Airtel — Broadband connection by Airtel not resolved

Address:

Bangalore, Karnataka

On 31st of July, 2015, internet service was down so on 1st of Aug, 2015 I called 121 and raised a complaint with the complain no. 58174766 and I was told that by 2nd of Aug the issue will be resolved. I got frequent sms alert from Airtel about rescheduling to resolve the issue. With no further response I called up again on 4th Aug, and I was told that their backend team would call me to fix the issue. Again there was no response from them so I called on 5th Aug, they told me the same thing that there is some backend issue and it will be rectified the very next day. I called them again on 6th Aug, now instead of resolving the above complain number, they closed the previous complain and raised a new complain number[protected]. Since then I have been calling them on 7th, 8th, 9th and 10th of Aug. This is a really pathetic service provided by Airtel. I pay my bills on time but I can't expect the kind of service I need in return. I'm getting rid of this connection in a few days and I'll never recommend anyone to opt the service from Airtel.