[Resolved] Airtel — No broadband installation after 48 Hours | |||||
I have paid Rs 3619/- towards new Airtel Broadband Connection on 30/01/2016. Still there is no connection. Yesterday one guy came and said I have opted for Copper Wire. I was promised Fiber connection. At same rate in same apartment flat mates have took fiber net and I have been offered copper wire connection. Additionally as there is no copper wire support is my apartment he said he can't install connection. I will provide CAF No and transaction Id on response to this query. Was this information helpful? | |||||
Mar 13, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 05, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 February 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 Feb. 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 3 Comments | |||||
Comments
Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.
Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.
Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.
Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.
Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.
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Airtel — Office/showroom
Your airtel showroom ( office ) representatives not respect to Customer's and representatives attitude not good and don't welcome to Customer's. So very disappointed. I already many times feedback but still not action.State: Tamil Nadu and city: Trichy and this Trichy city all your showrooms this problem.