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Updated: Dec 16, 2025
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Airtel reviews & complaints page 1737

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K
kiran222
from Mumbai, Maharashtra
Aug 11, 2015
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Address: Nashik, Maharashtra

My mob no [protected], i was using airtel postpaid connection, then i converted from postpaid to prepaid, i am paying the bill trough CC i got statement from back your bal was deducted 3012 for your postpaid connection, i m using the prepaid connection.
Airtel customer support has been notified about the posted complaint.
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Dear Kiran,

This is with reference to your post dated 11th August 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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    L
    lalit_awasthi1986
    from Gangtok, Sikkim
    Aug 11, 2015
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    Address: New Delhi, Delhi

    I received the July 2015 bill of amount 381.65 Rs. It was including 299 Rs which is my postpaid plan. On top of that they charged 46 Rs of roaming charges which was 24.42 Rs as I checked at month end. They included tax 46 Rs which should be 14% of 299=42. So total bill should be 365 Rs. I called them 3-4 times to correct my bill but instead of correcting the bill they barred my number. 2-3 times I got confirmation that they are going to correct my bill. But when I called today they were saying no sir this is the bill which you have to pay to start your services. Their bill calculation is totally wrong because of that they are able to make their customer fool. So somebody is seriously looking the bill and they know what It should be then they can raise their voice as I am raising my voice about that. Please try to fix this ASAP because I am able to call due to my barred number. Regards Lalit Kumar Awasthi Mobile: [protected]
    Airtel customer support has been notified about the posted complaint.
    View replies
    Dear Mr. Awasthi,

    This is with reference to your post dated 11th August 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com


    Regards
    Sadhu Charan
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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      R
      Rashmi Sarda
      from New Delhi, Delhi
      Aug 10, 2015
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      I am suffering a lot due to mismanagement at your Airtel's end. I called the customer care in morning for the activation of my 4G sim numbered SIM[protected]U. She told me steps for the registration. But when I did the same I received below message from 121. "Sorry! This SIM seems to be faulty. Please visit the nearest airtel store to get a new SIM." I called back the customer care and those guys took a new request for new SIM. I received no verification call from customer care. Also. When I tried to call home to known the health status of my little one I saw there was no network in my mobile. How irresponsible you guys could be.. Without delivering and activating new SIM you have deactivated my mobile. I don't know what to do. I am working and have to travel Delhi to Noida.. How risky it could be for a female to travel in night without network connectivity. Hope you can well understand the fact. Since past 6-7 Hours me and my husband is trying and calling. Customer care for the activation of my old SIM But sorry you guys and your management is difficult to deal with. If can understand then please ask them to activate at least my old sim. My new 4G sim is SIM[protected]U Activate either of these.. My old sim or the above given new one
      Aug 8, 2021
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      View replies
      Dear Rashmi,

      This is with reference to your post dated 10th August 2015.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com


      Regards
      Sadhu Charan
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Reply
      Please ignore previous mail.


      Dear Rashmi,

      This is with reference to your post dated 10th August 2015.

      We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

      Look forward to receiving the required details at airtel.[protected]@airtel.com

      Regards
      Sadhu Charan
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Reply
      Dear Rashmi,

      This is with reference to your post dated 10 August 2015.

      We were waiting to receive your contact details to enable us to address your concern.

      Since we have not heard back from you, we trust your issue has been resolved.

      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

      Regards
      Sadhu Charan
      Airtel.presence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Reply
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      3 found this helpful
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        S
        shyam karan sharma
        from Kolkata, West Bengal
        Aug 10, 2015
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        Address: Howrah, West Bengal

        Sir,
        This is to bring to your notice that i am a customer of bharti airtel limited [bal] towards mobile no. [protected], account no. [protected].
        They are unnecessarily charging money.
        They kept my sim card for suspension so, every month bill is generated which they are forcing me to pay.
        So, kindly help me sir in deactivating the sim card
        Airtel customer support has been notified about the posted complaint.
        View replies
        Dear Mr. Sharma,

        This is with reference to your post dated 10th August 2015.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at airtel.[protected]@airtel.com


