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Airtel Complaints & Reviews

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Updated: Dec 16, 2025
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M
mithun07
from Delhi, Delhi
Sep 16, 2014
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Address: Pune, Maharashtra

I, Mithun Laskar, is using airtel postpaid connection from last 2 years. My plan is CUG 149 corporate plan. My other colleagues are getting 2gb 2g data/month in 99 Rs. But when I have asked them they told me there is no plan like this. I haven't understood what kind of service is this, as my other colleagues/friends are getting this facility in the same and I am not. Please resolve this issue at earliest. My phone no is: [protected] Thanks & Regards, Mithun Laskar [protected]
Airtel customer support has been notified about the posted complaint.
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    M
    manmohan mawri
    from Delhi, Delhi
    Sep 16, 2014
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    Address: Pune, Maharashtra

    I applied for porting my number from Idea([protected]) Prepaid to Airtel Post paid last month . Now its been almost a month your field Airtel collected the documents & Rs 250 as portability fees, and still my num is not converted to airtel. and not activated.. its pathtic... pls solved my problem...
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      santosh4gupta
      from Hyderabad, Telangana
      Sep 16, 2014
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh

      I was Airtel Customer and I went to overseas, but the number was not used much, however we have asked for bill, but never got any email or bill statement, however now i am back to India, without my authorisation, they are calling my brothers and mother asking for false reasons. will be great if you can send email copy of my bill and get it resolved and the worst behaviour i have seen from this lady, such an arrogant lady and she is asking me to go ahead and complaint in the consumer court. Will be great how can they go into my call list and call to my parents and otherr friends and harassing them and speaking like an illertate Thanks, Gupta. My past number was [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Sep 16, 2014
      Updated by santosh4gupta
      The Executive Name is Kirthana
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        A
        aarti98
        from Mumbai, Maharashtra
        Sep 16, 2014
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        Address: Panipat, Haryana

        We have been recharge my airtel number [protected] on 15.09.2014 Rs.80 by net banking These amount have been deduct to my bank account but not to recharge.i am complaint many time to customer care but did not received any response till now.so please resolve my problem as soon as possible Thanks
        Airtel customer support has been notified about the posted complaint.
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          T
          talk2kouhsik
          from Delhi, Delhi
          Sep 16, 2014
          Resolved
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          Resolved

          Address: Kolkata, West Bengal

          My name is Koushik Samanta. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 15th Sept, 2014 at 11.57pm that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible.
          Aug 14, 2020
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Jan 31, 2015
          madan reddy's response
          Laila service was stoped on my neteork,please recharge my deducted amount.
          Jan 31, 2015
          madan reddy's response
          Laila service was stoped on my neteork,please recharge my deducted amount.
          Mar 25, 2015
          thummaluru's response
          Sir without my concern the amount 35rupees deducted why airtel doing like this it is not accepted
          My problem has been resolved.
          Many thanks to "consumercomplaints.in"
          Dear, sir

          My name is Dilip Kumar . My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 25th Nov, 2014 at 05.14pm that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible.

          Balance deduction of Laila Service - Please Refund the amount - Comment #2085205 - Image #0
          My name is Ankit Chandola. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 1st Dec, 2014 at 11.57pm that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible.
          My name is Dipanjan sarker. My Airtel mobile no is [protected].

          I am tremendous worried and
          disgusted on airtel.

          Suddenly I have been notified
          via sms on 15th decmber, 2014 at 11.57pm that “LAILA has been
          activated” on my mobile and 20/- rupees has been deducted for 7 days.

          I never want it. I stopped the
          service immediately.

          My question is why Airtel is
          doing this kind of cheating. I am completely disgusted on Airtel. Please
          refund the deducted amount as soon as possible.
          My name is Dipanjan sarker. My Airtel mobile no is [protected].

          I am tremendous worried and
          disgusted on airtel.

          Suddenly I have been notified
          via sms on 15th decmber, 2014 at 11.57pm that “LAILA has been
          activated” on my mobile and 20/- rupees has been deducted for 7 days.

