Airtel Complaints & Reviews

FOR MY PREPAID 3G SIM WITH NO [protected], I WAS OFFERED A SPECIAL RECHARGE OF 01 GB VALIDITY 30 DAYS ON YOUR SITE ON 25/2/15 . ACCORDINGLY IT WAS DONE AND PAYMENT WAS MADE THR HDFC VISA CREDIT CARD ENDING WITH 1730, BUT THE CHARGING NEVER TOOK PLACE.HENCE I WAS FORCED TO DO CHARGING AGAIN WITH RS 249/01GB/30 DAYS TODAY. YOU ARE THEREFORE REQUESTED TO REFUND RS 156/- PAID EARLIER. SUNIL KUMAR

Dear sir, Today I did self recharge from airtel money Rs 85. But. I don't got amount. That amount has been directed from. Airtel Money account. And even ur customer car executives are not have pectins to speak with custores. I m going to. Post. Different company. Thanking u Paresh pai

I was having problem from your advertisement for every single cal it was saying, semma deal for 4 rs recharge or something... Later I callied customer care and placed a complaint by SPENDING MY TIME AND MONEY, , later no advertisement has come, , , but after one day again its starated.. But I dint had time to place a complaint but today on[protected] I made a time n called to customer care again sspending my TIME AND MONEY. But a lady taken my cal n not at all listening n she dint understand y and what I was saying, , , really I got enough mental torrture by airtel, , , later she passed my cal to her above level but he was totally unfit, , he not able to understand customers feelings, and problems, , , First of all how can airtel give advertisement like this with out my permission, , , n how come airtel charge money for my complaits, , , I was just thought to suicde coz o[censored]r mental torture, , coz it's all additional torture to me, , , , Many times I thought of changing network, , but only bcause of network strength am sticking with airtel, , If my mobile is sswitched off you can cal on [protected]

Sir, This is to inform you that I am having Air tel No [protected]. When the mobile is out of network area, the call is diverted to the No [protected]- operator Voda Phone. I have already checked with the Air tel operator, but still the problem is there.

I have applied for a new Airtel Datacard 3g connection, and a Sim card/Data Card was provided to me by Airtel, a day later I received a SMS stating delow details. Airtel Activation Request No[protected] Mobile no. [protected] Now when am trying to use this number in datacard its saying cannot register to network and when I called up Vodafone helpline they are saying [protected] not assigned to you. Please help.

sir one new airtel tower sitchueted in my area before some days .that s the reason whole area is very disturb for network prob and physicaly and mentely depressed so you take action address is bhagwan nagar balkeswer agra 282004

Dear Team,
As discussed please clear the issue. This is a very old issue requesting you to clear our payment query. Otherwise we will disconnect all connection 2G/3G/4G from pan India.


Best Regards,

SUSHANT KUMAR
Cell: +[protected]
Sr.Executive - IT
#92, 3RD Floor, HJS Chambers
Richmond Road, Bangalore, PIN : 560025,
Ph:[protected]


From: Coordinator.South
Sent: Friday, February 27, 2015 1:54 PM
To: a_Rajan.[protected]@in.airtel.com
Cc: a_sharad.[protected]@in.airtel.com; a_Nisha.[protected]@in.airtel.com
Subject: FW: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

FYI…

From: Coordinator.South
Sent: Saturday, January 31, 2015 2:48 PM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: Sunil S Kumbar; 'babu.[protected]@in.airtel.com'; 'a_sharad.[protected]@in.airtel.com'; 'Pramod.[protected]@in.airtel.com'; 'samson.[protected]@in.airtel.com'
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Jawed,
Please update the status of payment record as it’s still not updated on our account.

Regards
SUSHANT

From: Coordinator.South
Sent: Friday, January 16, 2015 1:03 PM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com' ([protected]@in.airtel.com); Sunil S Kumbar; 'babu.[protected]@in.airtel.com'; 'a_sharad.[protected]@in.airtel.com'; 'Pramod.[protected]@in.airtel.com'; 'samson.[protected]@in.airtel.com'
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Jawed,
Please update the status. This is a very long pending issue which is still not clear regarding the payment.
Invoice Account No Amount Cheque No Cheque Amt Cheque Date MICR Company name
[protected] 11585733 4405.17 430985 4405 11.09.2014 [protected] CENTURY PLYBOARDS (I) LTD


Best Regards,

SUSHANT KUMAR
Cell: +[protected]
Sr.Executive - IT

#92, 3RD Floor, HJS Chambers
Richmond Road, Bangalore, PIN : 560025,
Ph:[protected]


From: Coordinator.South
Sent: Saturday, January 03, 2015 11:42 AM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com' ([protected]@in.airtel.com); Sunil S Kumbar; 'babu.[protected]@in.airtel.com'; 'a_sharad.[protected]@in.airtel.com'; 'Pramod.[protected]@in.airtel.com'; 'samson.[protected]@in.airtel.com'
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Please update the status.