        Regards
        Sadhu Charan
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Reply
        Sir,
        This is to bring to your notice that i am a customer of bharti airtel limited [bal] towards mobile no. [protected], account no. [protected].
        They are unnecessarily charging money.
        They kept my sim card for suspension so, every month bill is generated which they are forcing me to pay.
        So, kindly help me sir in deactivating the sim card
        Reply
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          M
          Mohan Tomar
          from Delhi, Delhi
          Aug 10, 2015
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          Address: Bidar, Karnataka

          Bumper Offer! RC25 = Rs 75 Talktime + 75MB 3G data & also make Loc & STD calls @ 36p/m (1.2p/2s) for 15 Days (Extra benefit in next 48hrs). Sir/Madam I have received the above message from TD - 612830 on 10 Aug 15 at 06:09 pm on my airtel number. I have recharged the same but only 125 mb were provided. What about the other benefit as mentioned in the above message? Further, I am very unsatisfied from services provided by the toll free customer care (198). I have called three times. Two times call were not received after 5 min conversation. Once call were received but he has cut the call without solving the query. I want justification on the query otherwise I will take this matter to the higher level. Mohan Mob. No- [protected]
          Airtel customer support has been notified about the posted complaint.
          View replies
          Dear Mr. Tomar,

          This is with reference to your post dated 10th August 2015.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Sadhu Charan
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            A
            Arun R J
            Aug 10, 2015
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            Address: Bangalore, Karnataka

            I recently went to Airtel Relationship center ( Branch Rammurthy Nagar, beside Mega Mart, Bangalore) to convert my prepaid to Postpaid connection. I raised a request on 31st July and waited for 3 days to get the sim activated. I went to their store on 5th August 2015 and they said that it will be done within 2 hours and I waited for a day and on Friday 7th August 2PM I lost my connection. Neither of Postpaid and prepaid sim are activated. I tried calling the Store and they were not responding. Worst thing happened on saturday they made me come to their store for 4 times each time promising me that it will be done within 2 hours. THis is the worst service that I never expected from airtel. The store gave their contact number and one of their representatives number also but no one will respond. My sim is not activated even now. I am still not able to make any calls or not receive any and customer care are telling that it will be done within 4 hours from the past 12 hours. I am fed up with the service and want to migrate to other provider once the number gets activated. Worst Worst service ever and work Airtel relationship service center ever.
            Airtel customer support has been notified about the posted complaint.
            View replies
            Dear Arun,

            This is with reference to your post dated 10th August 2015.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com


            Regards
            Sadhu Charan
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Reply
            This is the 6th day since my Number was deactivated and there is no response from any one.

            When I call customer care, they are saying me to check with Airtel relationship center and when I go to a center, they are asking me to call the customer care and wait for some time.

            I am not able to make any calls even though I am signal, the verification team has verified my details 5 times without any proper result.

            I am really fed up with the service and want to change the service.
            Reply
            Dear Arun,

            This is with reference to your post dated 10 August 2015.

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

            Regards
            Sadhu Charan
            Airtel.presence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              M
              Mandi Das
              from Hyderabad, Telangana
              Aug 10, 2015
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              Address: Bangalore, Karnataka

              On 31st of July, 2015, internet service was down so on 1st of Aug, 2015 I called 121 and raised a complaint with the complain no. 58174766 and I was told that by 2nd of Aug the issue will be resolved. I got frequent sms alert from Airtel about rescheduling to resolve the issue. With no further response I called up again on 4th Aug, and I was told that their backend team would call me to fix the issue. Again there was no response from them so I called on 5th Aug, they told me the same thing that there is some backend issue and it will be rectified the very next day. I called them again on 6th Aug, now instead of resolving the above complain number, they closed the previous complain and raised a new complain number[protected]. Since then I have been calling them on 7th, 8th, 9th and 10th of Aug. This is a really pathetic service provided by Airtel. I pay my bills on time but I can't expect the kind of service I need in return. I'm getting rid of this connection in a few days and I'll never recommend anyone to opt the service from Airtel.
              Airtel customer support has been notified about the posted complaint.
              Aug 10, 2015
              Updated by Mandi Das               I am using an Airtel broadband connection with the fixed line no. [protected].
              View replies
              Dear Mr. Das,

