[Resolved] Airtel — Postpaid mobile bill charged with extra amount | |||||
I got postpaid bill for the mobile number +91-[protected] added with extra charges, the services which neither i requested nor used. When i asked the team to eliminate charges, i got replied that complain is registered and will update the bill in 24-48 hours. I have not get any response. I did not pay the bill that month this lead the bill with late payment charges 100. Then next month bill again contains the incorrect amount. Very poor response from airtel service help desk. I sent mail to airtel nodal team. They directly replied no charges can be eliminated now without asking any further information from me. Please send me correct bill. Thanks, Anurag, Was this information helpful? | |||||
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 02, 2016 Airtel Customer Care's response Dear Anurag, This is with reference to your post dated 18 May 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 22 Comments | |||||
Comments
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Airtel — Regarding Block of airtel No.
Respected Sir, My Mobile Phone is stolen, So please Block my Airtel No. [protected]. Regards Meghendra Singh