recieve any call from airtel dth back end team on 17/03/20 at 3:03pm then i again called airtel dth customer care on 17/03/20 at 3:04pm and asked why i still not get my refund either in my dth or either in my bank account and then they again asked the whole details and i gave the deatils and they are again saying that give us 72hrs to resolve this after hearing this i got fully harrashed and irriated and i told them to refund my money as soon as possible and they keep saying that give us some time .

Why should i give them another 72hrs after seeing that they wasted the whole previous 72hrs without doing angthing.

I want my 510/-rs back please help me to get my refund...

I also told them give me a resolution or i will raise this matter in Consumer Complaints and they keep saying do whatever you want .

How pathetic thess airtel dth services and customer care do.

Please do something consumer complain as soon as possible.

My registered No. Is [protected]

I have been chasing airtel from last 5 months and every time i got assurance from airtel that network in my area has improved but actually its all false promises & commitments given by airtel.
In ground nothing has happened. Even 2 g connection of the poorest country would work better for airtel 4g connection
Despite of being paying heavily for this pathetic 4g connection network is just at 0.01
I propose that trai should start of giving free days/ internet in case companies like these fails to provide the committed network speed. Only then companies like airtel will learn a lesson

I have applied for conversion of my prepaid sim to postpaid via airtel thanks app on 23rd feb 2020.

I got sms from airtel within few hours that my postpaid connection has been activated.

But whenever i login to myairtel or check my account details on airtel thanks app, it shows my number as prepaid.

Even customer care ivr isn't accepting my number as valid postpaid number.
I'm able to make calls, sms and use data without any problems.
But i'm unable to see my account details and usage info or pay bills online as my number isn't being accepted as a valid postpaid number.

I have called customer care and also visited airtel office near my home many times, but there seems to be no clarity on the status of my account details updation.

All i get as a response is that my number has already been converted to postpaid.

I mailed nodal officer with abovementioned complaints but the issue hasn't been resolved yet. I just get a mail saying that my issue will be resolved soon.

I fail to understand what is the cause for so much delay..
Either solve my issue, else i'll happily port to other operators with better service.

Their staff is not able to provide correct information and the consumer has to pay the amount.

I am currently outside india and have been calling the support number +91-[protected] since so many days to inquire about the incorrect unbilled usage amount and the system is always down.

Now, they barred my number for receiving messages, when i called them again, they said you have to pay the amount to activate the number and when i asked what are the charges for - they said we dont know till the bill is generated.

They dont have information and they want the consumer to pay the bill without giving them information.

I am calling from international number and these people have no courtesy to provide the correct information.

My name is jay parekh and i had a post paid connection with airtel for which i had already cleared all the dues and today they are sending me a bill saying that i have to pay 1016. 26 rs can anyone explain me the charges and i had already paid the unbilled charges that why airtel gave me a porting code, i want to complaint against them as they are mentally harassing me

I have switched my both the connections from vodafone to airtel assuming the good netwrok in airtel. Several complaints have been logged with airtel for poor network service & data connectivity issue at my residence place (Pin code: 500018), as on today there is no solution on the complaint. Every time airtel gives a falls commitment that the network issue will be resolved.. But i don't see any improvement in network/data connectivity. Request technical team to look into it and respond asap. They can reach me on +91 [protected]

I have applied for conversion of my Prepaid sim to Postpaid via Airtel Thanks app on 23rd Feb 2020.

I got SMS from Airtel within few hours that my Postpaid connection has been activated.

But whenever I login to MyAirtel or check my account details on Airtel Thanks app, it shows my number as Prepaid.

Even Customer care IVR isn't accepting my number as valid Postpaid number.
I'm able to make Calls, SMS and use Data without any problems.
But I'm unable to see my account details and usage info or pay bills online as my number isn't being accepted as a valid Postpaid number.

I have called customer care and also visited Airtel office near my home many times, but there seems to be no clarity on the status of my account details updation.

All I get as a response is that my number has already been converted to Postpaid.

I mailed Nodal officer with abovementioned complaints but the issue hasn't been resolved yet. I just get a mail saying that my issue will be resolved soon.

I fail to understand what is the cause for so much delay..
Either solve my issue, else I'll happily port to other operators with better service.