          I never want it. I stopped the
          service immediately.

          My question is why Airtel is
          doing this kind of cheating. I am completely disgusted on Airtel. Please
          refund the deducted amount as soon as possible.
          My name is Amit Salunke from Pune, Maharashtra. My Airtel mobile no is [protected].

          I am tremendous worried and disgusted on Airtel.

          Suddenly I have been notified on December 9th at 2.47 pm that LAILA service has been renewed on your Airtel mobile @15.0 for three days wheren 15 ruppes got deducted and then again on December 12th I got message as "LAILA service has been renewed on your Aritel mobile @35 for 7 days and 35 rupees got deducted (total 50 rupees got deducted). I never wanted it. I tried to contact Customer Care two times, but was not able to do that.

          My question is why Airtel is
          doing this kind of cheap cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible.
          This is really disgusting thing of Airtel as they have started some LAILA service on my number [protected] without my request for the same with the deduction of Rs. 35 a big sum for me. I never wanted any such service and strongly criticise the telecom operator (AIRTEL) for it and want refund of the same else i will throw airtel out of my forever as well as from my family's life. Why should i pay for any unwanted service without any demand from my side?
          Don't worry guys
          Follow this

          1: Dial *121#
          2:You will see

          1. unbiled
          ...
          ...
          4. Start/Stop a service

          3. Send 4 to stop ur service
          4. Your services list will appear
          5. Now send the corresponding no with the unwanted service


          Voila .!!
          I have been charged for laila service from airtel on[protected] at 9 pm.they deducted 15 Rs for 3days.For resolution of customer problem they put so many stages and took long time. But for value added service in a single click it will be subscribed. alll telecom operators cheating the people even though they earning crore's of profit.in india around100 crores mobile connections are there.from that each connection losses one rupee it makes 100 crores loss to public.
          I have been charged for laila service with out my knowledge.all telecoms operators doing this fraud and looting common man crores of rupees in a posh way.
          My name is Kishore. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 13th March, 2015 at 4.10pm that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible.
          Wtf is this laila service!! And how can airtel do this without prior permission..are we fools...
          I want my 35 rs to be refunded asap..my number is [protected]..
          I want to stop the LAILA service immediately. My number is [protected]

          Ranjan Banerjee
          Address. 32/10 Motilal Mullick Lane. Kolkata-35
          Airtel sucks through LAILA
          Please refund rupees 35 to [protected] immediately for LAILA service .
          My name is nj Kumar my number is [protected] LAILA service is troubling to my balance please refund my balance and stop that service to my phone number [protected].
          Dear, sir

          My name is mahesh Kumar . My Airtel mobile no is a[protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 06th june, 2015 that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible.
          This is really disgusting thing of Airtel as they have started some
          LAILA service on my number [protected] without my request for the same
          with the deduction of Rs. 35 a big sum for me. I never wanted any such
          service and strongly criticise the telecom operator (AIRTEL) for it and
          want refund of the same else i will throw airtel out of my forever as
          well as from my family's life. Why should i pay for any unwanted service
          without any demand from my side?
          My name is venkat rajyam. my airtel mobile number is [protected].

          Leila service was stoped on my netwark. Please recharge my deducted amount.
          My name is Sunil Sharma and last night 22-june-2015 i got a message from airtel related LAILA service.This is really disgusting thing of Airtel as they have started some LAILA service on my number [protected] without my request for the same with the deduction of Rs. 35 a big sum for me. I never wanted any such service and strongly criticise the telecom operator (AIRTEL) for it and want refund of the same else i will throw airtel out of my forever as well as from my family's life. Why should i pay for any unwanted service without any demand from my side?
          Very bad Airtel...i lost 70, 90, 35 rupees
          My name is raju. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. via sms on 07th july, 2015at 04.57pm that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible.
          my data card number : :[protected]

          airtel is cheating in leila services kind of automated charges. for my data card is charged in two months around 500 rs . i dint get any sms regarding this service . why airtel is activating without user confirmation. please make sure genuine service to all in Internet .
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            S
            Saras0503
            from Hyderabad, Telangana
            Sep 15, 2014
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh

