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AJIO Complaints & Reviews

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Last updated Apr 25, 2024
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AJIO reviews & complaints page 12

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K
kushagra0804
from Delhi, Delhi
Mar 31, 2023
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Filed complained 4 times for return pickup but no pickup and no refund till deadline

Address:No. 74/2, SS Plaza, 29th Main Road, Outer Ring Road, Btm Layout 1st Stage, Bangalore - 560068 (Near Reliance Retail Ltd), New Delhi, Delhi
Website:www.ajio.com

I ordered a product from AJIO and placed a return, they told that it will be picked up by 4th of march and refund will be given by 4th of march 2023. No pickup and refund till today that is 31st March 2023. Every time i call customer care they say your problem will be solved withinB 2/3 days but nothing happened even they closed the return request and app shows false return attempt, i was not contacted even once.
I want full refund....
+3 photos
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Ashely pooja
Mar 31, 2023
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Money not refunded

I have return a pair of shoes bcoz it's wasn't fitting but that product is not refunded still it's show the Transit to warehouse it's has been 4 to 5 days
Kindly help me out...
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R
from Hyderabad, Telangana
Mar 31, 2023
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Fake pickup attempts

My order number is FN[protected] was scheduled for return but ajio team marked all 3 fake attempts and pickup was supposed to happen before 30-3-23, i got no calls for pickup or texts but the return was attempted was marked, even today that is 30-3 my return was supposed to be picked up i just got call from automated service saying do you want to reschedule pickup,
Since the first pickup i have been contacting ajio call support team...
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A
Ansgi
Mar 29, 2023
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Return not initiating

Address:Kphb 6th phase.Hyderabad

I have made a online order with Ajio. I have created Return request for those items.But the item is not picked up.simpky the status updating as return attempted.O have called them.many times and multiple mail conversations.Nothing works till now....
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Dear,
I order on 20/03/2023 and still didn't receive it and which is delivery date was 28/03/2023.That is my 3 order was i suffering same issue from Ajio it was very bad service fro Ajio.
And i also call on customer care and talk with Shatapti and Madhu they also cant any solution or give any Positive reply amd support and call cut my call.
Now i never shopping on Ajio
Order ID - FN[protected]...
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R
Rahul Karanjule
Mar 28, 2023
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Return of product

Address:A116 rainbow glory society near raisoni college domkhel road wagholi Pune. 412207

I recieved the product fron Ajio and I recieved it with tag and I want to exchange that product because of size is short.
So want solution about that...
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Pranshu Tyagi
Mar 25, 2023
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THE INDIAN GARAGE CO Slim Fit Shirt with Patch Pocket

Money is debited from my bank account but order is not placed
UPI ref no:[protected]...
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Pujitha a
Mar 25, 2023
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Order not placed

I have ordered 4 items from Ajio worth Rs. 1599.45. The amount is debited from my bank through UPI, but the order is not placed. Please review this....
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R
from Hyderabad, Telangana
Mar 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product received

Website:Ajio

I ordered size number 10 in shoes and they sent me size 4 now they are refusing to give me right product when the fault is their saying it was reported late, it was gift to my finace as it was his birthday it is all ruined and they are even charging me for wromg product order number FN[protected]...
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R
Rbasa
from Hyderabad, Telangana
Mar 23, 2023
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No proper return pickups done, all fake updates on app.

Ordered a product and received completely wrong product, then I have raised an issue regarding return sharing the pics of wrong product, many times contacted customer care but their response every time is just saying don't worry issue would be solved but even after one month the issue has not resolved, I even spoke to supervisor also again after reaching customer care they are just putting the call onhold and call gets disconnected. Their...
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S
Sreelatha1986
Mar 23, 2023
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Online scam

One girl called me today and I picked her call she said that ur a lucky customer she told 5 gifts are there you have to choose 1 gift so I choose TV then she asked me to shop for 5000 then I ordered some dresses.and i payed 5199 through online.then they sent me messages to my what'sapp.the they started explaining about the gifts vouchers and after that they said you have pay 12999.9 for gst they said if you pay 12999.9 we will re refund your...
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M
meghs.sharma
from Mumbai, Maharashtra
Mar 21, 2023
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Missing 1 product from the order of 9 products

Hi ! I placed order of 18 products with Ajio out of which 9 products were delivered on 17th March'23. As i was not at home my 12 year old son received a big carton of these products . He called me and asked me for OTP which I gave and he took the order. The box was not properly sealed and there was only one tape which was running on the carton. The sides of the carton were broken and it did not seem new carton at all. It looked like as if...
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Karthikaqwerty
Mar 21, 2023
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Amount for order got debited twice

Website:Ajio app

I placed order in ajio app on March 20 worth 7194. The amount got debited twice even though order is placed only once. Please refund the amount ASAP....
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M
M.R.Kh
Mar 20, 2023
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Order canceled from ajio automatically

I had ordered a shoe from ajio on 27, febraray but unfortunately the order was canceled from ajio, again I re-ordered the same shoe on 13, march and again the order was also cancelled by ajio.
What is this behavior?

Order details:
Order #FN[protected]
Order #FN[protected]...
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Address:AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

I have placed Order No. FN[protected] dated 27 Jan 2023 for Armani Exchange belt for INR 3459. I got the delivery on 30 Jan 2023 in a beatiful Armani Exchange box but inside it there was another non branded belt not the one I ordered for. After opening the box, I immediately called up customer care and brought the matter to their notice. Since then I am following them up but nothing has happened. They are assuring that it will be resolved...
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Bharg Modi
Mar 19, 2023
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Harassing

Ajio’s delivery guys misbehaved with me and said “jisko complaint krni ho krlo kisi k baap se nhi dart” after that they promised me that they will resolve it and get back to me. Then my return was planned on 17th march 2023 they didn’t pick up that order and they are just taking complaints from my side without resolving previous ones....
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On 12th March I've ordered cloths of value Rs.5237. I've ordered a Allen solly black trousers but what I got is blue. Also I've ordered Allen solly blue shirt but I got a defective shirt. Ordered a jockey boxers but while receiving, it came with top and bottom opened and torn box which is the worst thing. I tried calling Ajio customer care for two days. Both yesterday and today the call gets cut while speaking. Firstly I thought it was due...
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R
rashmij)996@
Mar 18, 2023
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Partial delivery

Received partial order, got 1 out of 3 items.Ordered 3 kurtis from ajio for Rs 1209, but got only 1 of Rs 519 and had to pay full amount .kindly send my rest order of Rs 689 as soon as possible....
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Address:Bangalore

I ordered 2 jewellery from ajio, Order #FN[protected] and Order # FN[protected], both are lucky jewellery products, they are different from the products I ordered, and they came only with brand name tags, no price tags or Ean number, within the return window, I initiated return, but it got cancelled, from 2 nd march, I am just writing mails, doing calls, chats and sending several times the picture of my products, still my product is not picked...
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Pujagupta
from Deoria, Uttar Pradesh
Mar 17, 2023
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Product taken back and not refunding the amount

Website:Ajio

On 24 dec of 2021 i ordered a heel which i received after a few days due to its cheap quality i raised a return and it was returned on 2 Jan of 2022. Product was returned successfully but they declared it non ajio product and was reshipped to me but yet i have not received the product. When i asked them they raised a complaint but didn't give the resolution. Each time i call them a new complaint id is allotted and issue is not resolved. Now...
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