Airtel Complaints & Reviews

Hello
This is to inform you tht my tata docomo sim got deactivated in may2019.
Amd since then i have been trying to reactiavte it.
But the tata docomo centre is closed and i hv no way to file my complaint.
I want to check if my no. Is not realloted.
It was a prepaid no.
I need the same no. As it had all my contacts and accounts attached to it
Kindly do the needful.

Dear sir,
I have been an airtel prepaid customer for many years but i have not been able to make a call or sms to any number except 121.
I have complained many times and many times the complaint according to airtel store team gets resolved but in reality its the same situation
Then a customer care officer suggested faulty sim.. I swap my sim 3 days ago but still same problem persists. I cant make aby incoming outgoing calls or sms automatically disconnected & calls not connect within 10 sec.. However my incoming sms and calls are working fine..

My mobile no - [[protected] ]

The customer care just does not know whats the problem and what could be the solution.. They hang up many times.. I have visited the airtel store also but there also no one know the solution to my problem. One of them did profile reset still nothing happened.
I want an action to be taken immediatly.

Regards,
Yogesh

I bought a new Airtel SIM card.I also recharged the card soon after buying. But the SIM is not activated. When I tried to call using that SIM it says that the outgoing services are expired. I am not able to call the customer care also.
Mobile No: [protected]

Problem has come in my Airtel DTH box Problem is not able to be resolved, I call customer care for 4 days but they are not able to sort out my problem, my TV is off for 4 days, they will do it in 24 hours But my problem is not sorted out yet, the problem is in the DTH box

I got a call from this number +[protected]. She started asking my details and when i did not speak for few seconds, for some reason, she called me "bevakoof" and abused me saying bevakoof muh mai awaaz nahi hai kya and cut the call.

I request that such spammers should immediately be reported for irritating people and using bad words. As soon as spam is reported against a number, it should be looked on to and blocked completely.

Hi,
Fake bills extra charges #airtel
Being a big brand you people are loosing your trust from your respective customers. I am using #airtel for past 13 years. I have 6 postpaid and prepaid connections of airtel. Every month i have to call you people for rectifying my bills. N every month the postpaid bills amount gets increased due to your value added services or by showing some dupe charges which you people don't even have an explanation.
I can't take this # for a long hence filling a consumer court case against #airtel..

I have the transaction statement from you people and that would be more then enough for the case.

Thanks, pathetic custumer care service.
#airtel sucks

On 26/11/19, i recharged twice by mistake on my mob. No. [protected] by rs. 129 & rs. 448 for 28 days & 82days respectively. On27/11/19, one exe. Of customer care namely piya lnformed that i get the benefit all money as per pack but today another exe. Mousumi & sr. Exe. Told that rs. 129 will be forfeited. I"m requesting you kindly look into the matter & extend my validity period for rs. 129, thanks.

Respected sir/madam

There is no network available in my village since last 3 days.

4g is not available.
Only 1-2 signal bar is available some times of 2g network.

Not able to outgoing and incoming calls.
Not able to use internet.

Before 3 days network is good, but since last 3 days no network is available.

All airtel customer are suffer from this problem

My contact number is - [protected]
Alternate number - [protected]

Airtel customer care executive said that your network team takes 2 months to solve this issue. Plz see into this matter.

No service is showing from last 1 month. same happened before but i changed my sim and took new sim with same number. but again i am facing this problem.it started with no message was delivered and then it shows no service constant. sim is working as i can use upi with this number. i have tried all the tricks but none are working. please help as i am very very dissapointed with airtel. i had also complained once but till date i didnt get any solution nor any response. very bad

I have left a home in bangalore and moved to a new location. The bangalore place has broadband registered on my mail and phone. All, i want to do is either disconnect the connection or move it to new details so that billing details can not reach me anyhow.
But with airtel why is it not easy?

1. I tried airtel app both online and app versions. They give me an error onto updating the email address
2. Mobile number is unchangebale as per the app
3. Dont even get me started on the automated customer service. I tried so many times to speak to a technician but every damn time i hit the automated response with obvious obvious answers to follow.

Why the heck does it have to be so difficult.

And of course there is not easy way to get out of it and close the connection. I need urgent assistance. And dont you dare to specify app/web options again. I would like to speak with a human who can understand the situation for once.

Worst service ever!

Hi
I am subhendu pal husbend of dipanita pal who is owner of the number ([protected]). Today around 12:06 and 12:47 i have twice tried to recharge airtel ir pack of 1499 for country of malayasia from your official site https://www.airtel.in/ , both the time at end it shows transaction failed although both the time rs 1499 deducted from my account. Following are details of two transaction. 1st time i have used google pay (Upi transaction)
And second time i used my icici bank debit card ending with the number 7819, here are transaction reference

1. upi/[protected]/test payment/airtel. [protected]@mairt/airtel payments/2. vin/bharti airt/[protected]/[protected]/
I have attache google pay reference receipt for my first payment
Please refund my 1499+1499=2998 rs as soon as possible.
My contact no is [protected], please note as i am travailing i may not be available by phone until from 28th nov to 2nd of dec 2019 but i may be available at email ([protected]@gmail.com).

I have recharged my mobile number
[protected] through net banking for rs. 199 on 25th november 2019 and received an sms with transaction reference, recharge done on[protected]:17pm, mrp:rs199.00, gst 18% payable by company/distributor/retailer, transid[protected]. To check your balance, validity, call tariff and best recharges, dial *121*51# or download airtel thanks app, click www.airtel.in/5/LBNV and airtel1/del/prepaid txn#....

