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Updated: Dec 13, 2025
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AJIO reviews & complaints page 13

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A
anithareddy28
from Suryapet, Andhra Pradesh
May 16, 2023
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Address: ajio

I have ordered Ghagra choli set with ajio order number FN[protected]
i have received only Ghagra without any price tag but choli is missing.
I have called customer care multiple times and raised multiple complaints with them.
My Return id is :RT[protected]
complaint numbers are : COM[protected]
COM[protected]
COM[protected]
COM[protected]

Everytime they are closing complaint as resolved but its not resolved.
2 times they mentioned that they disabled quality checks for the product delivery person can pickup with out checks but pick up person denied to pickup my product as tag is missing.

When i spoke with them they said they will raise return bahalf of me from backend and they raised it. But again same story pickup person denied to take my product as price tag and full product missing.

Ajio is making fool of customers in the name of online services.
AJIO customer support has been notified about the posted complaint.
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    V
    Vmothriya
    May 15, 2023
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    Website: AJIO

    Hi I ordered one grey black shoes from Ajio, I received the package but it has some different shoes only which are not matching to picture at all, different pattern, colour everything. I have raised return request on the app but it is showing on hold.
    Could you please tell why is it so, why it is taking so many days just for one return, also when wrong product got delivered. And also tell me till when it will get approve and I will get my refund?
    AJIO customer support has been notified about the posted complaint.
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      S
      Sejal01
      from Bhopal, Madhya Pradesh
      May 15, 2023
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      Disgusting sevice ever.I ordered a blouse but git different one i created return 3-4 times and eveytime my return is getting cancelled by saying we are glad you changed your mind about return the product.I tried to contact with thier customer care but they are completly deniying i mailed too but havent got any solution they are saying same correct product was sent by our end.So who is responsible fir this.Is this my mistake if i got wrong product.So disgusting.Gonna file complaint
      Worst experience ever..1800 is not a joke
      I want ny money any how.Not gonna recommend ajio to anyone they are cheater im so pissed off.
      AJIO customer support has been notified about the posted complaint.
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        B
        BKManjunath
        from Bengaluru, Karnataka
        May 14, 2023
        Resolved
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        I have booked for return pickup but intentionally cancelling Ajio to cheat peoples

        It has a 15day return policy but these buggers not processing

        Order FN[protected]
        Product Flat front cargo shorts with insert pockets
        Return ID #RT[protected]

        Order 5N[protected]
        Product Giometric print stright kurta set
        Return ID #RT[protected]
        Jun 17, 2023
        Complaint marked as Resolved 
        AJIO customer support has been notified about the posted complaint.
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          B
          BKManjunath
          from Bengaluru, Karnataka
          May 14, 2023
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          Website: Www.Ajio.com

          I have bought some clothes in that i got 2 large product and i placed for return as it has 15days return policy and after 3days they cancelled the return without any intimation and now they creating the stories and internationally time passing in phone call as well as chat desk

          Why are you peoples keep cancelling my return?

          Take out your product immediately

          Order FN[protected]
          Product Flat front cargo shorts with insert pockets
          Return ID #RT[protected]

          Order 5N[protected]
          Product Giometric print stright kurta set
          Return ID #RT[protected]

          Take out return immediately and stop cheating peoples like this
          AJIO customer support has been notified about the posted complaint.
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            C
            Clpa
            from Mumbai, Maharashtra
            May 12, 2023
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            I had ordered jack and jones mens tshirts on first week of april . On 19th april i recieved my order but it was totally different from what i had ordered. I recieved reliance jio kids tshirts . On returning the product the customer care said we cant accept the product as it is not send by us.

            Now they are forcing me to keep the product which i had not ordered. I had already made the payment of rs 1650approx.

            How can i let go my hard earn money. Ajio is looting us. Ajio is a scam .
            AJIO customer support has been notified about the posted complaint.
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              S
              seharelectricals
              May 11, 2023
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              Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

              My name is Shadab Ahmad Khan my wife ajio account haked by some frauduster
              email id- [protected]@gmail.com
              Mobile no. - [protected]
              Incident took place on 11.05.2023
              A person impersonated as the delivery person and asked for OTP to cancel the order, but scammed my wife and used it to access my wife account.
              Went into the e-wallet and took out Rs.2000 and transferred the money into his account.
              He still has access to my account. My wife contacted the Ajio customer care but they have not done anything. She have not got her account back.
              The mobile no. of scamster is [protected]
              Please look into the matter and help me get back my money.
              I tried to made a complaint with National Cyber Crime Reporting Portal
              but they want transition id which she dont have.
              Thankyou.
              AJIO customer support has been notified about the posted complaint.
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                D
                Dipankar Sen1
                May 11, 2023
                Resolved
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                Resolved

                The AJIO is not allowing to use my money at the wallet, it's the cash money added to the wallet, a part refunded for a return. However, the cash is being used to purchase items, it's showing the money, but not getting used. The Customer Care agents ate up my three hours over phone, but nothing happened. It's still there. The price of the item may increase tomorrow, etc, who would pay the difference? The AJIO points got expired in the passage of trouble. Who would compensate? The most important thing is my own money is coming to
                May 11, 2023
                Complaint marked as Resolved 
                Who marked it resolved? The trouble is still there. How is it possible? Is this site also somewhat like that ?
                AJIO customer support has been notified about the posted complaint.
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                  S
                  saud.ahmad
                  from Mumbai, Maharashtra
                  May 7, 2023
                  May 11, 2023
                  This thread was updated on May 11, 2023
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                  The item that I bought from Ajio is not reflected under the order section of my profile page. It shows no items bought by me, and hence I'm not able to return the product. This is extremely poor service provided by Ajio team.
                  AJIO customer support has been notified about the posted complaint.
                  View replies
                  The AJIO is not allowing to use my money at the wallet, it's the cash money added to the wallet, a part refunded for a return. However, the cash is being used to purchase items, it's showing the money, but not getting used. The Customer Care agents ate up my three hours over phone, but nothing happened. It's still there. The price of the item may increase tomorrow, etc, who would pay the difference? The AJIO points got expired in the passage of trouble. Who would compensate? The most important thing is my own money is coming to my service in need.
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                    A
                    Amitsab1979
                    from Pune, Maharashtra
                    May 6, 2023
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                    PNG gold coin fraud