              This is with reference to your post dated 10th August 2015.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com


              Regards
              Sadhu Charan
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Reply
              Hi Mr. Charan

              I have already applied for cancellation on 11/08/2015 with reference number 58503880.
              I got a call from Airtel retaintion at 9:12am 12/08/2015 regarding fixing the issue before 12pm but I didn't get any further response.
              Again at 3:07pm I got a call from Airtel retaintion giving me assurance that the problem will be fixed within 7pm and still there is no response. Why should I go for Airtel fixed line service?
              Very good service from a Multi-Billionaire company called Bharti Airtel.
              Thank you, I am getting a new connection.

              Regards,
              Mandi Das
              Reply
              Dear Mr. Das,

              This is with reference to your post dated 10 August 2015.

              We were waiting to receive your contact details to enable us to address your concern.

              Since we have not heard back from you, we trust your issue has been resolved.

              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

              Regards
              Sadhu Charan
              Airtel.presence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Reply
              Hi Mr. Charan

              Thanks for your concern but I have already applied for cancellation with ref. no. 58527884
              Just get the connection disconnected and currently I'm using other service provider.
              Thanks for the support!

              Regards,
              Mandi Das

              Broadband connection by Airtel not resolved - Comment #2210777 - Image #0
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                S
                shruti goel
                from Kolkata, West Bengal
                Aug 10, 2015
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                Address: Kolkata, West Bengal

                Mobile Number: [protected], airtel Account: [protected]
                Have made several complaints for the new Airtel 4G connection not working but no action has yet been taken. It has been 15 working days that I have been making the complaint.alternate number [protected]
                Airtel customer support has been notified about the posted complaint.
                View replies
                Dear Shruti,

                This is with reference to your post dated 10th August 2015.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Sadhu Charan
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  R
                  ramgopalkhemka_co
                  from Mumbai, Maharashtra
                  Aug 10, 2015
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                  Address: Kolkata, West Bengal

                  Dear Sir,
                  I have an Airtel connection, No. [protected], relationship no. [protected]. used in Airtel router from 27.07.15 when we on the router it could not connected with this router. last 03.08.15 I have went to airtel care near M.G.Road metro station(Kolkata)they have lodge a complaint, complaint no 63715276.dated:03.08.15.and told me that service engineer will go to my address and solve the problem. but till now no body came to my flat for solve like this problem.
                  Today when i again went to the airtel care near M.G.Road metro station(Kolkata) repeatedly told me they have again forward this complaint .Asper care for solving this problem I have to change my bill plan.
                  So, I don't want new bill plan and I want to surrender my airtel connection.

                  Thanks & Regards,

                  Shyam Khemka
                  Airtel customer support has been notified about the posted complaint.
                  View replies
                  Dear Mr. Khemka,

                  This is with reference to your post dated 5th August 2015.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Sadhu Charan
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    J
                    johnsusai07
                    Aug 10, 2015
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                    Address: Chennai, Tamil Nadu

                    My airtel network is totally down from sunday[protected] morning, when I called for the customer care they have mentioned me that the sim card number was mis-entered as my proposal from prepaid to postpaid migration is in process. As I need my number for banking purposes. I don't have any Airtel Retail Centre near my place as I need to travel long. The customer representative who assisted me asked to visit the nearest ARC as this is the only option for me. The only question is why should go and resolve my problem with Airtel Relationship Centre when I did all my process through online services. Really I did not expect this kind of reluctant reply from the airtel customer service. The representative name is jagadeesh. Please note this is the issue from the airtel end when they try to migrate my prepaid to postpaid proposal they wrongly entered my sim number detail. Please note the proof details which I sent through mail and the email id - Airtel Myplan
                    Airtel customer support has been notified about the posted complaint.
                    View replies
                    Please don't go for airtel
                    Reply
                    Dear Customer,

                    This is with reference to your post dated 10th August 2015.