            My mobile No.[protected]. I have continuous signal problem since more than a year and I had registered lot of complaints. Whenever I am at office, I do not have any problem. But at home it shows (x) mark on signals. I requested for porting my number on 31st May 2014. & received message: Porting Code is AA676696 and valid till 15/06/2014. Airtel calls and requests me to wait for 2 more months and problem will be solved. Continuously, this is going on since more than a year. Presently they have stopped services since August (in between they call and ask me to settle) My question to airtel is that when I am unable to make calls, whenever required, why should I pay that much & request me not to go for porting. Can anyone help me to get my problem solved, without loosing my number.
            Aug 14, 2020
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
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              A
              abhilash1992
              from Delhi, Delhi
              Sep 15, 2014
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              Address: New Delhi, Delhi

              i got a call from airtel regarding the change of plan from postpaid to prepaid on 12/09/2014 i liked the plan and i deposited the documents to the executive who came to my office to collect the documents. the next day my no got blocked. its being 4 days now, they dont have any details of my number. i called the helpline no humderds of times but they people put my call on hold. plz do something asap
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                M
                moorthybk23
                from Pune, Maharashtra
                Sep 15, 2014
                Resolved
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                Resolved

                Respected Sir, I am an airtel prepaid customer my airtel prepaid number [protected] I Had been reloaded 3G Network on 30/8/14 So Far I couldn"t Receive The Network Connection I Lodged The Complint to The customer care They Send The Message To Rectify The Problem witin two days 3 days before I sent My Daughter to your Airtel Office They Told Her to Bring the sime to activate it Today I sent my People To your office Nobody is willing to talk with our people & didn"t give any Response to us Kindly take up this matter very serious solve this problem immediately or else we will take up this matter very serious about ur airtel company for the past 15 days I am expecting your Reload connection so far Paid the 455 rupees to ur airtel company This is for your kind information Expecting your immediate action B.K.Moorthy
                Aug 14, 2020
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Dear Mr. Moorthy,

                This is with reference to your post dated 15 Sep. 2014. We would like to confirm that we have shared the resolution details with you.
                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards,
                Saurav Ahlawat
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  G
                  gauta73
                  Sep 15, 2014
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                  Address: Gaya, Bihar

                  Sir/madam, Mere number par 4-sept-2014 ko message aaya tha ki रु98=1GB 2G डाटा!वेलिडिटी: 20दिन। 500MB 2G, 14दिन तुरंत, शेष 1घंटे में।ऑफर 29-सितंबर-14 tak tha.to maine aaj RS98 ka easy recharge karane ke baad 1GB data milna tha jo mujhe sirf 500 mb data hi mila hai aur 500mb data abhi tak nahi mila hai.jab ki mere number par mesaage aaya ki yah offer 29-sept-2014 tak hai to aaj 15-sept-2014 hai aur offer end hone main 14 days remaining hai. Sir/madam, i hope to my problem solve. Thank you Email id:[protected]@gmail.com
                  +1 photos
                  Airtel customer support has been notified about the posted complaint.
                  Airtel not a good.jo message main offer date rahata hai usse pahale hi offer ho end kar deta hai

                  not given 1GB data - Comment #2055049 - Image #0
                  Not good company.

                  not given 1GB data - Comment #2055050 - Image #0
                  Not good service
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                    Vritika Kalra
                    from Noida, Uttar Pradesh
                    Sep 15, 2014
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                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    I applied for porting my number from Idea Post paid to Airtel Post paid. Now its been almost a month your field agent collected the documents & Rs 250 as portability fees, which I later got to now that there are no charges for porting service provider. Now also when I call for enquiry, they told me to whats app the documents & they just disconnect the call. Contact Details of the agents. Agaent Name "Ayan" : [protected] Field Agent "Karan" Another Agent "Akash " : [protected] [protected] Is this your service, just @ initial stage. Its pathetic
                    +2 photos
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                      K
                      KashyapManoj
                      from Delhi, Delhi
                      Sep 15, 2014
                      Resolved
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                      Resolved

