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Airtel Complaints & Reviews

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Updated: Dec 16, 2025
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R
Radhenarayan
from Indore, Madhya Pradesh
Jul 13, 2019
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Address: Bharti crescent no.55 Divyashree tower Bannerghatta road Bangaluru Karnataka 560076, 560076
Website: www.airtelnetwork.ind.in

Airtel ltd. Arti varma (mob.no.) comes to their phone and later Mr.Abhinav sharma mob.No.
email id - [protected]@bhartiairtelconnect.in
Address - Bharti Crescent no.55 Divyashree tower Bannerghatta Bangaluru -560076

They call me about 4G setellite device installation and tell me yes, but i don't know the company's account. Give
Bharti Airtel Services

I have already deposited Rs 2 lakh in both the accounts and they have also given me a policy of mail (Deed of lease[protected] and a form also registraton no . L74899DL1995
PLC070609
From oct.2018 to April 2019, they were talking to them on a phone call but could not be contacted for two months.
Make it hard to tell you if it's right or wrong and with which form you can help me
Airtel customer support has been notified about the posted complaint.
Jul 13, 2019
Updated by Radhenarayan
Airtel ltd. Arti varma (mob.no.[protected]) comes to their phone and later Mr.Abhinav sharma mob.No.[protected]
email id - [protected]@bhartiairtelconnect.in
Address - Bharti Crescent no.55 Divyashree tower Bannerghatta Bangaluru -560076

They call me about 4G setellite device installation and tell me yes, but i don't know the company's account. Give
Bharti Airtel Services
a/c - [protected]
IFSC code - UTIB0002521
Bank - Axis Bank
Add-Lucknow Branch

I have already deposited Rs 2 lakh in both the accounts and they have also given me a policy of mail (Deed of lease[protected] and a form also registraton no . L74899DL1995
PLC070609
From oct.2018 to April 2019, they were talking to them on a phone call but could not be contacted for two months.
Make it hard to tell you if it's right or wrong and with which form you can help me
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    R
    Rhoheth
    from Ernakulam, Kerala
    Jul 12, 2019
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    Address: C, Penta Estate, 6, S Janatha Rd, Janatha Junction, Kathrikadavu, Palarivattom, Kochi, Kerala, Ernakulam, Kerala, 682025

    The airtel office at C, Penta Estate, 6, S Janatha Rd, Janatha Junction, Kathrikadavu, Palarivattom, Kochi, Kerala does not pick up any calls

    Their contact no is: [protected].

    I had visited their office yesterday and have misplaced an item there. No matter how many times i call this number wither no one picks up or the call is cut. This has happened around 30 times yesterday and 15 times today. This issue is particularly frustrating because the same pattern was observed a week back when they picked up the call only after i called them more than 20 times.

    Please ensure some action is taken to curb this behavior
    Airtel customer support has been notified about the posted complaint.
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      M
      Manish jayswal
      from Delhi, Delhi
      Jul 12, 2019
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      Hey, I am Airtel user since two year but 11/07/2019 I recharge my number with ₹249 validity 2GB data everyday+unlimited call for 28 days I am already in unlimited subscription of 1GB data of ₹399 today I am getting only 1GB DATA inspite of 2GB+1GB data, plz immediately solve my issue becoz days of packs going on if my problems not resolved i complaint against this in customer care of government my Airtel number is -[protected]
      +1 photos
      Airtel customer support has been notified about the posted complaint.
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        S
        SachinAroramnd
        from Noida, Uttar Pradesh
        Jul 12, 2019
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        Hi all,
        Its merely been over a month i ported my postpaid cell no. from Vodafone to Airtel, after facing a couple of network/data related issues with Voda & falling for best connectivity as well as unmatched customer experience claims made by Airtel. Since the thread under discussion is not network, so i’ll not pass on any verdict here, moreover, its just been a month i am on their n/w as of now. However, just after paying my first month bill without even having a glimpse at the itemised bill as usual, this morning i was surfing thru my mailbox & just like that i opened up the e-bill delivered to me by Airtel and i was shocked to see that they have charged me around 175 bucks for sending out some intl. sms’s to a UK based phone number[protected]. Just out of curiosity, i googled for that particular UK no. & know what, i landed here. Unfortunately, above instance certainly affirms to the fact that Airtel has been taking its customers on for a ride. Customers like me & i am sure there are thousands out there, won’t even bother looking at the monthly itemized bills, just pay whatever the amount is, are being cheated in masses by an oldest & numerouno Cellular services provider in the country which ranks no.2 in mobile phone subscriber base. Well, to my surprise it was my first bill cycle, i wish they could have been little more patient & played such gimmicks of swelling their share values by silently drilling a hole in the pocket of its valuable customers. Period. Thanks but no thanks Airtel,
        Airtel customer support has been notified about the posted complaint.
        I have paid for new broadband connection on 2.7.19 but still haven't received my connection.
        When ever I call them they just say we will get back to you
        I have got my broad printed with the landline number which they alloted

