Airtel Complaints & Reviews

DearAirtel Team,

Greetings...

My Mobile number [protected]( Airtel CUG connection),

We have lot of network/Signal issue in RR Nagar (Pattanagere) kindly do the needful in resolving at the earliest .

Regards,
Deepika Jadimane....

Recently my airtel sim with number [protected] has been not working so i went to the customer care center they asked me to get a new sim instead so i bought one but it still doesnt seem to work i have not been using my sim from past ten days and i want to port now as i am fed up. The local customer care center is not responding properly there seems to be some issue with the number that is printed on my sim

Dear mr. Concern,

With regards to airtel service i am here want to tell you that i am very disappointing the service provided by airtel. Even i want to say that airtel is not india's first open network. What is in this open network? They have cheated me like anything. They are the people who gave me the plan of rs. 349. Now when the bill has come they are charging me rs. 371..!! Is this called as an open network??

Now i tell you the plan they gave me and even they have uploaded the same in my airtel app.

My plan rs. 349 + rs. 199 booster pack - rs. 200 bill value discount = rs. 348 actual bill value (Then why are you charging rs. 371..!!)

Now, talking about customer care and customer service then even they people don't know about the plan. Last month when i discussed the same with their person then she told me there is mistake in bill so she told me to pay rs. 16 less than the actual bill amount. Now, this month again same problem came then their people told me there is no mistake in bill. They even describe the bill value but they have no answers about the the rs. 200 bill value discounts.

Here i would like to say "airtel is india's first jhootha network"

Regards,
Hardik prajapati

Hi, my mobile number[protected]Postpaid) blocked on 05.11.17 without any intimation/reason by Airtel for which had sent mail to Airtel on 05.11.17 but no response. Need this issue resolved on urgent basis as I am losing my business due to contact number is disabled.

I am a postpaid user of airtal. I jave activated complete dnd service but ianpite of that airtel keeps on making promotional calls to me. When countered the unprofessional and cheapsters dsa agent's say that "this is our duty to call and we will call you" there is no respect for the privacy of a customer...
Un professional service provider with cheap and disgusting dsa.

I'm using airtel since i started using mobile. I'm facing lot of problem in airtel. Now i faced a problem about that my sim suddenly got tower loss. I contacted cc and asked about it. That said may be sim card damaged. So only like this problem. They asked to replace ur sim with duplicate with same no. I requested and got new sim. On saturday 04-11-17. Still i didn't get connection. I contacts r not able to contact me. I felt very bad. I preparing my self to throw this airtel sim and to get new sim in other company. Please help me. And activate my sim no [protected]. Please help me.

Dear sir,

I have done a wrong recharge of 799 through my airtel app. I don't need this much huge amount, through autopsy the payment gets auto submitted. Please reverse this amount as i can't afford to pay this huge amount to my credit card. I just wanted to update wallet with 200rupess. Please reverse the amount as airtel wallet balance at least.

Regards

Today, for the second time, when i recharged my balance, i got a message of balance deduction for activation of a particular service. (It was like houseofmodels) which i didn't want.. Deduction was 35rs. Twice. First, i thought, it might have happened by mistake, but it was another time that this occurred. Please take a note on it and respond asap.
Thanks

I have complained lots of time regarding non availability of 3G/4G network in my area even 2G is not proper but till now no solution is provided by airtel. Asper airtel team there are proper 4G connectivity but there are no any 4G tower. Airtel is making only fool to customers and charging lots of hard earned money for the same. Not happy with services of airtel.

Regards
Ankur Kumar
[protected]

I ported my number [protected] dated 14/10/2017. My number was ported on 22/10/2017 and the old sim deactivated. Since then outgoing calls on my ported number are non functional but incoming is on. The balance is zero. I tried recharging it online, through retailer, frc but it failed every time. So i am stuck with a sim which has zero balance and which can't be recharged by any means. I visited the nearby airtel store (Patel nagar new delhi) and they have only one solution to all problems "sir, change to postpaid plan (I think they are trained to do so)" and while calling customer care they say "sir please contact after 24 hours, the systems are upgrading." where is customer satisfaction? Who will help me? Please fix this asap. When the country is investing millions in programs like "digital india", airtel is trying its best do the contrary.

The 4g speeds are decreased to a great extents...From some days I am facing this problem... Even the 3g speeds were far better than 4g...The speed is going as low as around 40-50kbps ...I can't even stream anything even in the lowest quality...I am highly dissatisfied with ur services now...Pls resolve my issue as soon as possible.