Best Regards,

SUSHANT KUMAR
Cell: +[protected]
Sr.Executive - IT

#92, 3RD Floor, HJS Chambers
Richmond Road, Bangalore, PIN : 560025,
Ph:[protected]


From: Coordinator.South
Sent: Wednesday, December 31, 2014 2:37 PM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com' ([protected]@in.airtel.com); Sunil S Kumbar; 'babu.[protected]@in.airtel.com'; 'a_sharad.[protected]@in.airtel.com'; 'Pramod.[protected]@in.airtel.com'; 'samson.[protected]@in.airtel.com'
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Rajan,
Bellow given payment not reflect on our account so please check and lets update the status.
Invoice Account No Amount Cheque No Cheque Amt Cheque Date MICR Company name
[protected] 11585733 4405.17 430985 4405 11.09.2014 [protected] CENTURY PLYBOARDS (I) LTD

Also Rs. 500 not discounted on our account.


Best Regards,

SUSHANT KUMAR
Cell: +[protected]
Sr.Executive - IT

#92, 3RD Floor, HJS Chambers
Richmond Road, Bangalore, PIN : 560025,
Ph:[protected]


From: Coordinator.South
Sent: Wednesday, December 03, 2014 1:31 PM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com' ([protected]@in.airtel.com); Sunil S Kumbar
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Vikrant,
AS discussed please clear the issue. Given bellow cheq not posted on our account. Also request you as per trial mail there is Rs. 500/- waiver also pending .. please clear the issue ASAP.

Cheq Date CHQ Number Amount
11/09/2014 430985 4405


Best Regards,

SUSHANT KUMAR
Cell: +[protected]
Coordinator-South | IT

#92, 3RD Floor, HJS Chambers
Richmond Road, Bangalore, PIN : 560025,
Ph:[protected]


From: Coordinator.South
Sent: Saturday, November 29, 2014 3:46 PM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com' ([protected]@in.airtel.com); Sunil S Kumbar
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Team,
Still amount not steeled on our account…

Regards

SUSHANT

From: a_Rajan.[protected]@in.airtel.com [mailto:a_Rajan.[protected]@in.airtel.com]
Sent: Friday, May 30, 2014 10:04 AM
To: Coordinator.South
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Namaste! Mr. Sushant,

Greetings of the day!
Thank you for sharing the concern and I checked with my team.

We will give you waiver around Rs.500 and it is under process.

Thank you for choosing airtel. We welcome your feedback

Thanks & Regards,

Rajan Jonwal
Relationship Manager
Bharti Airtel Limited
No: 55, Divyasree Tower,
Banner Ghata Road,
Banglore:560029

Ph - [protected]
Email ID - a_rajan.[protected]@in.airtel.com


We commit to be Alive to your needs and offer seamless service at all times. If you feel that we have failed to meet that commitment or have exceeded your expectations, please write your feedback to a_sharad.[protected]@in.airtel.com or call on [protected]

Email For MO:
[protected]@in.airtel.com
(For Co-ordinator Communication Working Hours is ALL DAYS, 6 am to 12 midnight, 4 Working Hrs TAT)

Email For FL:
[protected]@in.airtel.com
(For Co-ordinator Communication Working Hours is ALL DAYS, 6 am to 12 midnight, 4 Working Hrs TAT)


Please provide payment details in below mention format.
Invoice Account No Amount Cheque No Cheque Amt Cheque Date MICR Company name


From: Coordinator.South <sushant.[protected]@centuryply.com> [mailto:Coordinator.South <sushant.[protected]@centuryply.com>]
Sent:[protected]:39 PM
To: "a_Rajan.[protected]@in.airtel.com" <a_Rajan.[protected]@in.airtel.com>
Subject: FW: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]


Dear Mr. Rajan,
Please make bill discount of our Fixed Line connection ([protected]), This connection more than 22 days in dead condition.

Regards

SUSHANT KUMAR

From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: Saturday, April 19, 2014 1:08 PM
To: Coordinator.South
Subject: Re: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Sushant Kumar,

You wrote in on[protected], regarding non-functioning of connection and billing adjustment for your airtel account number 11585733.

We have forwarded your complaint regarding non-functioning of connection with the concerned team. Our team will be contacting you with an update on the same.

Further, as committed we would be providing necessary billing adjustment for non-usage period. However, we request you to revert us post resolution of the issue to initiate the process at earliest.

Inconvenience regretted, we appreciate your cooperation in this regard.


Warm Regards,
Devika R
Customer Care
bharti airtel limited.

