Airtel Complaints & Reviews

I have recharged last saturday a 10 gb 3g recharge validity till 10 june. And i have 2 broadband of airtel too in my office and my home so mobile data i use very less yesterday on[protected] till 9 pm i have 9.36 gb 3g balance in my mobile but when i turned on net at 10:30 pm my 3g balance got deduct and its showing 0 balance and they deduct my main a/c balance for net use, i tried to call their executive he transfered to senior they sayin i have used 10 gb data they blaiming that i have used all data but the truth is i havent use i have 9.36 gb and now no one is trying to listen me and they said that i have used. Please help me, i am attaching their airtel app showing my data at 10:11 pm.

This started last month when i realised that my 20 gb of data is being consumed in no of days only and i got a call from customer care to get smart byt activated. I thought it as one of case and bought it. they also suggested me to increase my data pack to 40 gn for seamless experince

i agreed to that also.. now 2nd may my month starts. and on 4th may it started showing in my account 8 gb usage done. when i checked day by day usage., on 2nd and 3rd it was only showing 1.5 gb total and 4thb data was nmot avilable

i contacted the customer care and they said data shown in my account is faulty and they cant share the exact usage data.. after repetitive calls and messages.. noone is sharing the actual usage with me and they are just replying with standatrd messages saying your data usage is correct as per our record.

i called the technician at home and he also told me that this issue is being faced by lot of cusotmers. i had escalated the isue and i got a call from airtel executive just to tell me that he cant send me exact data usage pattern and will send it to the write team. its been 15 days today and i havent got the soilutin

to my surprise yesterday i got a mail saying that my 32 gb data is already consumed and i should opt for smartbyte plan.. i know my data usage and have been tracking my usage patterns and i know its impossible for me to use 32 gb data in such less time

airtel is just fooloing and looting the cusotmrs by showing wrong data usage and pushing them to take bigger and costlier plans and also smartbytes from them

there is no way of tracking data usage.. the one which is shows in our account is said wrong by customer care and no one shared the actual data

plz help me and get my usage pattern corected and also the bill amount

On 2nd may 2016 i have done a online transaction (Transaction id.[protected] from my bank account for my mobile recharge but the transaction was not successful however the amount is deducted from my bank account.

Airtel customer care person told me that it will refund to my account within 7 days but i didn't receive the refund yet.

I have complaint so many times by email and calls to their customer service but my problem is not resolve yet.

Following are my complaint details with date...

09-may-2016
Conrc [protected]

12-may-2016
Rcrcb [protected]

13-may-2016
Conrc [protected]

14-may-2016
Conrc [protected]

16-may-2016
Conrc [protected]

17-may-2016
Conrc [protected]

They are given fake promises & making fool to customer, after making payment they are not response even though airtel discontinued my outgoing i am using my number since last 2 yr onwards but never getting such kind of problem but as on date they are making lots of protocol showing, which need to be required right to information about services i have mail confirmation & conversation in my records even call records also to prove what they are saying.

Please help in this matter.

Dear sir/madam,
I also have the same complaint, where i want to bulk block some unknown incoming call numbers at a time when i am free. I called up customer care but they said it is not possible, so i am putting query on this forum to get the data. I am fed up with calls from tele-callers and some unknown numbers, please provide me with the incomings calls on my number [protected] for last 3 months. Please mail me asap [protected]@outlook.com thanks

I have 4 airtel numbers, and i have opted my plan family. I have ported 3 numbers from idea9 [protected], [protected], [protected]) and attached to parent number [protected].
And i have 10 gb 4g data plan which is shared on all numbers, 4g only work pn parent number [protected], and only 3g work on [protected] and [protected], no internet on [protected] my business is affected a lot.
I have complained number of times on 121 and 198 but nothing is done i am helpless.

I had prepaid registered airtel mobile number with official address id initially in delhi, later on i was told to migrate the prepaid to postpaid corporate plan by our officer and subsequently it is registered accordingly with official id and but bill address on the residential address with out residential id. Hence i had e-mailed airtel to update my address according to my proof of id and address. But it is delaying and denying by airtel...

I purchase 4g mobile sim (No. [protected]) around a week back but i am not getting 4g service at bhubaneswar. I complained about it at your help line number 121 they have given the complaint registration number c4gda[protected] dated 16 may 2016. My complaint has not been resolved so far kindly look into the problem and solve it as early as early as possible.