        fraudulent charges added - Comment #3484749 - Image #0
        I am not getting able to receive any SMS in my Airtel sim. Whereas everything works fine in jio sim in the same phone. I have raised the issue multiple times. But, I am not getting any solution.
        Please help.
        I ported my number from idea to airtel. After getting no service on my idea sim I switched the sim to airtel as i was told. After inserting the sim there was no service. Please help me to activate the services.
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          M
          Marineni Sai Prasanna Rao
          from Delhi, Delhi
          Jul 12, 2019
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          Address: Beside dominos,NIT Road,Hanamkonda, Warangal, Andhra Pradesh, 506002

          Today i. E., (12/07/2019, ist between 1:00 to 1:30). I have visited airtel store for paying phone bill & enquire regarding conversation from postpaid to prepaid located in warangal beside dominos, nit road, hanamkonda.
          The executive provided me improper information regarding my post paid connection. When i was enquiring them regarding about the issue. One of the executive (Santosh) interfered and showed worst attitude & rude behaviour towards me!!
          Airtel customer support has been notified about the posted complaint.
          Weather is cloudy but its not raining outside. All connections are checked no problem with them. Set top box is showing green light. Antenna connections are also fine according to me, can't say about technical things.

          providing improver information, rude towards customer, worst attitude - Comment #3484922 - Image #0
          I have call received from [protected] this number and he take my otp and 2800 rs fraud transaction from my Airtel money account.
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            G
            guhasr
            from Mumbai, Maharashtra
            Jul 12, 2019
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            Address: 9/71 Netaji Nagar, NSC Bose Road, 700-092

            Please note, i was using airtel postpaid data card no - [protected] till[protected], i was advised by m/s pinky no - [protected], airtel store at tollygunge, ashok nagar to switch to the 50gb slot, i paid rs 620 till that day charge and closed the old no, ie [protected], and a new number was allotted to me, [protected], i paid rs 600 on[protected] first day of my bill cycle, subsequently on[protected], i paid rs 440/-, receipt no[protected]. On[protected] i paid rs 600-00 receipt no [protected], for my datacard no - [protected].
            Today surprisingly, i received a bill from airtel on my old no -[protected] a sum of rs588.7, due to 24th june 2019 payment last date[protected].
            I am totally surprised what type of service airtel is providing its customers,
            Airtel customer support has been notified about the posted complaint.
            Jul 18, 2019
            Updated by guhasr
            So far Bharati Airtel has taken no concrete steps to resolve the issue of my July 12, 2019 complaint.
            Vivo v 7
            [protected]
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              D
              Deepak Chowdhury
              Jul 12, 2019
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              My airtel no. [protected] is not going any service i had done recharge of 10 rs twice but it has not been updated to my account and i am also unable to get message from any bank or other sources yesterday only i have taken new sim of same number after that my service is not working i am facing too much problem by it
              Please

              Kindly resolve my problem
              Airtel customer support has been notified about the posted complaint.
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                K
                Krishna Kumar Vijay
                from Gurgaon, Haryana
                Jul 12, 2019
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                Address: Airtel Center, Plot No.16, Udyog Vihar,Phase-IV, Gurugram - 122015, 122011