Im using Airtel prepaid SIM
I just got a sms that the ganakhazana service activated and they deducted 90 rupees
Also mentioned in the sms that they will reactivate the service. Absolutely cheating the customers

I have requested airtel customer care on date on date 5.11.2017, 2:42 pm to activate rs. 448/- pack (Unlimited call + 70 gb net + 100 sms per day, duration 70 days) on my prepaid phone. But they have activated rs. 399 pack (Duration 28 days) without my confirmation.
I have further requested on airtel call center to rectified my pack but they regretted. They informed that they are unable to change my pack

I have opted for mnp from vodafone to airtel. I was provided plan of infinity 649 of rs. 649
With unlimited calls local/national/roaming, unlimited sms, and 30gb data.

I am wrongly charged rs. 138 for sms in month of october for bill
There are few sms on bill on international sms which i have not done. These charges are unfare.
I called to 121 on 4th and 5th november, but call cemter executives were not much helpful.
Airtel mobile number: [protected]

So please request to reverse all sms charges+taxes from bill of october 2017

Regards,
Rahul jain

Airtel sales executive mr. Santosh (Pune, swargate area) told me that he will deliver active connection to me on 03/11/2017, for this commitment i wait for 4 days, without searching for other isp. So i have paid rs. 500 in cash to document collection executive mr. Nilesh. And after this both are not responding properly.

But on 03/11/2017, 04/11/2017 and 05/11/2017, he has not received any of my calls, also not responded to my messages.

I dont know what is the reason but if they are not capable of delivering services on time then they have to be clear towards their committment.

I sufferred a lot mentally due to this.

Sir i update my sim in 4g but not 4g update an on my mobile all do not disturb service are activated by you and *121# service also deactivated by you when new 4g sim is gave to me by your retailer and my old 3g sim is deactivate. So please notify me why do this to by you andi also complaint on your airtel office in mandsaur
Sim no. Is [protected]
Update date 14october2017
Name-akram mansuri

My email is vader. [protected]@gmail.com, i am a customer of airtel. A verified aadhaar user. Airtel bank constantly blocks my account. And ask to verify my aadhaar when i submit my case to [protected]@airtelmoney.com (After every second exchange of mails from "[protected]@.." email where i could not resubmit my aadhaar, again by reply. Automated replies will come with specified responses where i usually click "call back now" but they never do. The word says 7 days from that time to this time (Funny)?. But without specifying the customer in which imaginary email do we send back he attached "evidence" we end up sending o all the available email s of airtel mockery service after that it sometimes. Get the job done. But yet to block anytime with your money in it which airtel hijack without prior notice. We learn the issue only if the case is there with the automative emailer sense your issue. I like the 4g so i choose airtel other than that nothing is trustworthy in the service. Airtel bank s highly inappropriate in the way they serve their costumers. App is buggy, and w get the [censored]load pain

Hi,

This is regarding the claim which i made recently. I subscribed for airtel secure on 14th of october. And i got a confirmation mail from airtel stating device is protected from now. On october 24 my device got damaged. I raised a claim on 30th october. Since i was unable to claim within 48 hrs. I spoke to one of customer care rep. They told to raise a complaint after 15 days and also he clearly mentioned that device is under insurance no need to worry. After 15 days i raised a complaint regarding the same. I got a call from airtel stating claim cannot be processed since the incident happened in cooling period. Again i called customer care and asked details about airtel secure. This time i spoke to aarthi. I explained same scenario to her. She told no need to worry you can claim insurance. I explained that i got a call from airtel stating this cannot be claimed. She transferred call to floor supervisor, again i explained the scenario to her and she even told you can claim. No worries. Again i explained the situation to her and she finally told you cannot claim under this scenario. My concern here is if they cant insure the device in first 15 days, then why they sent an email to me stating device is protected from 14th october. Also why the reps working in airtel is unaware of this. Why airtel sent me a wrong communication in email stating device is protected from now. Also no one were able to explain the cooling period until i explain to them. Because of the wrong communication is sent i m facing this issue. Kindly address this issue and provide me a solution.
Phone number:[protected]

Hello sir /mam, In my 4g hand set with 4g sim, I didn't get 4g speed, Airtel network provides very slow speed, it looks like 2g speed and network very bad, it's netspeed is too slow and doesn't show 4g network, it always show 2g/3g network,...

I'm currently in cambodia. I arrived from new delhi today morning. I've subscribed to airtel's 3999 ir roaming pack for this country and my phone is still not working. I'm missing crucial business phone calls. My mails to airtel have gone unanswered. I'm sick and tired of this company. Please resolve asap. Not only will i not pay this subscription pack, i will take you to consumer court for loss of business. Not to mention pull the plug on all three airtel services that i currently use.