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AJIO Complaints & Reviews

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Last updated Apr 25, 2024
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AJIO reviews & complaints page 13

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A
Ashishace
Mar 15, 2023
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Refund confirmed but not yet in my bank account

Returned 3 articles for which refund was initiated on[protected] but still not showing in my bank account, when i contact them they just give out the refund reference number. The bank does not accept the refund reference number. What to do?

The following amounts were refunded by ajio.com but have not reflected in my account.

1. 997.95₹
Date of refund[protected]
Refund reference number[protected]br...
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S
sai_prathap
Mar 15, 2023
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Refund issue

Hello Team,

ajio order no :- FN[protected]
refernce reference id :- 20230303010430000838483546791870334

I have ordered and cancelled a product on 3rd March, 2023.But i didn't receive the refund yet .Please look into it and resolve asap.
Even after many Customer Care Calls and mails sent by me to ajio customer mail there is no progress in refund action .
I request you to help me on closure...
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R
Rimee
Mar 13, 2023
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Delay in delivery

Address:Laxmi ganj A.B road badarwas

I had placed order from ajio on 3rd of march. And the estimated delivery was on 11th of march. And now it is 13th and my order is still stuck at delhi for one week now. According to track order my order has been shipped to delhi on 6th of march and its been stuck there till today i tried sending enquiry but no response recieved. Worst service...
+2 photos
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M
M viswanatha karthikeyan
Mar 13, 2023
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Didn't delivered

Hi
Im Karthikeyan, i have booked an order with id #FN[protected]. I want to receive the order by yesterday itself but the timewas extended to today, but i haven't received upto now, ...where is the delay? Could you please check with this and deliver my order ASAP. Because this is the order for birthday celebration.. the birthday is very near by....
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M
M Chak
from Kolkata, West Bengal
Mar 11, 2023
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Missing product

On 7 th of march I received a msg from AJIO that I have received a parcel but I haven’t received any, I immediately contacted with the customer care and they said it was a technical glitch. The next day I received a parcel saying it contains 2 products inside it . The packaging was intact and on opening it I received only one product and the other was missing. I did not receive the Znx clothing floral wrap top. I immediately contacted with...
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A
akhilesh_2410
from Tirupur, Tamil Nadu
Mar 9, 2023
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Refund Not initiated - PUMA cliff IDP Lace -Up Sneakers

Address:SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India 560068

L ordered a pair of PUMA shoes from AJIO which I received on march 1st, 2023 and the product was found to be defective and there was no proper packaging and there was no product tag as well. The order isn't worth 2083 RS. Those weren't original PUMA shoes, it was merely a very bad quality shoes which was not properly packed. I initiated the return request within 15 mins with pictures being taken on the same day and within the next two days...
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A
akhilesh_2410
from Tirupur, Tamil Nadu
Mar 9, 2023
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PUMA cliff IDP Lace -Up Sneakers

Address:C/O Reliance Retail Ltd, 1st Floor, No. 74, Prestige Feroze Building, Cunningham Road-560052.

I ordered a pair of PUMA shoes from AJIO which I received on march 1st, 2023 and the product was found to be defective and there was no proper packaging and there was no product tag as well. Those weren't original PUMA shoes, it was merely a very bad quality shoe which was not properly packed. I initiated the return request within 15 mins with pictures being taken and within the next two days shadawfax courier partner picked my product and...
+4 photos
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T
Trupti..
from Bagalkot, Karnataka
Mar 8, 2023
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Refund

I had ordered shoes on march 3rd and cancelled it on the same day.
Order FN[protected]
Today is march 8th status is still showing cancellation requested.
I connected with 2 of their customer service reps and they told me that they will update the status and within 5days the refund will be in my account.
This is the 2nd time Im facing the same issue, the main thing I observed is when we pay it then the ajio will...
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1
1253
from Saint Thomas Mount, Tamil Nadu
Mar 7, 2023
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Return items pickup

I ordered approx 20 articles from Ajio on 3rd february they all got delivered within a weeks time. order ID FN[protected] & FN[protected].
After checking & trying i decide to return 6 articles. I created the return request for these articles. But till date only 2 articles are being picked up and rest are still with me. Return ID - RT[protected]
Every morning i receive message for Ajio that articles will be picked up today and in...
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V
vishnu1876
from Hyderabad, Telangana
Mar 6, 2023
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Fake Products

I have purchased a Levis brand shirt trusting your description that it's 100% Linen. However when I received the product it was mentioned that its 65% Linen and 35% Cotton labelled on the shirt. And in reality it's a polyester mix.