                      Address: Ghaziabad, Uttar Pradesh

                      Dear Sir, I Manoj Kashyap having an Airtel DTH connection (connection no. [protected]) in the name of Shiv Kumar (my brother) since 2009, I am using it regularly. My complain pertains to validity on recharge of Rs. 2200 which I did on 26th Nov., 2013, according to the scheme which was available at that time 1 month additional will be granted on recharge for 11 month cost. But today when I confirmed it from customer executive they are saying that this plan is not activated at that time on my connection so I won’t be able to claim the additional 1 month benefit, Even after revision of prices they have used the full amount of Rs. 2200 for 10 months, I want to ask you when I did that recharge for requisite amount to avail the benefit of additional 1 month then now what is the issue with the scheme why airtel is not granting me the benefit of additional months.
                      +1 photos
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
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                        sunny4049
                        from Delhi, Delhi
                        Sep 15, 2014
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                        Address: Gwalior, Madhya Pradesh

                        I Santosh Singh Rathore, have a landline connection of Airtel. We are shifting to the new place and can not continue with the current landline connection. So, I am requesting you to disconnect my landline connection. The details of the phone number are: Ph. Number: [protected] Account Number: 10319023, Owner: Mahaveer Kushwah City: Gwalior (MP)
                        Airtel customer support has been notified about the posted complaint.
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                          Abhishek guru
                          from Bengaluru, Karnataka
                          Sep 14, 2014
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                          Address: Bangalore, Karnataka

                          Hi Team, This is to request escalation on my Internet running very slow for last 2 months .After logging several service request i still get Unavailable seconds, BER errors and noise on my line.Every time i ask/open a service request someone pops in with no knowledge of were the DP is terminated or how many spare pairs of 2-wire is available. I am sure there is a patching issue and no one is bothered enough to resolve the issue . Request you to kindly take this up on priority or terminate my connection so that i can move to some other service provider . I think after associated with you guys for 6years this kind of service is totally unacceptable .. After taking service for 16MB i end up getting 1 MB. My IP : 122.167.145.61 Gateway : 122.178.228.1 Please see the details for urself : Reply from 122.172.239.1: bytes=32 time=1110ms TTL=62 Reply from 122.172.239.1: bytes=32 time=2349ms TTL=62 Reply from 122.172.239.1: bytes=32 time=1176ms TTL=62 Reply from 122.172.239.1: bytes=32 time=1198ms TTL=62 Request timed out. Reply from 122.172.239.1: bytes=32 time=2145ms TTL=62 Request timed out. Reply from 122.172.239.1: bytes=32 time=953ms TTL=62 Request timed out. Reply from 122.172.239.1: bytes=32 time=1051ms TTL=62 Reply from 122.172.239.1: bytes=32 time=996ms TTL=62 Reply from 122.172.239.1: bytes=32 time=1345ms TTL=62 Reply from 122.172.239.1: bytes=32 time=921ms TTL=62 Ping statistics for 122.172.239.1: Packets: Sent = 333, Received = 314, Lost = 19 (5% loss), Approximate round trip times in milli-seconds: Minimum = 667ms, Maximum = 3805ms, Average = 1480ms Control-C ^C C:\Users\IBM_ADMIN> Total ES: 673 0 Total SES: 5 0 Total UAS: 45 0 Hoping for an action and resolution, Thanks and Regards,
                          Airtel customer support has been notified about the posted complaint.
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                            sushenjaiswal2929
                            Sep 14, 2014
                            Resolved
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                            Resolved

                            Address: West Champaran, Bihar

                            I am sushen kumar jaiswal, user of airtel no. [protected]. My sim regestration has failed without any prior notice to me and when i complaint about it in care they said that my number registration has failed because i have not rechaged my number since 6 months but i have frequenty rechaged my numer and 3 days my number registration failed i have recharged my number by 3g pack of Rs 449 . And then i called nodal officer of bihar(mr. Mohit) he wrote my complain (complaint no. [protected]) and it has been 20days and my problem has not been solved and i have not got any satisfactory reply from them.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Jaiswal,

                            This is with reference to your post dated 14 September 2014.

