Airtel Complaints & Reviews

Hi, I am raising network complains since last one & half years at airtel customer care, every time I got resolved message instead no body visited or called me regarding the issue. I've gone fade up now, even I am unable to use 20% of my post paid plan, due to bad and disturbed network. My last complain was almost 8 months back, and they told it will resolve within 3 months. If airtel is unable to provide network in an urban area of a metro city (Gulmohar Park Colony, Serilingampally, Hyderabad) then its shame on them for a worst service provider I designate here. I am using this network since last 9 years, but since last 2 yrs it has gone rare worst. I dont have any good word for airtel. Me and my wife's work and business is getting effected, when we are at home. Office network is fine but in this entire colony it has seviour problem. Sarvesh [protected]

I have an Airtel sim mobile no. [protected]. I had a 2g net pack of Rs.32 and a balance of Rs. 36 in my account. I used internet on my mobile and checked my balance which was ZERO.I immediately made a call to lodge a complaint to customer care center and in reply the executive told me that "He does not hold any information about balance deduction and said your internet pack is still activated and balance deduction is surely not due to internet usage and said that I am lodging a complaint and you get a call after 24 hrs. and your problem will be resolved." Next day I got a call and the airtel executive said: "Your balance was deducted as you used internet and when i told her that I had an internet pack when my balance was deducted, she refused to listen to me and went on to repeat that balance was deducted due internet usage." Very disappointed from Airtel's Customer Service...

Hi Before this I have tried everything from complaint forums to facebook to mails to calls but I think Airtel has decided not to support its customers. I applied for airtel broadband connection around 1 month back. I gave the amount of INR 500 and my documents to airtel sales person Gopal, Senior Officer, [protected], [protected]. He took the amount and told me that I will get the connection in 3 working days. Its been more than a month and I have not get any response from Airtel. I called Gopal also but he is continuously making different excuses. Its a fraud that airtel has done with me. Now I don't want connection but please return me the amount.

Hi Airtel I had post paid connection with airtel, So i raise request to postpaid to prepaid. They told me just out standing amount and visit airtel out let office and submit documents then it will convert in 72 hours . SO i visited Airtel office and sahre with words with instructon i got from customer care. Then airtel out let guys told you need to take sim also, but currently its out of stock after few days angain i call customer care share same information that which i got from airtel out guys.again they told me. Again i visited same office and they repited same and they told jsut call customer care. I call customer care and i am stated capture vedio then they started argument with me a-nd they done manhandled. i have vedio proof also. Ailtel out let office Phase 3b2 Mohali punjab You i need justification this. Thanks, Venkat [protected]

dear sir, i am an airtel corporate user i just complained about the data 3g speed and one of your executive migrated my data plan and i got heavy charge . I need to complain about that executive his name is shashank shrivastava in ncr region plz do take desired action .

Dear Sir, I wish to bring your notice that there is a Airtel Broadband junction box in front of my house. The junction box was installed without my knowledge. The installation of junction box is such that it is infront of house. Now the junction box is causing a lot inconvenience to me. The public are using the junction box as garbage dump yard. I cannot park my Four wheeler in front of house. It is requested to remove or shift the Airtel...

Airtel Selling Call Details Of Individuals And Spoiling Their Life! I am a Airtel mobile user using 2 Airtel No. 1 is about 13 years and the other one for 7 years...i am involving in social service activity and the person who all are engaged in illegal activities are tracking my details with the help of Airtel Employees and Officials. One of my friend is also an ex-employee of Airtel he told me that they will give and they are giving if they knows any1 personally by getting money.The employees are giving all secured details even they are giving sms details like to whom what we are sending also.This things totally spoils every one life and the person who is getting money is not bothering and Airtel also not bothering even if you raise 1000 's of complaints. I want this to be stopped for ever...Only police should do this in future...if this continues then we will share this details to every one in facebook, whatsapp, twitter, etc... D.Deshakumar [protected]

Dear sir I have been receiving unwanted messages from AR-NDAROT. I have contacted to customer care and they are saying that i have subscribed these from any website.But i have not subscribed my number to any kind of these website.Please stop such messages. Or i have no option except deactivating my connection. my no. is [protected]

Hi, I applied for a new connection on 7th April (number [protected]). After more than a month of calling customer care, I have still not received a connection. All I got was a call from Airtel saying the connection was feasible in my area and someone would come to collect my documents and payment.Even after raising 2 complaints, no action has been taken.

