Airtel Complaints & Reviews

Hi, On 17th June, 2014 I spoke with a sales rep for a new connection. He checked on feasibility and confirmed that the installation can be done within 2 days. On 19th June, another person (Mob - [protected]) confirmed the same and collected the application (No. TBLR 6834261) and a cheque worth Rs 500. He books this deal the same day. Later on the same day, he informs me that it will take a week and asked me to contact Prashant, his area manager (Mob - [protected]). Prashant committed that the installation will be completed by 24th June. This did not happen and he did not take my calls thereafter. On 25th, I managed to find your customer service number and registered a complaint (No.[protected]. About 2 hours later, I get a call back where your customer service rep informs me that "as per records the installation has been completed". When I clearly told him that no one has even contacted me for the installation, he changed the status and committed to have this "installed within 24 hours". On 26th, I did not hear from anyone. On 27th, I called again, and although at first was given some excuse, later the customer care rep told me that I will NOT get connection. When I asked why I was lied to till now and why so far no one has contacted me on this, he apologized and told me that his manager will call back the same day. I never got any call ! On 29th, when I called to follow up, a rep told me that Airtel will not communicate that installation cannot be done until after feasibility is confirmed. What?? In the end, their sales rep gets a deal booked, Airtel gets a cheque and I have zero communication from Airtel about my money or absence of connection.

Dear Sir, Last 10 years I am using this number :984XXX9825.Last 2 days it is not working. I checked costomer care. They told it was block.They didn't informed . So i am very stress in this aitel services. It is very worst airtel service Regards, Paramasivan

This is to inform you that I, Santu Mukherjee, have purchased an Airtel 4G LTE connection 3-4 months ago. At the time of selling the representative of the said company ensured me that I will receive strong signal everywhere in my house but till date I could not use the 4G modem properly due to network being not reachable.I have already lodged 3-4 complaints but haven't received any response except network survey from Airtel. Thanks & Regards, Santu Mukherjee M--[protected] Kolkata.

Dear Sir
Please send me these AirTel telephone numbers's owner name and address

[protected]
These numbers are annoying to my family members.
Pls help me he's giving mental torture for me.
thnx n regards
EMIAL ID IS

monika.[protected]@gmail.com

My brodband and land number is [protected]. My alternate mobile no is [protected] I have not yet received bill for the month of june A wrong bill for fixed land line no [protected] of Rs 1224 has been intimated in my mobile. Please send my bill Immediately otherwise I will be unable to make payment. With regards Suvamay Halder

Hello Airtel guys, This is the message I receive when I try to access 'Last 5 transcations' since 8am today. This is outrageous. Could yout please DO SOMETHING ABOUT IT???? 'The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.'

i have airtel post paid connection, but for some personal reasons i want to deactivate or cancel my number, please cancel my number. i have requested call center many times but they generate bill or this month my number is to be cancel is [protected]

I used my Airtel Prepaid Number from last more than 3 years. Yesterday, they stopped my outgoing calls diretcly without any notifications. When i asked to customer care that time they told me because of Tele-verification process outgoing calls restricted. After so many years how come its possible this reason and also this thing happened then its their duty to call me directly for tele-verification at any time. Directly stop all facilities it's not the right way. Please help out with the action against it. Thanks

Hi, I got SMS from airtel AM-ARWSVC your credit limit has been revised to Rs-5800/ with effect from 17th june-14. I don't know who said increased my bill credit give me the clarification who told to increased my credit limit. My previsious credit limit Rs-1000/ . I am request to cancelled my last credit limit & minimum credit limit Rs-500/ do it. I call customer care number for this SMS (for my bill credit limit complaint's) but they can no give properly answer about this & till i am not received massage from Ur side (AIRTEL) for cancelled my last credit limit SMS. Regards Sandeep Pangerkar

I filed the complaint Number OT[protected]. It has been suo moto closed at customer care level without informing me the outcome. In view of substandard service I was forced to close the connection and gave the details of the person who handled it. The complaint has been closed without telling me who will refund the cost of the dongle which was one of the issues raised in the complaint. Now further complaints cannot be filed as the complaints page continues to reject submission of the complaing repeatedly giving the message that the authentication code in the black box is incorrect. I have taken screen shots to show how Airtel harass customers and waste their time..

Dear Sir, I am willing to state the following for your kind information & necessary action please. I am using a AIRTEL SIM (Mobile no:[protected]) for using 3G net/data facility through a AIRTEL DONGLE. On[protected] I did a online recharge of Rs.249/-.at 08:23:48AM (TXN ID:[protected] as per the available plan as advised in the airtel website for 1GB 3G Data Plan.After recharge I got the sms intimating about sucessful recharge.But I found that the 1GB data was not credited and later at evening again I did an another online recharge of Rs.449/-for 2.5GB 3G data plan. When on[protected] I inquired about the fact with Airtel customer care they are accepting about the recharge of 249 but telling that there is no such plan of Rs.249/- is available for 1GB 3G data with Airtel. Where as till now it is shown in AIRTEL website for online recharge. Now tell me how Airtel is doing this.Is it justified to their loyal customer. I need your intervention within the matter and please take an early and eye catching action against AIRTEL so that further they can't dare to cheat the people. Regards. Sabitabrata Ghosh [protected]

My airtel prepaid mobile number +91-[protected] has been out of service for about 2 months. I am baffled at this sudden reckless folding of services, unduly and inordinately. My number was on roaming (Stationed at Rajasthan since December 2013) but it was under active usage. I recharged it regularly and made/received calls and SMS through it. My details are given below: Registered No. - +91-[protected] Registered Name - Sandeep Nammi E-Mail - [protected]@gmail.com Area Circle - Delhi NCR (Rajendra Nagar) Alternate Contact No. - +91-[protected] I have been unable to use it for more than 2 months now, Why this number was hibernated must be explained to me. The number should be made active forthwith without any delay and with recompense of balance therein.