                    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                    Look forward to receiving the required details at airtel.[protected]@airtel.com

                    Regards
                    Sadhu Charan
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Reply
                    Dear Customer,

                    This is with reference to your post dated 10 August 2015.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                    Regards
                    Sadhu Charan
                    Airtel.presence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Reply
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                      S
                      santoni
                      from Delhi, Delhi
                      Aug 10, 2015
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                      Address: New Delhi, Delhi

                      We had filed a request - online - for the disconnection of our fixed mobile phone no. [protected] on[protected], and had submitted scanned copies of the documents required by Airtel. We paid a bill on 22-6-15 for Rs. 360. We received a bill for the period 2- June to 1 st July 2015 for which we contacted Airtel at kalkaji, New Delhi and informed them that the request for disconnection has been filed. We have received yet another bill now for the period 2nd July to 1st Aug 2015 along with arrears. I can see that Airtel has made it a practice to keep piling up bills even after disconnection and finally handover the "case" to a lawyer who threatens the party to extract money. Through this forum I wish to bring it to the notice of Airtel that our request for disconnection has been filed and we will not be submitting to any kind of blackmail. A K Bhatia SANTONI ELECTRIC CO. P. LTD. B-276, C R Park, New Delhi-110019 M) - [protected]
                      Airtel customer support has been notified about the posted complaint.
                      View replies
                      Dear santoni,

                      This is with reference to your post dated 10 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com.

                      Regards,
                      Umesh Arora
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        A
                        Arungetz
                        from Coimbatore, Tamil Nadu
                        Aug 10, 2015
                        Resolved
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                        Resolved

                        Address: Coimbatore, Tamil Nadu

                        Airtel 3G internet is not working during the evening periods, where i ought to be, I am not satisfied with the service. Same as in my mobile and as well as with the wifi connection(Airtel). When I switch on the internet service, it takes more than 30 minutes and that too, the connection is not stable after 30 minutes.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        View replies
                        Dear Arun,

                        This is with reference to your post dated 10 August 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                        Look forward to receiving the required details at airtel.[protected]@airtel.com
                        Regards,
                        Umesh Arora
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
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                        Hi, I have already registered a complaint with Ref No. 63785557 in 121 on August 2nd for slow 3G network. I recently transferred my sim from prepaid to postpaid and from day one I am facing this issue. I am using coperate sim of 999 pack. Among 55 packs am using all the 48 packs for 3G data and the 3G net speed is very very slow and my money is getting wasted. I am not able to make any video calls with this 3G net pack. When I was using prepaid sim then I used to recharge for 3G pack and was able to make video calls very effectively. But since then I converted to Postpaid and being provided by the 4G sim 3G net is not working properly. According to the last communication, this was supposed to resolved by 4 working days, but still the issue is not fixed and I am fed up of calling customer care and explaining the same issue again and again. So I want this to be fixed by today or else I am going to discontinue from using Airtel.
                        Reply
                        Dear Arun,

                        This is with reference to your post dated 10 August 2015.

                        We were waiting to receive your contact details to enable us to address your concern.

                        Since we have not heard back from you, we trust your issue has been resolved.

                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                        Regards
                        Sadhu Charan
                        Airtel.presence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                          R
                          Rahuldxt
                          from Delhi, Delhi
                          Aug 9, 2015
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                          Address: Ghaziabad, Uttar Pradesh

                          I had a number with airtel from last 2-3 years but few days back they just disconnected my number due to non-usage. I called them to re-activate the number and i went to the nearest store as well even i am ready to pay for that number also but they are denying to help me. A representative of airtel told me that this number was disconnected on 29th of july and when i called again in artel they said that this number is already issued to anyone else. I am calling them from last 3-4 days regarding the same and everyone is giving me different-2 excuses. I want to reactivate that number as that number is attached to my several accounts.
                          Airtel customer support has been notified about the posted complaint.
                          View replies
                          Dear Rahul,

                          This is with reference to your post dated 9 August 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                          Look forward to receiving the required details at airtel.[protected]@airtel.com
                          Regards,
                          Umesh Arora
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                          Reply
                          Dear Rahul,

                          This is with reference to your post dated 09 August 2015.

                          We were waiting to receive your contact details to enable us to address your concern.

