AJIO Complaints & Reviews

I received a wrong item so I raised a return request they took time to verify the return request and accepted and couri guy also pick the product and then product is reached the warehouse but now they are telling that is non ajio product but the product is in ajio and i told the product code to supervisor now they are tell they cannot process the refund they will reship the product this is so fake they are wasting our time...

I had returned the product and after verify courier person picked up the product. I have been contacting ajio for refund but they are saying they have received non ajio product so they won't refund and reshipped the non ajio product. I had returned the ajio product and if they received non ajio they they should penalized courier because courier person picked the Ajio product from me. If it was non ajio then he wouldn't have picked up. Please...

The delivery boy isn't calling me instead rescheduling the pickup everyday. What should i do now?...

My account phone number has been changed without consent and my ajio wallet had 10000 rupees. i contacted ajio customer care but there has n't been much of response....

I try to order 2 products from ajio and make a payment of 1820 through gpay to reliance retail account of ajio on 4th april 2023 at 6:2 pm but the order was not shown in my ajio orders. I thought money will be refunded soon if order is not placed. Then I placed same order at 6:8 pm on same date and make same payment of 1820 to ajio another account. This order was reflected in my ajio orders. But when I come across that my money is not refunded...

AJIOlife I received a product against order ID FN[protected]. I ordered 6 shirt but due to size and material issue product not suit to me so, I raised a return request and returned the product with a proper Ajio tag. The item was accepted by the delivery person meaning it met the return conditions. The product was reshipped to me. After receiving the product I can see 2 very bad quality shirts is returned to me. I returned 6 shirt and now...

My order FN[protected] was delivered on 8 march on the same day i had raised for return still now the product is not picked up and in between so many fake attempts(i didn't get any calls to my number or alternate number) and once ajio cancelled my return and after calling customer care they scheduled return again and now again they cancelled my return i didn't understand why this is happening.

Thank you...

WORNG PRODUCT delivered UNDER AWB No. SF[protected]AJI of ORDER ID FN[protected] DELIVERED TO ME BUT IN APPLICAITON IT IS MARKED NOT DELIVERED

CHEATING DONE TO ME EITHER BY LOGISTIC TEAM OR AJIO TEAM because of following reasons :
1. PRODUCT UNDER AWB No. SF[protected]AJI IS DELIVERED but in APPLICATION MARKED AS NOT DELIVERED.

2. NON AJIO WRONG PRODUCT inside the package.

I shared images ofbr...

I feel sorry and regret to inform you that I have harassed by your company for the 1st time . Plz read my case carefully and go through each and every word I am writing . I have ordered two articles for which I am going to attach proves that is Armani exchange belt and wallet . I made this order cod . While the delivery person came my home I have handed him cash worth 14477 worth both the product . then I opened the parcel and to my surprise...

On 30th March, 2023 I order tommy hilfiger sliders from ajio and when I get it delivered the product which I received was different from what was ordered so I created a return ticket for my product mentioning wrong shipment on 4th April 2023 and they replied by 6th April we will get you an resolution but after 6 I'm constantly messaging and calling them they are not replying me...

This order of Handblock Ajrak Print Kurta worth Rs 999 was delivered on March 24th and the return request for the same was created the same day.
The product was duly picked by Ajio's Collection partner on March 25th.
The Collection Executive had duly verified the product with the image and other product details including the product tag, name, item number etc from the collection details available at his end and i had received...

I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 4 th and 5th apr 2023 Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me.I havn't got the money back in my bank account....

Tracking ID - [protected]
Delivered on 1st Apr'23
Product - Ecraftindia Ethnic Carved Brass Diya

This Diya is very small as compared to shown in the website pic.
There is no option to apply for return this Diya.
Please help me to get return and refund for this product.

Mobile # [protected]...

I don't know what is their problem they are not refunding money after product is picked up. They say it takes 6-7 business days excluding Saturdays and Sundays but it took them more than 20 phone calls at customer care and almost 2 weeks to refund one of my recent orders and they're saying that money has already been transferred about my last order when it's been 8 days already since it was picked up and no refund has been received. Like...

They have got massive logistical issues. They take the order in the peak offer period when all other online sites also offer heavy discounts and card offers. They cancel your order from their end when the offer period is over on all sites. WORST....

I had placed a return request on 8th March for 3 jeans which I bought through Ajio.
It has been a month, no one showed up for picking returns and despite my umpteen number of calls being made to the customer care, they are not taking any action. Every time I call they tell me that my complaint has been take on priority and will be resolved within 2 days, but no return or refund happens.
I sent email as well but same 2 days...

I had placed a return request on 8th March for 3 jeans which I bought through Ajio.
It has been almost a month no one showed up for picking returns and despite my umpteen number of calls being made to the customer care, they are not taking any action. Every time I call they tell me that my complaint has been take on priority and will be resolved within 2 days, but no return or refund happens.
I sent email as well but same 2...

Hello, I placed order from ajio order ID: FN[protected] now the ajio people put the womens watch into men’s category and agreed their mistake when I complained about it and they created return, after that all fake attempts were made to pickup I raised complaint and they called me and said pickup will happen by 3 april nothing happened now I see they cancelled my pickup please help me with this I am attaching all screenshots they have troubled...

I ordered jeans but got something else I simply created return.Return was picked up after 1 week on 23rd of march.Today is 2nd april.Its been more than week my return is still showing in hold.I tried alot to get in touch with customer care I mailed 4-5 times.They remove chat option from my app.And in mail they are not helping me i'm so exhausted.It was my 1st order from ajio and last too.So disgusting return and customer service I have ever...

I ordered a product from AJIO and placed a return, they told that it will be picked up by 4th of march and refund will be given by 4th of march 2023. No pickup and refund till today that is 31st March 2023. Every time i call customer care they say your problem will be solved withinB 2/3 days but nothing happened even they closed the return request and app shows false return attempt, i was not contacted even once.
I want full refund....