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Airtel Complaints & Reviews

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Updated: Dec 22, 2025
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S
ShahiNeeeta
from Delhi, Delhi
Sep 18, 2018
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Address: 110060

This is a complaint against my mobile no. [protected] i have asked many times from airtel for the portability or a prepaid sim card by they are not taking my request and demanding for bill payment all the time.in the month of may airtel disconnect my connection dt 23.05.2018 and still demand for full and final bill payment, i got frustrated with their service but still i paid rs 1415 as the full and final payment via transaction no. N[protected] dt 08.06.2018. My connection was already disconnected, and all the services was disabled in the m/o may only and the customer care told me that u can collect prepaid sim card by vising any airtel outlet with security money. Once i visited there they told me to pay the outstanding amount again which i already paid in 08.06.2018. Sir this is a request please help me to sort out the matter as i need my mobile no. [protected]
+1 photos
Airtel customer support has been notified about the posted complaint.
According to your offer rs
49 is not recharge. Four times complaining is not useful. I ask you to take action quickly. Thank u.

9899657661 - Comment #3212250 - Image #0
9899657661 - Comment #3212250 - Image #1
Today my Airtel number I recharged the 179.
But my account has a debit balance Ar not recharge.

so quckly solve the problem
periclish's reply, Sep 11, 2018
Txn Ref ID EN425940887
Hello sir stop services download caller tunes plz sir stop this servies because this services has been stop caller tunes if then iam not satisfied plz sir stop servies customer care not recived this phone plz help me
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    A
    Anjana Roychowdhury
    from Ghatal, West Bengal
    Sep 18, 2018
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    Unnecessary service started without my consent
    In my cell phone received the following message
    Adofgames service has been renewed @ rs 25.0 for 7day (S) from your airtel mobile. To deactivate, call or sms stop to 155223. More services, click http://56789.airtel.in
    And so on.
    I want my recharge money and company charged unnecessary charges without my consent
    +1 photos
    Airtel customer support has been notified about the posted complaint.
    Hi team,
    Sunkadakatte Airtel authorized partner center staffs rude.
    Customer ask any complete staff s bad answers not clear problem solutions.
    One guy is there that guy very rude.
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      S
      SatyaSravani
      from Cuddapah, Andhra Pradesh
      Sep 18, 2018
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      I got a message saying that rs.20 has been deducted from my account though i am not using any primezone service. I have received today 18th september on early hours @4.44am. Please check and refund my deducted amount. Please acknowlege my complain. Message appears like below:"thanks for using primezone. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789".
      Airtel customer support has been notified about the posted complaint.
      Oct 16, 2018
      Updated by SatyaSravani
      Still I didn't receive any update on my compliant.
      In my Airtel sim games fort was subscribe but I didn't do it. The took my money.

      prime zone services - Comment #3211462 - Image #0
      Rupak :[protected]. Add : Donovan School Road, Madaripur -7900. Bangladesh. Big Rooftop.

      prime zone services - Comment #3211515 - Image #0
      2007 Prepaid mobile [protected] in doldrums for 9 months

      please see the photo attachments as well four (4)

      naresh maini

      prime zone services - Comment #3211636 - Image #0
      prime zone services - Comment #3211636 - Image #1
      prime zone services - Comment #3211636 - Image #2
      prime zone services - Comment #3211636 - Image #3
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        T
        Thilak Peter
        from Jolarpet, Tamil Nadu
        Sep 18, 2018
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        Address: Tiruvallur, Tamil Nadu, 602001

        Hi my number +91 [protected]. I be been deducted RS.20 for Aug and see 2018 saying I be used Airtel primezone.. what is this actually we ve not opted anything like this and request you to stop this one and refund our 40rs amount.. why these type of reduction happening without any informations, how the poor ppl who doesn't know to raise complaint will solve this.. this is not good