                            We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                            We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

                            Look forward to hearing from you.


                            Regards
                            Rakesh Kumar
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                              Aniketrt Patil
                              from Mumbai, Maharashtra
                              Sep 14, 2014
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              Airtel - Airtel - Rs.154 this scheme is 1Gb but not rececive this no [protected] but was recharge done benefit not recovery Dear Sir/Madam, Please find the below detail for airtel prepaid sim No.[protected] Rs.154 this scheme is 1Gb but not rececive this no [protected] but was recharge done benefit not recovery please fast revert this mail. Name-Aniket Ujwal Patil Phone no.[protected]/[protected]...
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
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                                akshayshukla
                                from Gurgaon, Haryana
                                Sep 14, 2014
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana

                                Hello Team... Airtel consumer service worst, I dont know what to do. But last so many days i am facing this problem. Every time i recharged the mobile, Airtel company debited money from my account balance. I called coustomer service also .They are saying that i am using internet that why it is happaning.But that is no true. The team leader is not helping. in last 2 days i called 20 times nobody helps waste customer service management is there. Its really pathetic that a country's best provider is just faking its name with the worst service. i have even planned to fdile a case in consumer court... thanks and regards akshay shukla [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
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                                  abhin33
                                  from Gurgaon, Haryana
                                  Sep 14, 2014
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  i bought airtel postpaid sim for 999 plan, std calling but it was activated with 3g plan ang got charged for 2 months for std calling. my bill should not be crossing 1200 but its more than 1600. even the team leader is not helping. in last 2 days i called 20 times nobody helps waste customer service management is there. kindly help me and waive off the std charges as it has to be in the plan. and customer care even cant follow any notes making also. its really pathetic that a country's best provider is just faking its name with the worst service. i have even planned to fdile a case in consumer court. i am really fed up of the so called best airtel. kindly help
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
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                                    P
                                    Prakhar133
                                    from Delhi, Delhi
                                    Sep 14, 2014
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh

                                    Airtel consumer service worst, my number got closed due to non usage and it was not even informed... And then I contacted airtel, after running for my number for more than one and half month, exchange of emails with their nodal officers till one and half months and was assured of reissue of number several times. Till last day they said executive will come to pick up documents and suddenly after almost two months they say number is not available. Because of airtel executives I ran from pillar to post and now...Will never avail airtel service in my life again...suggest not to go for airtel...
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
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                                      A
                                      Ammi Reddy Nallamilli
                                      from Bengaluru, Karnataka
                                      Sep 14, 2014
                                      Resolved
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                                      sir I have got sms for Bill dated 06.09.2014 for Rs.305.46 on 08.09.2014. But so far I have not received detailed bill for the same through registered mail ID or hard copy through post. I have ported from IDEA to your network under CUG plan. Please do the needful at earliest. N Ammi Reddy [protected]
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr. Reddy,

                                      This is with reference to your post dated 14 September 2014. We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                      Regards
                                      Rakesh Kumar
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@in.airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                        A
                                        Ashvin Shrimali
                                        from Mumbai, Maharashtra
                                        Sep 14, 2014
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                                        Address: Bhopal, Madhya Pradesh

                                        We have landline number[protected], named quantam instruments & electronics, 154-i sector, govindpura industrial area, bhopal-462023.

                                        We have suffered this landline number is not working since 1 year..Some times cables problem, some pipe line work problem, instrument junction box prolem...Etc..And airtel customer care also visit at near vishal mart, m.P. Nagar, bhopal..I loged complaint there since 10 days..But problem not resolved...Finally we conclude that we disconnet line and why we are paying money for not responsible company.

                                        I so many times saying to airtel engineers for this number is a professinal number it's not a landline number...But doo not understand ur people.
                                        Airtel customer support has been notified about the posted complaint.
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