[Resolved]  Airtel — Not receiving Night cash back

Address:711110

I've subscribed for Night Cashback offer two days ago. I was supposed to receive 50% of the data used between 12 AM-6 AM but I didn't. I had subscribed twice when I didn't get the cash back in the morning yesterday but still the same result! I've both the SMS confirmations that my Night Cash Back is activated. I want to know why you send confirmation SMS to a service when you're not able to give the service in first place. I want 50% of my used data back as well as per the plan. A quick response will be appreciated.
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Apr 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2017
Airtel Customer Care's response
Dear Ms. Panja,

This is with reference to your post, dated 21 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Complaint comments 

Comments

Change my ownership of airtel sim

Change my ownership of airtel sim
Dear Airtel,
We are facing range issue from yesterday at kolad
Taluka rohan
District raigad
State maharashtra
Please resolve the issue asap

Nitesh rajurkar
I didn't get my night cash back data on my number. ...
I subscribed for night data cashback but didn't get any . I even have sms cpnfirmation for it
Shilpi

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