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Airtel Complaints & Reviews

2.1
Updated: Dec 22, 2025
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Airtel reviews & complaints page 1296

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Y
Yamini918
from Vijayawada, Andhra Pradesh
May 14, 2017
Resolved
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Resolved

Address: Visakhapatnam, Andhra Pradesh, 531001

Hello sir,
I lost 3 digits while scratching airtel top up voucher.20/- i l give the details of top up voucher. Please credit the amount to my number [protected]. Or send those missing digits which appear as * below.
I need balance quickly. Please respond to my complaint as soon as possible here i can give all the details of that voucher.
Serial no:- [protected]
Pin:[protected]*4553
Card group:-10vu
Acp0217
Jun 14, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 14, 2017
Airtel Customer Care's response
Dear Yamini,

This is with reference to your post, dated 14 May 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
May 14, 2017
Updated by Yamini918
My alternate number [protected]
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    B
    Bhargav Reddy Bhumireddy
    from Giddalur, Andhra Pradesh
    May 14, 2017
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    Lost sim, Reissue Sim with same number

    Address: Anantapur, Andhra Pradesh, 515001
    Website: Www.airtel.in

    Hi team,

    I lost airtel sim (andhra pradesh) along with my mobile during an incident. Number is [protected]. Pl Reissue the sim with same number and block the earlier one. Contact me on [protected] for more details.

    Regards
    Bhargav...
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    Naguesh
    from Raia, Goa
    May 14, 2017
    Resolved
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    Resolved

    Address: 403507
    Website: www.airtel.in

    I recently traveled to Switzerland due to which I had activated a International Roaming Pack of Rs. 2999 which said 250 Free minutes to India & Local. Even after activating the pack, Rs.1320 got deducted from my main account when I made calls.

    After coming back to India when I called the customer care, they told me that you have made calls to local landline numbers due to which your money is deducted. But on their website they have mentioned Balance deducted without reason. When I told them that it is nowhere mentioned on the website that only local mobile calls are free, One lady from the customer care told me that " you should know that local calls are only local mobile calls. It is coomon sense", she says.

    Hoping that my problem is resolved at the earliest and this company is stopped from exploiting customers in the future.

    Name: Naguesh Naik
    Mob. No. [protected]
    Jun 16, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 14, 2017
    Airtel Customer Care's response
    Dear Mr. Naik,

    This is with reference to your post, dated 14 May 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    May 15, 2017
    Airtel Customer Care's response
    Dear Mr. Naik,

    This is with reference to your post dated 14 May 2017.

    We tried calling you multiple times to get additional details to enable us to address your
    concern.

    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      D
      Drashan
      from Bengaluru, Karnataka
      May 14, 2017
      Resolved
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      Resolved

      Address: 603103
      Website: Airtel

      I have recharged on 16/04/2017 with an offer o[censored]nlimited std, local and 70 gb for 70day's, recharged amount rs 399/-
      But airtel not providing this offer to 70 days, they cut for 28 days. Airtel betrayal the common people.
      Airtel promised to give 70 days. But after collecting money they not providing the same as they mentioned...
      For me rs.399 is not huge amount but airtel make me betrayaled...
      Airtel should understand, if not their goodwill goes down and people will say bye bye to airtel...
      Jun 16, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      May 15, 2017
      Airtel Customer Care's response
      Dear Drashan,

      This is with reference to your post dated 14 May 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        V
        Vidula Ingale
        May 13, 2017
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        Address: Mumbai City, Maharashtra, 400018
        Website: Www.airtel.com

        Been 5 months since I'm using Airtel. When ppl using Airtel try to reach me it says the Vodafone number you are calling has been discontinued. I am trying to port my number since a month now and my SMS service has been blocked I am unable to send an SMS
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          R
          RPSharma20
          from Vadodara, Gujarat
          May 13, 2017
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          Address: Karauli, Rajasthan, 322236

          I am trying to know about airtel unlimited offer. i tried to contact with customer care executive but i failed to contact him
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            T
            TSJoy
            from Kanchipuram, Tamil Nadu
            May 16, 2017
            Resolved
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            Resolved

            Address: 682024

            How is it differ. From previous amount of rs.349.57 to rs.1529.30 the bill has been sent from unknown sender. Why is it unknown sender sending me airtel bill and that too such an exorbitant amount..? Please explain data usage is nil in y case. And calls sms were also very few.. If this practice goes on i will have to discontinue with your services. Farther, the bill has been sent to me from unknown sender means a highly gross misconduct of the employee concerned. Therefore i request you please look into the matter urgently and clarify the position at an early date joy. T. S
            Jun 18, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 18, 2017
            Airtel Customer Care's response
            Dear Mr. Joy,

            This is with reference to your post dated 16 May 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              R
              R Guna Sekar
              from Cuddalore, Tamil Nadu
              May 13, 2017
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              Address: Kanchipuram, Tamil Nadu, 631552
              Website: Www.Consumercomplaints.in

              Hi...
              I'm R.Guna
              And I'm using 4g handset...
              4g problem...
              And can't send messages through phone...
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                B
                bsawan
                May 13, 2017
                Resolved
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                Resolved

                Address: 560085

                Airtel has cheated my, they haven't give me the promised data and validity as shown on my airtel app.. Now they are least bothered to resolve the issue..
                I have recharged for 399, airtel had promised a valid of 70 days... With unlimited validity and 1gb data per day.. But they have given me a validity of just 28days with just 1gb data per day..