Hi.. I would like to complaint about Airtel. I do not know how will you take action against this giant. If it has been taken I will really feel happy. I am working in a corporate company. I bought new CUG. Airtel told me that Local CUG to CUG free. but I got billed for local CUG Airtel no. When I called them they said CUG to CUG with in the same organization free. I got billed for my Organization's Local Airtel CUG also, now they are saying it is free only the nos which are in a same Group. They did not tell this when i bought. They simply advertising L to L CUG free. They also say that Every corporate they provide different plan that means I need to pay 499rs and for the same facilities my friend from other corporate is paying just 349. What a worst thought is this. How can he treat me with the corporate and can he cheat me. We should ban this company then only they will provide the serrvice which deserves our money. -Kumar S

I mr. Gourab das purchase a hand set of sony model no:- d5322(T2), imei no-[protected] & [protected].On 15/04/2014 i purchase that mobile from ganesh seth pan mahal, adress:gandhi more, kanchrapara phone: 25852424, mobile: [protected], vat no:[protected]
A offer given with this mobile that is "1 gb 3g data per month for 2 months on the first active airtel sim" .
To get that offer at first i call to shop owner, they told it is a matter of airtel co, so contact to airtel customer care, so i contact to airtel customer care so many times & then they asked for 72 hours, & some times airtel customer care executives told that no offer given on that set. Airtel did not provide me that service although passed of one month . So my request to help me to get that offer as soon as possible

I took a airtel landline connection 11th of April and called airtel to activate centric facility on the same. First the assigned me in the wrong group, called them 10-15 times and then they rectified to the right group. Now after assigning me to the group, i am not able to call anyone in the group. I have again calling airtel for 10 days now, they opened multiple SR, but closed without resolving. There is one last open SR# 45877416 for a week now, still there is no resolution. I am tired of calling airtel customer care for this.

Airtel Selling Call Details Of Individuals And Spoiling Their Life! I am a Airtel mobile user using 2 Airtel No. 1 is about 13 years and the other one for 7 years...i am involving in social service activity and the person who all are engaged in illegal activities are tracking my details with the help of Airtel Employees and Officials. One of my friend is also an ex-employee of Airtel he told me that they will give and they are giving if they knows any1 personally by getting money.The employees are giving all secured details even they are giving sms details like to whom what we are sending also.This things totally spoils every one life and the person who is getting money is not bothering and Airtel also not bothering even if you raise 1000 's of complaints. I want this to be stopped for ever...Only police should do this in future...if this continues then we will share this details to every one in facebook, whatsapp, twitter, etc... D.Deshakumar [protected]

Airtel customer complaint number 198 never connects to any representative. All the representatives are always busy on calls. Airtel Internet is working horribly bad these days and whenever I try to call the customers service desk, it never connects. For last 12 hours my Internet is not working and the call is not getting connected to Airtel's customer service desk.

My name is Mehadi Hussain and i buy a Sim is Airtel. For verification purpose i call customer care they said to me Your number is activated but my number outgoing is barred.when i call again customer care they said after 24 hours your number is activated.i call eveyday customer care but they are not solve my problem. Kindly Solve my problem soon please.

Please note that bills for telephone numbers [protected] and [protected] are missing from the zipped files.
Moreover, as very clear from my bill for [protected] there remains a security deposit of Rupees Three Thousand Only which has not been shown as adjusted in the billing.
I have already lost Rupees Seven Hundred Only by way of irrecoverable amount from my Airtel Money Account on [protected] and in this regard I wish to make it explicitly clear that I will proceed through all possible legal avenues if M/s Bharti Airtel intends to harass me b y way of intimidating phone calls emails or whatsoever without providing transparency in billing and invoicing.
This mail is being copied to all concerned in advanceso that my right tolegaljustice is not mitigated in anyway whatsoever.
I will also go on record and state that I require my bills to be sent to me within a maximum of forty eight hours from the time of this mail since all these ten connections in question; listed below once again for your reference have been ported out on or before 09 May 2014 and I am liable to make payments only after receiving proper LEGITIMATE invoices showing full and final settlement of accounts for the same.
I will also state that the harrasment is continuing with no abate the latest call being made at 15:34 from number [protected]

