Airtel Complaints & Reviews

10 days ago i call the customer care of airtel to complain about my deduction of balance they said that some services is running on your number like house of models etc i said stop that they said ok but it wouldn't stop and deduct my balance then i message four times that stop but it wouldn't. After then i call again they said they will done it but from last two days they deduct my balanace again and again.is it how they treat their customers such a stupid company i want some action from authority and consumer.

Hi,

I have taken a new prepaid SIM and it is not active till 72 hours. The corresponding airtel office keep saying it will be active within so and so hours. Customer service representative has no clue and not able to assist in knowing why the number is not active. Customer care are kept to assist the customers. These people don't have any knowledge to solve an issue/problem /case. They just shook their hands off. Didn't expect this from Airtel.

I downloaded wynk games app and then also downloaded 2 games. In my airtel app the offer was download a game from wynk games app and get 500mb data free in my jacpot section. I havnt recieved yet. If you cant fullfill then why do u promise.
We all members have airtel in my home.if you cant fullfill the promise then porting is the only option left.Pls get me my night data 500mb as soon as possible.
No.[protected]
Email [protected]@gmail.com

Sir I have ported my number from idea to airtel because they offered me airtel to airtel 10 Paise and local std 30 Paise for 90 days .after porting they are deducting me 1 Paise per second and they aren't providing what they offered me.I called customer care and they are telling me it's only for new customers.if this is case y you are offered me ..and cheated me..this is a New way of cheating a customer..losing ur credability..

Hi This is Sailaja. .and I paid 4111 to Raj..[protected]..he promised an airtel connection and didnt give us the connection... I am about to com0lain this to the police station...Airtel cannut cheat people this way... we need our money back...
How can somebody do this...
Why is airtel not taking any actions...are you a fake company...this os how you treat ur customers.
I need an answer immediately

Sailaja
Hyderabad

महोदय,
उपरोक्त ID के SETUP Box में कमी आ गयी थी। इस बिषय में ग्राहक सेवा केन्द्र से शिकायत की गयी थी, ग्राहक सेवा केन्द्र द्वारा रु0 750/- शुल्क SETUP Box बदलने का बताया गया जो मेने दे दिया । कम्पनी ने मेरे साथ धोखाधड़ी की SETUP Box पुराना व खराब दिया गया है जो कार्य नही कर रहा है। इस बिषय में अनेको बार शिकायतें की जा चुकी हैं। कम्पनी शिकायत पर ध्यान नही दे रही है।

Sir,
I had purchased new airtel sim no [protected] on 28.9.2016 near ACME heights from a dealer known as Deep Comunica.
To my surprise I am calling 59059 again and again but all in vain.
The other toll free number [protected] is also not responding.I have been waiting from last one week but still my number is not working. kindly get back to me at [protected]/[protected] and i expect you to revert as soon as possible as its difficult without any local number.I am really disheartened with such service from airtel.
Mr R.K.Kanwar
[protected]

Sir
I am dharam veer mai last 6month se network aur internet chalane mai problem aa rahi hai bahut bar complant ki koi solution nahi nikla aabhi tak bas net pack detection hota jata hai internat use nahi ho pata hai.
My add.
House 20 b gali no 10 b molarbanad extn. Badar pur new delhi 110044.
Sir please kuch solution karye is problems ka
Thx
Dharma veer

Dear concern person
My self ritu kapoor i am having broadband connection by airtel service no. Is [protected] for last 3 months i am not able to use my internet service and doing several complain in this regard nut no one has entertain on the said complained i am suffering with this problem too much now the situation is too much pathetic but no one is responding even with the senior person of the airtel.
Therefore it is requested to you kindly intervene in this regard and do the necessary action.

Dear sir
My name is karthikeyan i am presently using[protected] aircel number,
Previously on 2000 onwards i buy a [protected] airtel number and used upto 2016 i have missed my sim card and now the phone was used by another person how to avoid some illegal activity of his use by my name???

Kindly help me stop the service or may i get the number if possible
What can i do?

Not getting network - airtel signals are very low - very difficult to make call/ receive any call. after few hours we get sms saying "you got a missed call from this number "xxxxxxxxxx".

Please solve this problem as soon as possible. we are facing this issue from last month (40 days). we are using 5 airtel connections in our family(and 40 connection around our home). if this issue is not solved, then we need to switch to other service.

I hope that you will solve this issue asap.

Thanks.

Sabavat eshwar
[protected]

H.no.: 7-1-632/101/2,
Bapu nagar, s r nagar,
Land mark - flour mill -
Pincode: 500038
Hyderabad, telangana.

Pls give call detail outgoing and incoming detail of cell no. [protected] for past one year.so that it is very helpful. please send as soon as possible.
iam eagerly waiting for your reply. i have full confident in airtel.this airtel is best in answerinf the customer complain in quick period.so again i have confident in your care that u will provide the asked detail in quick period.
i am waitiong for your reply

thanking you.