                I want this issue to be resolved as soon as possible
                Jun 15, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                May 13, 2017
                Updated by bsawan
                I want some sensible person from Airtel to call me
                Verified Support
                May 15, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 13 May 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Similar incident happened with me.
                Recharged for 399 on 16 April 2017 having 70 days validity but recieved message from Airtel stating that my pack ends tommorow.

                Screenshots added.

                Cheating mobile recharge validity - Comment #2729443 - Image #0
                Cheating mobile recharge validity - Comment #2729443 - Image #1
                Airtel Customer Care's response, May 14, 2017
                Verified Support
                Dear Mr. Sethi,

                This is with reference to your post, dated 13 May 2017.

                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                We look forward to receive the required details.

                Regards,

                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Same thing happened with me I have recharged my phone with 399 and validity was 70 days and now today the message comes that my validity ends today

                Cheating mobile recharge validity - Comment #2729698 - Image #0
                Same thing happened with me I have recharged my phone with 399 and validity was 70 days and now today the message comes that my validity ends today
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                  V
                  Vimal Kirti
                  May 13, 2017
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                  Address: Hanumangarh, Rajasthan, 335512

                  Dear sir, my airtel mobile number is [protected]. ur company without my permission granted the value added services in my number and cut the prices in my prepaid account last one month. i am very tired for ur company behaviour. please solve my this problem othervise i will go to the court .
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                    V
                    Vispute Finsures
                    from Surat, Gujarat
                    May 13, 2017
                    Resolved
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                    Resolved

                    Address: Raigad, Maharashtra, 410210

                    I have recharged my phone twice in a week. On 4th of may i recharged for rs. 120 and did not call much people still my balance got low. Then again i recharged on 12th of may for rs. 20 in emergency. Then in a day i just called only one person & received one call then why my balance got cut. Now when i tried to check my last 5charges it is showing that i have availed for some vas services whereas i haven't at all. Why are these services kept by trai? We common people become victim of such ads even if we don't click on them. And also when my balance was low i tried to sms a person it wasn't getting sent, still my 1-1 rupee got deducted. I am attaching a snapshots of the sms i received from airtel for your reference. Please see to it.
                    +2 photos
                    Jun 20, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    May 15, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 13 May 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      D
                      dr11
                      from Bengaluru, Karnataka
                      May 13, 2017
                      Resolved
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                      Resolved

                      Address: 560066
                      Website: www.airtel.in/personal/digital-tv

                      I am a current Airtel customer.

                      I have a postpaid connection + Airtel Broadband Connection

                      I had applied for an Airtel DTH connection that I had received as part of an Amazon Offer.

                      Amazon Offer as follows:
                      Your purchase makes you eligible for a great offer from Airtel Digital TV:
                      30% off on Airtel DTH subscription and 6 months of free HD content.
                      (The offer is apparently valid till 14th May 2017 - Tomorrow)

                      I was given a Customer Id over SMS.

                      But till date no one has ever come to install the connection, despite repeated follow ups over calls or emails.

                      Numerous people from Airtel side (or claiming to be from Airtel side) call and ask for directions to my house, and when I ask them when will they install, they never turn up.

                      10.30 am today (Saturday 13 may) an Airtel personnel named Nagraj came (Phone- [protected]) but did not install anything. Instead he assured he would come back in 30 mins to install but has never turned up. Multiple calls to his cellphone have been unanswered and now he has started disconnecting my calls.

                      Also an Airtel personnel named Narendra (Phone: [protected]) called around 9 am today morning asking "What needs to be done" and after getting the information from us, he has stopped taking calls.

                      Till date no one has bothered to install the DTH connection.

                      I have also received calls from:
                      Raghav - [protected]
                      Manju - [protected]
                      [protected]
                      [protected]
                      Nothing has happened.

                      I was promised by Airtel Customer care that this would be installed by today (13th May 2017 - 1.30 PM).

                      This has not happened due to horrible and careless attitude of Airtel and the Pathetic service (or rather lack of it) that you have.

                      Emails sent to the following email IDs but no resolution:
                      [protected]@in.airtel.com
                      [protected]@in.airtel.com
                      dthnodal.[protected]@airtel.com
                      Jun 23, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 14, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 13 May 2017.

                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                      We look forward to receive the required details.

