Airtel Payment Bank — recharge not successful but amount is not refunded

Address:Coimbatore, Tamil Nadu

Transaction failed but amount debited
I tried to take 199/- rupees money to the wallet and yes the balance got cut from my debit card but it didn't come to my wallet. Recharge mobile number.[protected]

Please return my money back to the debit card or in the airtel wallet

Name sadham hussain
Mobile number [protected]

If no response i am gonna file complaint against airtel bank
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Dec 30, 2017
Pallavi Tipnis's response
The transaction date is 5 Dec 2017
Dec 30, 2017
Updated by sadhamcbe
Customer care is no response

Complaint comments 

Comments

I have transferred funds from my Airtel number [protected] to my Vodafone [protected] for RS 304/- but the amount is not reached yet to beneficiary
On 5/01/2018, airtel money has stolen money from my card. without sharing OTP they have stolen 5000/- rs from my sbi card.

This is contact number from which money has been deducted [protected].

Dear
Sir
My phone don't recharge.
Recharge number [protected]
Number company jio
Recharge rupees 399

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