[Resolved] Airtel — Took Money without Installation | |||
I applied for Airtel Broadband in Mettuguda, Hyderabad on 6th March. The Airtel Representative (Raj Kumar - [protected]) came, filled the form, took the money (Rs 1000) promising me to install the connection by next day. Since then I have been following up with him, trying to calling him. Everytime he promises to install within " 1 hour" or "Next day" but never comes back to me. I have not even received registration message from Airtel. I called Airtel Customer Care on 9th, to know my status. The person says my broadband connection will be activated and installed within 24 hours. Next day, I called customer care again. This time they say that it will take another 4 days. And the original guy Raj Kumar and his team manager Venkat ([protected]) doesn't bother at all. This company and its representatives is full of fraud and false promises. I don't need this connection anymore and need my money back. Kindly advice the suitable action. Regards Anup Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Anup,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern/query.
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern/query.
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Anup,
This is with reference to your post dated 11 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 11 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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I have not received any confirmation of my registration with Airtel Broadband, even after a week. However, the mobile number in the registration form is +91-[protected]. Kindly note the alternate contact number too +91-[protected].
Also, I received a call yesterday too from Raj Kumar - [protected], that he will come and install but he still has not come. Kindly initiate the process of returning my money. I am also forwarding this complaint to Consumer Court.
Regards
Anup