Attaching proofs

Order ID: FN[protected]...
+3 photos
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R
rishabh2413
from Delhi, Delhi
Mar 5, 2023
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Wrong product delivered not ready to accept the mistake & issue refund

Product's order id : FN[protected]

I ordered first time from AJIO on 05/02/23 & got a wrong product delivered. After multiple complaints it got picked up by the delivery guy. Now after inspection after almost 10 days they said the product you returned is a non AJIO product we have checked under CCTV footage.

Hence we can't issue you the refund & we will ship back the product you have resend us.

This...
+5 photos
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G
Gayathri1986
Mar 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund didn't showing in my bank account

I ordered W kurta with pant and shrug. I received only pant and shrug. So I returned raising a complaint. Even refund was initiated after raising complaint but it is not showing in my account. I kept a mail they replied to check with bank. I went to bank and asked them. They also said refund didn't come to account. Know when I call ajio they are asking bank statement....
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G
GopiMathi
from New Delhi, Delhi
Mar 1, 2023
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I get some one used shoes

Address:401, ASHOKANAGAR, ELURU

Hi Team,

Recently I have ordered white sneakers from AJIO app. Order Id is: #FN[protected]. They delivered me the dusty shoes. I kept return at that time, but pick up boy says, it is used shoes. I got those shoes only what I need to do.

This is very bad experience with AJIO shoes....
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P
patniamit16
from Jaipur, Rajasthan
Mar 1, 2023
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Fraud by AJIO

Address:Reliance Retail Limited, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, Indi
Website:AJIO

I have purchased a ARMANI Wallet from AJIO on 24th Jan, 2023 and the same was delivered to me on 26th (which was fake), i placed the return request on 26th, Jan, Company promised me to picup the product latest by 2nd Feb, but they dint picked up the product till 16 days, and also withheld my money. and not rfunded even after 35 days...
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P
Priya Pranav Mudaliyar
from Mumbai, Maharashtra
Mar 1, 2023
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Mobile lost

Address:B-104 DATTANI VERTEX, NEAR SMART BAZAAR

My mobile got lost, hence while delivering my ordered product my phone won't be available for OTP or for delivery agent to connect....
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A
Abi Ashu
Feb 28, 2023
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Delivery address issue

Address:Chennai

Not delivered address display in my order...
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G
GauravG88
Feb 25, 2023
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Ajio account hacked

My Ajio account is hacked.
I got a call from number[protected] for delivery of Ajio parcel.
He asked for OTP. And after 5 mins I received a email that password and registered phone number has been changed. I had 5000INR in my wallet.

Now I am not able to login to my account....
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A
ashok mandani
from Morbi, Gujarat
Feb 24, 2023
Mar 1, 2023
This thread was updated on Mar 1, 2023
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Not picking up a return back parcel

Address:INDIA

I have placed order on ajio on monday, 16 jan 2023.
I have recieved it beteen 24 to 28 january 2023.
Paymant mode done by prepaid online transfer.
Among them, one item i want to return back so i submitted return requst in ajio apps so i got email that pick up will be on 1st feb 2023.
At that time my return request id was rt97268103.
From that day ajio team send me only robotic reply but they do not help...
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S
somaiya1984
from Coimbatore, Tamil Nadu
Feb 24, 2023
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Purchased us polo shoe online

Address:146, swasthi, 2nd floor, 4th street, kk pudur, saibaba colony, coimbatore

I had made a purchase o[censored]s polo shoes online. the shoe started tearing from sides in one month o[censored]se, on the website they have mentioned 3 months brand warranty on informing them they neither responded to my complaint. whenever i call toll free number they say that they will contact the brand and reply, but they never replied.
i want my refund or new pair of shoes.

name : parag somaiya
mob no : [protected]....
+3 photos
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S
Shalujais
from Mumbai, Maharashtra
Feb 23, 2023
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Refund

Return ID #RT98218898 . I received wrong product from ajio the cost of product is ₹11076. And now they are not ready to give me refund. They are not accepting their fault. It’s been few weeks now everytime I’m calling I’m getting new excuses on the return. And everytime I’m getting new complaint number. I received wrong product from ajio which is not my fault. My fault is that I trusted on ajio to buy things for it. I literally...
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