        Thanks
        Airtel customer support has been notified about the posted complaint.
        I am unable to dial toll free number as I mentioned in the subject
        Please restore 4 G speed to my postpaid mobile no [protected]. Also this number failed to connect with WIFI of broad band no. [protected]. Internet services both ways are not as per expectations.
        Very poor network of airtel in district poonch of jammu and kashmir ..in the era of 4g they are providing 2g network that too very poor and taking full charges as that of 4g network ..total failure of network ..zero network
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          S
          Sydulu Buggineni
          from Vijayawada, Andhra Pradesh
          Sep 18, 2018
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          Address: Jaipur, Rajasthan
          Website: Airtel

          My Airtel Prepaid Rajasthan circle no is [protected].I recharged so many prepaid packages from several wallets.But
          all recharges were failed.Airtel customer care numbers are not responded.So please solve the my issue.

          Thanking you sir
          My email ID. [protected]@gmail.com
          Airtel customer support has been notified about the posted complaint.
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            G
            Gagan412
            from Delhi, Delhi
            Sep 18, 2018
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            Address: New Delhi, Delhi, 110085

            Hi my name is gagan walia i have reqested to port my number from vodafone to airtel.. And on 17 sep at 11:30 pm my vodafone services was shut and when i called airtel for the help in revert they told me that i have to to go to there store and i have to collect sim from there and after that i have to wait for another 4 houre to activate.. My only question is why they shut my service in the mid night... How will responsible for any lose
            Airtel customer support has been notified about the posted complaint.
            My number[protected] pls reactive my number it’s important for me i want my number again...pls reactive my number...
            Dear sir,
            Very poor network, network service very bad,
            Location- Kaler, Bihar India.
            Postal code 824127.
            Please send someone from technical staff and check what is the issue with network.
            Customers are crying not satisfy with network situation.
            Hello
            My name is Poonam malwal I mistakenly recharge two times my prepaid number [protected] through paytm need my money back to paytm, , my mamma is using this number in HP, , for this regards plz call me on [protected]
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              R
              Rainukaur
              from Gurgaon, Haryana
              Sep 18, 2018
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              There is a deduction of money from my main balance on daily basis. Daily 1 or 5 rs is being deducted i just want to ask you # people of airtel that is the way to treat the customers by deducting money even when no added services are on. Are you guys so poor to take 5 rs on daily basis from a common person! Airtel is #! Im badly madly fed up with this. Solve my problem or else im gonna make a big # towards it though i guess 5 rs is nothing for you to deduct or file any complaint but for us it is important! Dont be [censored]ing heartless as you guys earn more than just 5 rs on daily basis i guess!
              +1 photos
              Airtel customer support has been notified about the posted complaint.
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                D
                dlprasu14
                from Pune, Maharashtra
                Sep 17, 2018
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                I am using ur sim for about 4 years but i hadnt faced any problem up to now. thanks for your service. but in the last two months i am getting mszs as already said in the subject.first i got a msz saying 20rs got deducted on 28-8-18 for using bakthi sagar portrait after a month again 20rs got deducted on 17-9-18- for using prime zone. i havent used any service. please consider my complait & refund my money i.e Rs.40.

                hoping for quick and positive response.

                thank you
                +1 photos
                Airtel customer support has been notified about the posted complaint.
                All lines are busy at the moment. Please call again later. I am hearing this message whenever I call to my dad and mom number.
                Some times it will take more than one hour to connect them.
                Pls do the needful to solve this issue.
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                  M
                  MadhuriY
                  from Bengaluru, Karnataka
                  Sep 17, 2018
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                  Address: 560043