I have been facing issues with airtel bill payment. They provided an option named airtel home which is a collection of multiple accounts like mobile accounts, landline, broadband etc. They will generate a single bill with a discount of 10% for all those accounts and when we pay it as single amount it should be distubuted and paid accordingly for all the added acccounts. When i was paying them, instead of getting reflected for all the accounts, its getting paid only for few of them and the other accounts are getting additionally paid. If we pay individually for the nonpaid account, it is getting paid sometimes and is not getting paid again. This is not a single time issue. This is the 4th time where i am facing this issue. When we ask them, the way they answer is ridiculous. Also they will ask us to pay again by enabling some other option instead of adjusting between the accounts which are in airtel home (From the accounts which are already additionally paid). When we ask why, they answer saying that adjustment option is not available. They are not even properly checking the history of complaints and resolving them in future to avoid recurrence of the issue. This month the problem got again repeated and its the 4th time. Even the customer care team are not referring the history to understand the problem and resolve it asap.

I am not getting otp from any sites. When i called customer care they are saying everything is fine from our side but in same handset and ther network i am able to receive the otps... Hence it is airtel issue and not handset or third party issue...
I am unable to do my works or verify my account because of this please look into it urgently and resolve it.

Quick response will be a big help

Dear Sir
We are staying in Melur Road, Srirangam, Tiruchirapalli, Tamil Nadu - 620006. Network connectivity is very poor and there are problems with Airtel and Jio. Because of poor signals they are also not offering broadband. We are having problems in voice and data. I request you to kindly takeup te matter and get this resolved and the earliest

I have recharged my airtel dth account with rs1104 on 12th of march but the recharge amount is not reflecting on that. Customer care are also not supporting properly, they are just saying that it will resolved tomorrow but literally not resolved yet.
They are saying that it is a technical issue but i am not getting it.
Please take strict action against them, it's a request.

Hello team,

I am not receiving sms on my airtel numbers :
Prepaid : [protected]
Postpaid : [protected]

We have reached out to airtel customer case atleast 5 times with no result, they keep on forwarding the complaints to there network team.

All my bank related activites have stopped because of this ignorant behavior and issue. Please help this is very urgent, i couldn't think of any other medium to raise the complaint.

636/2 Paschim puri pocket 2, New Delhi, Delhi,
Respected sir
With due respect that we are the residents of has installed some mobile tower house number - 636/2, paschim puri pocket 2 on their roof top. The said building not only is situated in a densely populated residential area, but also there is a school just nearly the said building. I suppose according to the mcd guidlines no tower can be erected in residential areas. Also as we all know that it causes very harmful effects on humans living nearby and on the guidelines of hon’ble delhi high court towers are not allowed at residential areas, it creates many diseases like cancer, and also affected the infant old people and specially for pregnant women. It’s radiation is very harmful for all. So please sir will take appropriate action and remove it as early as possible.
Thanking you.
Your sincerely,
[protected]

Krupaya ghyan de:

“be aware of fast tags fraud”
Precautions to be take while traveling long distance esp with fast tags status
1) always check if your fast tags are whitelisted or black listed before recharge or start your journey.
2) keep checking your accounts connected to fast tags as they may deduct money any time even if you have not travelled.
I am using airtel fast tag and i have experienced both in last few days with out intimation or information

Hi i am dondapati ramesh, recently i have did a recharge transaction through airtel (Airtel app). But due user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “59109” but i got respond “no keyword found”

Now please do the same on urgent basis…. Details are as below….

Date - 15/03/2020

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -1498

Transaction id[protected]

Internet not available though broadband modem is working

This person has been giving ads in olx and in other social media and trapping innocent people and swallow all the funds. He is from karivalamvandanallur which is a small area next to sankarankovil, part of tirunelveli district in tamil nadu. Please save other fellow human beings from trapping into the hands of this fraud.

I recharge my number of [protected] for 3months pack, and before since 3 years and whene iam uses a internet data, data is not working, but data in my account 1gb and more, im facing this problem so i’m frested of this time and in a night after 12 data runs automatically please help me i want to complain against airtel company in a court. Thankyou

Hi, i live in kandivali, mumbai. Have been using airtel for almost 10 years now. Since last 2 months - i am facing data connectivity issues at my residence. Have raised numerous complaints but to no avail. There are 2 airtel users at my home and we constantly dongle between airplane modes for ensuring data connectivity. Raised many complaints but to no avail. Pls help out

I am user on airtel network from previous 8 years. From 4-5 days, i am facing a problem of disconnected call almost everytime. Why it so happen?
The problem has increased to such a level that neither incoming call is possible nor outgoing call is possible.
Please try to solve these types of problem due to which i am struggling to have a single call with my contacts.