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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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S
sadique2626
from Pune, Maharashtra
Apr 15, 2017
Resolved
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Resolved

Hi I am Sadique Sheikh my Airtel prepaid number is [protected] I have made.a prepaid recharge of 698 rs through my credit card.I have also got the message from Airtel ..That, the amount has been received by Bharti Airtel.but the recharge is not done.One of customer care executive said that it will be refunded within 10 days but yet I haven't got it.
Please help me!
May 28, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Apr 18, 2017
Updated by sadique2626
Hi I am Sadique Sheikh from Nagpur Maharashtra my airtel number is [protected].I have made an online recharge to my number [protected] the amount has been deducted from my account 698 rs but recharge not done yet also the amount us not refunded and when I called customer care it is not connecting or if connected then, they were disconnecting my call.
Seriously I am gonna take legal action against Bharti airtel.
Verified Support
Apr 18, 2017
Airtel Customer Care's response
Dear Mr. Sheikh,

This is with reference to your post, dated 15 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 18, 2017
Airtel Customer Care's response
Dear Mr. Sheikh,

This is with reference to your post, dated 18 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 27, 2017
Airtel Customer Care's response
Dear Mr. Sheikh,

This is with reference to your post dated 15 April 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I have received call from suspicious numbers [protected] on[protected] to my number 94494 274o3. I am just ignoring it. Pls track and ban it.
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    S
    Shreyas Bharadwaj
    from Bengaluru, Karnataka
    Apr 15, 2017
    Resolved
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    Resolved

    Address: 560078

    Hi Team,

    I am an Idea subscriber and wanted to port to Airtel. Hence I have submitted documents on 22nd of March 2017. Today is 15th of April, no response from Airtel. They have collected my documents twice and done Aadhar verification also, now they are asking me to submit documents again, please help me.

    My contact number is [protected] and alternate contact number is [protected].
    Location : Bangalore

    Regards,
    Shreyas KC
    May 23, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Apr 15, 2017
    Airtel Customer Care's response
    Dear Mr. Bharadwaj,

    This is with reference to your post, dated 15 April 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Apr 20, 2017
    Airtel Customer Care's response
    Dear Mr. Bharadwaj,

    This is with reference to your post dated 15 April 2017 .

    We tried calling you multiple times to get additional details to enable us to address your concern.
    However, there was no response.
    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      L
      Laleet Jain
      from Mumbai, Maharashtra
      Apr 15, 2017
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400004
      Website: www.airtel.com

      Subject: Non -Connectivity - [protected]

      Respected Sir,

      Sub :- Non-connectivity Issue

      Ref :- [protected]

      I am facing non connectivity issue on my mobile since last year. i have been raising complaints but it is falling on the deaf ear . i have been paying the charges for non -connectivity

      I am facing zero network at my office and residence address

      My office address is :- 14, 2, meher behram bldg, khetwadi 7 th lane, mumbai - 4

      My Residence address is :- 12/39, navjivan society, 10th floor, lamington road, Mumbai - 8

      I have submitted N numbers of letters at Airtel Store, opera house br. . They are not giving any acknowledgement .

      Following are my Complaint refrence No

      12th jan[protected]

      13th feb[protected]

      15th mar[protected]

      23rd Mar-17-F[protected]

      06th Apr[protected]

      15th Apr[protected]

      Please look into the matter and do the needful

      Lalit S bokadia

      [protected]
      May 23, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 15, 2017
      Airtel Customer Care's response
      Dear Mr. Jain,

      This is with reference to your post, dated 15 April 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Apr 20, 2017
      Airtel Customer Care's response
      Dear Mr. Jain,

      This is with reference to your post dated 15 April 2017 .

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        P
        Parashuram Mangnaik
        from Bengaluru, Karnataka
        Apr 15, 2017
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560037
        Website: www.airtel.in

        I moved out of a company but wanted to continue company provided SIM and number so applied to Airtel for porting and name change. I submitted all my documents to Airtel franchisee/store employee named Pasha in Bangalore to port the number. Its been more than 5 months now and he is still taking for a ride. Worst person and service I have come across, neither receives calls nor responds to messages. Also doesn't provide his office address. Off late started giving his phone to subordinates asking them to tell he is not in office. Strangely they also deny office address and their one over manager name so that I dont escalate the issue. Very frustrated and annoyed with Airtel service. Their Regional Manager (Mr Naveen) also intervened for sometime and later same behavior from him to no response to calls and messages. Not sure whom to escalate these issues so finally posting it here.
        May 26, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 15, 2017
        Airtel Customer Care's response
        Dear Mr. Mangnaik,

        This is with reference to your post, dated 15 April 2017.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Apr 20, 2017
        Airtel Customer Care's response
        Dear Mr. Mangnaik,

        This is with reference to your post dated 15 April 2017 .

