Airtel Complaints & Reviews

I didnot use my 4G wifi from 20th and 27th june 2015. When I attempted using the wifi it was very slow inspite of it being the start of the billing cycle. I callee airtel's call center and was surprised to hear that my 7GB has been consumed. The billing cycle started on the 20th. It is not possible to use 7GB when the wifi was not used!. The wifi is password protected. I sent several mails to [protected]@airtel.com asking them to provide the website details which have been visited using my connection but after months of biting around the bush, tjhey finally told me that they cannot give me the list of websited visited as it was user personal data. I am the user here but I was denied my only way of proving that it was not me who had used the data. I didnot use my wifi after this incident and now airtel is demanding bills of those periods as well! I want a complete detail of the websites visited in the month of May, June and july 2015. My LTE airtel data card number is : [protected]

Hi sir...I have airtel number [protected] someone calling from this number and giving badwords to my brother...its harassing us...I want 2 know the owner name of this number and if possible live location of this number..plz help me ..thank u

Have initiated broadband connection request on 17th Aug. A week later they have collected doc and amount for the same- on 24th Sep. But till now, I have no update from your side on connection. I kept calling customer care, but no solution yet. You can also go through complaint number: 59485126. I have never gone through such pathetic service from Airtel so far. If it continues, I wont even think off going for Airtel.

I am monthly recharging my Airtel DTH - [protected]. My date of recharge is 20th of every month. Now, without any remainder / intimation to me, the connection is suspended referring that I maintain a low balance. This action is highly condemned of airtel services.

Airtel dth terminated connection --I have been with aitel dth from last 5 years. we have two connection running on primary id, which is running in our primary house. We had taken secondary connection 7 months earlier on separate house (single physical connection from dish).On secondary id last recharge (340rs) date 29th august for a month but terminated today itself (within 15 days).I called them for reason and as per them one of primary connection merge with this id in july month installation but if it so then its Airtel fault becasue these both connection cant be merge becasue both has half of km distance.The july month new connection had to be merge into primary connection itself. Conclusion of telecom discussion with sr. executive that They would resume the service within next one hour but still no connection (12 hours past) resume on secondary connection (reference ticket no.[protected]. Extremely disappointing service and response. I have all the payments details (done via cr. card).

My airtel number is [protected],
I am residing at BS maktha, begumpet, Hyderabad. In this area there is no airtel signal.my mobile always in not reachable .I can't contact anybody, no calls when am in this residence.always mobile shows emergency calls only .some times I can get low signal and it 'll disconnect at any time during call.airtel needs money but no customer satisfaction.I attached current signal strength in my mobile

This is in reference to my bill for airtel number [protected]. I have activated 2G internet service under which I am charged 98 rs. and given an access 2gb internet. I receieved a bill of Rs.8773, where it is mentioned I have exceeded my internet usage limit of 2GB. I checked my bill the usage has come of 3G, whereas I had not activated the same, ever. Also I was never informed or intimated when I exceeded my limit of 2GB for 2 G usage nor did I received any confirmation regarding the activation of 3G. Suddenly the internet service was stopped stating the bill. I called customer service and airtel gallery, but they were of no help, infact they were not ready to help. I would like to raise my disagreement with bill, as to why should I bear the cost of not being informed when my limit was exhausted and 3G was activated. Why should I pay the charges for 3G when I never requested for the same.

My call charges has been changed from 50ps/min to 1ps/sec without any prior notification. Also, I am receiving anonymous sms related to Karnataka bank account which is not related or associated to me. Even though my sim card/number is of Airtel, The Airtel customer care executives say they are not responsible for these issues. Request a quick resolution on both the issues.

Sir. It is very sad to inform you that from company a call was made on my no, telling to recharge it with Rs.1465 and get extra six months validity. When I recharged it with this amount, they told it will activate with in 48 hours. Now after three days they are telling this cannot happen.It is really very sad that a big company airtel has done this fraud.Please see this matter otherwise I will go to court with the companies ph.no and its record of talking.

Hi, As airtel is advertising that its number one company in providing their services through out India. I want to file a complaint against false advertisement. I do stay in a rural area in Kommara, West Godavari District, Andhra Pradesh. Which is located near to Dwarakatirumala. Their is an airtel tower near to our village which is 3 Km away. But we are still not having the any signals. We do need to roam on roads to get the signal. I would like the authorities to please look into this problem.

Airtel 3G Network is very inconsistent even in Chennai. I am working in Siruseri which is an IT Corridor. I dont get 2G and 3G data in Siruseri. Airtel has hiked the 3G price recently and that too by 30 percent. also they are promoting its 4G network. But they cant even provide a decent 3G service.