                          Since we have not heard back from you, we trust your issue has been resolved.

                          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                          Regards
                          Sadhu Charan
                          Airtel.presence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            M
                            mandeep singh walia
                            from Narayangarh, Haryana
                            Aug 9, 2015
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                            Address: Jalandhar, Punjab

                            Respected Sir,
                            I did online recharge of Rs.91 for my mobile no.[protected] from my airtel app on 27th July, 2015 through my SBI credit card. The payment was succesful to them but my recharge eventually failed. I made the company aware by loadging complaint no. BAL|Ref18664993| and they intimated me that they will refund me the said money within 10 days (i.e., by 6th August, 2015). But till now i have not received my said amount back.
                            Kindly help me

                            Regards,
                            Mandeep Singh Walia
                            Airtel customer support has been notified about the posted complaint.
                            View replies
                            Dear Mr. Walia,

                            This is with reference to your post dated 9 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com.

                            Regards,
                            Umesh Arora
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              sandypiano
                              Aug 9, 2015
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                              Address: Pithoragarh, Uttarakhand

                              Signal are blocked and I m unable to make and receive a call . This no. [protected] of airtel is unable to make or receive calls so please help me .. and render me a good service.. on the time of selling sim card you people make such a big-big promises and are unable to fulfil the basic requirements . This shows how much irresponsible you are towards your subject...
                              Airtel customer support has been notified about the posted complaint.
                              View replies
                              Dear Sandy,

                              This is with reference to your post dated 9 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com.

                              Regards,
                              Umesh Arora
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                              Facebook - www.facebook.com/bhartiairtelltd
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                                R
                                ravi9340
                                from Gurgaon, Haryana
                                Aug 9, 2015
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                                Address: Bangalore, Karnataka

                                Before 25 days i ported my number [protected] to airtel. After activation of sim its incoming SMS service is not working. I raised many complaints against the issue to customer care, nodal officer, appellete officer and airtel store. They did help me and i am still facing these problems.
                                Airtel customer support has been notified about the posted complaint.
                                View replies
                                Dear Ravi,

                                This is with reference to your post dated 9 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com.

                                Regards,
                                Umesh Arora
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                                Facebook - www.facebook.com/bhartiairtelltd
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                                  M
                                  mohd nouman
                                  from Delhi, Delhi
                                  Aug 9, 2015
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  Hi, I am facing problem with my mobile network ( with Airtel ), It has been more than 15 days that I have reported the problem but the response is almost nothing. I have contacted them via various medium but still they couldn't fix the problem. My problem is with drop calls, Low signals, and Always not ready to make a call. These problem are being occurred since last days but only at my home address. Could you please help me in this . Regards, Mohd Nouman [protected]
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Mr. Nouman,

                                  This is with reference to your post dated 9 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com.

                                  Regards,
                                  Umesh Arora
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    E
                                    Evantikas
                                    Aug 9, 2015
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                                    Address: New Delhi, Delhi

                                    Airtel: One of the worst and fake service providers … cheating on existing customers.. not sure how they will treat their new customers… Me and my husband shifted to UK with an Airtel Number having international roaming activated on it. We were told that to continue the services, you need to have either an Outgoing Call or at least an SMS, to continue this Airtel Number. In case, there is no outgoing call/sms for continuous 3 months, the number will be disconnected. There was a monthly fee associated with this international roaming service too. I checked my phone yesterday and there was no network in it. I tried every method to make it select the network (Automatic or Manual), but it was not selecting the network at all. I recharged it with Rs 200 to make it working as suggested by customer care, but that also didn’t work. Then I sent an email to the customer care who in reply told me that the number is been allotted to someone else last month... WTF… how is this possible…. I couldn’t believe them as I sent an SMS through that number on 19th May 2015. But Airtel simply allocated the number to someone else even before the completion of 3 months. 3 months from 19th May should be 18th Aug but the number was allocated to someone else on 20th July only. This is really unfortunate that being the number 1 subscriber in India, you are still cheating people. All my One Time Passwords were related to that number and I was receiving them till last month. What will i do now? They are saying that they can’t help and you need to come to India to submit the documents and you will be given a new number. I am helpless now… what to do… I can’t do any transaction online… I have been cheated and given this kind of treatment without any fault…. I will certainly take this matter up.. and won’t let Airtel cheat on customers further like that…
                                    Airtel customer support has been notified about the posted complaint.
                                    Aug 09, 2015
                                    Updated by Evantikas                                     Airtel - While on international Roaming, Airtel alloted the number to a different customer