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback

https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=8EF11C659EFF...⇄ F6189E[protected]FFA1F7E8FD27DD03252BDDF2C6D90F0157793F8 1 5 E759EE2266D96&refno=Qrc219041412045733914463

"If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://www.airtel.in/applications/xm/BroadbandInternet_AppellateAuth.jsp for Appellate Authority details."


[protected]Original Message[protected]
From: sushant.[protected]@centuryply.com
To: [protected]@in.airtel.com
Cc: [protected]@in.airtel.com;[protected]@centuryply.com;sudhakar.[protected]@centur...⇄
Sent: 19/04/2014 12:51:19 PM
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc216041413040933569021|]

Dear Sandhya,

As per discussion we will deduct the amount from monthly rental still restore
the connection. (Interaction ID :[protected]


Thanks & Regards


SUSHANT KUMAR

Century PlyBoards(I) Ltd.

Cell: +[protected]


From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: Wednesday, April 16, 2014 1:39 PM
To: Coordinator.South
Subject: Re: BROADBAND NOT WORKING [|BAL|Qrc216041413040933569021|]


Dear Sushant Kumar,

This is with reference to your email regarding non-functioning of landline and
Internet related services for your airtel landline number [protected].

We are registering a complaint with regard to the issue faced by you. Your
Reference number is 45164992 and the same will be resolved within 24 hours.

Inconvenience regretted, we appreciate your cooperation in this regard.


Warm Regards,
Chaithra V
Customer Care
bharti airtel limited.

Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback

https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=3659A7D02A6B
8CD7 7
B68808A8BF0107A858988F575DF7394F41D7F8B8CF1127391FD1E66A8ED117F88898A8D&refn...⇄
c216041413040933569021

"If you are not satisfied with the resolution of your complaint, you may
contact Appellate Authority with the SR number. Please click on
http://www.airtel.in/applications/xm/BroadbandInternet_AppellateAuth.jsp for
Appellate Authority details."


[protected]Original Message[protected]
From: sushant.[protected]@centuryply.com
To: [protected]@in.airtel.com
Cc: [protected]@in.airtel.com
Sent: 16/04/2014 01:14:15 PM
Subject: Broadband Not Working

Dear Executive,
With reference we have taken Broadband connection from your Airtel
Fixed line having land line no. [protected] on the name of M/s. Centuryply
Boards (I) Ltd. Airtel Account No. 11585733. From today 9 AM Broadband
connection and telephone line is totally dead B?


Please make it in high priority basis B?

Do the needful..


Thanks & Regards


SUSHANT KUMAR

Century PlyBoards(I) Ltd.

Cell: +[protected]

I face many time problem with Airtel services, , , which is worst. I regularly use Internet 3G and sometime forget the renew the Internet pack. During that period, they charge from main balance without notifying in advance about the expiry of pack. This is a Cheap business system. If Internet pack finished then they suppose to stop the Internet service how can they proceed to maintain continuous service with main balance deduction. For example: Whle I'm talking, if balance finished then they are disconnecting immediately but they did not continuing the same serice from avialble internet pack which is equivalent to call price. And also during the festivals they sometimes do not intimate about the Message pack offer as invalid. Finally *********POOR SERVICE************* SHAME OF BEING AIRTEL CUSTOMER*********** Regards, Devdas

I am getting calls from different numbers of a same person. I tried to block all the numbers, then he get another number and call from it. All these numbers will be active at the time of calling only rest of the time these numbers are offline. [protected] [protected] [protected] [protected] [protected]

dear sir. i hve purchase a moto g 2 generation 26-1-15 from flipkart & i call to your customer care no they provided me 2gb datab pack for 2 month & i activated a plan for my mobile no [protected] for 2 month & after confirmation of your executive.i use that facility . i am corporate plan for it & use 512 mb in a month, but still i sue 650mb in that month because these facility is their. plz kindly help me because its matter of flipkart & airtel company .why the problem face me . plz slove that problen on your end . that amount i am not bear it & i want my buddle offer from you. both flikark & airtel company told me talk each other. why i talk because i hve bundle offer to airtel comapny why i am not us that facility for me. still airtel company say not offer but flikart company say still we provide offer, with regards gopal rathi [protected]

i am kiran(CUSTOMER TO AIRTEL SINCE 9 YEARS) sent a messege to PORT on feb 2 2015, i received a call from airtel MNP dept.stating that we will give you 2sec/1ps offer and dont go to any other network...so after waiting so many day i called today and asked about the offer...now the airtel people telling that no such data available... PRIMAFACIA UNETHICAL BUSINESS DOING BY AIRTEL BY FRAUDING CUSTOMER...DONT TRUST... I WILL SUE AIRTEL IN TRAI.AND CONSUMER COURT FOR CHEATING TO STAY BACK IN NETWORK BY FRAUDULENT OFFERS... KIRAN KUMAR REDDY [protected] TELANGANA

