AJIO Complaints & Reviews

The product was pickup on[protected] but Ajio site shows order to be pickup on[protected]. So i Called them for same reason & they assure me that products was already successfully picked up & refund will be initiated by[protected] but I have not received my refund. Again I was informed them via call log & email. Every time a new complaint is raised for the same issue & I am given multiple complaints number for same issue.I has attached Screen short as a proof. Kindly help me in this regards.

Ajio — Order ID: FL[protected]

I had received a damaged product purchased at almost INR 6000/- which I was willing to keep with a reasonable discount on the purchase value.
The team ended up giving of INR 300/- without even discussing with me and it's not worth it from my end.

The refund amount is substantial (atleast 30% of purchase value) since I'm willing to keep a product which should go as scrap as it shouldn't have passed the quality test.

PS : Somehow the complaint team never calls and discusses the issue or expectations (I've seen this earlier as well). Please ask the assigned stakeholder to call, discuss and then work towards resolution.

Would be grateful for the assistance.

I had received a damaged product purchased at almost INR 6000/- which I was willing to keep with a reasonable discount on the purchase value.
The team ended up giving of INR 300/- without even discussing with me and it's not worth it from my end.
Order ID: FL[protected]

Either the refund amount is substantial (atleast 30% of purchase value) or the product should be taken back (in which case this product will need to go as scrap as it shouldn't have passed the quality tests in the first case itself).

Please take an action accordingly.

PS : Somehow the complaint team never calls and discusses the issue or expectations (I've seen this earlier as well). Please ask the assigned stakeholder to call, discuss and then work towards resolution.

Would be grateful for the assistance.

Money is debited from my account but i still haven't received order confirmation id . I paid via Google pay

On 03/sep/2020 around 02:40 am
I place order, and make payment through Google pay. but money deducted but order is fail to proceed

My account is blocked and i was not communicated about this even with email id or any sms on 15th august. when i was unable to login to account then i raised this as an issue, then no update on fact that my account is blocked even after 7 days i.e 22nd august. Customer care representative again asked me to wait for 48 hours as they looking into the issue and then shared forgot password link but this link landed to an empty page. So on 24th august when i talked with supervisor then he stated that account stands blocked due to non ajio product is returned. This lame reason is updated by delivery guy side .When i asked for evidence for which non ajio product is returned then again asked to wait for 48 hours. Within 48 hours another supervisor called and told that he will call back with resolution in next 2 working days i.e mon-tuesday(as i called on friday 28th august late night). So i waited till tuesday but no one called till night 9pm so i made a call to customer care and she assured that i will get call on wed 2nd sep but till night 7pm no one reverted back. Again approcahed customer care and he assured that complaint is escalated to next level and evidence will be given in next 48hours.

Placed an order of amount Rs 1350 at Ajio on 2nd sept 2020. THE MONEY WAS DEDUCTED BUT THE ORDER WAS NOT PLACED.
This was my first buy from Ajio and its very DISAPPOINTING.
We tried to contact customer care but its not available.

I jst order 1 shoe but it's not showing me my details in my order list I cnt see my order I'd no wats worng with my order

I ordered for 564/- rupees and money has debited from my account. And when I check my pass book it show like money is debited to ajio/mumbai account. But still I didn't get any order confirmation message or anything.

My money has been deducted but my order haven't confirmed yet..can you please look into this and refund my money back?

Trying to order some clothes but while selecting payment options error occurred of not being able to pay try again

Hi, i have been complaining regarding my order.I have email to AJIO customer care several times but of no use. My complain no. is Com[protected].On 22nd June 2020 around 10:30 pm the amount of Rs 1664 has been deducted from my account but the order is incomplete. I even tried calling customer care but of no use. I have also provided all the necessary info regarding the transaction. The transaction no. is SBIPG ST[protected]. I am very disappointed .Please do check my complaint.

I placed an order amounting to rs 1362.34 on 1st September but the order was not confirmed despite the money getting deducted from my HDFC bank account

On 01/sep/2020 around 11.59 pm
I place order, and make payment through google pay. But money deducted but order is fail to proceed

Item not taken back by the delivery boy stating that no collar tag on the item. However there was no tag even when the item was delivered at first place. Item exchange request was placed with in few hours of initial item delivery. Customer care numbers are unreachable. Very bad experience with ajio. Never expected from site like this. Least bothered about customers. No response from customer service even sending mails. I am not having any option other than raising it to higher level.

I have placed an order of rs 2570.81 and the money has been deducted from my account but order has not been placed.

Payment id - pay_fxothhq0ny7sqe

Sir, my name is trisha. Today i ordered some stuff from ajio which total cost is 632. I paid it by google pay. But my order is not confirmed yet and money is debited from bank account. I am very much disappointed. Please try to solve this prob. Please refund my money possible screenshots attached.

Ajio is a chor website... I ordered a shirt on it and the description showed it was 100% cotton, when it arrived, it was 90% polyster and 10% terrycot... Chor website

I paid via google pay but haven't received any order update. The order hasn't been registered on my orders section as well.