                Name - krishan kumar vijay. Mobile - [protected]
                I have submiited a request from postpaid to prepaid in airtel store located in sahara mall gurgaon on 11th july 2019.
                I was told by airtel person that only my outgoing will stop and to start that i just need to do one prepaid recharge but network will not go.
                Now from last 16 hours i do not have network in my phone and its showing no service.
                I have visited airtel store located in sahara mall gurgaon today again but did not got any solution for same.
                Airtel customer support has been notified about the posted complaint.
                Data is not working I this pincofe6area 533255 it's village name .vella, andhraprades I call u sir airtel but your customer are not solved my problem
                bonda_pavan's reply, Jul 7, 2019
                Data is not working properly in indoor the room so please make it fast to good in indoor address, 2-239, east godavari district, vella near ramachandrapuram, pincode 533255
                I have done wallet recharge in my airtel app .. of 438 rs the money is deducted from debit card but the wallet is not loaded
                Transaction id is[protected]

                network - no service issue - Comment #3484898 - Image #0
                My airtel sim is showing invalid. iam using from ten years. so iam airtel customer .and using three more sim. this [protected] was invalid because of that iam facing to much problems in school bank lpg all govt aadhar pan please activate my number my gmail id [protected]@gmail.com
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                  N
                  NOni123@@@
                  from Mumbai, Maharashtra
                  Jul 12, 2019
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                  My airtel dth set top box has stopped working suddenly. I have logged a complain to the airtel via online customer support. An airtel engineer has visited on 10/07/2019 and said that your set top box has gone hang and it would take 10 -15 days to repair/replacement.
                  My question to airtel is that, when
                  1. My stb is in a warranty period.
                  2. I have a recharge on it.
                  So why you are taking so much time.

                  I have attaching the required details.
                  +2 photos
                  Airtel customer support has been notified about the posted complaint.
                  Internet speed is too bad here in Banashankari 3rd stage. I have 4G but for no use.
                  Apys's reply, Jul 6, 2019
                  I tried raising this issue through Airtel app but I see no response. It keeps showing that a new tower will be installed but everytime I look at it the date keeps getting postponed.
                  Landline is not working properly phone line is dead ... network issue is increased pls request to improve your service
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                    T
                    tpbalakrish
                    from Chennai, Tamil Nadu
                    Jul 12, 2019
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                    Address: Flat A 2, door no 4, Ruby flats, 37th Street, Nanganallur, Chennai, Tamil Nadu, 600061

                    My prepaid mobile number is [protected] and there is an existing pack of Rs 448 which is valid till 30th Aug 2019. Inspite of this, today they have debited Rs 23 for another pack for 28 days without any request from me. So I requested Airtel to cancel that new pack and re credit the amount of Rs 23 immediately but there is no response. Every 28 days they do like this.(debiting my account for new pack while there is an existing pack in force.)
                    Airtel customer support has been notified about the posted complaint.
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                      M
                      Medak Mubarak
                      from Mumbai, Maharashtra
                      Jul 12, 2019
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                      I want my call list and SMS list from 1 Jan 2018 to till date. I am need of hurry for your help. Or if possible I want call his and SMS list of a specific date and I can help you with the day it is Sunday a 7th of October 2018 at 15:04 p.m. if possible I want this list through my email ID and an sms notification on my my mobile number kindly please help me I am looking forward
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Ayushi Chaube
                        from Noida, Uttar Pradesh
                        Jul 12, 2019
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                        voice breaking during calls

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                        I've been using Airtel Sim from the past 4 years. I never faced any issue regarding voice breaking on calls till I recently changed my android phone. The phone is working perfectly fine because I tried a sim from other service provider and there wasn't any issue o[censored]nclear voice. But with Airtel sim, When on call, Voice of the other person is very unclear, it breaks in between and most of the times, I'm unable to hear anything. Please resolve...
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                        Abhishekporwal777
                        from Bengaluru, Karnataka
                        Jul 12, 2019
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                        Address: 560068

                        On 28th may and 29th may, international sms is gone to[protected], i checked in sms history no sms like this. Why it is added to my bill, moreover its a security issue for me, its a major threat if sms is going to international number without my knowing. My number is [protected]
                        +1 photos
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                          H
                          hackvoip
                          from New Delhi, Delhi
                          Jul 12, 2019
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                          Address: Gurgaon, Haryana, 122004