                  I have been loyal customer more than 10years.. I hate paying so much for useless network.. All the distortion and low network coverage is what we are getting.. Only thing very prompt at deductions of service which hasn't been fulfilled.. I need plan of action to at least provide service as we are paying regardless to all the stupid reasons you dig out..
                  Airtel customer support has been notified about the posted complaint.
                  Plz provide [protected] my call history of the September month... Plz provide [protected] my call history of the September month... ... ...
                  ... ...
                  ...Plz provide [protected] my call history of the September month... ... ...
                  ... ...
                  ... ...
                  ...
                  I want to get back my airtell sim no [protected]. I have recharged rs 50 pl.confirm registration
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                    T
                    tvmsekar
                    from Chennai, Tamil Nadu
                    Sep 17, 2018
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                    Address: 606604
                    Website: Airtel

                    17.09.2018 recharges my mobile Rs150/ out of which Rs50/- is taken by your
                    Astrohub service. Not only this time but also earlier last month Aug.2018
                    Take action to refund the above charges other wise I will leave your service.
                    My number is [protected]. Trans. ID [protected].
                    Sekar Radha krishnan
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                      T
                      tvmsekar
                      from Chennai, Tamil Nadu
                      Sep 17, 2018
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                      Address: 606604
                      Website: http//56789airtlein

                      Astrohub service charges had taken already when i recharged last month
                      August 2018. Toaday also they charged Rs50/- the same charge was taken
                      by Air Tel (17.09.2018) Automatically service taken. I never like any other
                      service except calls only. Hiden service charges are taken by Airtel without
                      informing customer
                      Sep 17, 2018
                      Updated by tvmsekar
                      Last month Aug.2018 recharged Rs150/- after seeing a/c balance in my airtle number[protected] become zero. I could not know as I deleted all my messages.
                      After some days I again charged Rs150/- today at6.30 PM after coming back to my house I found that Rs.50/- taken by Astrohub service without my knowledge
                      Refund the fund charged 150+150= 300
                      Sekar
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                        V
                        vvss007
                        from Hyderabad, Telangana
                        Sep 17, 2018
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                        Address: East Godavari, Andhra Pradesh, 533016

                        I'm not able to send messages from Airtel number, I've visited to store twice and they have checked and suggested to change the SIM, I did that but SIM not activated yet. I raised the complaint with customer support executive thrice but there is no use. Very poor service from Airtel.
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                          U
                          ubdua
                          from Noida, Uttar Pradesh
                          Sep 17, 2018
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                          My mob connection [protected] is 19 yrs old for the last one yr+ no network signal . nos of complaints by mails and by tel calls to customer care .reply recd "we are working on this, but how long more than one yr -78% 80% drop calls.still bill paid. last bill for Rs. 303 not paid NO SERVICES NO PAYMENT." Services disconnected Advice further action .
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Arman Gulam
                            from Mumbai, Maharashtra
                            Sep 17, 2018
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                            Address: Ahmedabad, Gujarat, 94854

                            Hi Team,

                            I worked with Bharti Airtel as a TSM (Prepaid) my employee ID was :- B0094854. I am unable to complete process in ambesador page, my LWD not accepting. Kindly provide me my date of exit as per system and give my UAN number.Kindly do needful. My personal emai id is:- [protected]@gmail.com.
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                              S
                              Soumak Maitra
                              Sep 17, 2018
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                              I had recharged my airtel number with Rs.2998 International roaming pack online airtel.in while in India. The amount has been deducted from my bank account but the recharge is not reflected in my account. I am abroad now in Japan. I keep mailing at their [protected]@airtel.com, but they only ask me to call on 121. I am unable to make any calls right now. Please help.

                              Sincerely,
                              Soumak Maitra.
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                abdullah31002
                                Sep 17, 2018
                                Resolved
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                                Resolved

                                Address: 110091

                                I have to write this mail because Airtel is decreasing its quality of service toward their customers. Several time my balance have deducted but this time it is ENOUGH.
                                My unlimited pack ended on 16 September at mid night 12:00AM. I have used mobile data till 11:30PM. I am not able to understand how balance can deduct. Total 27 rupee have deducted.
                                So I connected to customer care and someone Jyoti Parjapati was talking to me. She informed me that I have used my mobile data at 11:15PM and because of that the balance have deducted. I asked her how it would be possible but she was not able to answer me. She have transfer my call to her senior executive.
                                That was informed me that my balance have deducted because I have used mobile data at 1:15AM and because of that my balance deducted. (Two different type of talk). He informed me that I have consumed 51MB data and the 4G data charge is 50 paisa per 10KB. So as I have calculated it -