        We tried calling you multiple times to get additional details to enable us to address your concern.
        However, there was no response.
        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Apr 25, 2017
        Airtel Customer Care's response
        Dear Mr. Mangnaik,

        This is with reference to your post dated 15 April 2017.

        We were waiting to receive your contact details to enable us to address your concern.

        Since we have not heard back from you, we trust your issue has been resolved.

        If you require further information / assistance, please write to us at [protected]@in.airtel.com

        Regards,

        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          B
          Birb Singh
          from Mumbai, Maharashtra
          Apr 15, 2017
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          Address: 752037
          Website: airtel app

          Wrong no [protected] AMOUNT 300 TransID[protected]
          Because on airtel app not show the recharge of Rs. 399, but i want to recharge Rs. 399 to get the offer unlmt local+ std calls and 70 GB data for 70 days.
          Apr 15, 2017
          Updated by Birb Singh
          Wrong no [protected] AMOUNT 300 TransID[protected]
          Because on airtel app not show the recharge of Rs. 399, but i want to recharge Rs. 399 to get the offer unlmt local+ std calls and 70 GB data for 70 days. I recharge Rs.399 directly through online but the wrong recharge of Rs. 300 instead of Rs.399 on same mobile no.- [protected]
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            yogen59
            from Chennai, Tamil Nadu
            Apr 15, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600079
            Website: www.airte.in

            I am living in Chennai and took number in Chennai itself. However, it activated as TamilNadu circle. I tried to contact customer care / retail outlets to solve the issue, the solution they have given is remove this number and take Chennai number.

            My question is.. why there are two circles for same state? If you are planning to provide any offers like (349 1GB per day/ 244 1GB 70 days) why you are so restricted to Chennai circle itself?

            The funny part is, the plan 244 for 1GB/day showed to me at 8 AM in the morning and recharged however, i didn't get any confirmation message. When I check with customer care, got reply saying that transaction failed.

            I am a loyal customer to Airtel from 2005([protected], [protected] and now [protected]). Now, seriously thinking that need to move to another carrier if problem persists. I can not simply sit wait for the offer to be listed where others are enjoying with it, that too with my iPhone 7 Plus.

            Airtel, you need think what you are loosing.
            May 22, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 15, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 15 April 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 20, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 15 April 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              P
              priyojit singh
              from Delhi, Delhi
              Apr 15, 2017
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              My Airtel number [protected] has been charge deduction of rs 5 every week I want to stop this .
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                M
                Mukesh Patel Mukesh
                from Mundi, Madhya Pradesh
                Apr 15, 2017
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                Address: mukesh

                [protected]
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                  M
                  mekapati
                  from Coimbatore, Tamil Nadu
                  Apr 15, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 602105

                  It is already 10days but the money is not return .it is showing that payment is failed .but it is not coming .plz check it as possible as u can plzz chech the details .it is too hard for me .it so long time plzz check it as possible as u can.order no .[protected] and the profile name is malyadri naidu .plz check it the consumer is not responding.the consumer care too. Late plz check it
                  May 19, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 15, 2017
                  Airtel Customer Care's response
                  Dear Customer( mekapati ),

                  This is with reference to your post, dated 15 April 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Apr 17, 2017
                  Airtel Customer Care's response
                  Dear Customer( mekapati ),

                  This is with reference to your post dated 15 April 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    A
                    ansari0786
                    from Jamshedpur, Jharkhand
                    Apr 15, 2017
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                    Address: Jamtara, Jharkhand, 815352

                    Sir. Mera aitel payment bank deactivate karne ka kasht kare
                    M-[protected] hi. Name-sikandar ansari, vill - baradaha, post
                    Kalajhariya. Dist - amtara, jharkhand