Hi I eve recently shifted from TIKONA broadband to AIRTEL broadband . My Internet usage is basically emails and once in a while web surfing, nothing heavy duty .I had a 8GB plan with tikona for several years and i ve never used my 100% data .usage was hardly 3-4gb in a month .my usage still remains the same and after shifting to AIRTEL and that too with 15 GB of plan .within 5 days it was showing consumption of 9GB of data though in reality my account was not even activated and i had not even used the Internet but in their records it was showing. I got a call from AIRTEL that I ve used 100% of my data within 15 days . I had made a complaint but their was no serious follow up to resolve the issue .I let it go thinking it could be a technical problem, but again this month with good 12 days for the billing cycle to get over I got a call that I ve consumed 100% data .and I can pay Rs99/- per GB to get more data .my Internet usage has not changed a bit .I fail to understand where my data is going . I feel very disgusted and cheated .This is outright stealing by AIRTEL .The matter needs to be investigated by police .after doing thorough research on the Internet I ve found that I am not the only one their are many many more .besides the broadband I ve got two more mobile connection. I have been a very loyal customer of airtel for long . Now I am planning to switch over to another service provider .shame on you AIRTEL khurram Qureshi Airtel fixed line[protected] mob -[protected]

Dear Sir, Please see my email dated 7th May 2014 till date unanswered. Please resolve this on receipt of this complaint. bhumi chandrasekar <[protected]@gmail.com> May 7 (7 days ago) to nodalofficer.m. Dear Sir, Today I had topped up Rs.102/- through HDFC Bank today. I wanted to top up for 3G data services but I have taken a wrong top up services I think. Please arrange to reverse the same and use the money for 3G Data top up of Rs.91 for 21 days (91 Rs91=25% zyada data yani 310MB 3G (20din) airtel par.Offer seemit samay tak.) and oblige.The balance Rs.11 can be appropriated to my main account. I am a lady senior citizen and by error this has happened please rectify accordingly and advise me by email and sms. I am sorry for the inconvenience caused to you. thanks for your cooperation Bhumisekar 7 May 2014 Airtel Prepaid-HDFC[protected]BILLPAY ONLINEPAYMENT-[protected][protected] May 2014 102.00 SMS received on mobile as below: 'Recharge successful for Rs.102 -- talk time credited Rs.0.00, processing fee Rs.90.78, service tax Rs.11.22, current balance Rs.159.87 dated 7th may 2014'

The website is down ever since 2 months and because of this I'm unable to view/pay my bills and god knows where should I have to go to pay. The Airtel showrooms are equally terrible, the shutters of the shop go down at the same time as the Sun. Pity your company and your pathetic customer support. Because of your incompetence i'm being charged for the late payment fee and tax on that. You guys are fleecing and causing distress to the honest customers who are paying for the services that they have availed and unfortunately not getting the same kind of response from the company.

CHEATING PEOPLE IN ALL THE WAY! i am using [protected] from 2001 and [protected] from 2008.Day before yesterday i lost my mobile and both the No. .I called customer care day before yesterday night they told me to drop in nearby Airtel showroom even i went yesterday morning to saidapet. There i am shocked that they are telling that both my no. is not in my name.They not even showing and i came to know that they are simply planning me to push to post paid so they made a drama.I can't able to leave my no. so recently in 2011 again i gone to chormepet office and i submitted my ID proof.So many years i called customer care and they verified my name and address.They came to know that i cant leave my no. so they insist me to go for postpaid and also they gave a prepaid sim totally 4 sim and they charged Rs.1100. saying that the pre paid will get activate in 4 hours.But still that 4 hours is not over and till my sim is not activated. Name : D.DESHAKUMAR No. [protected] and [protected] i know 1 of my friend who works in Airtel i asked him to check and see my Name and address he told me it has mine only...