Airtel Complaints & Reviews

I raised request to cancel my Airtel service from apartment Flat #7H, Tower 3, Vijay Shanthi Lotus Pond, Thaiyur, Kelambakkam, Chennai - 603103.

The request (reference #[protected] was raised on 5th Jan and it is effective from that date. The monthly bill generation date is 6th of every month and we have time to pay bill until 25th of every month.

I have paid all the bills until 25th Jan 2017 due date. The cancellation request is suppose to take effect from 5th Jan and close within 7 working days as per Airtel policy. But for some reasons it not being closed yet and no outstanding balance in my account either but still they are requesting to pay additional Rs.1150 by 6th Feb 2017 as per new reference # stating that they delay the cancellation for no valid reasons.

I had initiated MNP for two of my numbers ie [protected] and [protected] from Airtel to Vodafone but the Airtel PR called me on 25 th Jan and requested me not to move to Vodafone and gave a good scheme . I agreed to it and asked them to cancel the porting for both the numbers . Today 1st Feb one of my number ie [protected] got deactivated . Called customer care I am waiting on hold while I am typing the message Prasad was the executive whom I spoke to he was not only rude but kept me on hold for more than 20 mins and now the line got disconnected . Airtel stoped porting for only one number while I had requested to stop both numbers . I guess Airtel is happy sending the customer to other providers

My village niwara bahhpat UP
NETWORK Problem Very bed network in my village
Pin250619

I bought a 4G hotspot before 2 months under a 3month plan. They mentioned that we have to pay 3.3k in advance for 3 months to get 10gb per month. And we paid that. Now suddenly after two months, we have been getting calls from airtel customer care asking us to pay 480 again. After my connection got disconnected, i went ahead and asked my service executive about this. He said it was tax and we should pay that. We were not informed in prior about this. The service executive was rude and irresponsible when i asked him why wasn't i informed before.

I have taken to duplicate Airtel SIM bearing numbers[protected] and[protected] today at 0700 hrs.

Still now the same is not activated. Request to do the same immediately as I am expecting some important calls.

I am an Airtel customer since last 10 years. I am using one plus 3 mobile with dual sim. I have been able to send SMS through my no [protected] but not through the no [protected]. I have tried to contact Airtel but didn't bear any fruit. As a long-term customer of Airtel, I expect atleast some respect for their customers so that they continue to be with them life-long rather than shift midway. Please look into the matter so that I can send SMS from [protected]. Thank you.

Hi,

I could see an amount of 99 is deducted as "International roaming" charges for a couple of times, dated 14/12/2016 and 01/02/2017 ... The service provider is AIRTEL. I have been as a customer for AIRTEL for more than 10 years in different numbers and they are deducting the money when they wish to do ... I would like to complain about it and need my money back (an amount of 198) to my current account.

Thanks,
Rudra Prakash. S,
0091-[protected]

I complained 30 times against 4G Dongle No. [protected].This no. can not do uninterrupted work.If you donot repair I will quick this line.

Hi,
I m unable to send any SMS via my Airtel prepaid SIM card. My SIM can receive SMS but cannot send them. Plz help me. This problem was rise just 2 months ago. Plz help..

Sir I had recharge Rs1830/- south standard max for monthly Rs183/- but service provider falsely recharge south value sports pack monthly Rs305/- hence pls change my package into south standard max

By Mistake I have done 2 wrong recharges
01/02/2017 BIL/[protected]/Medha 3G/AIRT[protected] Dr. 102.00
01/02/2017 BIL/[protected]/Medha Airtel/AIRT011702 Dr. 200.00

I recharged the wrong number.

Wrong Number is : [protected]

Correct Number is : [protected]

Can these 2 transactions be reversed and added to the correct number

Based on the attached 299 rs message I have recharge the plan. All free local and std calls + 2 GB 3g internet free. But now I have a plan of Airtel to Airtel unlimited calls for 8 days. I require as per the attached message if not please come with a good solution.

Mobile number [protected]

Yesterday, airtel customer care person contact me for the below issue. Finally he concluded that he will refund the amount in main balance with in 24 hours. But still now the amount of 299rs is not credited in the main balance. Please tell the accurate time when the amount will refund.