                    —
                    * thanks, *
                    Sikandar ansari
                    [protected]
                    Plz deactivate my airtel payment bank account plz
                    Dear Sir My account No is [protected]Please My Airtel Money Account Deregister Sir Please
                    My name is BISWAJIT DEBNATH MOBILE :[protected] Please deactivate my airtel payment bank account please
                    Please deactivate my airtel payment bank account please
                    sir, deactiveted my airtel payment bank account.plz
                    Sir, Please deactivate my airtel payment bank account . Because i have got problem in Gas Subsidy.[protected]
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                      G
                      gincyanto
                      from Bengaluru, Karnataka
                      Apr 15, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560103
                      Website: www.airtel.in

                      Airtel Websites doesn't allow to submit complaints. it shows the page and after writing everything and click on submit, it goes to home page with out submitting the complaint. It is a good way of cheating customers by not listening to their complaints.
                      it is the worst website I have seen ever. No one will know where to find the information or edit the information they want by seeing the user design of their website.
                      May 19, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 15, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 15 April 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Apr 15, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 15 April 2017.

                      We have taken your input and appreciate your valuable feedback as this helps us in planning our future augmentation.

                      You can also get in touch with us at airtel.[protected]@airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Apr 16, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 15 April 2017.

                      We tried calling you multiple times to get additional details to enable us to address your concern.
                      However, there was no response.
                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        Sivaramakrishna Lingamaneni
                        from Chennai, Tamil Nadu
                        Apr 15, 2017
                        Resolved
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                        Resolved

                        Address: 600096

                        Hi, This is Dileep Raja. Since 4 and half years we are using Airtel broadband service. Since many months we are facing internet speed fluctuation issue. Currently we are in 16 MBPS speed plan. But night times we are getting 2 MBPS, 3 MBPS speed and some times it worst than we expected. i have raised many complaints but still no permanent resolution from Airtel. Every time one fellow will come to our house and he will do some tests, after that he will say will get back to you. That's it there won't be any resolution.

                        Everytime i am calling to customer care and i am filing the complaint. All the time same thing is happening and issue is still exists.
                        I feel like Airtel is one of the worst service provider and i don't want to continue with Airtel if this issue still exists.
                        My Account no: [protected]
                        Landline No:[protected]

                        I am looking for an permanent fix from Airtel or else they can disconnect the connection.
                        May 27, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 15, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 15 April 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Apr 26, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 15 April 2017 .

                        We tried calling you multiple times to get additional details to enable us to address your concern.
                        However, there was no response.
                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          A
                          amunknown59102023108
                          from Delhi, Delhi
                          Apr 14, 2017
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                          Address: Dhanbad, Jharkhand, 826004
                          Website: airtel.in

                          Iam not receing any messages not even service messages..plz resolve my case iam fed up with customer care services..my airtel number is. [protected].
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                            A
                            Amit Baranwal
                            from Chennai, Tamil Nadu
                            Apr 14, 2017
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                            Address: Munger, Bihar, 811202
                            Website: [email protected]

                            My airtel no. Is [protected]. The money has been deducted on 12.04.2017. When i have 1.2 gb net pack and money has been decuted from 748 to 621. And 14.04.2017 i have balance of 1022 mb neverthless money has been deucted from main balance and it is 510 rupees only. Sort out the problem bcoz it happened third time.
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                              M
                              mukesh dhaka
                              from Bargarh, Odisha
                              Apr 14, 2017
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                              Address: Sikar, Rajasthan, 12345
                              Website: [email protected]

                              3g net downloading very slow..
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                                S
                                Satheesh Loganathan
                                from Mayiladuthurai, Tamil Nadu
                                Apr 14, 2017
                                Resolved
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                                Resolved

                                Address: 600042

                                Recently i have faced airtel cheating... On 30gb free data... Past 15 days i am using jio data... Not used airtel data. When i check my data usage in airtel app.. Is zero balance... Checked with customer care any they saying i have used and consumed all... They ask me to chk in next month bill... So 30 days gone... They try to cache jio users... All are cheaters
                                Nov 12, 2017
                                Complaint marked as Resolved 
                                resolved
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 15, 2017
                                Airtel Customer Care's response
                                Dear Mr. Loganathan,

                                This is with reference to your post, dated 14 April 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Apr 20, 2017
                                Airtel Customer Care's response
                                Dear Mr. Loganathan,

                                This is with reference to your post dated 14 April 2017 .