Hi friends
This is aarun ceo of damo agro products chennai. I bought a fixed line connection from airtel.. Mr. Karthick took my documents at 22nd april 2016. And he confirmed my number is 42814000. But airtel connection provided at may 1st week (Almost 15days after). They provided another number 45526352 without my confirmation. Already i complaint so many times with airtel customer care. But no response from airtel customer care and karthick. They are wasting my time and cheating my money

Mr. Karthick contact number is [protected] and [protected]


Also i am going complaint against airtel at trai

Regards
Aarun
Ceo-damo agro products
[protected]

My name is gokul. I have recharged my phone for 296 rs that's 1 gb 4g data yesterday.Today it's showing that there's no data pack remaining and I haven't used 4 g since then because i have wifi at home.and i also lost 120 plus rupees from main account for not having a data pack activated.i have called airtel regarding the sane issue and they disconnected the call 3 times.this is my first worst experience with airtel.

I got postpaid bill for the mobile number +91-[protected] added with extra charges, the services which neither i requested nor used. When i asked the team to eliminate charges, i got replied that complain is registered and will update the bill in 24-48 hours. I have not get any response. I did not pay the bill that month this lead the bill with late payment charges 100. Then next month bill again contains the incorrect amount. Very poor response from airtel service help desk. I sent mail to airtel nodal team. They directly replied no charges can be eliminated now without asking any further information from me. Please send me correct bill.

Thanks,
Anurag,

R/sir,

1. I have applied for mobile number portability (Mnp) of [protected] from up east airtel circle to mp airtel.
2. Necessary documents along with address proof, photo id & pp submitted to auth airtel store of itarsi (M. P.) m/s kohli stores on 03 may 2016. Rs 50/- has been charged for new airtel sim reg no.[protected]f with assurance that no. Will be activated with in 02 days.
3. Services debarred after verification call from airtel customer care center (Time 1156 hrs) on mobile no. [protected] (My colleague mr. Vikas) on 03 may 16.
3. I have personally approached to m/s kohli stores, itrasi for activation on 11 may 16. Rep of m/s kohli stores informed that ur application was not reced. However, my application have been searched out and finally they got my application kept ideal. My documents has been forwarded for further processing by m/s kohli stores. They assured for activation within two days.
4. Various complaints on line and off line to m/s bharati airtel ltd. First mail intimated that my will be activated on 11 may 16. However, second mail intimated that my no. Will be activated within 07 days w. E. F. 11 may 16.
5. My mnp validity expired on 17 may 16 till date my no. Is not activated.
6. Request strict action may please be taken against m/s bharti airtel ltd & m/s kohli stores, itarsi.

Dear rashmi sahoo,

This is in reference to your email regarding the non-receipt of online recharge benefits for your airtel mobile [protected].

At the outset, we regret the inconvenience caused.

We would like to inform you that your concern has been registered with reference number conrc[protected] and the same would be resolved by[protected].

We request your cooperation. Thank you for choosing airtel.


Best regards,
Sumayya sultana
Service specialist
Airtel


"if you are not satisfied with the resolution of your complaint, you may contact appellate authority with the sr number. Please click on http://airtel.In/applications/xm/mobileappellateauth. Jsp for appellate authority details."

Sir
i am using airtel services from last some months but after so many reminders and calls they are not providing me my bill summary. I asked for soft as well as hard copy but they did not gave me response in this matter. Every month they send me a message only for huge amount but when i asked for bill they do not send me the bill summary .so how can i pay for this huge amount of bill without summary .i need my bills for some official purpose also .even i have paid various bills after message only but this month they did not send me the message also for amount of my bill.and after due date they are now reminding me for bill payment with late payment charges.due to this issue i have not paid my bill.so plz take the need full action as soon as possible.
thanks.

Getting a new connection from airtel broadband is a nightmare. I had two options airtel and spectranet. Spectranet was ready to provide the connection within 24 hours. Went with airtel as it offers landphone as well. Got three different responses from airtel. One local airtel guy informed that i need to pay 1000 rs for the connection whereas online registration in airtel wesbite confirmed that 1000 rs deposit is not required. When contacted airtel customer care, got a 3rd offer - rs 3000 deposit will be adjusted in 6 months bill. I went with the 3rd option and paid rs 3000 vide reference tnpc713157 to prakash on 10/05/2016 with a committment of providing connection in two days... Now this fellow is not picking the phone and there is no use in complaining to airtel customer care. Complaint reference no. 67870206 dated 17/05/2016. Airtel is working like a cartel and irresponsible towards complaints