                          I have to done any payment through airtel and the unauthorized transaction was done on my credit card for the amount rs 1768 on 1st july 2019. As i was using airtel wallet so my card details were stored on the airtel portal. They did the transaction without my concern. Also i didn't received sms/email for the transaction from citibank. I am now trying to block my card and submitted the dispute with bank.
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                            A
                            Anuma Srikanth
                            from Mumbai, Maharashtra
                            Jul 11, 2019
                            Resolved
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                            Resolved

                            Address: Karimnagar, Andhra Pradesh, 505210

                            I have done recharge for [protected] from airtel app .the recharge amount is 399.
                            I have done payment through amazon pay (Paid on Airtel Prepaid Andhra Pradesh for Amazon Pay Order #P[protected].
                            Transaction id : P[protected].
                            For any enquiries please call me at [protected].
                            Jul 11, 2019
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
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                              U
                              umeshgharat
                              from Mumbai, Maharashtra
                              Jul 11, 2019
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                              Following is the fake website looting the people under the data entry head of airtel. Kindly take astrict action against them.

                              http://www.onlinedatacaf.com/index.html

                              Following are the mobile numbers associated with it and payment account number details:

                              Paytm mobile no.
                              Airtel paytm:[protected]
                              Ifsc: pytm0123456
                              Holder: rabi lal ram

                              Other associated contacts.

                              [protected]
                              [protected]
                              [protected]
                              [protected]

                              I was looted for about 44000+ amount today under the name airtel online data entry. Kindly take a strict action against them.
                              +1 photos
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                                S
                                suresh kanumalli
                                from Hyderabad, Telangana
                                Jul 11, 2019
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                                Address: flat no.105,SRK Arcade, brindavan colony, Tavarkere main road. Banglore, 560029

                                Hi, i am one of the airtel customer. My airtel no: [protected] (My geo location is srk arcade, ft no.105, brindavan colony, bangalore 560029.) i have recharged with rs. 399 plan for 84 days.in which consists o[censored]nlimited talktime validity and a daily quota of 1.4gb 4g data. Right from day 1 i'm not able to use 4g services on my handsets. Even though my handset is 4g compatible. The same i complained to
                                Airtel customer support team, but its been 40 days still my issue was not taken care of. They simply saying we escalated to network team, as soon as possible they will fix it. But its already went 40 days, still my issue persists.
                                Airtel customer support team is not considering my issue... They simply seeking time but none is fixing it. Whenever i give a call, they say we are taking inputs and escalating the same to network team. But they are not providing any status regarding my issue. They don't have whether the network team is working on my issue or not.
                                I have connected multiple times to floor manager... They simply keep on raised tickets on my number. But all of them are in open status. Here is the upic reference no.:ccnor[protected].
                                Out of 84 days of my plan...40 days i'm out of 4g data services. July 23 my plan will be expire, but still they seeking time to fix it. No one is taking action regarding my issue. I asked them to provide the general manager no, but they haven't provided. So please consider my issue and provide a resolution.
                                +1 photos
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                                  R
                                  RajendraPG
                                  from Mumbai, Maharashtra
                                  Jul 11, 2019
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                                  Address: 400708
                                  Website: www.airtel.in

                                  Hi, I have made a request internal relocation of my Airtel Digital TV within the same premises due to some building works done. I have raised a request number[protected] on 8th July 2019, they said my request will be attended and complete in 24 hours time, i waited 24 hours but got no response, called to airtel digital tv Customer care they said before 5pm the work will be done, but no response at all after 5 and 48 hours also.. like this i waited from 8th July 2019 to 11th July 2019. Some times they said due to heavy rains in Mumbai the engineer was unable to take tickets, some time they said the assigned team was not responding so they have to raise a compliant through email and i was asked to wait for another 24 hours of time for their email response from assignee team to get the reply. When i called to customer care one guy name "Prashanth" attended my call and he was very rude to me and said still i need to wait another 24 hours of time, when i asked him if this issue is not resolved in 24 hours of time shall i go to consumer forum to complaint? then he said, wait another 24 hours for resolution otherwise go ahead do whatever you want .. he said like in non polite manner.. was it my mistake to take airtel digital tv to listen all these kinds of no polite words from them?
                                  They said they will refund my money, yes, they will refund the money but should they refund my pain which was taken by me all these 4 days ? all these 4 days i missed my entertainment my child missed her kids channels entertainment? should they refund my all these fun and entertainment?

