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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 4, 2025
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292
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 13

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B
BKManjunath
from Bengaluru, Karnataka
May 14, 2023
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I have booked for return pickup but intentionally cancelling Ajio to cheat peoples

It has a 15day return policy but these buggers not processing

Order FN[protected]
Product Flat front cargo shorts with insert pockets
Return ID #RT[protected]

Order 5N[protected]
Product Giometric print stright kurta set
Return ID #RT[protected]
Jun 17, 2023
Complaint marked as Resolved 
AJIO customer support has been notified about the posted complaint.
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    B
    BKManjunath
    from Bengaluru, Karnataka
    May 14, 2023
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    Website: Www.Ajio.com

    I have bought some clothes in that i got 2 large product and i placed for return as it has 15days return policy and after 3days they cancelled the return without any intimation and now they creating the stories and internationally time passing in phone call as well as chat desk

    Why are you peoples keep cancelling my return?

    Take out your product immediately

    Order FN[protected]
    Product Flat front cargo shorts with insert pockets
    Return ID #RT[protected]

    Order 5N[protected]
    Product Giometric print stright kurta set
    Return ID #RT[protected]

    Take out return immediately and stop cheating peoples like this
    AJIO customer support has been notified about the posted complaint.
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      C
      Clpa
      from Mumbai, Maharashtra
      May 12, 2023
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      I had ordered jack and jones mens tshirts on first week of april . On 19th april i recieved my order but it was totally different from what i had ordered. I recieved reliance jio kids tshirts . On returning the product the customer care said we cant accept the product as it is not send by us.

      Now they are forcing me to keep the product which i had not ordered. I had already made the payment of rs 1650approx.

      How can i let go my hard earn money. Ajio is looting us. Ajio is a scam .
      +2 photos
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        S
        seharelectricals
        May 11, 2023
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        Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

        My name is Shadab Ahmad Khan my wife ajio account haked by some frauduster
        email id- [protected]@gmail.com
        Mobile no. - [protected]
        Incident took place on 11.05.2023
        A person impersonated as the delivery person and asked for OTP to cancel the order, but scammed my wife and used it to access my wife account.
        Went into the e-wallet and took out Rs.2000 and transferred the money into his account.
        He still has access to my account. My wife contacted the Ajio customer care but they have not done anything. She have not got her account back.
        The mobile no. of scamster is [protected]
        Please look into the matter and help me get back my money.
        I tried to made a complaint with National Cyber Crime Reporting Portal
        but they want transition id which she dont have.
        Thankyou.
        AJIO customer support has been notified about the posted complaint.
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          D
          Dipankar Sen1
          May 11, 2023
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          Resolved

          The AJIO is not allowing to use my money at the wallet, it's the cash money added to the wallet, a part refunded for a return. However, the cash is being used to purchase items, it's showing the money, but not getting used. The Customer Care agents ate up my three hours over phone, but nothing happened. It's still there. The price of the item may increase tomorrow, etc, who would pay the difference? The AJIO points got expired in the passage of trouble. Who would compensate? The most important thing is my own money is coming to
          May 11, 2023
          Complaint marked as Resolved 
          Who marked it resolved? The trouble is still there. How is it possible? Is this site also somewhat like that ?
          AJIO customer support has been notified about the posted complaint.
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            S
            saud.ahmad
            from Mumbai, Maharashtra
            May 7, 2023
            May 11, 2023
            This thread was updated on May 11, 2023
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            The item that I bought from Ajio is not reflected under the order section of my profile page. It shows no items bought by me, and hence I'm not able to return the product. This is extremely poor service provided by Ajio team.
            AJIO customer support has been notified about the posted complaint.
            View replies
            The AJIO is not allowing to use my money at the wallet, it's the cash money added to the wallet, a part refunded for a return. However, the cash is being used to purchase items, it's showing the money, but not getting used. The Customer Care agents ate up my three hours over phone, but nothing happened. It's still there. The price of the item may increase tomorrow, etc, who would pay the difference? The AJIO points got expired in the passage of trouble. Who would compensate? The most important thing is my own money is coming to my service in need.
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              A
              Amitsab1979
              from Pune, Maharashtra
              May 6, 2023
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              PNG gold coin fraud

              We had placed an order for a gold coin which was delivered to us on April 6th.
              Ajio ended us sending us a wrong product which was the cheaper Vedhani.
              After a lots of follow ups, they took the product back.
              Since than they are not refunding our money and just responding with their template based standard responses without assuring when they would do the actual refund.
              This is a precious metals case where they are...
              +10 photos
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              A
              Anupradeepa
              May 5, 2023
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              I have ordered a product in Ajio.com and paid for it using UPI, i have cancelled the product on 30th Apr but i have nor received my refund.
              AJIO customer support has been notified about the posted complaint.
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                J
                Jojo M Paul
                May 5, 2023
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                Respected sir,
                I have ordered a product from Ajio with order id FN[protected] which have been delivered 2 weeks back and it has a defect ( faded colour ) then i requested for a exchange #EX[protected], the exchange got cancelled itself. Then i tried to make a return request but it cannot be placed even it's showing that the return request can be placed till April 21.
                Also i had registered several complaints in the ajio customer care but no response have been received.They only responded your issue will be resolved, but no response has been produced regarding the same. I had made so many attempts in the ajio customer care but it make no use.