                                Consumed data 51MB (52224KB)
                                as 10KB data for 50 paisa
                                so 52224KB data = 52224*50/10 = 261120 Paisa = 2611.20 Rupya

                                So I want to know why only 27 rupees have deducted if the cost of 51MB is 2611 rupees. Kindly give me proper and valid reason with proper calculation.

                                Mobile No.- [protected]
                                Sep 19, 2018
                                Complaint marked as Resolved 
                                Simply the have credited the deducted ammont
                                Airtel customer support has been notified about the posted complaint.
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                                  J
                                  Jegan13
                                  Sep 17, 2018
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                                  Address: Chennai, Tamil Nadu, 600094

                                  Two weeks ago my STB was not working .The STB was replaced and got activated after 16 hours .Again that STB was not working and a Service Engineer came on 15/09/2018 at 12.10 pm after checking he informed me that the STB will be replaced soon. later another engineer came at 4 .00 pm after replacing STB once again, he said since it is a new STB it will be activated with one hour. But till today i.e on 17/09/2018 till the present time it is not activated. I have made several frustrating phone calls to customer care regarding this issue for which there is no proper response . My service request No: [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    H
                                    Hari parambil
                                    from Bengaluru, Karnataka
                                    Sep 17, 2018
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                                    Address: 691306

                                    Respected sir Iam Hari parambil from anchal .am the vice President of BJP chadayamangalam constituency.we haven't get janam TV in Airtel DTH . We are called so many time to Airtel sub agency at Bharathipuram. always they asked id numbers and told the Chanel will adding soon .but we didn't get still.we contact them at least 9 times in last weeks. I think the problem is on the basis of political ajanda against janam TV .so we compel to act by protest against Airtel DTH in front of the agency.can you solve this problem.he must say sorry to the coustemers
                                    Airtel customer support has been notified about the posted complaint.
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                                      vyas agrawal
                                      from Agra, Uttar Pradesh
                                      Sep 17, 2018
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                                      Address: Agra, Uttar Pradesh

                                      Airtel's internet is not working anywhere in our city which is very ridiculous . Here it is not helping us our 84 plan got wasted . This is my second complaint no one even looked after my first complaint. Solve my issues as soon as possible or I will choose a new network
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                                        banvijay
                                        from Delhi, Delhi
                                        Sep 17, 2018
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                                        Address: New Delhi, Delhi, 110063
                                        Website: [email protected],

                                        Wrong tariff had been charged by airtel.

                                        Want to inform u that i[censored] will not make correction in previous bills & give wave-off to us. Otherwise we will approach to consumer-firm. That's up to you you make correction in your mistake of non informing to a corporate user for tariff plan update (Change). You had charging us accordingly previous high bill plans. This is not the fair dealing with costumer. I will prove in the firm that how many months you are charging with high tariff.

                                        Tell me than who will trust on airtel.
                                        Airtel customer support has been notified about the posted complaint.
                                        I ordered Samsung galaxy note 9 and i paid 7900 for down-payment but still not delivered phone tell me what should I do now.

                                        wrong tariff had been charged by airtel. - Comment #3211464 - Image #0
                                        Self activating all useless games and offers and deducting money as their wish.and call costs is very high RS.3/sec and no offers are provided by this network only unlimited is helpful and others call cost is very high if complaint is not resolved, I will change my network

                                        wrong tariff had been charged by airtel. - Comment #3211633 - Image #0
                                        I need call history and sms history. Please mail me the procedure. Thank you.
                                        Please provide us the payment receipt for Rs. 5138.00 paid on 13.09.18 through SBI Credit Card.
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