We have been waiting for service on the above for 18 months!
We have had visits from Airtel and outside companies regarding the booster and have been told to 18 months that there will be a solution soon!

The staff have just been telling us false stories: "the boosters are arriving soon" / "They will be here in 3 weeks" / "Please be patient - the network team is arranging boosters"

After 18 months we are told we do not need a booster!!

What is going on with this lack of service??

I had recharged my airtel Prepaid number [protected] with RS 226 which has 1 Gb day data and 1 gb night data in the offer as per myairtel App as well via Airtel Official Site. But after I recharge I got only day 1 Gb data, when I call customer service they say that there are no such offers. Moreover the senior Executive says that call us always before recharging and get your recharge value confirmed.

Next as on date 25th September 2016 I had approx 1400 Mb data balance in the above prepaid airtel number as Day Data, but suddenly the date on the next day becomes ZERO, and when I call the customer care they first say that I had downloaded and used up my Full Data that too during my Office hours according to their database. Further on contacting the senior Customer care executive, he after long conversation says Actually there was some problem with their technical part and due to that fault my Data balance got Debited and it will get Refunded within 48 hours. But from the last 10 days customer care gives deadline to solve the problem within 2 days every time, but the solution comes as a next complaint Serial No and another 2 days' time. Just Fed Up. Really Just amazing and wonderful Service by simply harrassing the customers and playing with our Money just as they wish.

I muhammad asif shareef not using this num [protected] from past 2 years my friend call this number recently some another person is answering on this number i have give request airtel office to deactivate 2 years ago when i check still its on my name so i request to deactivate this number now

Reason deactivate the number : went to abroad

Muhammad asif shareef
8-1-332/3/97 aziz bagh colony
Tolichowki hyd 500008

Dear maanager, airtel,
My mobile number [protected] is not working properly and i am anoid of network failure. During last 24 hours airtel network was not available more than 10 hours. I am chief news coordinator of the tribune. My reporters are complainting that my mobile was not reachable yesterday, while baramula terrorist attack was going on. It was our of reach full night. Aits still not working since 5pm. Now its 7.29pm. Its effecting my professional carreir, i need compensation for it.
Regards
Dr upendra nath pandey

This is regarding 2 recharges done via airtel app
Details below
Mobile number :[protected]

Recharge for voice

Date :- 03-oct-2016

Order number[protected]
Amount :- 73

Recharge for data

Date :- 24-sep-2016

Order id 34157.[protected]

Amount 33

In both cases, money was deducted from the wallet but the balance was not reflecting

Airtel representative says that the recharge amount is in special dedicated account which was not activated by me.

I cannot utilize the balance in the special dedicated account.

Hi,

The services you provide is worst. I had requested for a broadband service and the Airtel agents came home took all my documents and a cheque of 1000rs. Then later they inform that they can't provide services to my area. Now the money is debited from my account and how is it possible for me to take it back. This is the worst experience I had till now. Kindly return my money.

Is this the way you support us.

I am a customer of airtel dth since last one year. I got the connection in aug 15. Due to some issues the stb was changed in jan 16 under warrenty. Again due to problems it was changed on 12 sep 16. However this time i was charged. On 21 sep 16 i lodged a complaint on some issue. 22 sep 16 the technician visited and told me that he needs to take the stb with him. It was decided that he will take it on 26 sep 16 by 11 am as i was to board a train in the afternoon. However no one turned up. I again lodged a complaint on 29 sep 16 and was told that someone will come on 30 sep 16, but no one turned up. On calling up again on 30 sep 16 a call back was arranged. I got a call back in the evening by a senior supervisor ms nidhi. She assured me that a technician will come with a new stb on 01 oct 16 without fail.
Technician did visit me on 01 oct 16 but without any stb and again told me that he needs to take the stb with him and was not sure by when it will be returned back. I called the customer care and my call was transfered to a senior supervisor ms bharti. She assured me that i would get a call back by evening and the concerned service centre will resolve the complaint. However, till now no one has come nor have i got a call from airtel.
Such a pathetic service backup by airtel.
The complaint nos are:
55238134, 55455171, 55480728 and an online complaint dt[protected].

Hi,

I purchased airtel postpaid family connection last week.. From the beginning i am facing network issue... And continuous call drop.

I have complaint regarding this issue but their executive not resolve my issue till date. If i have to talk with anyone.. Need to try more then 2-3 times after it call connect.. And then its disconnect self.. Voice quality is worst.. When i talk out side office.. That time it work.. But my office is not in basement.

Ame problem facing in my home.. That is also not in basement
When i travel in metro.. (Not talking about under ground) network goes..