Adv Rajesh Sharma (Delhi Court, ID number: 281465 (not sure as he gave the details) called me and said that a case has been registered against me upon non-payment of Airtel Bill. This person called me at 11 am in the morning and asked me to pay the bill by 12 noon. I don't who is this, whether he is really an advocate or a fake caller from Airtel recovery team. He said, if I don't pay the bill by 12 noon I would have to pay fine of Rs.10000 or more. I would have paid the outstanding bill if I would have got a call or mail for the same. without any warning how can Airtel file a case directly. This is very cheap thing which Airtel is doing to get the money.

I recently got a duplicate sim on number [protected] since my sim not working. I have submitted the necessary documents.Since then my messaging services outg oing as well as incoming is barred. Tried calling airtel service center several times but they did not help much .I'm not at all happywith the services provided by Airtel. Name :vineet chaudhary Add:819/36 rampuri, muzaffarnagar Altr no :[protected]

Dear sir / mam,

I have received a call from yash communication (Ms. Neetu [protected], mr. Brajesh [protected]) laxmi nagar, new delhi, regarding above subject, at the time of call i shared all the details with him - that i don't have any local address proof, i have my passport, pan card of my home town, they said just add your bank statement and we will convert the number into postpaid.

I have paid 350 inr, he said it will take 02 days for the entire process.

After 04 days i didn't received any call or verification, i visited their office and conveyed the problem to them, they said that i need to send my bank statement on their e - mail address.


I have done that also, but finally the request got rejected because of no stamp on the statement as well as wrong punching.

Those guys are sleeping, no one is picking the call and really i am feeling that i am cheated.


Please take any action

I have 5 airtel postpaid cug connections given below which are from cno it services pvt ltd registered on my name (Praveen kumar vinukonda) .

[protected] – praveen kumar vinukonda, cno it services
[protected] – praveen kumar vinukonda, cno it services
[protected] – praveen kumar vinukonda, cno it services
[protected] – praveen kumar vinukonda, cno it services
[protected] – praveen kumar vinukonda, cno it services

From the 1st billing month statement, i have observed a huge difference in bill charges as my cug numbers are not being considered as free but being charged as usual airtel local number. This is for the reason that all 5 numbers are not on the same account number (This information was provided by your airtel customer executive) but while taking connections the company name and id was
Same for all connections. But, why are they not on one cug account number?

I did not expect this to happen from such a reputed service provider like airtel. I am very much embarrassed!

I request you to go through the details in all my bills and revert the money you have charged me for extra amount. I am deeply saddened because of this issue by airtel and demand an explanation.
If you are not going to address the issue, please be aware i am going to publicize this information on social media and also pursue for law - suit.

Note: i have raised many complaints against this issue but none of the csr executives were helpful and was providing me an incorrect information

Mantralaya Mumbai is one the critical area where all Government Activities done. Every day lakhs of people come. Airtel users dont get proper range in this area so most activities affects.Mantralaya Area is facing network issue from last more than 1 Year. I have called authorised person through customer care but no any response from Airtel.Kindly do needful.

Hi, this is Mohit modi, mobile number ( [protected]). I have 3 complains for airtel. 1 I have been using this network more than 5 years, till date I didn't find satisfactory offer from airtel. So I have shifted to Idea now. & at the time of port out, ur ppl calling me & giving me offers, stupidly try to convince to stay in the network. You ppl can't able to give offer that match your competitors. It implies you don't care for your customer if they are connected with you for longer time. Shame on you & your team. 2 if you are using postpay connection, in the middle of the month, if you want to know, why some charges applied to you, which increase your bill amount, your poor ppl / poor technology, can't able to answer the customer. Your ppl says to wait till bill generated at the end of the month, then they can help the customer. For this poor services, you are charging service tax. Shame on you. 3 unreasonable call drops. Poor network in roaming. Better to, take attention in your internal system, network & customer value, rather than promoting 4G network. Shame on your network, people, plan & technology. & strtergy.

I have got 2 airtel corporate postpaid connections at a time by providing same documents for both the number. 1 have got activated properly and I get proper bills but other number is getting billed by Airtel as per their will and I'm not even getting any bills for it in my mail. I only get message to my number & I kept paying it for few months without the bill. But now though I do not use that number much I'm getting bills in 1000 or 2000 where as 299 scheme is been activated in that according to which I get 6Hrs free calls to any Loc/STD number + 150 Loc+National SMS/per, 1GB 3G Data & corporate - Corporate unlimited free mins. Only 1 month when my number was in roaming I had used it to may be max to an amount close to 1000 so I paid it. But now I'm not using it & still I have got bill of 1500. When given a call to customer care they do not respond properly & try to ignore things. Till date they have not tried to cross check my Mail ID or alternate number because I never took any serious action against them. This how they cheat people. Even as per Government when any number gets activated they are suppose to cross check the details & also send verification mails which is not done by them properly. My request is to take some serious action against them in this regard and help normal people lead normal life and not keep worrying for their Mobile bills. The mobile number I have problem with is [protected]