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  B
                                  BEdbyas Swain
                                  from Kolkata, West Bengal
                                  Apr 14, 2017
                                  Resolved
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                                  Resolved

                                  Address: 753014
                                  Website: www.airtel.in

                                  Misvehaved by customer care executive when asked for my rights to know my complaint number. I have called today several times but mislead by company executive and misbehaved when asking for my complaint number as text message.I was told that airtel cannot message such details to you and we cant help. I tried informing such issues but they hung the call on my face. I have a 4g handset and a 4g sim but in airtel server it is updated as a 3g phone so i cant get the benefit of offer. Firstly i called and mislead afterwards complaint was registered and i asked for complaint details as text message. After 3hours when i havent got any text message i called again and they misbehaved with me.
                                  May 21, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 15, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 14 April 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Apr 16, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 14 April 2017 .

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    R
                                    Ranjana G B
                                    from Gharaunda, Haryana
                                    Apr 16, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500028
                                    Website: Airtel

                                    I have applied for a new Postpaid connection on Mar 29th, still it's not activated. Really bad customer service.
                                    They can't even say what's wrong with the application. Online customer service people when called they just put on hold.
                                    Hope they refund back my joining fees.
                                    Still they keep sending emails saying they are still working on the request.
                                    May 19, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 17, 2017
                                    Airtel Customer Care's response
                                    Dear Ranjana,

                                    This is with reference to your post, dated 16 April 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Apr 17, 2017
                                    Airtel Customer Care's response
                                    Dear Ranjana,

                                    This is with reference to your post, dated 16 April 2017 .

                                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                    We look forward to receive the required details.

                                    Regards,

                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Apr 17, 2017
                                    Updated by Ranjana G B
                                    My alternate number is [protected], I don't understand what you guys are trying to resolve... please give back my Rs 300. In the beginning itself so much problem, customers shouldn't trust your service
                                    Apr 19, 2017
                                    Updated by Ranjana G B
                                    Still my complaint is not resolved, Airtel only send emails but they don't do anything elsr
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                                      U
                                      Umesh Pal
                                      Apr 14, 2017
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                                      Address: Bangalore, Karnataka, 560090

                                      I have airtel prepaid connection [protected] from karnataka​ and currently i am on roaming.

                                      I can't make make any outgoing calls. But incoming is fine. Even can't connect to customer care as well.

                                      I am currently in uttar pradesh and my number belongs to karnataka.

                                      Please resolve it asap.

                                      Umesh pal
                                      [protected]
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                                        I
                                        Idhaya Kani
                                        Apr 14, 2017
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600028
                                        Website: www.airtel.in

                                        Please disconnect the airtel broadband.internet always not working.called to customer care 121 before 2 months and asked to disconnect the connection but connection still not terminated.i have sent email on march 3rd 2017 & also on april 3rd 2017.airtel continuously sending bills with penalty.This is bad.please disconnect the landline and broadband immediately.

                                        Name of customer - aswin
                                        Airtel landline number - [protected]
                                        May 22, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 14, 2017
                                        Airtel Customer Care's response
                                        Dear Aswin,

                                        This is with reference to your post, dated 14 April 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Apr 15, 2017
                                        Updated by Idhaya Kani
                                        Please disconnect airtel landline and broadband immediately
                                        Verified Support
                                        Apr 17, 2017
                                        Airtel Customer Care's response
                                        Dear Aswin,

                                        This is with reference to your post dated 14 April 2017.

                                        We tried calling you multiple times to get additional details to enable us to address your
                                        concern.

                                        However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Apr 18, 2017
                                        Airtel Customer Care's response
                                        Dear Aswin,

                                        This is with reference to your post dated 14 April 2017.

                                        We were waiting to receive your contact details to enable us to address your concern.

                                        Since we have not heard back from you, we trust your issue has been resolved.

                                        If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                        Regards,

                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Apr 18, 2017
                                        Updated by Idhaya Kani
                                        We didn't get call from you.please call to this number [protected] or
                                        Landline [protected] on anytime between 9 a.m to 9 p.m.Issue is not yet resolved.
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