I have contact 198 they does not know about the solution. So I have send lot of email to Airtel but no response from their side.

Please respond as soon as possible.

Hello, my name is Dinesh kumar mobile number [protected] (Rajasthan). I forgot my mpin and giving details it's showing blocked my account please help me

Hi, i had requested AIrtel to port from old BSNL connection to AIrtel, and the application collected by Airtel Executive, new sim issued immedeately on[protected], later on 20th jan 2017, my BSNL Sim has been deactivated and when i tried inserting the Airtel Sim, the same is not showing any network.
i had registered complaint with Airtel customer care and on social media as well, but no help.
later i had requested for new sim, its been a week since my request for new sim, neither they are delivering sim to my address nor they are giving when i visited the AIrtel store.
i am total frustrated and irritated, nobody is there to help me, offcourse every day one customer care call to my alternative number, just for the sake of knowing the status of my complaint and till today, nobody has tried really helping me with the problem.

now i want to switch back to BSNL, since this airtel is not activating my sim atleast, if my connection rejected i can happily switch back to BSNL.

My complaint reference number is: 73712753
i request you to either to activate or if not possible Cancel my connection here and cancellation details to my mail ID canaveen.[protected]@gmail.com, so that i will get the BSNL connection.
i have faced hell lot of problem with this please do resolve this.

Hi sir,

this is k.v.s.n.s. Rao
vijaylaxmi nagar,
mandapeta-533308.
since 1 year am facing the AIRTEL network problem.
executives came and check the signal strength and told me that please wait for few days and weeks, .. have to replace hardware part at tower which is warehouse hyderabad.
till now my problem was not yet resolved.

Hi,
On 20th January, i Received a call from Ms. Pooja for changing number from vodafone to airtel postpaid and i mailed them my adhar card and did send Rs. 250 via paytm to Mr. naveen.
His number is- [protected] and people came for verification also but after few days i got a message that my verification process is not completed and he didnt even bother to send the sim.
After calling him so many times he stopped picking up my calls also.
If you want i can send you the transaction id also as a proof of paying the amount.
Now i have seen airtel services and dont want to use any service of airtel.
I told him if he is not having time to do the work for which he isalready paid then can refund me that.
I need a strict action to be taken on the same or else would file a FIR.

I have paid Rs 3619/- towards new Airtel Broadband Connection on 30/01/2016. Still there is no connection. Yesterday one guy came and said I have opted for Copper Wire. I was promised Fiber connection. At same rate in same apartment flat mates have took fiber net and I have been offered copper wire connection. Additionally as there is no copper wire support is my apartment he said he can't install connection. I will provide CAF No and transaction Id on response to this query.

Airtel changes 450Rs 3GB data plan to 400Rs a month ago( as confirmed by Airtel) and they did not communicate this to customers. According to them they are sending messages to intimate customers and it should be done in few days then whey did they not change the plans on their own into customers account and waiting for customers to call?? Informing cutsomers via SMS can be done simultaneously.

Absolutely wrong practice been followed and I dont know if they give waiver to customers pro actively or will wait for customers to comeback.

if someone can look into this and stop this malpractice.

Dear Sir/Madam,
I purchased 'Unlimited calling Plan Local +STD to any Network in INDIA' from AIRTEL official wbesite ONLINE @345/- INR (valid for 28 days) on 23rd January.

My AIRTEL Number is - [protected].

Today is 1st February 2017. But from last nite my phone call stopped ..I am not able to call anywhere from my number.Everywtime it was saying that I have Low balance in my number.
This is kind a cheating case they have done.

Please review my number and update me. I had spoken 3/4 times to AIRTEL Customer care..But didnt get satisfactory answer.

Please do the needful.Thank you,
Regards
Amit Kumar Mandal

I booked a broadband at 09th january and payed via online at 10..till now there is no proper response regrading to the activation..Tell me how to get my money back..i strongly recommend that if anybody seeng ths post dnt buy an broadband from airtel theri response is worst the cal respresentatives are irresponsible they are not willing to talkkkk...