Respected sir,   Airtel customer care called me from no +[protected] to my Airtel no [protected] yesterday (26/06/2014) at 16.19 hrs which offering to recharge Rs 25 to get 250 MB 2G data ( 125 MB instantly valid for 5 days and rest 125 MB would be credited in next 4 hours valid for 15 days.)
I have recharged rs 25 but got only 125 MB 2G data valid for 5 days. One day over, but rest 125 MB  is not credited to my account.
To know the details, I called the customers care, one received the call & disagree to credit the rest data balance.
Please solve the problem.
Thank you.

Dear All @ Airtel, This is to bring to your attention again on the bad service and reception of Airtel services for which I have prescribed on both mobile services as well as broadband.. In spite of repeated complaints, no action has been sought.. I would like to take this on escalation path.. Please note my complaint again.. Mobile numbers – [protected] –Vedant Patel [protected] –ISS Intergrated services- User- Vedant Patel [protected]- Albina Patel(Wife) The reception in and around the premise of No 24, 3rd cross, Vaikuntam layout, Near Vaikuntam apartment Bangalore 560037 is very poor or negligible..We need to come onto the street to make or receive calls..Same is the issue with all subscribers in my neighborhood..All have similar complaints.. Do you suggest we go for alternate mobile service provider or are you going to do something..

I received a call from[protected], supposedly promotion call number from airtel person at 14:03 on 26.06.14.He said that I was a valued customer and need to tell me about some scheme. I told him that I am busy in OPD (since I am a doctor) and please don't disturb me. He kept on arguing to explain me the scheme. He also went to the extent of saying that "jab paise katenge to pata chalega".I would like to look into ther professionalism of the team who are disturbing us at odd times and arguing with us and using offending language.If we are not interested to talk to them, thay should just say "thank you".

The subject monthly bill has not been received for the month of June'14 subsequent to my consent for autopay option to HDFC bank . The payment against the bill amount has already been credited to AIRTEL based on the intimation sent by AIRTEL to HDFC bank Card Division but no bill has been sent to me so far . In absence of the bill I am in trouble to claim the amount back from my employer . Pls send me the bill immediately . Regards Goutam Ghosh D-13.7, NBCC VIBGYOR TOWER NEW TOWN ( Near AXIS MALL ) KOLKATA -700156 Consumer no 16501869 Tel No[protected]

Dear Sir/ Madam, I am Dr. Rajendran and got Airtel sim in chennai, No is [protected]. I came to Dubai and without giving any notification my sim is deactivated. This is second time I am facing the same problem. I used this number just 2 weeks before and received messages, but Airtel customer service says reason for deactivation that i did not use this sim for last 3 months. But I have received more than 100 messages in last months. I was not informed before about deactivation and I did not get any email from Airtel or call or messages. How they can disconnect without giving information to customer? They expect me to come to India and reactivate. Does any one can come to India only for reconnection??Kindly solve this problem. With regards, Dr. Rajendran

On June 11 th had enabled smsm booster of 18, but at a later point of time i noticed that i was not active after 2 days, i was charged one rupee per sms, very cheap and mischevious activity done by Airtel. I was customer of Airtel from 2006 till date. After this incident i am planning to port my number to other network PFB the recharged evidene - As attachment link is not working updating the evidence here.. Namaste! Online recharge transaction has been processed successfully for your airtel prepaid mobile 99xxxxxxx1. Transaction ID[protected] Amount (Rs.) - 18.0 Best Regards, Team Airtel Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. For further assistance, call 121 for general queries(agent assistance is chargeable at 50p/3 min), call 198 for complaints This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

sir, I have recharged my mob.[protected] with ₹196... Via paytm not get any balance sms recieved (Recharge successful for Rs 196.00 .Talktime Credited: Rs 0.00, Processing Fee: Rs 174.44, Service Tax: Rs 21.56. Current Balance: Rs 2.75. Validity :28-Nov-30) so kindly send my money back to my acc. Sbi ..[protected]..

Sir my airtel sim had broken and I had re-issued the sim from the airtel store situated at " outside dhawan coony, ferozepur city (152002) " on 26th june. The owner of the store had asked for my id proof and charged me Rs. 100 When I asked him that the actual charges are Rs. 25 and why was he charging Rs. 100 which is 4 times from me. I told him that I had re-issued my other airtel sim from chandigarh where I was charged Rs. 25. Then he replied that at chandigarh Airtel itself pay the rents for the stores whereas in ferozepur we ourselves had to pay rent for the airtel stores, so he was charging Rs. 100 from me. The argue is not about the extra Rs. 75 he charged from me. The thing is that if he has charged me Rs. 100. It means he is charging 4 times from every customer which is wrong according to me. Do the needful. Details of SIM re-issued: SIM No.[protected] Own Details: RAHUL ARORA [protected]