[Resolved] Airtel — Signal/call drops. poor voice clarity. charges premium. airtel steps back on promises after giving postpaid connections | |||
Hi airtel, Airtel boasts of giving excellent customer service. The sales person gave us 5 mobile postpaid connections. Hen we complained about call drops he said he will install signal boosters in our premises. After giving connections he is not even lifting his mobile. We complained to airtel about it. They have sent executives and said they will arrange and install the signal boosters but till now nothing has happened even after 2 months. We have been complaining about this issue to airtel and no one is bothered about the complaint. When we asked for porting to other network they say that atleast we need to complete 3 months. If this is the service i hope airtel o start loosing much business Was this information helpful? | |||
Nov 25, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Oct 14, 2016 I.khan's response I can see 3g written on my phone but while going to use that says no Internet connection
Verified Support Oct 25, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 October 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 4 Comments | |||
Comments
Hello, I Abhishek Thakur intend to convert two airtel prepaid connections having number [protected] & [protected] into postpaid connection also fulfill all the paper formalities and local number tele verification done on 13 oct 2016 but sim card is not activated . please help to activate the sim card.
I am unable to use Internet as all the time shows no Internet connection.
Also I have been interacted thrice to the representative regarding the same but no resolution yet.
Please resolve.
Also I have been interacted thrice to the representative regarding the same but no resolution yet.
Please resolve.
I don't know what this is and I received a text message saying it was installed on my phone and Rs. 75 was deducted from my balance.
I need my money back and whatever this service is removed from my phone.
Date of Incident : 13/10/2016
I need my money back and whatever this service is removed from my phone.
Date of Incident : 13/10/2016
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I want a call history of my Airtel no. For the month of September 2016 my mobile no. Is [protected]
and email. I'd najme.[protected]@gmail.com
Thanks