                    We had placed an order for a gold coin which was delivered to us on April 6th.
                    Ajio ended us sending us a wrong product which was the cheaper Vedhani.
                    After a lots of follow ups, they took the product back.
                    Since than they are not refunding our money and just responding with their template based standard responses without assuring when they would do the actual refund.
                    This is a precious metals case where they are...
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                    A
                    Anupradeepa
                    May 5, 2023
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                    I have ordered a product in Ajio.com and paid for it using UPI, i have cancelled the product on 30th Apr but i have nor received my refund.
                    AJIO customer support has been notified about the posted complaint.
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                      J
                      Jojo M Paul
                      May 5, 2023
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                      Respected sir,
                      I have ordered a product from Ajio with order id FN[protected] which have been delivered 2 weeks back and it has a defect ( faded colour ) then i requested for a exchange #EX[protected], the exchange got cancelled itself. Then i tried to make a return request but it cannot be placed even it's showing that the return request can be placed till April 21.
                      Also i had registered several complaints in the ajio customer care but no response have been received.They only responded your issue will be resolved, but no response has been produced regarding the same. I had made so many attempts in the ajio customer care but it make no use.

                      I hope my issue will definitely be solved by posting this.

                      Thanking You
                      Yours Sincerely
                      Jojo
                      AJIO customer support has been notified about the posted complaint.
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                        E
                        esalonee
                        May 4, 2023
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                        Hi
                        Ajio is not arranging pick up of my 4 products and giving me fake further dates all the time. Have tried to reach them through every possible media- calls, chats, emails, tweets, instagram

                        1.RT[protected]
                        2. RT[protected]
                        3. RT[protected]
                        4. RT[protected]
                        AJIO customer support has been notified about the posted complaint.
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                          S
                          Saif_11
                          from Jaipur, Rajasthan
                          May 1, 2023
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                          Return Issue/unnecessary pickup rescheduling

                          Address: its an online shopping app

                          My name is Saif, and I've requested for the return of a few items that I bought via the AJIO app last month.
                          The problem is that they don't want to pick up my return packages, which results in an unnecessary rescheduling of the return date. To make matters worse, after the return window has passed, they are cancelling my returns and telling me that I have exceeded the return window even though I submitted the request within two days...
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                          G
                          Gaurav.gkp.1
                          Apr 29, 2023
                          Resolved
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                          My all three ajio products are picked on 12th April 2023 and reached to warehouse. but till now no refund initiated. Please refund my money. I am sharing return ID: RT[protected], RT[protected], RT[protected] .
                          Ajio kept both my money and product. They are stole my product
                          Apr 29, 2023
                          Complaint marked as Resolved 
                          AJIO customer support has been notified about the posted complaint.
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                            G
                            Gaurav.gkp.1
                            Apr 29, 2023
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                            My all three ajio products are picked on 12th April 2023 and reached to warehouse. but till now no refund initiated. Please refund my money. I am sharing return ID: RT[protected], RT[protected], RT[protected] .
                            Apr 29, 2023
                            Complaint marked as Resolved 
                            AJIO customer support has been notified about the posted complaint.
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                              G
                              Gaurav.gkp.1
                              Apr 27, 2023
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                              My all three products are picked and reached to warehouse. but till now no refund initiated. Please refund my money. I am sharing return ID: RT[protected], RT[protected], RT[protected]
                              Please refund my money.
                              Apr 29, 2023
                              Complaint marked as Resolved 
                              AJIO customer support has been notified about the posted complaint.
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                                S
                                Shital odedra
                                from Porbandar, Gujarat
                                Apr 27, 2023
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                                Website: www.ajio.com

                                I ordered tommy hilfiger shoes from ajio but they delivered me wrong styled shoes as how brand and colour was same of shoes but it was different from what was shown, so I created return req on 11 April 2023 and product aas picked up from me on 18 April 2023 and there promised refund date was 24 April but still they are not responding for my refund these is heartbreaking when you order from online expecting you will get great deal and low price but what you get is fraud.
                                AJIO customer support has been notified about the posted complaint.
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                                  N
                                  Nisarga98
                                  Apr 27, 2023
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                                  I had returned a product on 12 April as the product delivered was different from the picture shown on the website.
                                  The color and the brand name attached to the product was the same as that of the ordered product but the pattern of the product was totally different. The tag also was intact. But still even after 3 weeks of returning I have not got the refund yet.
                                  And AJIO customer care is totally useless, they don't respond .
                                  Please help me with this.
                                  AJIO customer support has been notified about the posted complaint.
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                                    N
                                    NedraHx
                                    from Mumbai, Maharashtra
                                    Apr 26, 2023
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                                    I can add products to my bag but it shows up as Sorry you cannot place an order
                                    AJIO customer support has been notified about the posted complaint.
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