[Resolved] Airtel — Cheat | |||||
Hello, I submitted a query on the airtel website for MNP from Idea to Airtel. They called me from number +91 [protected] on 8th June the first time. I told them my requirements, the plan they offered me was of Rs 499 with 1200 local minutes, 800 STD minutes plus 300 additional local minutes as I was moving to Airtel for 6 months, 1.5 GB 3G and 2G unlimited, but the plan that I am receiving right now is something else. I am just receiving 2000 local minutes and only 80 STD minutes with 1.5 GB 3G So this is a total cheat. They guys offered me something else and gave me something else. Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 3 Comments | |||||
Comments
[protected] is my mobile number. I do not have any alternate phone numbers.
Reply
Hello,
Thank you so much for the reply. As from the starting itself I have expected the same from you guys. I realized on the first day itself that I have made a huge mistake by moving into Airtel who just does not cheat but do irritates the customer even. The worst experience I could have with any telecom service is you. Stop promoting and showing the ads that show other telecoms show something else and provide something else. What the hell you guys have done? I no longer want to use your Airtel but I have to stay with you guys for 3 long months now. I have no options to convert into prepaid so that you guys can no longer loot me. I never saw such a fraud and cheat company. Now I do not have any else options else to go legal. Thank you so much for doing nothing for me.
With No Regards
Abhishek Sahani.
Thank you so much for the reply. As from the starting itself I have expected the same from you guys. I realized on the first day itself that I have made a huge mistake by moving into Airtel who just does not cheat but do irritates the customer even. The worst experience I could have with any telecom service is you. Stop promoting and showing the ads that show other telecoms show something else and provide something else. What the hell you guys have done? I no longer want to use your Airtel but I have to stay with you guys for 3 long months now. I have no options to convert into prepaid so that you guys can no longer loot me. I never saw such a fraud and cheat company. Now I do not have any else options else to go legal. Thank you so much for doing nothing for me.
With No Regards
Abhishek Sahani.
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