                                    Airtel: One of the worst and fake service providers … cheating on existing customers.. not sure how they will treat their new customers…
                                    Me and my husband shifted to UK with an Airtel Number having international roaming activated on it. We were told that to continue the services, you need to have either an Outgoing Call or at least an SMS, to continue this Airtel Number. In case, there is no outgoing call/sms for continuous 3 months, the number will be disconnected. There was a monthly fee associated with this international roaming service too.
                                    I checked my phone yesterday and there was no network in it. I tried every method to make it select the network (Automatic or Manual), but it was not selecting the network at all. I recharged it with Rs 200 to make it working as suggested by customer care, but that also didn’t work. Then I sent an email to the customer care who in reply told me that the number is been allotted to someone else last month... WTF… how is this possible….
                                    I couldn’t believe them as I sent an SMS through that number on 19th May 2015. But Airtel simply allocated the number to someone else even before the completion of 3 months. 3 months from 19th May should be 18th Aug but the number was allocated to someone else on 20th July only. This is really unfortunate that being the number 1 subscriber in India, you are still cheating people. All my One Time Passwords were related to that number and I was receiving them till last month. What will i do now? They are saying that they can’t help and you need to come to India to submit the documents and you will be given a new number.
                                    I am helpless now… what to do… I can’t do any transaction online… I have been cheated and given this kind of treatment without any fault…. I will certainly take this matter up.. and won’t let Airtel cheat on customers further like that…
                                    View replies
                                    Dear Evantikas,

                                    This is with reference to your post dated 9 August 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                    Look forward to receiving the required details at airtel.[protected]@airtel.com
                                    Regards,
                                    Umesh Arora
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Reply
                                    Dear Evantikas,

                                    This is with reference to your post dated 09 August 2015.

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                    Regards
                                    Sadhu Charan
                                    Airtel.presence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Reply
                                    No information have been provided as of now.. and my ongoing number have been taken by you and given to someone else...

                                    You are a big cheater and totally fraud... You are the worst in the industry with no care of the existing customers and can't say about the new customers...

                                    I tried to contact you but you have simply given the solution by saying that we can't return your old number as it is been alloted to someone else..

                                    I will never recommend your services to any new customer, especially those who are travelling abroad and want to use Airtel's service...
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                                      S
                                      smur
                                      from Mumbai, Maharashtra
                                      Aug 9, 2015
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                                      Address: Mysore, Karnataka

                                      As per Airtel refund on money of failed transaction should be credited within 11 days. My son M.Harsh made 2 internet transaction of Rs. 995 for his mobile number [protected] . the transaction are 939543 and 940171. both trasactions failed and airtel has still not credited the money to my account even after 40 days.The matter has been escalated to nodal officer and appelate level. in spite of their assurance and promises the money has still not been credited to my account.
                                      Airtel customer support has been notified about the posted complaint.
                                      View replies
                                      Dear smur,

                                      This is with reference to your post dated 9 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com.

                                      Regards,
                                      Umesh Arora
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Reply
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                                        S
                                        sourav2348
                                        Aug 9, 2015
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                                        Call divert not working for my chennai airtel mobile. I tried to call customer care, they are not taking complaint regarding this. Your customer care is unskilled enough to handle customer complaints. WHen I register call divert on mobile using **21* mobile no#, it is successful, but when I call my airtel, IVRS says "Number you are trying to call does not exist".But when I deactivate my call divert service, I start receiving calls on my airtel number. Take this as my complaint and please resolve this issue
                                        Airtel customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Mr. Sourav,

                                        This is with reference to your post dated 9 August 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                        Look forward to receiving the required details at airtel.[protected]@airtel.com
                                        Regards,
                                        Umesh Arora
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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