Sir i recharged mo. No. [protected] with Rs-500 through icici i mobile. Its detail are[protected] BIL/[protected]/OXIGENPMR/[protected] My money Rs-500 has been deducted from my a/c but i did not get balance in my mobile. Plz take necessary action as early as possible. My icici a/c no. Is[protected] My mobile no. Is [protected]

I have purchased a 4G dongle from airtel. I have called multiple times to disconnect it but the customer care representatives say it is not my work and I am forwarding to some other department. The call gets disconnected during forward. This is happening for many times. Also, the way they respond is so reluctant. Please disconnect my 4G dongle with number [protected]. Thanks, Mallaiah YB [protected]

Please lodge a complaint against this number [protected] getting missed call may be chargeable on receiving or Call back and no one is picking up the phone. kindly block any phone calls and message from this number [protected] to my numbers-[protected]/[protected]/[protected] and do not debit charges against this said number as Area Code [protected] Details State North Carolina Major City Charlotte Timezone: Eastern Short URL: yellow-pages.me/NC/[protected].htm Area Code[protected] Prefixes Primary City Charlotte, NC Company Bellsouth Telecomm Inc DBA Southern Bell County: Mecklenburg Usage: Landline Introduced: 02-04-94

Hi Team, Iam vijay bheemanathini, my contact number is [protected], in our village facing network problem from 1 week.Call not connecting first time after trying many times only connecting and every time while connecting getting network busy. I have checked with all of my friends in our village. To avoid network disturbances we had choosen AIRTEL service provider, now facing network problem in AIRTEL also then HOW? Village Address: Vilasagar(V), Bionpally(M), karimnagar(D), 505524 kindly take some action ASAP

I went to this sharon communications airtel store in my area.They said my sandals are dirty and made me remove it. Is that the way you treat a costumer? They didn't mention about removing footwear outside.FYI the dirt on my slippers is due to mud outside their shop. They gave me a wrong sim card for portability from Idea to Airtel. That's the reason i went there.They didn't even mention me that they gave me a wrong sim.I went there and found out that i got a wrong sim.I had no service for two days. As i was busy i couldn't go there.

derar sir / mam plse find here the following details novemper month total bill is 396 rs. but am not used 3g. billing is with 3g. decem 2014 also same problem. now jan 2015 also same problem. your customer care service also not good. why you too much money detuction. i want immediately reply. my number [protected].total 690rs i have lossed

i have got msg from company "recharge 199 data card free downloading 2gb and browing unlimited for 28 days" last time i was recharge 198 when i got this type of information i was confused contact retailer they dont give correct information many times contacted customer care not happened lastly i was recharged 199 but i am not give data card i was given 1.2/2sec power plus for 87 days after i recharged i was collect information to another retailer, why this type of msg send and cheating customer care. many times i was request to your company please convert my 198 instead of 199 nobody help me why?i was already another 198 card now i want that power plus convert to my top up please. my phone no is [protected]

I am Raja Ram Dutta, Pre Paid Customer of AIRTEL (Bihar & Jharkhand) bearing Mobile No [protected] . I have 2G Internet Pack up validity upto 23rd February 2015. I had not recharge for internet pack on 23rd February 2015 and data service for my mobile was on but I was not using internet and and in 24th February 2015 morning 6:00AM I found my Rs. 195/- is deducted from my balance while it was idle state. RAJA RAM DUTTA Airtel Pre Paid [protected]

Dear Team,

I have applied for post paid to prepaid conversion for my airtel mobile number [protected] on 30 Dec 2014 in Cox town airtel center, Bangalore. With in 2 days my post paid sim got deactivated and there was no signal on my airtel number. I have informed the same to cox town airtel center and after making several visits. I have decided to change the airtel center. I have submitted new documents and collected new sim from rammurthynagar airtel center. But again same problem there was no signal, airtel executive have change sim card again, there was no luck this time too.. Executive has changed 6 sim cards and finally on 6th sim card i got signal on my mobile.. In this process days has passed i have got signal on January 20th 2015. Executive has asked me to call on 59059 for tele verification. Since then till today i am calling tele verification daily and they say that your verification is completed and sim card will be activated in 4 hrs, those 4hrs never completed. Today i got another surprise, i have received a bill of 220 rs for the January month. When i contacted airtel center rammurthynagar they say that my post paid sim got deactivated on January 31st 2015 even though i have applied on 30 Dec 2014 and my sim card got deactivated immediately on January 3rd 2015.

121 help desk post paid team is not logging any SR since my post paid is not active, 121 prepaid team is also not logging any SR since my number doesn't appear in their prepaid database, i have written several mails to 121 and nodal officer. Every time they promise for resolution but no luck. Now its been almost 1 and half month, . Please help me