                I hope my issue will definitely be solved by posting this.

                Thanking You
                Yours Sincerely
                Jojo
                +2 photos
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                  E
                  esalonee
                  May 4, 2023
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                  Hi
                  Ajio is not arranging pick up of my 4 products and giving me fake further dates all the time. Have tried to reach them through every possible media- calls, chats, emails, tweets, instagram

                  1.RT[protected]
                  2. RT[protected]
                  3. RT[protected]
                  4. RT[protected]
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                    S
                    Saif_11
                    from Jaipur, Rajasthan
                    May 1, 2023
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                    Return Issue/unnecessary pickup rescheduling

                    Address: its an online shopping app

                    My name is Saif, and I've requested for the return of a few items that I bought via the AJIO app last month.
                    The problem is that they don't want to pick up my return packages, which results in an unnecessary rescheduling of the return date. To make matters worse, after the return window has passed, they are cancelling my returns and telling me that I have exceeded the return window even though I submitted the request within two days...
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                    G
                    Gaurav.gkp.1
                    Apr 29, 2023
                    Resolved
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                    Resolved

                    My all three ajio products are picked on 12th April 2023 and reached to warehouse. but till now no refund initiated. Please refund my money. I am sharing return ID: RT[protected], RT[protected], RT[protected] .
                    Ajio kept both my money and product. They are stole my product
                    Apr 29, 2023
                    Complaint marked as Resolved 
                    AJIO customer support has been notified about the posted complaint.
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                      G
                      Gaurav.gkp.1
                      Apr 29, 2023
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                      My all three ajio products are picked on 12th April 2023 and reached to warehouse. but till now no refund initiated. Please refund my money. I am sharing return ID: RT[protected], RT[protected], RT[protected] .
                      Apr 29, 2023
                      Complaint marked as Resolved 
                      AJIO customer support has been notified about the posted complaint.
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                        G
                        Gaurav.gkp.1
                        Apr 27, 2023
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                        My all three products are picked and reached to warehouse. but till now no refund initiated. Please refund my money. I am sharing return ID: RT[protected], RT[protected], RT[protected]
                        Please refund my money.
                        Apr 29, 2023
                        Complaint marked as Resolved 
                        AJIO customer support has been notified about the posted complaint.
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                          S
                          Shital odedra
                          from Porbandar, Gujarat
                          Apr 27, 2023
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                          Website: www.ajio.com

                          I ordered tommy hilfiger shoes from ajio but they delivered me wrong styled shoes as how brand and colour was same of shoes but it was different from what was shown, so I created return req on 11 April 2023 and product aas picked up from me on 18 April 2023 and there promised refund date was 24 April but still they are not responding for my refund these is heartbreaking when you order from online expecting you will get great deal and low price but what you get is fraud.
                          +1 photos
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                            N
                            Nisarga98
                            Apr 27, 2023
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                            I had returned a product on 12 April as the product delivered was different from the picture shown on the website.
                            The color and the brand name attached to the product was the same as that of the ordered product but the pattern of the product was totally different. The tag also was intact. But still even after 3 weeks of returning I have not got the refund yet.
                            And AJIO customer care is totally useless, they don't respond .
                            Please help me with this.
                            AJIO customer support has been notified about the posted complaint.
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                              N
                              NedraHx
                              from Mumbai, Maharashtra
                              Apr 26, 2023
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                              I can add products to my bag but it shows up as Sorry you cannot place an order
                              AJIO customer support has been notified about the posted complaint.
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                                N
                                neha phookan
                                Apr 26, 2023
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                                I haven't received my refund yet. It's almost about to be a month now. The refund was supposed to be initiated on 31/03/2023 but its still not being received by me. I also provided the bank details for the refund but no use. They consumer complaint phone number people are not helping, they're just asking me to wait for some time but nothing till now.
                                AJIO customer support has been notified about the posted complaint.
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                                  R
                                  Ratnamayee
                                  from Cuttack, Odisha
                                  Apr 25, 2023
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                                  I am complaining about return and refund policy of Ajio app

                                  Website: www.ajio.com/my-account/orders

                                  I purchased two items from the Ajio app (a floral wovern soft silk saree and a Zari-woven saree with tassels). The first item arrived on April 12, 2023, with its price tag, but the second arrived on April 15, 2023, without it. And after receiving the product, I discovered that the quality is poor and returned it right away. However, when the Ajio Delivery agent boy arrived to pick up and verify the product, he refused to accept it because...
                                  +8 photos
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                                  Sahithi Channel
                                  from Mumbai, Maharashtra
                                  Apr 25, 2023
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                                  I ordered above 20000/- for gift of 4 wheel trolley bag.i got mail after return period over we will send you a free gift coupon code.i placed two orders individually both are delivered successfully.both got mail of free gifts . On 17tg is the promised date of gift coupon.but they send only one coupon.tgat too not delivered to me.im asking about second order gift they not responding properly.always file a complaint and next send irrelevant reply.i upload every proof that I got by ajio about gift.please help me.please teach a lesson to them to cheat .order number is FN[protected]. I was cheated by ajio . please help me to send me trolley
                                  +1 photos
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