Respected Sir, I am Anil and My prepaid mobile number is-[protected].My all amount had deducted from my account without using any net tomorrow night. same time i was calling to someone then how it possible to use data and call same time. Please check it is third time from this number and i am very-very frustrated from airtel

This is Rishabh Joshi, a working professional also a service receiver of airtel's so called "GOLD CARE" post paid plan. The reason behind me having to face such problems being ENTIRE FAULT ON Airtel's BILLING DEPARTMENT 's end. The problem started initially when I had been facing issues in the data that was offered to me, my internet connectivity and network problems. For which I had filed my first complaint on 9th August 2015 only WHEN I HAD TO "WASTE" ABOUT 2 HOURS OF MY TIME TO TALK TO THE CUSTOMER CARE EXECUTIVES. Then consecutive complaints after that on 11th. I even had a talk with the Manager MR. JATINDER SHARMA twice in this regard to which he assured me a so called "remedy" in his terms by providing me with a higher data plan (from Rs.450 to Rs. 650) which i immediately refused to convert to as i have no use of 3GB data in a month. JATINDER assured me that it was only for that particular billing cycle and i would definitely get a WAIVER BY HIM AFTER THE BILL WAS GENERATED. (Though i haven't received any calls by him Yet as he had promised). He also filed a complaint regarding the Massive Unbilled amount that was showing up in my Account. I thought i had been been given a proper "remedy" for the problems as my "UNBILLED AMOUNT HAD STARTED TO REDUCE FROM Rs. 8, 000 (on 9/8/2015) TO JUST RS. 2 (as Checked on 24TH AUGUST 2015 Updated till 22 AUGUST 2015 10:30 PM). And for your information SIR, till that time (22ND AUGUST, 10:30 PM) i still had about 60 MBS of data balance left in my Account to spare. BUT, I got a shock of my life when i got my bill amounting to Rs. 10, 280 on 25th August regarding which i've filed several complaints to the Nodal Officer and The Appellate Officer through mails and Phone calls to which i was only assured "CALL BACK WITH IN 24 HOURS" but i didn't get any. Instead the company barred my number from 28th August till date (i.e 14th Sept.) saying i have exceeded my credit limit and will have to make the payment in 24 hours. I was in Assam to attend some functions but still on Monday 31st August i sent another mail to the Appelate officer and then went to nearest airtel store where i wasted an hour to Prove the Executives there Using there own Company's Laptop that the " 2G DATA CHARGES" were FALSE AS I HAD 21 Mbs BALANCE in my account on 3rd August 2015 till 12:35 pm. I proved it by SIMPLY COPYING THEIR DATA INTO AN EXCEL SHEET AND SUMMING UP THE DATA VOLUME WHICH SHOWED (2025 Mbs. used of 2048 Mbs) From 23rd July to 3rd August after which i had applied for a 3G plan the very same day.The executive miss Rashmita Gogoi was satisfied made me talk to miss Anjana who was the area in charge of the entire upper Assam region who also agreed upon it and filed Several SRs (Service requests regarding the false bill) and assured me that my no. will soon be reactived.This was the only positive thing i got to hear in the past 17 days. But no action was taken even then. Then i had a talk with MR. VIKRANT The Appellate Officer of airtel delhi ncr region over the phone who wasn't even ready to hear my complaint instead of requesting him several times in the 1 hour conversation we had. I also have the screenshot of my itemised bill which clearly shows that 21 Mbs. 2G balance was there to spare by me on 3rd August .Whenever I call them, I need to explain the entire story, and they hang up after saying they will get back in 1-2 hours. I have not received any call from them on the alternate number i've given. Whenever I call them, they say the billing issue is open and needs to be closed, and they refuse to give me a date by which this would be closed. This is complete customer harrasment by Airtel. I have put all my problems in a detailed manner. I have been using this number from the past 6 years and had never ever faced any such issue with Vodafone. I switched to Airtel to get a better Service as it claims to be the "THE BEST SMARTPHONE NETWORK", But i feel Cheated and Deceived now. Also my problems not being heard at all by any if the executives as i have been "PROMISED CALL BACKS FROM THE MANAGER, NODAL OFFICER AND APPELATE OFFICER " which i never got. The only path i see to end my Harrasment from the past one month is to take the case to higher levels if justice i.e the consumer court. RISHABH JOSHI [protected] ca.[protected]@gmail.com