[Resolved] Airtel — regarding not act on connectivity after many complaints | |
sir i am s.k singla resident of flat no. 26 B simran appartment ekta vihar balatana zirakpur in july 2014 i my airtel dish loose its conectivity due to unknown reason i complain for that to your customercare number and they insure me to resolve it next day but after that i try many times to your customer care number [protected] severly but there is no connectivity to that number up to august, 15 one day i got connected to your that number but your customer care executive said this number is disconnected when i said him how i am talking to you on same number he disconnected my phone on another call a another customer care executive of your company attend my phone and listen to my complaint he note down it and said your complaint is registered earlier i dont know why some one not reached to you to resolve the complaint he said you wait till tomorow our technical staff come to your home and reconnect you dish but 15 days no technical staff come to my home in first week of september i recall your customer care he said you complaint resolve tomorrow the next day a call come from your technical hired staff for home visit from derabassi who behaves very badly saying our boys are coming to you and give them rs 150 after reconnection and i said him to give me their address he said come to derabassi and search our office i made this complaint to you customer care again and he also talk to them but they dont send any staff till today my airtel dish is diconnected my recharge is up to october but i don not enjoy services from july onwards pls sent me satisfactory answer and check what is the problem wheather you give my that programme back which i miss pls act on my complaint immediately other wise i go to consumer court for that Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
pls take it seriously
Reply
bad service
Dear Kapl,
This is with reference to your post dated 07 Nov. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 07 Nov. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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