I am working as branch manager in the new india assurance co. Ltd., at shoranur: 679 121 (Kerala). For the past two weeks, customers, agents, friends & relatives are complaining that they are not able to contact me over phone. Most of the time, they will hear that my phone is out of coverage area.

What is the reason? But my mobile phone indicates full tower location in office. If the problem continues, i will port my number to idea/vodofone or geo very soon.

Please note that there are 3 airtel prepaid connections in my family:

1. [protected] (Sudheep. N. K.- self)
2.[protected] (Preeja. M - wife)
3.[protected] (Sanoop lal. S - son)

All the 3 connections are using with unlimited plans.

We request you to urgently look into the matter and arrange to resolve the issue immediately.

Thanking you,

Yours sincerely,

Sudheep. N. K.
Branch manager,
The new india assurance co. Ltd.,
Mannath building, ist floor,
Near canara bank, main road,
Shoranur : 679121
Mobile: [protected] : land phone:[protected]
E mail: sudheep. [protected]@newindia.co.in

Hi,
I am using airtel network for prepaid phone. I am not getting good network in our area (Padi puthu nagar). We already have other networks which is providing good mobile network/signal. I don't want to switch my number to other network until you force me to do so. Hope you will help to get good customers in our area and solve the network/signal issue.

I have converted my mobile number form postpaid to prepaid in the month of August. I tried to recharge in online but it showing some errors. I tried in Paytm, Freecharge, Airtel app also.

I have done several recharges (499, 100) through local vendors.

Still now also i am Unable to recharge in online.

I have raised several complaints but they did not solve it.

Respected Sir,

My Air tel No : [protected]
Name : District Health Society

I issue Cheque for above mentioned Airtel No. & Given for Below mentioned Address

Airtel Store Address : Shop No 3, Dhanranjani Complex, 4, Dr Yagnik Rd, near Imperial Hotel, Rajkot, Gujarat 361001

Shop Employee says cheque deposit in drop box but Can't Give a Receipt/ stamp in bill.

I am Employee of Health department so, i have given cheque received receipt/stamp as par government rules.

If any Query Please Call Us Mobile No : [protected]

Regards,

Nikunj Prajapati
Finance Assistant
IDSP - Cell, Health Branch, Rajkot

I'm observing that since last few days some websites like cyberpassion.com, stackoverflow.com and few other websites that I visit the most are not accessible from my airtel number many times during daytime.

These websites are accessible from Jio and Idea network during the same time. I'm very must sure that Airtel's internal filtering is causing this disruption. IP blocking is not an issue.

When I called customer care about the issue, the individual simply refused to confess and asked me to contact website owner, but just as the phone was disconnected all those websites suddenly became accessible. All 3 websites I was trying to visit for almost 2 hours suddenly became accessible in a matter of few minutes.

I m really disappointed with all this. All those sites are clean - no malware or anything else then why this is happening. Ive been using Jio for months before switching to Airtel and I'm really regretting my decision. Such incident never happened to me previously. And with Airtel this has been happening for days now.

I may be wrong but today's incident (calling customer care and all websites suddenly became accessible) really forced me to post complaint here. Disappointed. Should stop doing this 'Bharosa' ad that's running on TV these days.

Very poor 4g data rate. Wide divergence between what you advertise and what you deliver. You are bound to perish if you do not take steps to improve your 4g signal strength. Are you people sleeping? How do you plan to compete with jio with this kid of lazy attitude. During peak business hours your 4g data rate falls steeple and applications like money control pro fail to open. This is the state of affairs in the centre of lucknow, right next to an airtel tower. Wake up and save your company before people give up your subscriptions.

I went to an outlet in kanhangad in kerala and they asked for 300 rs for porting and i told that i dont need frc i will do it they behaved in rude manner and asked for the money to do the service and they told they dont want customer in airtel they behaved like we are beggers who is asking for money. My friend also had similar experience in this outlet and they also behaved rudely to him

It is regarding the fraudulent activity going in name of airtel digital tv, i got several phone calls from various no. S, who is telling my customer id (Id is [protected]) of airtel digtal tv connection, my valid plan and date of validity and balance amount and offered me a three month package by adding some rs.1081/- for getting 3 months validity. Earlier i ignored the offer, but on 15.11.19 call from mobile no. +91 [protected] on 15.55 hours ask me to deposit rs 903/- for a three month validity, up to 22.02.2019. As my plan period was going to be expired so i agreed, caller wanted me to recharge while he was holding the call which i denied. He disconnected the call by saying that he will ring back me after an hour. I recharged my digital tv connection by rs. 910/- and waited for the call. But it didn’t come and finally i called airtel customer care who in turn told me that such offers will be cleared within 48 hours. I again waited for 48 hours but of no avail. I again called customer care on 25.11.19 in the morning who told me that no such offers were given by airtel and my request will not be entertained.
In whole of the incident if the calls are not made by airtel then i am surprised that how my privacy like id, plan, balance and validity was leaked to some external agencies. Even today i got a similar call offering me a six month package on airtel digital tv (Mobile no. +91 [protected] at 09.28 hrs on 25.11.2019, another call came from mobile no. +91 [protected] at 14.58 hours on 25.11.2019). The case may be taken up with airtel for such leakages so that such fraudulent activity may be stopped and thousand of customers may be saved from such frauds.