                      Regards,

                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        N
                        nsenthilraja
                        from Mahbubabad, Telangana
                        May 13, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560068

                        On 6th May i applied for new airtel broadband through their website. Immediately i received back to back calls asking repeated questions about my location and plan. One representative, Meena called on the same day and asked me to share my photo and identity proof through a WhatsApp no. [protected]. So i shared my photo and driving licence to this no. But after that there is response from airtel. I repeatedly asked for in the same whatsapp no but no reply. I escalated twice through airtel customer care but again no proper reply. It's just a worst company in the public services. If they cannot provide connection, they would have informed me. But simply after getting all the proof they become silent. I am complaining here because i am doubting they are misusing my identity proof.
                        Jun 23, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        May 22, 2017
                        Airtel Customer Care's response
                        Dear Senthil,

                        This is with reference to your post dated 13 May 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          N
                          Narendra Naruka
                          from New Delhi, Delhi
                          May 13, 2017
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                          Address: Jaipur, Rajasthan, 302016

                          Dear team,

                          I had port my no.[protected] vodafone to airtel... Due to batter tarrif as plan is 499/- as per your company executive in this plan 23gb 4g & calling​ unlimited free local and std data applicable.
                          But i got only 3gb.

                          Hence, please resolve urgently otherwise i will quite to airtel

                          Thanks
                          Narendra singh
                          [protected]
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                            P
                            PK Bhattacharyya
                            from Delhi, Delhi
                            May 13, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110019
                            Website: airtel.in/customercare

                            My mob. No [protected]. Recharged on 7 may 2016 directly on aiirtel's website for rs. 200: the money was deducted from my bank account, but i never got the benefit.
                            Online recharge txn id..[protected] dt 7 may.
                            When i complained to airtel they gave me a ref. No. Pr[protected] saying that they will contact me in 2 hrs.
                            No action has been taken by airtel even after 6 days!
                            Customercare nos. For delhi as well as [protected] are defunct... No live voice anywhere.. One has to waste time only in contacting customer care!
                            Jun 20, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            May 15, 2017
                            Airtel Customer Care's response
                            Dear Mr. Bhattacharyya,

                            This is with reference to your post dated 13 May 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              Swamylawhouse
                              from Ernakulam, Kerala
                              May 13, 2017
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                              Address: Ernakulam, Kerala, 682035

                              Please send the last payment (April 2017) receipt on Postpaid Airtel no.[protected] and send the e-mail to [protected]@gmail.com
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                                P
                                prabhur15
                                May 13, 2017
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                                Address: 641012
                                Website: www.airtel.in

                                I recharged for Rs 495 to get 1 day singapore Roaming pack to get unlimited incoming before i left to singapore.But when i reached singapore i received some incoming calls but i didnt notice that it was deducting from the main balance.I lost the entire balance of more Rs700 and also recharge amount Rs495 and didnt get any roaming benefits.
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                                  T
                                  Tarzan Kumar Dheeraj
                                  from Jamshedpur, Jharkhand
                                  May 13, 2017
                                  Resolved
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                                  Resolved

                                  Regarding tower installation

                                  Address: Hazaribagh, Jharkhand, 825301
                                  Website: tarzanzone.com

                                  Dear sir/medam

                                  I have no coverage of airtal 4g so we want to installation of airtal 4g tower in my area.

                                  Village - mandai khurd, district-hazaribag, state - jharkhand, pin code - 825301. We have more land in my house and farm for tower in my area mandai khurd hazaribag people are waiting for airtal network.

                                  Thinkyou

                                  Suraj kumar

                                  My contact number

                                  [protected]br...
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                                  M
                                  MD Nazam
                                  from Bengaluru, Karnataka
                                  May 13, 2017
                                  Resolved
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                                  Resolved

                                  Address: Sangrur, Punjab, 148021

                                  Sir I have lost my phone. Please Deactivate my number. My number is [protected]. My name is Nitin Sharma. Please sir Deactivate my number.
                                  Jun 22, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 13, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 13 May 2017 .

                                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                  We look forward to receive the required details.

                                  Regards,

                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    Sumit Saklani
                                    from Kodumudi, Tamil Nadu
                                    May 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110053

                                    I recently switched from airtel 3G to airtel 4G sim. My mobile device is moto G4+ which do support 4G networks. But this new sim never catches 4G networks (not even from delhi to noida). I have a 4G airtel dongle if I put sim of that dongle into my phone, it gets 4G network but not the s which I got converted from 3G to 4G. This is very bad, didn't expect this from AIRTEL. I might just switch to some other network if they're not gonna resolve my problem. I even checked in the my airtel app the newtork coverage in my area it says around 187 3G/4G tower in my area but this sim won't get any 4G network.
                                    +1 photos
                                    Jun 15, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 13, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 13 May 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    May 15, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Saklani,

                                    This is with reference to your post dated 12 May 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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