                                  I need they should be punish so that no one can face this type of pain from airtel digital tv again.
                                  No proper contact for complaints no proper contact person for escalations no proper time to resolve the issues no proper messages no proper response from customer care or higher officials when issue escalations.

                                  Attached are some messages screen shots that i got from airtel custome care when i called to them. They shows how many times i have contacted them and same message i received from them.

                                  so, request you to take this issue as priority and do the needful for me.

                                  Thanks,
                                  Rajendra Gangadhar
                                  +6 photos
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                                    S
                                    Suman Singh Rana
                                    Jul 11, 2019
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                                    Address: Bharti Airtel Ltd, Noida Sector 57., Gautam Buddh Nagar, Uttar Pradesh, 201308

                                    Dear team, i have requested on 15-march-19 to disconnect my 6 month plan which i have opted. I got surprise sms and call on may month from airtel your due amount is 599 which was not opted by me. After multiple call with them then they said send one more disconnect request for this as well so i told why i will send this request again which i have not opted.
                                    Final i have request to disconnect this plan as well on 30-may-2019. Still i am getting call from airtel to pay the amount which is not used by me.

                                    Landlone no is [protected]

                                    Now they generating bill every month and till now the bill is rs 1761.47 generated. Kindly help on the same.

                                    Now they are asking from me proof where i have requested the disconnect request. I was every time telling to them give me service request no over sms or email but they didnt send me.
                                    Airtel customer support has been notified about the posted complaint.
                                    Jul 11, 2019
                                    Updated by Suman Singh Rana
                                    Why my complain is showing marked as resolved.
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                                      deepika upputuru
                                      from Mumbai, Maharashtra
                                      Jul 11, 2019
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                                      Address: Hyderabad, Andhra Pradesh, 500019

                                      I stay in nallagandla, hyderabad and have a very poor service from airtel since last 1 year. Have raised many complaints but the service still remaina poor. There is never proper call/data signal and i cant even talk for a minute continuously. Still, i am being charged every month 299rs+tax and have been paying it because i did not want to lose the number as it is registered at many places. The carrier has moved me to 299 plan without my confirmation and drastically reduced my free sms facility. Recently, i had to use the service sending some sms and since i am not aware of the changes in plan, i have sent many sms assuming sms service is free. However, i was charged for it. And the charges are very high.

                                      How can airtel change my plan without any confirmation from me and charge me such a way. Also, without any signal and service, how can they charge me montly huge amounts of bill.
                                      Airtel customer support has been notified about the posted complaint.
                                      Jul 11, 2019
                                      Updated by deepika upputuru
                                      Also, If I pay my bill little late, then extra charges are charged for my poor payment. So, how would airtel compensate me for their poor service.

                                      In One of my SMS, I have added an extra 0 by mistake and the SMS was sent to[protected] instead of [protected]. This was charged as international SMS. Without even knowing existence of the number, I would not consider this is delivered. I tried to make a call on this number and I get a message International service not available on this number. When the service is not available, how are you sure that the SMS was delivered and why am I charged for it.
                                      Jul 11, 2019
                                      Updated by deepika upputuru
                                      Also, when I try to call on helpline number 121, there is no way I could talk to any executive to solve my issue. the IVR options itself were not working at all and I dont listed to options properly. It just says 1, 2, 3, 4 but we do not know what happens when we press those number. very poor customer care service.
                                      Jul 11, 2019
                                      Updated by deepika upputuru
                                      Why should I pay 350rs every month without even one proper service from airtel. I demand a compensation of all the amount i paid with taxes since last one year, and the stress I had to undertake because of their poor service.
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